I door dashed form here before and it's often that they mess up my orders but I just kinda shrug it off until today. I door dashed this morning and I got a call from my dasher letting me know that they gave away my order to some random person and they didn't want to remake it. We were talking over the phone and refunded my order. I'm so greatful my doordasher let me know cause some people still actually take the money sweetest dasher I've ever met. Fast food workers really need to be nicer to the door dashers they are just doing their job. read more

Wendy's - The order that was placed she had proof of it too. Please check if they have the order first before they take it please. - Fast Food Near Me - Elko, Nevada

Probably the most disgusting Wendy's I have even been to. No one eating inside when we arrived. Tables were dirty, had to ask someone to clean them (actually asked for the materials to do it ourselves, but the staff cleaned the two tables we were going to sit at- nothing else). Bathrooms were not clean. Not sure what the smell was in the dining room, but everyone noticed it right away. Ketchup dispenser was out. Drink machine didn't work. As for food, Wendy's Singles are my favorite fast food burger, and this was less than zero stars. Seriously gross. Fries were old and cold. My kids' chicken nuggets also tasted old. Do not recommend at all. Maybe the other Wendy's in Elko would be better, but not going to try. The frosty my son ordered was decent, can't screw that up easily, I suppose. My husband's spicy chicken sandwich was spicy. Overall, do not disappoint yourself. Go somewhere else. read more

Fast, warm, and fresh food. Great customer service. Convenient location. A good stop in the heart of Elko.

If I could give a -2 stars I would!!! Waited in line almost 20 minutes for two kids meals, medium fries, and a couple of drink, as 10 or so went through the drive thru. We watched fresh fries being made, but when we received ours, they were the old stale ones. Big chunks of ice in the lemonade that I had to take out! No pride in doing a good job! Terrible customer service! read more

Employees were all messing around in the back ignoring customers and one of them had their kids there running around back and forth from the back of the restaurant (kitchen area) to the front. I had to wait a very long time for my order. Not professional at all!!! read more

I recently ordered Wendys on DoorDash. My Dasher, Brigham, was great and fast, but Wendy's totally screwed up. I ordered baconator fries, a sugar cookie and 6-piece chicken nuggets. The chicken nuggets were fine, but my baconator fries had several burnt fries (I'm saying black, not just extra crispy) and I didn't receive my cookie at all. I contacted Wendys and was told there was nothing they could do that I needed to contact DoorDash. I told them that DoorDash did not prepare the food, they did but still no help. I finally hung up because the only thing the girl kept saying is I am sorry. I then contacted DoorDash who immediately refunded the money for the baconator fries and the cookie, but unfortunately the delivery fee and tip were not refunded (which I understand as it wasn't DoorDash's fault. I am attaching a picture of the burnt fries, or should I say the charcoal briquets. read more

Wendy's - Wendys charcoal briquets, oops sorry baconator fries. - Fast Food Near Me - Elko, Nevada

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Orders are never correct worst place to order food from. Nice door dash drivers i don't blame them for the incorrect orders. Its the fast food employees responsible to make sure the order is correct and all together for the door dashers to take to there customers. But this Wendy's never ever gets any of there orders correct. Ill never order from this Wendy's ever again. HOW DO YOU F*CK UP A ORDER TWICE NOT EVEN 5MINS APART!!!! read more

This was the worst wendys meal I have ever had fries were not warm tasted like they been sitting,the chicken nuggets were so hard you could not chew them my burger was just alright.There was nobody in the store and every single table had crumbs and the employees just sat and talked instead of using the time to clean. read more

Waited 45 minutes and finally went up to the counter. Another 5 minutes and I got a cold chicken sandwich and cold greasy chicken nuggets.The order was missing drinks and fries. Told the server that the food was cold and incomplete; please remake it. After ANOTHER 15 minutes the manager comes up to see what my deal was. Told her. She felt the bag of stone cold greasy nuggets and told me they were hot. Ma'am, I can tell the difference between hot and cold. She rolls her eyes at me and gives me that dismissive head shake. Not even a minimal "Sorry about that" non~apology. Waited another 10 minutes before I got fresh food. No cars in the drive thru and just a young family of four besides the two of us. No apology from the manager. Last time in my life, Wendy's. read more

