I had an amazing experience at this tech repair store. From the moment I walked in, the staff was…read morefriendly, professional, and clearly knew what they were doing. My phone had a pretty bad issue, and I was worried it would either be expensive or take forever to fix--but they made the whole process quick and stress-free. Victor especially stood out. He was super knowledgeable, explained exactly what was wrong in a way that actually made sense, and made sure I felt comfortable with the repair before moving forward. You can tell he really cares about helping customers rather than just rushing through jobs. The repair itself was done faster than I expected, and my phone came back working perfectly--like nothing ever happened. Pricing was fair, service was top-tier, and the overall vibe of the place was great. I'd 100% recommend this place to anyone who needs phone repairs. If you can, ask for Victor--you won't regret it.

I needed to replace the screen cover for my IPhone 13. I called one place and they said it would…read morebe $39. I called this place and they said $15. It was so nice to have someone answer the phone. I am not crazy about these automated tellers you get when you call a business, so it's nice to have a real person answer. This place is in the western side of the Walmart. This nice lady helped me out and completed the job. My phone case was not in great shape, so I wound up buying a new phone case also for a good price. Apparently this place does all types of tech repairs, not just for phones. And if you want to buy some fresh coffee, they sell it there also. I would recommend this place.

Beyond rude ! When I called to get the status of my phone he hung up on me and then refused to…read moreanswer my calls after that ! Terrible customer service!! Do NOT give this place your business!

The customer service was horrible, and repair quality is very poor . I brought the phone to be…read morefixed because the screen was broken and not responding to touch. After its fixed I bought a screen protector from the business as well. The same day the phone falls and the screen cracks pretty badly from a small distance even with the protector on. A week goes by and the phone stops sensing touch again. I call to tell him the situation and he tells me he cant do anything over the phone I need to bring it in and hangs up on me as I'm talking. I bring it back to see if they could do something about the faulty protector and low quality screen and he tells me there's nothing that can be done. He says screen is glass its going to break and ask google or ChatGPT why the screen broke and why the screen protector didn't work. If i could give them zero stars i would; learn from me don't give these people your money please.

Nicolas Gray sat w me for like 3 hours while I called around trying to figure out a change of…read moreaddress. I have been here for 3 hours and he has sat w me the whole time helping. I'm now walking out w my router. Thank you I'll be back. You da bomb!

I've been coming to this location for over ten years and they never disappoint. I recently had to…read moremake some changes to my account and Luis was great and Chris was awesome. The extra help was appreciated

After many years I never received my phone back that he stole. I left my phone there for a week. I…read morewent back to pick it up and he said give home more time. I gave him two extra weeks. I texted him and he acted like he wasn't sure about the phone I was talking about. He said he'll get back to me. A month and a week passed and he didn't get back to me. Around this time I had to go out of town. I contacted him and told him this. He said it will be done when I got back. Two months pass of him giving me the run around. I contacted him one last time and he kept on telling me he would call me back a family member is in the hospital and he's dealing with a lot. I just let him have it. I think he sold my phone or lost it. I ended up getting a new phone. I just wanted my old phone fixed. I counted it as a phone I was never getting back. In my previous review he replied and said I left my phone past the time. Which was not true. This guy lies a lot. He gives you the run around. He's not organized nor is he a professional business person. I am reminded how he stole from me. P.s I was going to take him to court but people around me said it wasn't worth it. I would have spent more money on the case than getting my property back.

Where do I start??? First off if I can give 0 stars I would but unfortunately I can't very…read moreunprofessional and then have the nerve to have "u break we fix" on window no you break he breaks MORE he fixed my brothers phone well so call fixed because when my brother got his phone back he stated only one charger will work... how is the phone fixed if an apple charger is not compatible... then stated he didn't have the part and had to order it. Never called and said the part came in so my brother went 90 days later according to "lee" idc if it was 190 days later you didn't fix it correctly the first time so you should've reached out which he didn't. I would not recommend very unprofessional and his excuse was "he doesn't remember"

I can't recommend UltraTechX enough! When my granddaughter's iPad screen shattered, I was reluctant…read moreto purchase a new one due to the high cost. Fortunately, I found UltraTechX at 9146 Glades Road in Boca Raton. Alex, the owner and the technicians, were absolutely fantastic--professional, knowledgeable, and genuinely pleasant to interact with. I was pleasantly surprised by the reasonable pricing; I never felt like I was being overcharged. In just two hours, they had the iPad screen fixed, something the Apple Store would have charged three times as much for! If you need any device repairs, this place is the way to go!

