American Craft Kitchen & Bar
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I was at the Hyatt for a conference and in this neck of the woods, there isn't much choice other than hotel food. Out of convenience between sessions, we ate here. I quite enjoyed my beet salad: fresh, light and a decent portion. It was just what I needed after the Chicago heavy foods. It took forever for us to get our food. I just had the salad and my coworker had a ham and cheese melt. I think there was literally one server for the entire restaurant because I kept seeing only her running around from table to table. Get her some help please!
Located in Hyatt Regency, this restaurant offers great food (my friends and I were surprised!). Service was great. Pineapple punch was refreshing. The truffled chicken fricassee was delicious. The chicken had some crunch on the outside but was tender in the inside. The japanese white yam potato puree went well with the mushroom medley cream sauce and fresh herbs on top. We enjoyed our meal and experience here.
Came across this gem because it was located inside the hotel I was staying at for a tax conference. The hotel was really nice and had several different food options however their unique lunch menu caught my attention. One thing I really liked was the way it was setup so you could see a nice view of the city from the wi dow which was great. I also like that the bar was completely separate from the sit down area like across the building. The customer service was great and all the staff seemed to be active and tentative. The turkey sandwich was amazing. The break was baked to perfection and the chips were even better. All the toppings were fresh and tasty. I would've preferred highly recommend!
Ewe! Thought I was getting dinner but I received burnt rice! Now this food cost way too much to be disgusting and a disappointment. The rice was burnt and the food just lacked. It's definitely not your traditional fried rice. And please believe the service matched the sub par food. Skip this one!
One of the dining options inside the Hyatt Regency Downtown pretty straightforward menu. Chicken chipotle quesadilla 5/5: everything was fresh and made to order. Nice flavor Fries: typical but pretty good Reisling; I prefer late harvest option buts the Chateau ste Michelle is a suitable option when available. Prices: very reasonable for hotel food Service: they were great with accommodating three different conferences at the same time
I have eaten twice here in two days and both times the food was much better than I expected from a hotel restaurant. The Thai Salad was incredibly tasty and carefully assembled--and the salmon I added was cooked just right. Then I had a Poke Tuna bowl and it was even better. Fresh ingredients all around. The beer menu is quite diverse and they have many local options. The only star missing is for the prices. . .just a little much. Beverages about right but the menu items were at least 25% too high.
Located inside the Hyatt Regency on the first floor. I was seated and order taken quickly. I was there to redeem points for a meal and it was an ordeal. I was initially told I couldn't redeem points for the meal, which isn't true according to Hyatt customer service and the front desk at this hotel. The waitress spoke to her manager and I had to explain again what I was trying to do, after speaking to the manager the points were redeemed to cover the meal. I must have picked the wrong thing on the menu, but I didn't want to order a big lunch. The quesadilla missed the mark for me. Seasoning was there, they didn't stand out flavor wise, but the presentation was nice. Wouldn't order again. The waitress and manager were nice and was really trying to understand what I was trying to do. Unfortunately they don't have many guests coming in to redeem points often, so that was a barrier. Just glad it was figured out in the end. Redeem points on rooms y'all!!! much easier I'm sure
I ate here multiple times as I was staying at the Hyatt regency for a work event. The first night I ordered a chicken Ceasar salad and the chicken was soo dry and plain I wish I would have ordered it with something else. The salad and dressing itself was really great- but would choose a different protein. One of the nights I ordered their burger and fries which actually tasted really good that I had it twice during my stay. One of the nights I wanted to order some calamari to go to bring up to my room and I waited over 35 minutes just for the calamari. At that point I wish they would have just been able to bring it up to my room or offered me something for the long wait. The one thing I did enjoy is that when ordering a drink they do allow you to take it up to your hotel room - but they do not offer room service or delivery to the room which I feel would free up space and not cause people to be irritated as they are waiting just for a to go order.
Solid breakfast in the hyatt regency. Plenty to choose from whether it's the breakfast buffet or Al la carte like we did. Prices are reasonable and portion sizes are on the larger side. The steak and eggs was a hit and so were the fresh juices. Service is friendly enough considering how bustling this hotel is. Great stop for a quick breakfast or brunch with colleagues. The open air atrium the restaurant houses is full of life at all hours of the day.