I was traveling through Elko for work when I knew that only Wendy's would do for food. I am a Wendy's fanatic; in fact the word I learned to spell first was Wendy's. Although it was early in the morning, 9:30 am I had to get food for the five hour drive ahead. Rebecca and staff were wonderful and kind women, the food was fresh, hot and I know that Dave Thomas himself would be happy that such fantastic employees are In his restaurants!! Thank you Elko Wendy's !! read more

The food was good and came quickly. But there were flies everywhere in the dining room, along with food crumbs. The restrooms looked like they hadn't been cleaned in a long time. read more

The guy working the drive through is very rude and kept trying to rush me to finish my order. I couldn't get his name but I'm thinking he's a supervisor or manager because he's wearing a striped shirt and the rest of the employees were wearing solid color shirts. I was not happy at all. read more

food was cold after sitting in the drive through for 7 mins and the older male manager was a complete rude jerk!!!

I was traveling from California to Utah with my family and we stopped to eat at Wendy's. We simply love the fast service and the food. The store was visibly clean and organized. I lovely! Friday, August 2 Time: 1:30 - 2:15 PM read more

Assholes purposely ignored my order's specifics, including tomatoes [to which I'm allergic] and not adding any onions. Really hope these bitches get firebombed by BLM. read more

Bad customer service they where very mean and and never follow the policy that the customer is always right

This was by far the worst food i have ever purchased. waited in line a good 10 minutes, and when i got my food the fries were as cold as ice. my dog wouldn't Even eat them. it was like they were from the day before. just like leather. I hate even giving them a 1 star because that is too good of a review for them. the hamburger was also cold. will never, never, never go there again. you would think for $10.27 would would get food that was at least acceptable. the whole meal was "not" acceptable........ will say Elko needs needs to get a manager to see what is going on here. zero star review. read more

Thank you Jake! During this media virus of stupidity closing lobbies etc!! I drive truck staying at red lion. My options was Wendy's or mcdees aka shit all day tomorrow he let me in his lobby and served me fresh amazing food fast. Thx Jake read more

Straight trash. Uncooked French fries were giving to me after I paid my hard earned money. Soda tastes like something else is in and not like a flat soda. I even threw away my chicken sandwich in fear of getting sick. Avoid!!! read more

Horribly bad service!! Their policy is customer is always wrong. These workers definitely need to learn customer service skills. I will not ever come back!!! read more

Today I was looking for a nice fancy immaculate #9 I was very impressed with the results I got. Granted this is not for the rights Wendy's this is for the new Wendy's by cal-ranch. I was very excited when I picked up a perfectly round nugget. This brought me so much joy. 10/10 would recommend. read more

Wendy's - A perfectly round nugget - Fast Food Near Me - Elko, Nevada

I was picking up lunch for the guys I work with, and we needed fast food. Imagine how I felt upon waiting from 11:40 or so to 12:15 to get three double cheeseburgers and a salad (of which they forget the latter) and didn't bother giving me a receipt. I literally got this app just to warn those wishing for fast food and their order to right to go elsewhere. Beyond disappointing. read more

Went through the drive thru, not realizing it wasn't quite 10:30am for the regular burgers, but we were traveling out of state and our phones were not caught up with the time change yet, so they only served breakfast, but we really wanted some burgers. We ended up saying "sorry we are going to go somewhere else instead," and they were silent so we started to drive away, but we still had the windows open and we heard them say "so go somewhere else, then" with a very rude attitude. read more

Wow first round was Fine. second trip to the counter was awful. 9 people Behind the counter. No one could take our order. People behind us walked out. No one spoke to us. I even called the Manager Nick. Told Him the situation. He made an excuse of " it's shift change" the guy that serves us earlier. Focused on taking out a tiny 1/3 full bag of trash. 5 or 6 orders were returned as wrong. I think they gave away more food than They sold. Yikes read more

This Wendy's is pretty hit or miss, but it's the best option for fast food in Elko (unless you are a huge fan of McDonald's or Burger King which there are two each). If you go at a busy time, you're likely to get half of your order wrong or to miss something. One time, they forgot my BBQ sauce for my nuggets and one time forget the bacon on my sandwich. That's not a big deal compared to what others have had problems with that I've heard. Also, they have a tendency to skimp on the fries. Half the time, my fries are only half full no matter what size I get! However, those are all things that can be overcome considering that 75% of the time they are usually pretty fast and get your order right. As you can tell, it hasn't stopped me from going to Wendy's on a pretty regular basis (although, the fry issue could still be resolved as this happens 90% of the time). read more

