10/10 experience!! I was a first-time customer and came in for a pedicure and Gel X set, and I…read morehonestly couldn't have had a better experience. From the second I walked in, everyone was so sweet and welcoming, and the salon was SO clean and cute. My nail tech was super patient with me when I was deciding what I wanted and made sure I was happy with everything throughout the appointment. We were talking and laughing the whole time, so it genuinely felt like I was hanging out with a friend rather than just getting my nails done. My nails and toes came out exactly how I wanted, and I kept looking at them the entire way home because I loved them so much!! The whole experience was relaxing, fun, and just overall such a good vibe. I've already been telling my friends about this place, and I will definitely be coming back for my next set and pedicure. If you're looking for somewhere clean with amazing staff and a really welcoming atmosphere, I HIGHLY recommend!!

My nail technician did a great job on my pedicure, and my tip reflected the quality of his work…read more Unfortunately, the overall experience was less impressive. As a walk in, I waited about 15 minutes at the front desk just to get an answer on whether they could fit me in. It felt like there should have been a quicker way to determine availability. I was also surprised by the $2 sanitation fee. It's not the amount that bothers me it's the principle. Maintaining clean, sanitized tools and equipment should be a standard part of doing business, not an extra charge passed on to customers. To me, that's simply part of the service I'm already paying for. The quality of the pedicure was great, but the wait and additional fee left me with mixed feelings about the experience. I don't believe I will be back.

I had a gel removal and regular mani with no polish. It was $30…read more The atmosphere is feminine and chic with cute quotes sprinkled throughout the salon. It's a large clean space. The staff here is friendly while staying attentive to their work. They offer a discount punch card. Make sure to get one before you leave. My nail tech started off great. She removed the gel with enough pressure so it didn't harm my natural nail. Later, a couple of walk-ins came in and boss lady assigned one to my tech. So she had to rush the end of the job. As a result, the filing isn't consistent on my hands. Thankfully, I had a no-polish manicure so mistakes were minimal. I don't blame her. I wish that she was allowed to finish her work well. Perhaps the walk-ins could have been asked to wait 10 minutes to ensure that services are completed to satisfaction. So my tip for relaxing and attentive service, avoid peak hours, which are Friday to Sunday. If you have to go on the weekends, maybe avoid being a walk-in with nail art request.

I rarely write reviews, but I feel compelled to share this experience due to a serious health…read moreconcern. I came in for a pedicure for my birthday and was really looking forward to it. The day after my appointment, I noticed yellow crusting and redness on my right big toe. The infection has since worsened. I am especially concerned because I am currently 14 weeks pregnant, and an infection is the last thing I need. I'm embarrassed to share the picture of my toe, because I can't put any lotion or anything on the infected toe to prevent worsening, but it has to be included. During my visit, the overall service was also disappointing. I had booked a higher-tier pedicure that included paraffin wax and was told they would try to fit in a manicure if time allowed. I made it clear that I did not need the manicure if there wasn't enough time, but I was assured after my pedicure that there was time for it to be completed. I requested a simple service. No polish, just cuticle care and shaping. The manicure was done in the pedicure chair while I was receiving the paraffin treatment since the tech forgot the paraffin treatment and I had to remind her, which made it physically uncomfortable, as I had to twist and reach across awkwardly. The service itself took about five minutes and was rushed and uneven. I would have preferred transparency if there truly wasn't enough time to complete it properly. I was charged $100 for the services, which means my 'manicure' was $25?! This felt very disproportionate to the quality of the manicure received. I still tipped $20. While I initially considered not leaving a review, the development of a significant infection following this appointment raises serious concerns about sanitation and safety. Please exercise caution before going here. Update: The business responded to my concerns and issued a partial refund. I appreciate their attempt to address the situation.

Got a collagen pedicure with a french tip by Amy and it was the best pedicure I have ever received!…read moreThe salon itself is super welcoming, clean and decorated very luxuriously. My toenails seriously look the best they ever have and not only was Amy amazing, but everyone in the salon seemed to be extremely welcoming. Not only was the service amazing, the price itself was extremely reasonable. 10/10 recommend getting a pedicure from here!!

