Bluestream activated in my condo unit yesterday. And to be honest with you, I didn't know anything…read moreabout fiber optic. My HOA contracted with them, so there's no choice. My eyebrows raised last year when I heard that the cost was reduced only because of a long term contract, I said oh boy, hope they're good. So anyway, yesterday was the day. Tech was a sweetheart. Skilled as well. I saw that cable cords were no longer necessary, as fiber optic uses wifi. So, there's a connector to my outside wall, a gray box modem mounted on an inside wall, and a small gray node thing plugged into my electric outlet, which connects my ethernet cord to my CPU. In the living room with the TV, just a small box and one cord to the TV. Gray box modem has indicator light spots for 5 spaces. Mine lights up 3, with a 4th flashing. I asked if that's normal, they said yeah. Internet seems fine. But the TV, I noticed, right off the bat had kind of a latency/lag when you scroll through the menu, he said that's normal. (Well, it wasn't normal for Xfinity). Then throughout the whole night the screen would freeze and go to the blue circle loading, and eventually it shut down altogether saying I'm not on the network. I wasn't loving Bluestream at this point, obviously. And I miss my old Xfinity remote that was comfortable in my hand, had only a few buttons, and lit up like a Xmas tree when you shook it, so you can see it in the dark. This remote has like, 30 tiny things you can press (including the number buttons). I called CS, and was impressed. Right away you get a person, you get help, and you can understand them, and they seem to want to help you. They are available 24/7 she said, which is great. She has me unplug the box and plug back in, and she reset things on her end. That "fixed" it. But I got the distinct impression this is a common problem. She said it doesn't usually occur on the first day, though. So, I'm thinking, maybe I should google this company at this point, and I do, and there's all these bad reviews on yelp. I filtered BY DATE so as not to bias toward good or bad reviews, and all the most recent were bad. That's astonishing. So, I fully expect service to be interrupted at some point again, and they'll "fix" it again, but I'll just deal with it. My internet is fine, which is the main thing. I'm starting to wonder that with the TV, if this isn't a sign to start watching less TV. There might be a silver lining.

I don't recommend Bluestream Cable, if you have a choice. Some days I lose my phone connection and…read moreother days and evenings no cable. What is their problem?. Their ratings are terrible, and now, WIFI is so slow plus service is interrupted every week. I don't think they can handle the problems and I don't want to pay for no service, so often. I also don't want my tv to go off when I step out of the room to get a glass of water.

We came in to get an upgrade on my phone. The man checked us in and he talked to us about ordering…read morea 15 pro. He was incredibly nice and answered all of our questions. A woman came from the back and said to him "take appointments I don't want to stay late" . He said something and quietly to her and she shook her head yes. He told us that we were going to have to make an appointment because they were closing. We said a lot of are you serious and we already checked in. He said yeah, we are short handed & I said there are 3 people up there and they are being helped. My husband looked at his phone to look at the time. He said that it's only 6.20 and you close at 7. He had talked us into a 15 pro and we only had to sign up to have it sent to us. It was none of his fault. It was the lazy woman that evidently doesn't want people renewing their phone service. We may just go to AT&T. Check the other reviews on here.

So with Covid they have different protocols in place. I had an appointment and I was on time…read more When I got to the location there were four people standing on designated markings outside ahead of me. There was an employee propping the door open and he had a tablet. When I got to the front he asked my name and told me that I could wait in my car. I told him that I had an appointment....that brought me to the front if the line. WHY did he not ask me if I had one? I'll never know. He appeared as when he checked the names he was checking that but..nope. I was let in first. Needed a new phone immediately. What they don't tell u is that you have to be sure and connect to iTunes at home or backup because they can't /won't touch anyone's phone. So I ended up having to hope my last backup one month ago had been sufficient because no way was I leaving without a phone. I was trading in a phone and the new phone came with a $40 activation fee. I asked if there was a way around that and the employee who was very helpful not I didn't get his name said that I could use the kiosk to save $20 of the $40. I tried to use it and he watched to assist, but the kiosk wouldn't allow me to trade my phone. So back to his desk and the $40. Verizon you should do better. Better with informing customers, better with appointments and better at making the kiosk work

Brief but complete zoom session. Super comprehensible with insightful use of remote to access…read morenumerous features.