I had a terrific lunch here today. The rice bowl was prepared nicely and the turnaround on the order was rather swift. I dined with colleagues and our waiter was nice and quite accommodating. One small piece of my chicken looked as if it was incompletely cooked but the remainder and the bowl with the assortment of vegetables was done very well with an abundance of flavor. I've dined here several times in the past when visiting and staying at the Hyatt Regency Chicago and I've always had pretty good meals. The bar here is also pretty good with an assortment of alcoholic drinks and spirits. It's like the best spot in the hotel complex for dinner or lunch, and seating is often open unless they are very busy.
I was in Chicago for a conference and since this restaurant was in house, I went there alot. My friend got the Mediterranean bowl and she was really happy about it. I think she appreciated the naan the most. She also had a side order of fries. I ordered the Chicken and Waffles and the Turkey Melt. The turkey melt was tasty. It came with a side of fries and the fries here were super good to me. The waffle was exactly how I like it; crispy on the outside and soft on the inside. The chicken was chicken strips so heads up if you aren't feeling that. I can do without the syrup though. It wasn't good in my opinion. I think the portion sizes were good too, although I wasn't able to eat all of any dishes I ordered. The portions weren't overly large. Drinks: They have Pepsi products here. I was able to get grapefruit juice which isn't offered most places I eat at home. It was really good so check that out. They had a variety of drinks. You can also order from the bar to your table. The service was really great every time I went. They were attentive and friendly. I only tip 20 percent when it was really good, I normally tip 15. I tipped 20 percent 2/3 times I ate here. It was super busy for lunch time probably because of the conference. Breakfast was a little bit less busy. But keep in mind that this is inside of the hotel so people who are staying here would probably be the ones eating here. If it's busy, it's probably cause some event is happening. This place was convenient which is why I chose to eat here. The service was great but I know I can get more flavorful food elsewhere. It wasn't bad but I would try other places next time.
Convenient hotel restaurant in the lobby of the hotel. Was a bit spirited and noisy, but offered good lunch options and service was excellent. I had stir fry with salmon. Pretty expensive for lunch. It was ok but overly seasoned.
Customer service was great, I was checked on frequently by my server and another server. The space is large for a lot of seating and crowds being that this is located inside the Hyatt Regency. I ordered the old fashion and it was just okay, the calamari was really good with the sauce and the craft chopped salad was good (I asked to add carrots). The best was the toffee cheesecake- delicious! Since it is within the hotel, it is pricey but if you are staying within the hotel, you do get a dining credit of $25 when charged to the room.
This is another restaurant located on the lower level of the hotel. If you're going for breakfast, GET THERE EARLY! The line can get very long, especially when the hotel is busy. If you're traveling with a group, maybe send your early bird down to grab a table but don't tell anybody I told you! The restaurant is pretty large and they also have a breakfast buffet, but it was way too crowded for me to even attempt that. I ordered the vegan breakfast skillet with a vegan patty, vegan egg, potatoes and vegetables like zucchini, mushrooms and spinach. When I tell you this skillet was HUGE! Two people could easily share it, and it was really good. I was very impressed with their vegan options, especially for a hotel restaurant. The next morning I tried the brioche French toast with sausage, which was also good. Overall, the food and service were great, and this was one of the better hotel breakfasts I've had. read more
2 months ago
We opted for the breakfast buffet although one can also order from a menu. The buffet has a good selections of pastries, cold and hot items, made to order omelet. Drinks are included. Services were good. They refilled drinks when needed and took away empty plates promptly. No reservations required but have to wait to be seated. No line before 9AM. Line can be long after 9:45AM. read more
In town for a conference and staying at the Hyatt Regency, we stopped in for a quick lunch on a Saturday while waiting for our room to open up. They had an AYCE brunch happening and were pushing it pretty hard, but I wasn't in the mood for breakfast food. I ordered a French Dip sandwich and my wife had a Bliss BLT. Both sandwiches were freshly made and very big. The accompanying fries were also fresh and large portioned. Everything was well seasoned and nicely presented. The staff was friendly. read more
I was at the Hyatt for a conference and in this neck of the woods, there isn't much choice other than hotel food. Out of convenience between sessions, we ate here. I quite enjoyed my beet salad: fresh, light and a decent portion. It was just what I needed after the Chicago heavy foods. It took forever for us to get our food. I just had the salad and my coworker had a ham and cheese melt. I think there was literally one server for the entire restaurant because I kept seeing only her running around from table to table. Get her some help please! read more
