We hired All Pest Pros so that they could seal up our house because we were getting rats in our basement. They said if we paid them just under $2000 that they would fix the problem. They did not. It wasn't from a lack of trying, but in the end, the problem was not solved. Very frustrating! read more

Excellent customer service! We have had them for years and they are always friendly and hard working. Honest too! Definitely a go to for pesky pest problems read more

I had an excellent experience with this company. Technician Jose S. is professional & outstanding every way. He gave a thorough evaluation and communicated details perfectly, in a courteous, caring manner. Whenever again I'd need these services, I would call in a heartbeat and specifically request him. read more

All Pest reached out right away after being contacted due to some unwelcome crawly houseguests. They made a prompt appointment and Walter called on the day of to confirm. He was great! Really nice, timely, fast, and contacted me a few days later to see how things were going. Fortunately, no more sightings!!! Thank you All Pest and Walter:) read more

They listened us where the critter was in the attic. The service team was clean and well trained. I would totally recommend this company.

This email confirms my immediate confirmation of termination of your service due to your failure to come for the past three months on the day & time that was assigned. No one has been here in three months, and There are spiderwebs & ants everywhere. I receive automated endless annoying calls & texts that someone is coming, and then the appointed morning (after I've stayed home from work or arranged for a housekeeper to come that time), I receive a morning message that no technician will be coming. But that I should call to reschedule yet again, then I'm told it's my fault for not calling to reschedule yet again. Accordingly, I have no choice but to terminate service with you. I called and spoke this morning with Yolanda and advised her. I have a new company coming Wednesday so if you want your rat boxes, please have someone come and get them otherwise they will just put them out on the street curb for you to get. Thank you. read more

My service technician (Angel ) is outstanding on time, very professional and knowledgeable. Thank you read more

I called All Pest Pros company for a aunt problem. They did not address the problem and the aunts came back right away. I called them to see if they could take care of the problem and they said that I would have to pay again. I would not recommend this company because they do not stand up for their work. Several years ago I had the same problem and had a company come out and they eradicated the problem right away. The other company is only 20.00 dollars more but worth the extra dollars. I would stay clear of this company! one star read more

I have updated this review to three stars from one purely based on their customer service. While we still have the pest problem, they did give us a refund for the service. To me, that is what a good business should do. read more

All Pest Pros - Pest Control Near Me - Cerritos, California

I have to say there customer service rep with the accent was genuine thoughtful and had great follow through skills. The technician William was professional and very discipline on making sure he covered all my areas needed and more. Very insightful as well and answered all my questions. I will continue to use them! read more

I was satisfied with the service I received today. The inspection went well & the rodent entry points were identified. Very professional service, reasonably priced & knowledgeable. I recommend them for rodents problems over Terminix any day. read more

So, I had left a very bad review prior to this one stating how disappointed I was in All Pest Pros. Recently, Patti reached out to me and went above and beyond to make things right. She really understood my disappointment and worked with me to make sure I was satisfied. Thank you Patti, for going above, beyond and around the corner for me to right things. You are so appreciated. read more

An All Pest Pros truck ran a red light and hit my rental car. Turns out that they don't have auto insurance. They are not responding to my messages. read more

We are very pleased with the service we get from Angel. He is courteous and takes his time checking the property for insects, etc.

I pay 500 dollars and they don't spray unless they see active termite activity. The yearly inspection they skippped a lot. So the week after I'm doiNg my own inspection throughout my whole house and of course find 4 places where they are eating with the droplets building a hill. Call them out and they only spray half saying it's old termite droppings. I know when there's a mound building up in a perfect hill that they are still there. It's not like anyone's moving the wood making it fall on purpose. They need to SPRAY Period. I pay 500 bucks for a reason. SPRAY MORE. read more

My experience was not as excellent I like that they send surveys to rate their techs on the work. Price was affordable. Thank you

I continue to be 100% satisfied with my All Pest Pros experience & outcome. No termites or bugs without tenting!!! The technician Victor was professional,competent,& very thorough. He was patient & answered all of my questions. I highly recommend using All Pest Pros. read more

I recently connected with All Pest Pros through Yelp for a long overdue pest control visit. Through the process, I had the chance to talk to Angel, Pati, Victor, and their office schedulers. I found everyone there to be pleasant and professional. When I had questions after the first visit, they were super nice and responsive in working with me to really help me out. Big thanks to all these fine folks. I am so glad I went with them. read more

Had my warehouse treated for pests with this company. From begining to end they were professional and got rid of the problem. I have them on a monthly and for some reeason I haven't had any issues with renewing my services contrary to some of tfhe other reviews I've read. My expectations are simple. Do your job and I'll do mine. That's exactly what All Pest Pros did. Did any Rodents return? Yea sure did! Was it the same one they got rid of? No, probably a cousin or a family member. Point being pests are not going to dissapear because you hire pest control. They don't eliminate population. When the rodents appear so does All Pest Pros. I've had other companies before render services. They got rid of my pests and my funds. Fair is fair, great job All Pest Pros! read more