I popped in the other day as my older computer was moving super slow. I got the recommendation…read morefrom my quick phone repair shop of this spot. There really isn't that many places that repair computer these days so I was a little hesitant that they could even do the job honestly. But I stopped in the other days and things started well. It wasn't too busy. Once it was my turn at the counter the nice fella there explained that the diagnostic would cost I think 85 bucks or so and that if a service is performed that would be taken off the total at the end. That's the part that I could feel would be a test of trust. I gave us my computer putting my faith I would get it back better or at least without its memory wiped. they called the next day and said the hard drive wasn't really repairable and that they could put in a new solid-state. They said they would do their best to transfer all data. Cut to 3 days later. Computer was back to fast,, tons of memory and everything was transferred. Amazing. I'm sure they cant fix every problem, but they fixed mine.

Having an Apple Phone and needing a new case protector of screen protector, I thought the most…read morelogical place to go was The Apple Store. To my surprise and disappointment, the Apple Store was no longer stocking either for my model, an Xs Max. Immediately outside the store was a kiosk selling all sorts of accessories for numerous brands of mobile phones. While I was looking for a black or gray phone case, which they did not have, I settled for a blue one. The rep, whose name was Chilli, expertly removed my damaged screen protector, cleaned the screen, and placed a tempered glass protector. He did the same for the case protector. I was done in less than 5 minutes, mission accomplished. Highly recommend this as an alternative to Apple Store for your Apple compatible accessories.

i went in to get my camera fixed, two days later it broke again. the number online doesn't work…read more awful

This place was the best place I've ever been to get my phones screen repaired. It only cost 90$…read morethat is a really good price and he fixed it right then and there taking about 10 min and that's only cause he was fixing someone else's before mine or I'm sure he would have been done. They are very nice and help you out as they want repeat customers. I recommend 100 percent and will be back. Parking is a little difficult the plaza was busy.

straight rip off they use fake part so that to fix your phon, then it stops working days later so…read morewhen go back they try and get money out you this the second time with two different phones with the I went somewhere else and didnt have anymore problems with both phones ‍

What a pleasure! Kristian and Kevin made the…read morechanges from our AT&T phone service to Verizon in no time. Happy, attentive, accommodating and respectful from start to finish. They deserve more than 5 Stars! Thank you so much!

Both Christopher and Marcus are extremely friendly and helpful. Although this location may be…read moreslightly out of the way we make the drive to ensure that we get the best service available. I'd recommend visiting this location when upgrading your phone, or looking for accessories

I want to share our full experience with this repair shop so other customers can make their own…read moreinformed decision. We brought our iPhone 17 Pro Max here for a screen replacement. After only a few days, the replacement screen stopped working properly. We returned to the shop, and they told us that the screen they had installed was defective. They replaced it a second time. Unfortunately, about two hours after the second replacement, the exact same problem happened again. At that point, we returned to the shop and asked them to remove their replacement screen and refund our money. Instead of trying to resolve the situation professionally, we experienced what we felt was very rude and aggressive treatment, and they refused to give us a refund. We then took the phone to an Apple Store, where we had the screen replaced again. Based on the information we received there, the screens previously installed by this repair shop were not genuine Apple displays. After the Apple Store replacement, the phone worked properly. Because the shop refused to refund us, we disputed the charge with our bank and provided documentation and evidence supporting what happened. The dispute was resolved in our favor, and the payment was returned to us. This review describes our personal experience and the sequence of events as they happened. We gave this business an opportunity to correct the problem before asking for a refund, but unfortunately the issue happened again almost immediately. Based on our experience, I strongly do not recommend this location. I would not trust them with another device, and I would never use their services again.