I am extremely disappointed with my experience at Gallery Nail Bar Mercy. I visited yesterday for a…read morepedicure and eyebrow service. The pedicure was wonderful, and I was very happy with my feet. Unfortunately, my eyebrow experience was the complete opposite. I specifically asked for a simple eyebrow cleanup, but the technician removed far more hair than she should have. My eyebrows are now noticeably uneven, and a significant portion of my right eyebrow is missing. When I expressed my concern, the technician insisted she had not made a mistake, despite the obvious difference in my eyebrows. I then spoke with the manager, hoping the situation would be taken seriously. Initially, it felt like my concerns were being dismissed. After I removed my glasses so she could get a closer look, I was simply offered a discount for a future visit. I found that response unacceptable given the extent of the mistake. I had an event to attend that same day, and instead of feeling confident, I left feeling embarrassed and upset. While I appreciate the excellent pedicure service, the handling of my eyebrow appointment and the lack of accountability afterward have ensured that I will not be returning. I hope management takes customer concerns more seriously in the future and provides better training and customer service when mistakes occur.

The best salon ever Their work is so good and clean Nancy and tara always do my pedicure and levi…read morealways get my nails done and he's the best and their salon manager katei she is so nice ...

I had a very disappointing experience at this salon. I went in for a pedicure and chose the fourth…read morepackage, which is not the basic option. As soon as I selected it, I was questioned about my choice and felt like I was being pressured to upgrade. After I declined, the technician became noticeably rude and dismissive. The quality of the pedicure was extremely poor. My heels were barely addressed and actually looked drier when I left than when I arrived. The massage lasted about a minute, which was disappointing considering the package I paid for. I also upgraded to gel polish, but the finish is full of bubbles, and I don't even think it's the color I selected. To make matters worse, every single toenail was filed unevenly (see photo). As I was leaving, the technician patted me on the back in a way that felt rude and dismissive. Overall, this was by far the worst pedicure I've received in Gilbert. I left feeling like I paid for a service that was rushed, poorly done, and far below expectations. I won't be returning and cannot recommend this salon.

The best nail salon ever!! Been going for many years and will continue! Everyone is so welcoming…read moreand friendly, and every single nail technician does a wonderful job no matter who you go to. 10 out of 10.

I usually see Michelle, but as she was out of town, I saw Nicky. She did an amazing job! She took…read moreher time, ensuring I was happy. I'd be remiss if I didn't mention that the entire staff at Oh Nails is fantastic. They are always welcoming and friendly with a focus on making sure the customer is happy. I always look forward to going.

Really nice establishment! You can tell they are trying to go above and beyond and it works.read more

I came into OMG! Nail Lounge after having a terrible experience at another salon, hoping they might…read morebe able to squeeze me in and they were able to take me almost immediately. From the start, the space felt upscale and relaxing, and the staff was warm and welcoming. Trinity did an amazing job correcting my nails. She reshaped them, adjusted the thickness, and completely improved the overall look of my manicure. She's not only talented but also very personable and easy to talk to. I left loving my nails and will absolutely be booking with her again. I've been coming here regularly for over six months now, and I can honestly say the quality is consistently excellent. Every technician I've encountered has been skilled and professional. This has definitely become my go-to nail salon. Vincent is also incredible--I highly recommend him. Just a heads up, he's very popular, so it's best to book ahead if you want to see him.

Staying in the area house sitting and needed a quick mani pedi for an event tonight and was able to…read moreget an appointment at 12:15 (on a Saturday!--I thought there wouldn't be availability). Only had to wait a few minutes after picking polish to be taken back. Yuen did manicure first and she did a great job getting all the cuticles and dry skin around the nails, and she was memeticulous with the paint job (even with me doing just a plain mani (no gel or powder)). Then we moved on to the pedicure and I practically fell asleep it was so relaxing. The massage felt awesome on my tired dancer feet, and again she was meticulous with the cuticle trimming and the ppolish. Everyone is super friendly and helpful and the place is spacious and clean (great ventilation doesn't smell like a nail salon), and I love that they use sterilizing pouches for the nail tools! It's a little far from my house but totally worth the drive to come back!