I am so angry about the situation- if the next appointment isn't a marked improvement, I'm going to try to convince our complex to switch companies. In the last eight weeks, I have made three appointments regarding the *swarming* termites. And- they are coming from within the wall based on the patterns. I have pictures of the solider termites and videos of the swarming termites. The first person said they were no termites. The second person checked the attic. And the third person says I wasn't home for the appointment. I took time off work early to make this appointment and spent the time puttering in the front yard or directly in the front room. I even walked up and down the street. I never saw their truck or had someone at my door. read more

We have two attics at our house, one over the dining room and one over the bedroom areas. We needed the old insulation taken out and new insulation put in. Andrew Martinez from All Pest Pros responded out and gave us a good quote to have the old insulation removed and put in fresh R-30 grade insulation. On Tuesday, March 18 Damien, Sergio, and crew responded to remove the old blown in insulation from both Attics. They put down plastic sheeting on the carpet throughout the house and were very careful to try to keep everything clean. It took all day but they were able to get the job done and remove all other things they found in the attic. They were then able to replace all the insulation. Everything went smoothly it was a big job as there was a lot of square footage, bats as well as blown in insulation in both attics. The company and I made an arrangement for a payment plan which enabled me to pay this off quickly but not all at once. That was helpful because I had several projects going at the same time in this house. Throughout the process Andrew was very helpful and addressed all my questions and concerns. The follow-up was also gratifying. Very satisfied. read more

Steven Richardson is our technician. He's doing a great job. Very detailed and explained well. Helpful and gives enough time spraying all areas. I highly recommend him. read more

UNBELIEVABLE!! I could say I am at a loss for words, but in fact, I'm full of words - All BAD about this company. This is another "If I could rate ZERO Stars, I would" review. After having ALL PEST PROS (formerly Jeff Hiatt Termite) as my termite prevention for the 15 years I've owned my home and as general pest control for at least 2, imagine my surprise when THEY dropped ME as a customer - THEY DROPPED ME! My bills were always paid on time and the contracts were otherwise adhered to. Originally, the every-other-month pest control service had been on a Saturday morning schedule, which was convenient for me since I work weekdays. That changed about a year ago when they told me they could no longer send a technician to Long Beach on Saturdays any more; I had to change the day of week. I wasn't asked to change - I was TOLD. I chose Fridays and, for a while things were OK. Then they started showing up later in the day instead of the mornings that had been planned, and even missed a couple of appointments altogether. I was willing to allow a reschedule, figuring those were flukes. This past week, I got the automated reminder call on Wednesday confirming my Friday appointment. I left the house on Friday morning, leaving the gate to my back yard (with pool) unlocked for their access. When I arrived home around 3 pm, the gate was still ajar and there was no evidence that the technician had been there. I called the offices and was told that the "computer" had malfunctioned and that my (confirmed) appointment was actually scheduled for a NON-EXISTENT FICTIONAL TECHNICIAN. No one was ever going to show up based on their findings! Apparently no one in their office saw this mix up on the schedule to be able to take an active approach and contact me before I had to call them about a no-show. Is anyone running this company or is the "Computer" the only one in charge?! Not only did I not get ANY FORM OF APOLOGY for their screw-up, I was told that they could not "make good" and send a technician later that day or anytime on Saturday (which were convenient for me). After some heated discussion with Sean (manager), he stated that the company was no longer going to be able to provide service for me, and he was cancelling my existing valid contract. I cannot believe that in today's business climate, ANY business would so casually let a long-term 15-year paying customer go. AND with NO APOLOGY - EVER!!!!... STILL!!!! Hey, All Pest Pros: NEWS FLASH - It wasn't MY error that caused the problem! The least you could have done was 1. apologize, and 2. do WHATEVER it took to keep the customer - forget, keep him happy - just keep him! I am now happily shopping for another Termite/Pest Control Company who values customers and provides good customer service. Good riddance to ALL PEST PROS! read more

All pest pros did a complete overhaul of the attic which included rodent proofing and a replacement of old insulation. At every point of process i found them to be completely thorough and professional. Alan Flowers patiently explained every aspect imaginable which helped us to make to the best informed decision regarding the insulation install. He also expedited the service at our convenience and remained in contact throughout the process. Likewise, the technicians, Ron and Omar, were just as professional. With careful consideration of the house and furniture, they managed to do hard, backbreaking work that completely rescued the attic from its previous operation as bacteria festering rat hotel. I should also add that not only did they remove the old rodent feces covered insulation, but they also sanitized the entire attic, a service i was grateful and relieved that they offered. read more

I have used All Pest Pros for over 10 years for termite control and was very pleased with this service. But recently I called them to secure 4 subfloor air vent and replace the entrance door to the subfloor area. The quote from Alan Flowers for this work was $600. The work was also quoted to take 2 hours, or $300 an hour. This one time subfloor visit quote is 150% of my annual termite contract. When I asked Alan about the outrageously high quote, he said the company had a formula and he didn't control the costing. I will never call them again for services. Serge read more

