Howdy everyone! I've been married to my glasses for over 28 years and I was ready for a divorce,…read morethe only divorce I ever want. I've been on and off on the market to get LASIK for about 6 years and life has gotten in the way in different ways but finally, January 2025 marks the time I pull the trigger. My experience with IQ was outstanding! From start to finish, they succeeded in making the process efficient, understandable, and more importantly comfortable. Saying that they knew what they were doing is an understatement. The staff here with IQ are masters at laser eye surgery, and in my experience, it was clear to me they had it down to a T. I'm relieved I discovered for myself that they existed and took a chance. Consultation: My incredible counselor Danielle and the team over in the Riverside location were so helpful in calming my concerns during my consultation and I appreciated how patient they were with ALL my questions and belieeeve me, I ASKED QUESTIONS. Along with them making my time comfortable, the prices they offer are so affordable with different payments options that were a no-brainer for those ready to divorce their nagging pair of glasses. Surgery Day: I did my surgery at the Rowland Heights location and I was surprised on how efficient the whole process was. I give credit to the team for reaching this optimal point for us. From the front desk staff, assistants, and laser surgeon Dr. Pham, my experience flowed very smoothly as they walked me through their very simple-to-follow instructions. They talked me through the whole thing so if you're an over thinker like myself, this put the racing thoughts to rest. The procedure itself was smooth, quick and wildly painless. I thought blinking would be an issue and even after they explained to me how they numb my eye and keep it lubricated, I still thought I'd have the feeling to blink. Little did my overthinking brain know that it was effortless not to blink. It seems like I've been ranting a bit so I'll summarize that recovery from the SMILE surgery was a breeze. Although my eyes weren't yet fully healed nor at their peak vision, 8 hours from surgery I was able to read from a distance! Incredible! I had -3 & -4 prescription with astigmatism and wasn't able to see anything passed 5inches from my eyes and I was able to read from more than 15ft away. 2 weeks post-surgery and my vision is excellent. 2 months post-surgery and my vision still clocks in at 20/15. Results will vary of course since we don't all heal the same, but the doctors at IQ Laser Vision do a stellar job at qualifying you during your consultation. Makes sense why they have an exceptional success rate. Go with IQ Laser Vision for your laser eye surgery! One of the best decisions ever! ....No patience to read the above? In short: Great prices Quality work Friendly Staff/ Comfortable Live up to expectations They care and show it!

I had my Lasik procedure done at this office and I am happy I did and would recommend it to anyone…read more I went with this location because for the same procedure it was a lot of money less than it's counterpart's in Westminster or city of industry. I was taken cared of by Dr. Hoffmann and she was amazing. Very through during our pre op meeting. Making me feel comfortable and relaxed. During the procedure, is where she really shines. She was very comforting throughout each step letting me know what I was doing correctly and what to expect. To most, It's a scary procedure but after experiencing it first hand. I would do it again and again. It's super easy and painless. Quick I was probably there for less than an hour from check in to when my wife was there to pick me up. Book your consultation now you won't regret it!

It's taken me a month or more to do this review (I'm a procrastinator.) That's why I waited till I…read morewas almost 50 before getting LASIK. I did a lot of research, including on this specific Dr and i chose him after very careful consideration. I'm so glad I did! The entire experience has been very good, I got a sweet little Teddy Bear on the day of surgery, presumably to offer comfort. There was no pain, only discomfort at having my eyes pried open, and the knowledge that a laser was cutting my eyeball I had some discomfort (again, not PAIN) for the first 48 hrs w a bit of leaky watery eyes, a little irritation like maybe I wanted to give my a good rub but of course I've not done that yet. My first post op visit I was told they were healing perfectly, I have 20/20 AND... I got a little bundt cake, lemon raspberry to go! The ladies at the front office are very professional, polite, and patient w my scheduling needs. Couldn't ask for better customer service! Also...the LASIK even helped immensely w night vision AND up close (reading) vision. No need for reading glasses anymore. No more asking "do you see my glasses anywhere?" No more falling asleep w my contacts and paying dearly for it. No more relying on glasses because 3decades of contacts had made my eyes so sensitive...it's truly amazing to have sight! Thank you all so much

I just had my surgery on 10/24/25 - it was something that I decided at the last minute (right…read morebefore the holidays) - did some research and I just went with the Doctor/office that had the best reviews and they were all right!!! the staff is amazing and Doctor Schneider very knowledgeable, he explained to me all the options available and the procedure itself. They are all kind and friendly, they go above and beyond to make sure you had the best experience which I did - I don't even mind the drive going over there because it is such a pleasant place to be, calm, relaxing and clean. 100% recommended. I just wish I had done this sooner, but so glad I finally did.

