If you need pool work or ongoing service, I can't recommend these guys enough!! We initially had…read moreelite come out and resurface our pool (and new tile) and they did a great job. I was very pleased with their work; it was quick, priced fairly, and the worksite was kept super clean. We had never had a "pool guy" for maintenance/service, but I was so happy with their re-surface that I thought I would give them a try. I can't tell you how happy I am with that choice. The pool is always sparkling and I don't have to spend hours a month (and $$$) at the pool store buying chemicals. Sure does make the pool more enjoyable when it's ready for swimming at any moment! Writing this review has made me want to take a dip, so imma peace out for now. Damien and his team are super cool, very helpful, and honest. What more can you ask?

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

We have been using Urban Pools for years and Alex is the best very professional and knowledgeable…read moreand does amazing work would recommend him to anyone needing pool service/repairs

I have had a pool previously and recently moved to San Tan Valley and I lucked out finding Urban…read morePools. They do an excellent job of keeping my pool in great condition. You also receive an email after which tells you chemical levels,etc., and pictures to go along with it. They go above and beyond, extremely professional, answers any questions you may have. I would definitely recommend them to anyone looking for pool service!! And they are very reasonably priced. 100% happy with them.

Updated review: have been a loyal customer since 2018…read more Service remains excellent and my pool has been humming along since I hired Dustin and crew to overhaul and update multiple components (pump, filter, valves, etc.)

We've used Baker Pool Service for 5 years now and Dustin is the best! He takes his company…read morebusiness reputation and excellent customer service very seriously and his integrity and honesty is much appreciated. Their service is thorough and he employs responsible, knowledgeable, and friendly workers. He always responds in a timely manner and I've referred him to several people. I've heard many stories from other people and it seems there's an abundance of other unreliable companies out there with some unscrupulous business practices. You definitely won't have that problem with Baker!! Always A+

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

After working with this team over the past several months, I can recommend them without hesitation…read more They have been incredibly responsive, easy to work with, and consistently focused on doing the job right. They completely transformed our pool with high-end equipment and smart technical solutions, including app-based controls that make everything easy to manage. They installed two new pumps, a new filter, converted our pool from chlorine to salt, added a pool cover, repaired our water features, installed umbrella mounts, upgraded the lighting, performed a complete drain, deep clean, and refill, and set us up with a new robot cleaner. The heater and chiller have been absolute game changers, making the pool enjoyable throughout the year, even during Arizona's extreme summers. What stands out most is that they're a local company that genuinely takes pride in their work. They communicate well, solve problems instead of creating them, and stand behind their work. It's refreshing to find a contractor that combines technical expertise with outstanding customer service. I highly recommend them to anyone looking to upgrade or maintain their pool.

As new Arizona residents and first-time pool owners, we had a lot to learn, and we couldn't have…read moreasked for a better pool company. From day one, they were incredibly patient, took the time to answer all of our questions, and explained everything in a way that was easy to understand. We never felt rushed or like any question was too small. Their professionalism, reliability, and excellent customer service have made owning a pool so much less intimidating. It's clear they genuinely care about their customers and want to help them succeed. We highly recommend them to anyone looking for a trustworthy and knowledgeable pool company!

Great communication. Free estimate for services arrived as scheduled. Friendly and knowledgeable!read more

David from Gratitude Pools did a great job taking care of my pool immediately following a new…read morestartup. He also identified a leaking valve and replaced the o-rings for a very reasonable price. A great Pool Guy!

We hired Puddle Jumper Pool Service when we purchased our 1st home in Mesa. Because of the great…read moreservice, we kept them when we moved to our 2nd home. The prices are competitive with others we checked. We especially get STELLAR SERVICE from our weekly pool service done by Hayden!! He is very professional, polite and does a great job cleaning our pool every Thursday! It's nice to have a such a friendly guy to take care of our pool. Eric and Scott have been a big help as well when we needed pump repairs and replacement. I recommend this company highly

Puddle Jumpers is the best pool service co around the valley. Hayden Gillen is such a great guy to…read morehave work on your pool. He's so polite, shows up on time weekly and makes sure our pool is as pristine as it gets. Make sure to reach out to them first and last. You won't regret it.

Pay no attention to that negative review below because if you look at the pictures, the background…read moreis completely different so they are bogus.... ANYWAY, the guys came and put up my pool did a great job and cleaned up their mess...Have a couple issues, little leaks, waiting for him to stop by and fix. Very nice guys, Would recommend and use them again. 5 Stars Deborah, Surprise

I am a repeat customer a beach bum pool service. I originally found them through thumbtack to…read moreinstall a new filter for my chlorine pool. They did a great job and was very knowledgeable that I hired them again this month to complete tile restoration, acid wash, And repair the grout line. They are very knowledgeable, professional and do outstanding work. My pool has never looked better. I highly recommend Percival and beach bum pool service.