Internet service very good. Recent order to add landline service to digital was done very smoothly…read moreby Evan Rose.

ATT Fiber + Directv worst service ever! 4 weeks ago a sales rep from ATT showed up on my door…read moreoffering me to switch from Xfinity. I did and it was the worst decision ever. Poor service, and absolutely no support from ATT. Canceled the service after 4 days and now I have to eat a $500 early cancellation fee. Beware of ATT sales reps offering you great deals and if you're happy with Xfinity just stick with them.

From the owner: AT&T Internet and Cable Provider read more

I would give no stars if I could. Absolutely the worst service I have ever had. My bill is never…read morethe same each month and it keeps going up, each time I call I get a different reason and am told a program I was in was upgraded and I need to re-enroll, guess no one thought to tell me. I am told each time I call what my rate will be each month and it so far is never right. Now, my voice mail is suddenly locked, why, no idea. 3 people and not sure how much time later I am told it is fixed, when was it broken. I told them I needed it fixed immediately as I have a sick family member in a hospital in another state and I need to get those messages as soon as possible. What does the rep do, try to sell me something else, are you kidding? Clueless and no idea how to work with customers. As soon as I can, I will be looking into other carriers, this is the worst service I have ever had.

Terrible velocidad en la señal. Es completamente fluctuate. Y cuando comunicas el problema recibes…read moreevasivas.

The team at South Florida VoIP does a great job. They get things done quick and have such great…read moreenergy. We have been their clients for 4 years now and look forward to working with them for many more. Marty is our go to guy for everything from our phones, efax and constant contact! We have over 2.5k email club members and all of the ideas that Marty has share with us have helped us get more leads! Keep up the good work South Florida VoIP

Not only was Marty and his company the most responsive professional I have ever seen, but within…read morethree hours of my phone call Marty was at my office fixing my telephone issues and solving various problems with our service provider. No matter what business you have I would recommend calling South Florida VOIP for any telecommunications issues or services, and I know I have found the company now I'll be using permanently. Thank you Marty!

Just stopped in for a new voice remote for my Xfinity tv box and received such quick service. I was…read moreout of the store within minutes. It was very easy and non stressful. I was given a new remote with no questions asked. The front counter staff was quick and attentive. The store is set up really professional with electronics. It's located in the Promenade plaza located in Coconut Creek. I

I have everything with comcast, cable internet, land line and mobil,…read moreI went to be buy a new phone and asked if he could transfer everything from my phone to the new one. He said "I'll try!! My daughter said it can be done in about 10 minutes. I had asked him if he could find the vibrating on my phone and he couldn't. He was not knowledgeable at all! I drove 20 minutes for nothing!! Very unhappy!!

Sling acknowledges technical problems but refuses credits…read moreSling is the worst customer service and technology. They have admitted that they have a technical problem that needs to be solved and "are working on it". However, they refuse to stand behind their customer experience. I was and am unable to enjoy sports that I paid for because of their own technical difficulties but sling refuses a partial refund or credit. For $5 credit they could have had a supportive consumer and avoided this, but I tell everyone I know about this. Do not buy anything from them if you expect basic capabilities and or customer service of any kind.

When attempting to go to the office at 2700 St Rt 7(441) in Hollywood, there is a U-haul storage…read morefacility at that location. Calling the number posted gets a 3rd party "customer service" person who will hang up on you if you ask any question that is not I their script. This happened 3 times and no one knows where the Hollywood location is or can connect you to that location. They can't even tell if the location is open or not. Some customer service!!! Makes one wonder if they really are an Internet provider if they don't even have an office to go to to review plans etc.

Terrible phone etiquette! Try asking a question about my account. I was brushed off like I was…read moreannoying.

Went to Verizon to check on a few dollars increase on my account. Seemed like a new guy and a…read moremanager (I will find out the names and post here). They offered me a package with Netflix and Max before I leave. I said it was interesting, that I would check with my family and let them know. Got home to find out they use the access I gave them in store to sign me up. Will be back to make a formal complain.

Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...