Located in Hyatt Regency, this restaurant offers great food (my friends and I were surprised!). Service was great. Pineapple punch was refreshing. The truffled chicken fricassee was delicious. The chicken had some crunch on the outside but was tender in the inside. The japanese white yam potato puree went well with the mushroom medley cream sauce and fresh herbs on top. We enjoyed our meal and experience here. read more
Came across this gem because it was located inside the hotel I was staying at for a tax conference. The hotel was really nice and had several different food options however their unique lunch menu caught my attention. One thing I really liked was the way it was setup so you could see a nice view of the city from the wi dow which was great. I also like that the bar was completely separate from the sit down area like across the building. The customer service was great and all the staff seemed to be active and tentative. The turkey sandwich was amazing. The break was baked to perfection and the chips were even better. All the toppings were fresh and tasty. I would've preferred highly recommend! read more
Ewe! Thought I was getting dinner but I received burnt rice! Now this food cost way too much to be disgusting and a disappointment. The rice was burnt and the food just lacked. It's definitely not your traditional fried rice. And please believe the service matched the sub par food. Skip this one! read more
1 year ago
One of the dining options inside the Hyatt Regency Downtown pretty straightforward menu. Chicken chipotle quesadilla 5/5: everything was fresh and made to order. Nice flavor Fries: typical but pretty good Reisling; I prefer late harvest option buts the Chateau ste Michelle is a suitable option when available. Prices: very reasonable for hotel food Service: they were great with accommodating three different conferences at the same time read more
I have eaten twice here in two days and both times the food was much better than I expected from a hotel restaurant. The Thai Salad was incredibly tasty and carefully assembled--and the salmon I added was cooked just right. Then I had a Poke Tuna bowl and it was even better. Fresh ingredients all around. The beer menu is quite diverse and they have many local options. The only star missing is for the prices. . .just a little much. Beverages about right but the menu items were at least 25% too high. read more
Located inside the Hyatt Regency on the first floor. I was seated and order taken quickly. I was there to redeem points for a meal and it was an ordeal. I was initially told I couldn't redeem points for the meal, which isn't true according to Hyatt customer service and the front desk at this hotel. The waitress spoke to her manager and I had to explain again what I was trying to do, after speaking to the manager the points were redeemed to cover the meal. I must have picked the wrong thing on the menu, but I didn't want to order a big lunch. The quesadilla missed the mark for me. Seasoning was there, they didn't stand out flavor wise, but the presentation was nice. Wouldn't order again. The waitress and manager were nice and was really trying to understand what I was trying to do. Unfortunately they don't have many guests coming in to redeem points often, so that was a barrier. Just glad it was figured out in the end. Redeem points on rooms y'all!!! much easier I'm sure read more
1 year ago
2 months ago
I ate here multiple times as I was staying at the Hyatt regency for a work event. The first night I ordered a chicken Ceasar salad and the chicken was soo dry and plain I wish I would have ordered it with something else. The salad and dressing itself was really great- but would choose a different protein. One of the nights I ordered their burger and fries which actually tasted really good that I had it twice during my stay. One of the nights I wanted to order some calamari to go to bring up to my room and I waited over 35 minutes just for the calamari. At that point I wish they would have just been able to bring it up to my room or offered me something for the long wait. The one thing I did enjoy is that when ordering a drink they do allow you to take it up to your hotel room - but they do not offer room service or delivery to the room which I feel would free up space and not cause people to be irritated as they are waiting just for a to go order. read more
1 year ago
Solid breakfast in the hyatt regency. Plenty to choose from whether it's the breakfast buffet or Al la carte like we did. Prices are reasonable and portion sizes are on the larger side. The steak and eggs was a hit and so were the fresh juices. Service is friendly enough considering how bustling this hotel is. Great stop for a quick breakfast or brunch with colleagues. The open air atrium the restaurant houses is full of life at all hours of the day. read more
10 months ago
I had a terrific lunch here today. The rice bowl was prepared nicely and the turnaround on the order was rather swift. I dined with colleagues and our waiter was nice and quite accommodating. One small piece of my chicken looked as if it was incompletely cooked but the remainder and the bowl with the assortment of vegetables was done very well with an abundance of flavor. I've dined here several times in the past when visiting and staying at the Hyatt Regency Chicago and I've always had pretty good meals. The bar here is also pretty good with an assortment of alcoholic drinks and spirits. It's like the best spot in the hotel complex for dinner or lunch, and seating is often open unless they are very busy. read more
