We like the Ruben Sandwiches and a Really nice staff offering Fast and Convenient Service

ordered extra chesse. after asking to make sure it was there at window, was not in the bag. had to return later. also fries i ordered were stale and only partially filled the container for medium (tiny scraps, no complete curly fries. sounds like same owner when i said jack in the box did the same thing. elko fast food is terrible read more

I picked up dinner around 5:00 on a Sunday afternoon. It didn't seem too busy so that should have been a clue to me. We were traveling through town. I ordered a burger and roast beef sandwich both with fries. The meal was ready really fast. That should have been another clue. The roast beef was fine but my husband said the burger tasted like it sat in a warmer for a few hours. The fries were not fresh either. I was very disappointed read more

Food: okay, it's typical Arby's. Service: quick. Ambiance: no I don't really know why the ratings are so low, it's pretty average (nothing special about it). read more

Arby's - a person holding a box of french fries - Fast Food Near Me - Elko, Nevada

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Love Arbys it's the best... best food.. price and people!!!! Clean bathroom and seating area... friendly staff....

Great food and clean bathrooms! Made a great pit stop while we were on the road. Employees were very kind. read more

Arby's - Kids meal time - Fast Food Near Me - Elko, Nevada

Well, the place was open, I'll give it that. Drive thru was extremely slow, and had to repeat the order a few times. Other than being close to our hotel, there isn't really anything that screams "let's go to Arby's" about this restaurant than any other Arby's. read more

We placed our order online and went to pick it up. As soon as we walked in we said hi, how are you? The employee didn't say anything back, just looked over at us like why the heck are you here. Very bad attitude problem. When we returned home we found out or order wasn't right. I called and asked for a manager and the guy said he was and his name was Tim. I told him we had both ordered curly fries and received regular fries. He said "that's because we've been out of them all day." I asked him if there was a reason they didn't tell us that when we picked up our order. He just repeated what he'd just said. I asked if there was another manager I could speak to and he didn't answer me. Wow, what rude people they have working there!! read more

ordered a turkey sandwich got a piss poor excuse for a Rueben. after this store was closed by health dept several years ago i quit going this is the third time i have been since then. the amount of meat on the sandwich has dropped but price is higher. If would have been cheaper to go to a deli. Tried calling to complain no answer will not go back!!!!!! read more

Service and food was horrible. Would not recommend going there. Well at least on a Thursday after 8 pm. That's when I went.

Go through the drive through they take my order then ask me to go park in the front of the store and wait for my order. Why wouldn't I just go inside to do my order. Told them they have the order and drove off will not go there again. read more

First time at Arby's! Gentleman who took our order was kind and patient as I asked questions! Chicken wrap and curly fries on point!

Quality fast food - standard Arby's fare. Tastier and probably healthier than going to nearby McDonald's and tastier (and faster) than the Jack in Box next door. I particularly like the Reuben, although all the menu does taste good. The drive through averages about 2.5 minutes per car in line. Not as fast as Elko's KFC (other side of interstate), but they are making the sandwiches as you wait. read more

What great staff and food ! I ordered 40 sliders for my sons birthday party those flew off the table . Quick affordable and a crowd pleaser zero leftovers ! I will definitely be ordering for my next event ! read more

Stopped in for lunch on a long drive during vacation. Clean environment with up-to-day furnishings. Pleasant and helpful counter staff. Located among many other businesses so easy to run other errors as well. Order my usual Cordon Bleu and it was very good as expected. Nothing fell short during my visit at all. read more

Internet or not. The hours on the door clearly state that they close at 11:00. I really wish that businesses in general would pay more attention to these type of details... read more

We stopped at night on our way through the area, and we happened to hit during a surprise rush. A bunch of cars randomly pulled into the lot with us. The drive-through looked like a parade arrived, and about 7-10 people walked in with our five, all at the same time. There were only 3 or so employees present, and they were immediately swamped. The girl at the counter (maybe a manager?) was awesome about it, apologizing several times for the wait, which was only about 15 minutes, while she scrambled to take care of everybody. She even explained that the restaurant doesn't usually get rushed at that time of night, and I appreciated her honesty. I was tired from long hours on the road and would have been pretty irritated about waiting for fast food, but this employee's great attitude took that all away. I definitely will stop here again when we're in the area. read more

The guy working the drive through with long brown hair is very rude. After waiting in the drive through for approximately 8 minutes, he tells me I have to go in to get my order and then I had to wait even longer because it was way busier inside. read more

For a chain, a great Arby's! Looking for a sandwich off the highway in Elko, NV? Arby's is not known for their sandwiches, but they are actually very very good. I am fond of the standard turkey and cheese, and theirs is excellent. Moreover, I forgot my credit card at the drive thru and they found us, came out to our car, and personally delivered my previously lost credit card with a smile. Now that is service worth a Yelp review! read more