This is a fine and convenient service located inside the Coconut Creek Super WalMart on Hillsboro…read moreRoad near Parkland, Fla. I spotted this small shop the week before asking the proprietor as I walked past whether he sells cell phone covers. He answered in the affirmative. I suffered another week with a less than stellar- that is, torn- cellphone cover before finally coming in. I almost didn't not come in because, in past, getting a cellphone cover usually was a hassle usually where I get told I have to buy a new phone to get a phone case/cover to fit. But this experience was a breeze. It started with being added to unlock my phone screen to verify what model it is. After that, I was walked over ti the shelving (like a built-in bookshelf) where covers that fit my model are. In under one minute I chose two (2) of them. There is no indication the covers I bought are Used. I think they are New merchandise and so glad they are still available in my model size. The proprietary is of small we ords, very professional and professionally dressed, and helpful. I paid by swiping at Checkout counter the way many people now pay for quick-service food. He made a point of thanking me before I left. He and this shop will be told of mind for whatever happens to my phone next.

Worse experience ever. I decided to take a chance and switch over to boost on Feb 9th. Feb 10th,…read morereturned to the store with issues of texts returning undeliverable. At this time, I now had a chance to meet the so-called owner of the store. He and his customer service/technician tried desperately to salvage the problem of which they could not. The store by this time had 2 additional upset customers that were also experiencing problems. The manager/owner (I think) by the name Mike then informed me and the rest of the customers that the company was bought out by AT&T and that they are having issues and basically the company does not know how to handle the changeover. One client was returning a phone that appeared not to be working, and the other client was having issues and the customer service/ technician was trying her best to get him to take one of their cheap looking phones of which he declined. I decided not to take a new phone when offered on Feb 9th as the one I had was more expensive and better quality. The Boost website allows you to check to see if your phone is compatible should you care to "bring your own phone". At this time, I asked if it was better for me to take a new phone and possibly it could work. I was willing now to down grade. The manager Mike refused and said no! He stated that he would now have to sell me the phone and that I could no longer have the deal and added that it was policy. He then tried several times to fix the issue with the phone and now added that AT&T does not have the capability of fixing the issues with Samsung S phones. All customers with Samsung S phones were having problems. He then handed me a sheet to see if I could fix it and then told me to contact 611 and they should be able to help to remedy the problem and stated that if that does not work that he will now "take care of me" should I return. He took my number and gave me his number and stated he would call around 8pm for status update. Never happened. On Feb 11th, I returned to the store again and informed the customer service/technician that the customer care team from boost 611 instructed me to return to the store and for them to give me a new phone. I inform her that they gave me a refund and she was pissed off and immediately called her boss Mike on the phone. I told him what the Boost Customer Care team stated, and he refused now to "take care of me". So, I stated no problem I will return back to my carrier. From Feb 11th to Feb 13th Boost Customer Care Team became the nightmare on Elm Street. They were incapable of resolving the problem. Boost now would not port over my number and stated to the carrier that it would now take 3 days, yes 3 days. The carrier stated that they have never heard of that and that I should contact Boost customer service and demand them to port this over. A process that takes less than an hour now takes 3 days. The carrier got frustrated with them and just gave up herself as the language barrier was deplorable and she could not make sense as to what they were saying. I informed my carrier to just give me a new number to remedy the issue. Problem Solved! Oh, remember the refund that I told you they gave me? That was a lie, all my information that was taken by Boost Customer Care and confirmed that the refund would appear back to my account within 24 -48 hours never happened. I contacted the Boost 611 again Feb 14 and they now tell me the account does not show a refund. Would I recommend Boost to anyone? Not even my worst enemy. Moral of the story, if you want quality service, this is what you DON'T want: Customer service representative that ask you to help them take out a sim card because her nails are 3-4 inches too long. Lacks complete customer service basic training skills. A manager with NO form of customer service training background and knows what it takes to retain clients, especially NEW ones. I guess all that matters to this business is the immediate $ they can get and not the long-term residuals. Keep away folks!!!! You have been warned.