3 years ago
I was in Chicago for a conference and since this restaurant was in house, I went there alot. My friend got the Mediterranean bowl and she was really happy about it. I think she appreciated the naan the most. She also had a side order of fries. I ordered the Chicken and Waffles and the Turkey Melt. The turkey melt was tasty. It came with a side of fries and the fries here were super good to me. The waffle was exactly how I like it; crispy on the outside and soft on the inside. The chicken was chicken strips so heads up if you aren't feeling that. I can do without the syrup though. It wasn't good in my opinion. I think the portion sizes were good too, although I wasn't able to eat all of any dishes I ordered. The portions weren't overly large. Drinks: They have Pepsi products here. I was able to get grapefruit juice which isn't offered most places I eat at home. It was really good so check that out. They had a variety of drinks. You can also order from the bar to your table. The service was really great every time I went. They were attentive and friendly. I only tip 20 percent when it was really good, I normally tip 15. I tipped 20 percent 2/3 times I ate here. It was super busy for lunch time probably because of the conference. Breakfast was a little bit less busy. But keep in mind that this is inside of the hotel so people who are staying here would probably be the ones eating here. If it's busy, it's probably cause some event is happening. This place was convenient which is why I chose to eat here. The service was great but I know I can get more flavorful food elsewhere. It wasn't bad but I would try other places next time. read more
Convenient hotel restaurant in the lobby of the hotel. Was a bit spirited and noisy, but offered good lunch options and service was excellent. I had stir fry with salmon. Pretty expensive for lunch. It was ok but overly seasoned. read more
Customer service was great, I was checked on frequently by my server and another server. The space is large for a lot of seating and crowds being that this is located inside the Hyatt Regency. I ordered the old fashion and it was just okay, the calamari was really good with the sauce and the craft chopped salad was good (I asked to add carrots). The best was the toffee cheesecake- delicious! Since it is within the hotel, it is pricey but if you are staying within the hotel, you do get a dining credit of $25 when charged to the room. read more
2 years ago
The American Craft Kitchen and Bar comprises most of the Hyatt Residency's lower floor plan. The 3? Story open concept atrium consists mostly as the back area for breakfast. Dinner area is typically the bar area of some of the breakfast seating. At night they use different colors to light the area. The hotel offers a breakfast buffet, a $35 ish value per person. A club pass will include breakfast. We went Memorial weekend and it was very busy, including a long line. The service took a bit to get to us and then ask what we wanted. If you know you're doing the buffet I would recommend saying it as you sit down. Or say you want coffee or tea. Orange juice is free. The buffet includes tea / coffee, pancakes or waffles, turkey sausage, sausage, salmon lox / cream cheese, bagels, egg station, cereal, oatmeal, bakery items; fruit, and yogurt. All of the food was good for a buffet. read more
1 year ago
3 months ago
Amazing breakfast buffet selection. So many delicious things to choose from, including an omelette station. Some of the best salmon I've had, and their bakery items (bagels, croissants, muffins) were so fresh. The servers are very attentive and make sure you've got all your condiments, and water and coffee refilled. Andre was our server a couple days and he's just the nicest! Even though it's auto gratuity (just 15%), they still went above and beyond. All their fruits, hot food trays, and beverages were organised nicely. Every day they have fresh juices, like carrot & ginger, or kale, apple & celery. It also has nice lighting and they have a lot of seating so we were able to get in and eat right away. It's a very good price for what you get. read more
2 years ago
Stopped by during our stay at Hyatt regency. Salmon Caesar was delicious. Service was fast and I enjoyed the ample sunlight. read more
An easy, breezy Wednesday morning made this the best breakfast experience we had in our 5 days in Chicago! American Kitchen is part of our hotel (Hyatt Regency, albeit in a separate tower) so it made for a quick stroll over on the Sky bridge. We came a little before 9am and they were already in service with plenty of open tables under a bright and comfortably modern Atrium. Before the waiter could pour us coffee and orange juice, we let him know that we'd be ordering off the menu, not eating their $25 buffet. What we did get was plentiful and delicious: - 2 coffees and a pulpy OJ (each drink nearly a ghastly $5) - Bowl of fruits which were TOTALLY worth $5.25. Each fruit was amazingly fresh and juicy, especially the green grapes! The entire bowl was a surprising seasonal treat as Spring transitions into Summer... ... As were the vegetables in our Beyond Meat Skillet. The chopped asparagus, zucchini, and squash were weirdly wonderful! So crisp and well-seasoned that I didn't need to add any salt or sauce to enjoy them. The skillets come with a generous portion of hash browns and a side of toast. - By the end, none of us had any room left to finish the 3rd piece of big sister's kids chocolate chip pancake plate (~ $8). The service was as great as the food and the atmosphere. They let us linger and enjoy our coffees for a few minutes after clearing our plates, and they were just so friendly and efficient all around. read more