My family and I were passing thought Elko on our way to Utah and decided to stop for a bite. We decided on Arby's because it would be fast and thought it would be better than McDonalds. I was wrong...I saw a female employee smoking outside and came in to work the register and handled food without washing her hands. She was serving fries and touching the fries with her unwashed hands. Before I could order, she started playing with her hair and started rubbing her eyes with her fingers. That was it for me, I walked out with my family and went somewhere else. Also, the cook in the back looked like he just got out from the pent. Don't eat at this place. read more

My friend and I were passing through town and decided to stop by our beloved Arby's. The craving for a thinly sliced roast beef sandwich with a sesame seed bun was too strong. The sandwich was pretty much as I remembered it - basic meat and yummy white bread. The food arrived quickly but some of the staff seemed inexperienced. The young man behind the register must have been a bit nervous because instead of asking us what we would like or "How can I help you?" he just waited for us to begin speaking. Unfortunately, the new recruit also neglected to place the reason for stopping by (the roast beef sandwich) in the order but a senior staff member handed me a sandwich to compensate. Thank you! read more

Disappointed. Slow service. No Dr. Pepper to start. Then we had already paid before finding out no Arby's sauce!!! What?! How is that possible? We can't eat roast beef without Arby's sauce! That's what Arby's is to us. The sauce!! We drove to Wendover to get some before we ate our cold roast beef sandwiches from Elko. The meat didn't look the freshest either. read more

Absolute crap! Out of jamocha shakes, curly fries, and katsup? Floors were filthy and the bathrooms were deplorable. Someone in management needs to be fired. The staff was doing there best despite the obvious catastrophe occurring. read more

Pretty good for fast food- the drive through service was great. They were fast, friendly, and efficient. They got our order right and the food was hot and well prepared. read more

Had lunch here today. The rating is not for the food or service but the conduct of the manager, which was appalling. She was incredibly crude and loud, barking orders to her staff, swearing and taking drinks out of a cup on the floor with customers. She yelled at somebody to open the window because it was hot and then reprimanded the employee for letting flies in, which she said LOUDLY "were getting all over the food." Gross. Arby's, get your act together. You do not want someone like this managing your store and being the "face" of Arby's to the public. read more

The service has been really awesome each of the three times I have been here and the order is correct and the food is great!!!

This was the worst fast food meal I have ever purchased. Fries were cold and old and chicken strips were rubbery and tasted like old grease. I will give props to the girl running the drive through she was fast and friendly. read more

Was in Elko for the day. I absolutely love Arby's, but the one in the small town I live in is awful. This Arby's in Elko reminds me why I like Arby's. The food was hot, fresh, and hit the spot. Love it! read more

I don't even want to give them a star but I have to. They used to be decent but we went in today and the manager was there but we didn't even get a greeting after we stood at the counter for almost 10 minutes. Everyone was walking around with no clue what was going on. We then found out that they recently had a rat infestation and apparently haven't recovered. Never going there again. read more

Horrible horrible! The girl on drive thru had really bad attitude!! Was also the immediate supervisor in staff was totally unprofessional acted like a child! I will never go back! Forgot food and got my friends sandwich wrong 3xs and made no effort to make it right but preceded to blame the one and only other staff member on duty at the moment! Straight up ridiculous! read more

The only reason they even got one star is because it made me in order to write review.. They have yet to make it right!! 10$ meat mountain and they try to give you a sandwich the size of a classic beef n cheddar. You have to show them the picture of what a meat mountain is to get it made properly... and that my friends is just one of the 3 things that was wrong with my order!! read more

Do not go here the gm refuses to change the oil the friers where the fries, chicken strips, and the other fried foods are fried in, in fact the oil is jet black. They are continually running out of product to sell and the various ingredients to make even the simplest thing like their signature sandwiches for example not having onion buns for the beef and cheddar or the red ranch sauce that goes on the bottom, there is a rotten smell coming from the fridge, and Ryan has the nerve to call a teen just getting a job for the first time "Trash" because he is limited in his hours. Then refuses to let people who volunteered to cover shifts that were abandoned by workers to actually work them and instead gave them to people who routinely call out for their scheduled shifts. Not only is this poor management but along with the back of the restaurants cleanliness they slice all the tomatoes raw meat and lettuce in the same counter without cleaning it before hand then leaving it in the dirty condition all day until closing time. Above the fryer there are metal grates covered in dust and old oil that is not covered allowing all the bacteria and dusted material to fall in the customers food. Employees have stated that it has never been cleaned since they started at the restaurant going on almost a year. Not sure how they have passed there health inspections with this issue and many others. Food will sit up on the warmer for hours on end if made as a extra until someone orders it allowing them to "get rid of it" in their words. Not pleased with this location or gm in any way. read more