Ok so its starts by they cant count your change,order eas 22.44 gave em 40.44 got back 17.56 i explained this that it was wrong and told them they oed me 1.00 after i gave them there change bacj,then they gave me my fries and no burgers i said my burgers arent in the bag ,i was tolf i already git them im at the drive up window told them to look in my car,then another gal comes up says i git everything at this point i ask for my money back,and all of a sudden they find my order as the first cashier had put my bag aside.....who teaches these people? I wont be back read more

0/10 do not recommend. I ordered two meals and a 10-piece nugget. Simply asked for no tomato or pickle on one of the burgers. The person in drive thru was obviously very irritated and snobby. We proceeded to wait for 35 minutes on two cars. Granted, it was later at night so I understood the wait. We took our food home without checking to make sure the order was right (pro tip: always check) There were no nuggets, our fries were half full, and the burgers were made incorrectly. C'mon wendy's. mcdonald's wouldn't do me dirty like this. read more

Either Wendy's location can't seem to get an order correct no matter how clearly an item is asked for. I don't know if it's apathy, dyslexia or what exactly. How a single burger combo with no cheese and extra pickles translates into triple the cheese, no pickles or like today, a double bacon burger slathered in cheese is anywhere similar is beyond me. I'd like to support local, but customer service and basic understanding is severely lacking. read more

Dirty. Disorganized. Order was wrong although the staff was polite about it. I love Wendy's but won't be back to this one.

Horrible service- if you're going to be slow, at least be accurate. Failed on both counts today

I very much enjoy the fact that the manager here is also a self-employed entrepreneur on the side. Witness his drug-deal in front of the drive-thru line was a real treat. Almost as sweet as my frosty ;). Stay woke fam. read more

Wendy's has always been one of my favorite fast food places in this town since I was a kid. Lately I've been noticing that they're starting to lack in their food. Example I dined in today for about 20 minutes as anyone does at a fast food place I got the four for five for five dollars , the food came out quick which is good fast service is the best but half my fries weren't cooked the burger was cold and the nuggets were as hard as a rock so I'm gonna mark Wendy's off my list of places to not go to here anymore. read more

Dirty, slow, soda machine didn't work, no ice. Did I say dirty? This place should be condemned.

This Wendy's is absolutely horrible. The old lady that waited on us was very very rude taking our order. She should never work in customer service. The drink I got tasted horrible and was throwed out and got a different drink which was also undrinkable. Our hamburgers were so dry you couldn't eat them. Not what you call quality made to order. Do not waste your money here. Horrible! read more

Absolutely horrible, if I could it would have 0 stars, the worst place I have ever been. The tables were dirty and our server was a complete douche who didn't care about his job at all. We asked him what some of the sandwiches came with, his only response was "I have no idea" same with every other worker there. Stay in school kids. It took them forever to give us our food, by the time my family got the food, my frosty was pretty much melted, the chicken sandwich was cold and didn't have what was ordered, the salad was all screwed up, the burger was cold and screwed up, and the fries were cold. WORST PLACE EVER, DONT GO read more

Worst customer service ever! I ordered a frosty and the lady who took my order was handing me something else I told her I did not order that and she got super disgruntled towards me! To also mention half my order was wrong! Never going back again... read more

We stopped in for 2 bowls of chili & 2 sodas. The dining room was dirty. We waited 15 minutes for the chili & there were no orders ahead of us except a strawberry lemonade. Chili was lousy. The soda machine was out of order & counter help seemed preoccupied. Won't be frequenting Wendy's again soon. read more

Avoid at all costs. If this place isn't going out of business, it will soon. Tonight I pulled through the drive-thru and was greeted by one of the illuminated signs torn to shreds. Then the guy taking my order said, "Welcome to Wendy's. Before you order I must tell you that we are only accepting cash because our credit card terminal is down. Also, we have no potatoes or french fries, no chili, and our ice cream machine is broken. How may I help you?" I just sped away. read more

Surprisingly, this was the best service I've ever received at a Wendy's! Daniel and Kodie were awesome employees!

Awful cold hamburger dirty don't think the is what Wendy's had in mind. Should be closed