Disappointed in my service here. Although Kelly was extremely friendly, my experience was not good…read more There was way too much glue in the gel-x application (which can cause allergy), improper curing, and spilling of top coat around my cuticles. Each nail was cured separately under the light so my hands were under the light for basically the entire hour I was there. She stepped away every 5-10 minutes during my appointment to check out costumers, repeatedly touching cash and coming back to do my nails with ZERO hand washing and no gloves. Also using previously used files. To top it off, she and a customer besides me spent several minutes discussing their support of Trump and that they don't read "bigot news." Very uncomfortable experience. I hate to leave these types of reviews, but please do better with your sanitary standards. I came here because of the positive reviews about cleanliness here but that was not the case.

My daughter and I just had the best pedicures of our lives. So relaxing and enjoyable. For our…read moremanis, she got a beautiful full set, and I had a hydrating buff out. I felt like I was at a day spa. Thank you Amy, Tina, and Nora!!!

My go to for pedicures! Tina took care of me and was so sweet. Everyone here is very accommodating…read moreand they take appointments as well! The vibe is super relaxed and not too busy early on the weekends!

Wow, love this place... Leslie is so talented... she's thinning out my nails, changed the shape and…read morethey're already so elevated without even being painted!! Emma's last birthday surprise after-school!! Thank you!! cám ơn

Been twice & disappointed both times…read more My first visit, I got a French tip gel manicure over my natural nails. French tip turned ok, some were filed crooked to one side, and the painted tip was crooked as well, but not the worst. I could see the nail grow out from underneath the clear pink polish because the tips were painted to far down almost immediately. Within a couple weeks, the gel polish started chipping off and my nails would crack close to the nail bed. It would snag my hair in the shower and the cracks would hurt so I had to clip my nails down super short to where there wasn't a free edge anymore (stubs). I had to start picking off the lifted parts of the gel polish so it wouldn't snag things and eventually just took off all of the polish by hand. My real nails underneath the polish suffered greatly. I gave them a few weeks off, kept them short and natural. (Also received a pedicure this visit, which seemed okay but they started to chip as well and were slightly crooked too, but not as bad) My second visit, (different tech) because I had my short natural nails (stubs), I got acrylics for a little length with French tip gel polish. Not only do they not look like the simple French tip design photo I showed, you can see the nail tip growing out from the nail bed underneath because the tips are painted on too far down towards the end of my nails. I tried to say something about having that fixed but then he would've had to completely redo the polish and some of the clear acrylic because it wasn't noticeable until painting the clear topcoat. I just don't have the time nor can my nails withstand being drilled down again. It should have been done correctly the first time. Some of the painted tips have more of an arch on one side than the other, and the white line is messy on a lot of them. You can also see the dust that was left on and painted over underneath the gel polish. I did not get to pick out the pink/clear acrylic that went underneath the polish. My cuticles were drilled over and are extra sensitive on some fingers. I did not receive any nail soaking to push my cuticles back or an arm massage this time. I'm heavily disappointed because I've paid about $75 each time plus a 20% tip on top of driving 30 minutes one way. I've had to wait weeks in between having my nails done. They were heavily damaged from the first set cracking and lifting, requiring a lot of downtime to recover despite being a healthy length prior and almost never breaking. Im familiar with proper nail care. Normally mine are in great shape, all I do is maintain a reasonable length, use gel polish, and can go up to 4 weeks between (but usually aim for 3). But they have been pretty annihilated after these two visits, weeks apart. I don't feel confident in returning and feel both visits were a waste of time and money.

Susan did my nails and my pedicure and she was very kind and efficient. She listened to what I…read morewanted and took her time to give me what I asked for. Every experience here has been amazing

I've been going here for a couple of years now and have had several techs for both hands and…read morepedicures. They've all been fantastic. However, Jobe is the absolute BEST when it comes to pedicures. He's very thorough, takes his time, he's friendly, and truly puts effort into providing an excellent service. I also love Susan for my nails. She's super sweet and always does a great job doing exactly what I ask for. 10/10 for both Jobe and Susan, but from my experiences you honestly can't go wrong with any of the nail techs. They also have snacks, treats, and waters available for customers. There is a very large variety of colors available to choose from for both gel and powder (although my one small suggestion would be to update regular color availability--some of the bottles are old, empty, etc.). It is a little pricey, but I'm a firm believer that you get what you pay for. Truly, we love this place and will continue to go back! :)