I used All Pest Pros for my termites. They got rid of those dam Pesky critters eating away at my home. I liked that they also replaced my wood damage. And installed new Insulation amazing how much cooler my house is now. The service technicians were super friendly and left my home clean.i recommend thier service and their price was worth Evey penny. read more

I am writing this review for my sister. Last summer we had so many ants and I am so happy my sister decided to do something to help me. She flagged down one of your trucks and met Marvin. He took her number and name and Richard called her right away. She explained our situation and we had an appointment for the next day and it was with Marvin. He greeted my sister with a big smile which you could see even with his mask on. He was very professional and looked like he enjoyed his job. As my sister walked with him around the house he explained what he was going to do. He located an area where the ants were coming from. He took care of those pestie critters. We can't wait to see him again in two months. Thank you Marvin!! read more

There secretary Brittany is amazing. She handles anything you need!!! She is also very kind on the phone... really recommended all pest pros

As a person that works in the customer service field I really appreciate good service. Their service technician Victor was on time and very professional. He showed up wearing a face mask (which I really appreciated) and took the time to hear out my concerns and walk me through everything he observed and gave me his recommendations. I will be referring all my friends and family to use all pest pros for all there extermination needs. I highly recommend them. read more

This business has absolute ZERO service initiatives. They do not cater towards people who work 8-5 jobs. I just renewed my warranty only to come to find out that they do not provide service on the weekends. More importantly, their block of time for appointment is 2 hour increments from 8-10 as the earliest and 2-4 at the latest. They have one technician servicing all of San Diego county and South Orange County. Take your business somewhere else! read more

My mother had a contract for termite prevention for her home in Huntington Beach. She recently passed away and we are in the process of getting her home ready to sell. Imagine our surprise when this company, who has been inspecting and treating her home for several years, discovered lots of termite damage. Not only that, but their quoted price for treatment and repair was incredibly high. The house across the street (about twice the size) recently was tented by another company for about half the price with another termite company. When I asked All Pest Pros what their warranty covered, I was told that it covered "active" termites. If we wanted to remove all the drywall, then we would be covered by the warranty. Really?!? I find it hard to believe that there are so many good reviews for this company. We would never recommend them and would, in fact, warn folks to steer clear. read more

All Pest came in and did the job for which I hired them: Tent our house for termites. The reason I am awarding four stars instead of five is that after the job was done, I received an invoice for $3380. That was the contracted total price, of which I paid 10% ($338) two months ago when I signed for them to fumigate our house. Lucky for me I remembered that I had already paid $338. Otherwise I might have simply paid the $3380 they asked for now instead of the $3042 balance due. read more

Paul at All Pest Pros was friendly, did excellent job. Satisfied customer

Was really pleased with the service that I originally received from this company. However, I just tried to renew my one-year policy (1 business date late) and they absolutely refused to work with me. I had told their technician when he came to my house 3 weeks prior to please send the renewal department a note that I wanted to sign up again, but obviously, that fell through the crack. The renewal folks just told me that they can't take responsibility for such a thing. So, for that, I would not recommend using these guys. read more

Like the previous reviews, do not trust this company. We spent so much money having them clean and patch up our attic, only to have the pest problem come back just three months later. They also damaged our ceiling, did a crappy job repairing it, and when we tried contacting them repeatedly to re-repair, they turned it around and said that we were unreachable. Shady company. Don't trust your home with them. read more

I had a yearly contract for termites with this company They came once a year and inspected and did spot treatment. They called me to renew my contract and I was in the car, and I said yes, send me the bill and I will mail it. They never sent the bill, I forgot, and when I called to have them come they say they terminated my coverage and would not let me renew it even though I had told them verbally. They were happy to take all my money all the years, but now when I need a spot treatment they don't want to renew. read more

Today our home was inspected by Albert Garcia. He is very polite, honest, and gave a detailed inspection report on our home. Fortunately we didn't have any rat droppings/problems, even though a few holes needed to be patched, which they do as well. I recommend them for their honesty, and their no obligation estimates and inspection. No sales pressure or false pitch, a rarity in any business these days. read more

All the people were very nice and easy to talk to. Even the workers that came out. And I received a follow up call to see if I need further assistance or to reset my traps. As far as I know, all work was completed successfully. The only reason I didn't give 5 stars is because they were way more expensive then I counted on. $1,200 to plug some holes and set a few traps is way too much. I probably should have hired a day worker for a fraction of the cost but I was desperate to get these rats out of my attic. read more

We are having the police investigate the workers that we turned over our keys to when tenting. Enough said for now. Beware and. Have your locks changed. read more

I called All Pest Pros after seeing the advertisement in my Westway magazine from the automobile club. I felt that they would only advertise a company worth trying. I was having problems with waterbugs (giant cockroaches)not only outside but also inside my house and silverfish. The tech was on time and called to let me know just before his arrival that he was on the way. I am proud to say just from the first treatment I have not seen any of the gruesome creatures. There was no smell or streams of liquid visible. The tech sprayed everywhere in my yard , around the house and inside. I will be using this company again. read more