I had really bad cataracts and the doctor saved my eyesight I really thought I was going to go…read moreblind that's how bad they were she was kind and considerate even when I had a panic attack LOL period

My experience with Dr. Cheng has been wonderful! She did my LASIK surgery and I am so happy with my…read moreresults. Although I was nervous, Dr. Cheng did a great job of putting my mind at ease and answering any questions I had. The staff is also so friendly and helpful! Would highly recommend.

"Dr. Gilbert's office is everything I want in healthcare: fast, uncrowded, friendly, personable,…read moreand competent. I like how Dr. Gilbert explains the meaning and results of all of the exams her performs and his staff make it a point to greet you by name and recall certain life events and ask you about them. As long as I live in the area, they are the eye care people for me!" I have been with Dr. Gilbert for 5 years and it is STILL true! Nothing but great experiences with Dr. Gilbert and his staff. Thank you!

I agree with Ali G. (10/11/24) New office manager is rude, disrespectful, and does not care about…read morethe patient. We have been seeing Dr. Gilbert for years and after several years of this new manager we are done. The incident with Ali G is exactly how we were treated. She is very arrogant, entitled, that she is right and the patient is to blame for her error. Dr. Gilbert you need to get people in your office that were as courtesy as your last office staff, not someone who doesn't work well with others and has her own agenda.

I had PRK in 2021 and I have absolutely no complaints. I just turned 40 this year and still see…read more20/20! Even though there was discomfort after the procedure, which they made sure I fully understood that would happen, I would do this procedure again to have the vision I have. I had worn glasses since I was 7 yrs old and contacts since I was 14 yrs old. My vision was so bad that if I didn't have my contacts or glasses on I would not be able to make out a person's face unless they were right in front of me. So this is amazing! Thank you Laser Eye Center!!

I recently underwent laser eye treatment at the Laser Eye Center, and I couldn't be more satisfied…read morewith my experience. One of the highlights was the opportunity to wear contact lenses that simulated my vision post-surgery, which proved invaluable in helping me make an informed decision about the treatment. This foresight truly set the stage for a successful outcome. During the procedure itself, I was impressed by how the staff kept me informed every step of the way. They explained what was happening, how much longer the procedure would take, and what I could expect next. This level of communication made me feel comfortable and reassured throughout the entire process. Overall, I highly recommend the Laser Eye Center for anyone considering laser eye surgery. The combination of professional care, innovative technology, and thoughtful education makes for an exceptional experience.

My brother recently had a very successful surgery completed by Dr. Cheng. He is so happy, and we…read moreare so thankful for Dr. Cheng's expertise and her kindness. Her follow-up care demonstrates her devotion. My mother was with my brother for his surgeries, and these are her comments: I recently read the nine (9) reviews listed here on 'Yelp' for Dr. Jean Cheng, Ophthalmologist associated with 'BEST LASIK Laser Eye Center', Riverside, CA--and I must say, I am appalled! Such negative reviews listed here are completely contrary to our experience with Dr. Cheng. I will speak for my disabled adult son, who due to multiple disabilities, is unable to speak for himself. Among outstanding medical issues, one of my son's eyes has been 'crossed' for several years; a person typically 'thinks' of crossed eyes as crossing to the inside; but in my son's case, his right eye was completely crossed to the outside--veering off to the right, as if he were observing something to the side with only the right eye, while the left eye looked straight ahead. We had been advised by two different doctors through the years, that nothing could be done to correct my son's right eye; then thankfully in March of this year, we were referred to Dr. Jean Cheng, Ophthalmologist. Following considerable eye testing, Dr. Cheng performed the first surgery to correct my son's crossed eye; this surgery was successful, and corrected his eye approx. 70%. The healing process was long and slow; then three months later in June 2019, Dr. Cheng performed a second surgery which 'pulled' the right eye completely straight forward. Both eyes are now perfectly aligned--100%, and working together! I cannot sufficiently express what a difference these two surgeries have made in how much better my son feels about himself--greatly improved self-esteem; because now, other persons do not first notice an eye issue.....first impressions do make a difference! We are deeply grateful to Dr. Jean Cheng, and highly recommend her service. She is dedicated to her profession, and does her work in a 'no-frills' office; additionally, Dr. Cheng's front office staff are courteous, helpful and efficient. My son and I are exceedingly pleased with both Dr. Cheng, and her front office staff.: "