3 years ago
Food was mediocre. Had a solo lunch during a conference. Service was pretty slow. I ordered a lobster roll and side salad. I live in the South and lobster rolls come either hot with butter or cold in a mayonnaise type dressing. I made the mistake of not asking and the lobster roll I ordered was the latter. I am not a fan of a lot of sauce and "wetness". This lobster roll was dripping in sauce and was EXTREMELY wet. The bread was soggy and this was just a mess. The salad was literally salad greens, tomato and carrots. Not a lot to it. It was convenient because I was in a conference and needed something to eat but I would not seek this restaurant out for a meal. read more
While staying at the Hyatt Regency we decided to try American Craft Kitchen & Bar's breakfast buffet. They have a omelette station and a wide variety of breakfast fare. The service was 5 stars (our waiter was genuinely friendly and welcoming) and the food was higher quality than most hotel breakfast spots I've been to. Prices were $24.99 for adults on the Sunday morning - a little steep but not out of line with everything else downtown. Overall it was a good meal. Don't expect the food to knock your socks off, but the service is great and it is obviously convenient for those staying at the hotel. read more
What a pleasant surprise. Located inside the Hyatt Regency Chicago, this gem has a limited menu that is focused on elevating traditional standards. Unusual for a hotel eatery. My friendly server, Judy made three recommendations. I landed on spaghetti and meatball. Weird, right? But boy! Fresh, tasty al dente pasta perfectly cooked topped with a 100% meat ball- no fillers. One piece of yummy garlic bread topped this full-flavored, delicious dish. Truly cooked to order. So, be patient. The serving was enough for a dinner with about 1/2 left over for a cold Italian breakfast. Restaurant ambiance was dark but comfortable. Full bar, too. It was especially awesome to be able to watch two tvs - each one playing a separate Sweet 16 March madness basketball game. What's not to love?!! Would I return? You bet...there's a brisket Rueben sammie, salmon bowl and tacos left to try. Definitely recommend. Not inexpensive-- but then since COVID, the price of everything has increased. read more
I enjoyed the open feel of the restaurant in the lobby of the Hyatt Regency. The service was a bit slow in getting to us and taking our order (you seat yourself and she acknowledged us as we sat down but took awhile to come get our order). After the waitress finally got around to us, she became pleasant to deal with and did a solid job. I had the fish and chips. The food was good albeit needed more seasoning on both. The crust of the fish was seasoned but the flaky inside was not. The fries had no salt, although truth be told I need less salt in my life anyway. The bourbon orange drink was quite good. All in all, an above average experience boosted by the atmosphere. read more
1 year ago
I look forward to breakfasts at this joint within the Hyatt Regency Chicago. Extensive spread in the breakfast hot buffet including made to order omelet station. And - my measure of an upscale spread - fresh and delicious smoked salmon. I often try to eat minimally in the morning- but this place is cause for a cheat day on my routine. read more
Series Dinning While Black: we are in Chicago for a conference. Usually the bar hotel food is terrible. The bar at the Hyatt downstairs came through. Over the last few days we've had the salmon, grass fed burger, and chicken wings all amazing. We had the morning breakfast buffet which wasn't my favorite but i usually don't like the buffet anywhere. Overall easy, hot, and made fast yummy food for your conferencing weekend! read more
2 years ago
I ate here for lunch during a Summer convention with a few peers. The restaurant is nestled inside the Hyatt Regency Chicago. It looks very clean, contemporary, and modern on the inside. Service was a little delayed due to the mass amount of people attending the convention. One of our party members tried to find out what the soup of the day was and never really got a clear answer. Most of us got a pricey cheeseburger on a brioche bun. Despite the upscale ingredients and custom sauce, this cheeseburger was not fantastic or memorable. I wasn't impressed enough to return here. read more
3 years ago
We had club access at the regency and the breakfast buffet was comped at this restaurant. Service was efficient and the breakfast selection was great and delicious all three days. read more
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151 E Wacker Dr
Chicago, IL 60601
The Loop
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(312) 565-1234
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Ask the Community - American Craft Kitchen & Bar
How much is the breakfast for toddlers i.e. 1 or 2 year old?
When you get the buffet kids 5 and under eat free. Also they have a kids menu with very cheap items $5-$8 granted cheap for downtown prices. Hope this helps out...
Do I have to be a guest to dine here? I am in town for a convention next week
Anyone can dine here. You don't have to be staying at the Hyatt. I have never actually stayed in the Hyatt but have eaten here frequently.
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