I just bought my first home and needed someone to come out for a preventative inspection and…read moretreatment throughout my house, lawn, and attic. Critters or Texas came highly recommended by a coworker of mine and I can now see why. Everything about these guys was excellent. They're real, friendly, hard-working people. The price cannot be beat and I was amazed at how thorough Larry was when he was spraying. He went out of his way to walk me through my new home and explain everything he was doing, as well as teaching me how to avoid potential pest problems in the future. I think he's been in the business some 30 years and it sure shows. Mary, who answers the calls and calls you when it's time for a maintenance visit, is just about the nicest and most upfront person you could hope for. I'm glad I found them.

We moved into our new house 3 months ago. Since it's a new subdivision you can just imagine the…read moretypes of bugs we were getting in the house. After calling around to many companies we decided to go with Critters of Texas. Our first service was fantastic. They took care of all our concerns & did a very thorough treatment. Today was our second service with them and it was as great as the first. Our technician, Phillip, is fantastic. He truly cares about his customers and their needs. The customer service from the office staff is also outstanding. If you are looking for a great pest control company that puts customers first - you definitely need to go with Critters of Texas

I had an outstanding experience with this pest control service! From the moment I called, their…read moreteam was professional, responsive, and genuinely cared about solving my issue. The technician arrived on time, explained everything clearly, and treated my home with great attention to detail. Within a short time, I noticed a huge difference--no more pests, and peace of mind for my family. What really stood out was their honesty and the care they took to make sure the job was done right the first time. If you're looking for reliable, effective, and friendly pest control, I highly recommend them. Definitely a 5-star service!

Avalanche termite and pest control was recommended to me by my family member. My one year old kept…read moregetting these random bits over his body.Avalanche handle my problem fast with in week started seeing the pest drop. Avalanche are really good what they do they got a lifetime customer

Solved my problem quickly. Called these guys up told them my issue, they quote me a price, showed…read moreup to spray, and my bug problems are solved. Total explained everything to me answered all my questions. Answers my calls and text every time. Highly recommend them for pest control issues. Great customer service.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.

My experience with them has been amazing . Very professional people amazing job and there products…read moreactually work. Had my parents house done a couple of years ago and still to this day have been roach free yay what a blessing.

Dennis has been more than helpful in helping us treat multiple houses for multiple problems…read moreincluding roaches, mice and silverfish. He has been extremely patient in listening to exactly what our needs are and then creating a treatment plan to not only exterminate but also to keep the critters and bugs away. Excellent customer service, prompt appointments and thorough treatments. He also took the time to explain things and the chemicals as I was concerned about animals and children's safety. HIGHLY RECOMMEND ACME ALL PEST!

Would not recommend and has been reported to Department of Agriculture…read more We had this vendor come out to our house after we had a concern about termites. They were very quick in their response and came by and looked at our issue. Our issue was a mound and a tunnel going into our house. I had mentioned being concerned about termites. Upon arrival the technician immediately diagnosed our problem as termites. HE did a verbal quote around 2000 however when I got the written" it was closer to 1K. Because this was a brand new house I called our builder very upset that the home that we just closed on weeks earlier was having an active termite investigation. In the meantime we had somebody come as a second opinion and the builder. Both separate independent parties were able to show these were fire ants. I wish I had just Google images to save them the time. I don't think it is possible for a professional to mistake fire ants from termites. I am not sure why this technician thought he would be able to get away with it considering it was brand new construction and most likely would have some kind of warranty which we did but still it's absolutely crazy how much stress at a minimum that his false diagnosis gave us. I do not recommend this business.

Very good customer service! For good price ! Help me out…read morewith some fire ants and rats in the Rv

'd give more than 5 stars if I could. Ken was extremely knowledgeable and took his time to explain…read moreeverything to me. He was patient as I asked a ton of questions. I have an existing contract with a large company but they wanted to charge me over 4k for treatments, special insulation, etc. so I reached out to Bug State on a recommendation. Bug State saved me from spending $4300 and getting an unnecessary treatment. Ken could have sold me on a lot of work and I wouldn't have known any better but he was honest, gave me real information and never pressured me. I highly recommend them for any pest services. While I still have that contract with the big company, I will be calling Bug State for all future work. Integrity is something that is hard to find these days but it seems to be a cornerstone of how they do business. Cannot recommend this company enough. ***For awareness - this review is the same one that I posted on Google reviews. I wanted to make sure that Ken and team had a review on Yelp as well so I copied it from there. Highly recommend these folks!

I got great service from Ken. Hes fair and an expert at helping you out!!!!…read moreDo not hesitate to save your home from termite invasions using his service. We had a misunderstanding but Ken kindly called me to make things right.

Rudy was on time and very professional. He made sure to address any issues that we may have had…read morewith pest.

I've been a customer for more than 5 years but I guess that doesn't matter to some companies. I…read morescheduled a spot treatment. No one shows up and they instead schedule a quarterly. I tell them no to the quarterly, I just want the spot treatment. Now I know that as a business they wanted to make the money from the quarterly but as a paying customer, I needed them to do what the customer was asking. No apology for not showing up, no followup from the manger, just no customer service. Too many pest control companies out there to deal with subpar customer services.