DO NOT GET ANYTHING DONE HERE OR BY THIS DOCTOR! Absolutely practicing without proper staffing and…read morethe place is disgusting! A lady fell off the operating table and they continued to operate with a hematoma! We called 911 and the doctor was trying to cover it up. This place needs to be shut down!

While shopping at Sear's, we decided to take my oldest son in for his first eye exam. I was a…read morelittle nervous at first because my son can be a rambunctious little fellow that doesn't like to cooperate. Dr. Pham saw us after a short wait and some paperwork. I was really amazed at how well Dr. Pham was able work with my son. I could tell she had seen a lot of children before. Overall it was an excellent visit, and we do plan to use her again. Thanks again Dr. Pham, if your ever available as babysitting, let us know.

Dr Pham was so kind, gentle, patient, and knowledgeable…read more Totally recommend to return every year for sure!

We are incredibly grateful to Dr. Creagmile surgeon. Jenny, who assisted Dr. Creagmile with…read moreTimothy's cataract surgery follow-up surgery. Jenny was compassionate, professional, and attentive throughout the process. Her kindness and willingness to help made a stressful experience much easier for Timothy and our family. Thank you, Jenny, for your dedication, patience, and excellent care. Your support truly made a difference, and we sincerely appreciate everything you did for us!

The young black man (I didn't get his name) who assisted in checking my grandma in was very sweet…read moreand he seemed like a very hard worker. Then the optometrist, a young Indian man (also didn't get his name, I know I did terrible but I was assisting my grandma so I'm giving myself a pass LOL) was very patient and had great communication skills with my grandma. I know asking the elderly questions can be a test of patience, but he handled it with grace and kindness which I truly appreciated. Lastly the ophthalmologist an older white man (clearly names were a struggle today) came in with great energy and was very good at explaining to my grandma her new prescriptions in a way she could understand. There was also a female who assisted the Dr. and she was so sweet as well (she gets extra points for complimenting my crocs LOL) Overall very clean facility and kind workers. I have no bad things to say. (Only gave 4/5 stars because we still don't know what is causing my grandmas chronic dry eyes and we still haven't found anything to provide long term relief) Side note: there weren't any introductions which is why I didn't get anyone's names and their badges were flipped so I couldn't see their names and we were way too far into the appointment to ask without making it weird. Lol

I always have a great experience at this Optometrist. Everyone here is very friendly. They are all…read morevery nice here & always are very helpful.

Was scheduled for a VA exam with Bryan Mirone. He was thorough in his examination and went over my…read moremedical evidence with me in the room asking pertinent questions and providing me with the ability to ask him questions. He is a former Army optometrist so understands the VA claims process and treated me with dignity and respect throughout my time with him.

No DOCTOR was present. They tested my eyes in a couple of machines and I went into the room to wait…read morefor the doctor when I heard a voice saying hello and I looked in on the screen he was online. I never saw a doctor. I called my insurance and they advise them of the situation and that my glasses were totally wrong and my insurance said they were going to investigate. They were not gonna pay him because they tried calling him several times and he never answered or the store was. I paid $300 for my frames and the glasses do not work. They said that they will not refund at all bad place and rude receptionist as well.

I would definitely recommend this location. They were absolutely swift in to get me in for an…read moreappointment despite being a walk-in I was able to get the testing done the same day and order my new glasses. The ladies that worked there are so sweet and professional and are willing to answer all your questions. The doctor is there via telehealth which was actually super cool in regards to being optometry, but it worked out well.