I would not recommend this place for dine it at all. The associates were extremely rude. Only half the staff was wearing a uniform and only the manager was wearing a name tag. The food took about 10 min to get. The restaurant itself was extremely dirty inside. The floors both from and back needed to be swept and mopped. Under about half the tables was ants. The tables were sticky. Diffidently will not be visiting them again. read more

Arby's closed due to rodent infestation http://elkodaily.com/news/local/arby-s-closed-due-to-rodent-infestation/article_0993b4f6-05ad-5b74-9437-dfcebdce692f.html ELKO -- Arby's on Mountain City Highway has been closed by the Nevada Health Division because of an extreme rodent infestation. "Closed until further notice due to technical issues," reads a sign taped to the door, signed by maintenance. However, the health inspection states "This establishment is closed by order of the Nevada State Health Division due to extreme rodent infestation. You may not operate until this infestation is resolved completely ..." The April 28 report cites evidence of mouse infestation. Several pictures were taken of feces throughout the facility and holes were present in the walls, ceiling and shelving units providing modes of entry. "NSHD suspects a generational infestation is present, as nesting is evident, and fecal matter found in all areas to include food preparation, dry food storage, refrigeration units, and dining areas," said the report. Additionally, multiple employees, including management, exhibited symptoms such as diarrhea, nausea, headache, fever, and an increase in asthma attacks. They also claim food packages, such as bread, have been chewed open by the rodents. Advertisement (1 of 1): 0:05 Employees also sighted rodents on the premises daily. A representative of the restaurant, who did not identify himself on the phone, would only say the establishment is "working with the health inspector." Elko Police Lt. Ty Trouten confirmed officers were called to the premises to maintain the peace. "We did not order the closure," said Barrett Evans, a supervisor with the Environmental Health Section of Nevada Division of Public & Behavioral Health. "The closure was voluntary by the owner/operator, and the health permit has not been closed out or suspended," he said, explaining the business agreed to remain closed until the issues in the report have been addressed. Arby's Restaurant received an overall rating of 92 out of 100 in its latest inspection. Longtime owner Mike Franzoia is a former Elko mayor. read more

I just spent $23.46, for ONE Smokehouse Brisket sandwich. We had ordered four sandwiches, we neglected to look in the bag to see if the order was correct. Got home and only one sandwich in the bag. We live 50 miles away form this Arby's. I know that mistakes happen, I wasn't upset about that. I phoned the store and talked with John, the manager, he was very nice. However...I was told he could not give me a credit on my card, but he would make sure next time we came in that he would gladly give us the other three sandwiches. Well, that isn't going to happen, ever. I will never go back. I will tell all my friends and family never to go there. It isn't like it is just down the street. As I said, John was very nice, but shame on the owners. read more

Probably the worst cut of meat I have ever eaten in an Arbys ever!!!! "Rubbery like it had been microwaved, tasted and smelled bad I couldn't finish" (2 stars for at least good curly fries) read more

Went there a few times and it doesn't seem to get any better. The roast beef is fine. Any thing else is a bit if a gamble. The chicken slider I had was kind of cold and the bread was dry. They don't have fish sandwiches at this one which is why we went there in the first place read more

tables had food crumbs on them, my shoes stuck to the floor because of pop spilled on the floor, trash cans had Arby sauce all around the top, the bathroom was disgusting the sink was all black. If the customers area is that bad I do not what to see what the cooking area looks like. read more

This place is very poorly managed. Food orders for everyone inside were taking between 10 to 20 minutes and it was not that busy. They had one girl in front and one guy putting sandwiches together. The shift manager who I believe to have probably been on meth, mostly just walked around joking with another employee who was taking drive through orders. Many customers were visibly upset and one guy had to bring his sandwich back twice. My sandwich was slightly frozen in the middle. (most expensive fast food lunch I ever ordered, $9.50 for a sandwich, rings and a MED drink!) - The problem here is clearly poor management. That night, I got sick... most probably from mis-handled food. I am writing to corporate head quarters about this experience. read more

WARNING! Even though this place has Arby's signs and has food like a typical Arby's, they will NOT take Arby's gift cards! I placed my entire order for 6 people and then went to pay with a gift card and they wouldn't accept it. They say they are not part of the franchise and that they don't have to accept them. When I asked them more why not, they just repeated that they don't have to take them if they don't want to. I asked to speak to a manager and was told that I already was talking to one. I then asked why don't they have a sign out front saying they do not accept Arby's gift cards and was told again, that they didn't have to do that if they didn't want to. I then said that was an idiotic policy and was told that they didn't appreciate my tone, cancelled my order, gave me back my money and kicked me out of the restaurant. We went across the street to Burger King who was more than happy to take my $30. We pass through town about 2-3 times per year and usually stop in Elko and at the Arby's because we get tired of burgers. Not anymore. Will never stop at Arby's again. read more