Sergio is on top of fixing the ant situation we had in our house. Personable, professional and friendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure. read more

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed report of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues. read more

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block looks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time. read more

Exclusion service was not completed on first visit, nor traps set out. four weeks later, exclusion was finished with a few traps. No one came after that. I spoke to George, the Long Beach branch manager, and he said it would all get resolved, but it didn't. I only lost the deposit, but canceled the contract. I'm going with another vendor. read more

HomeShield Pest Control - Gap in crawlspace vent. There were many of these. - Pest Control Near Me - Long Beach, California

We've been using Home Shield for nearly a year now and even transferred our service when we moved to our new home. Bryan has been absolutely fantastic throughout the entire process. During the move, he quickly identified an ant infestation with multiple colonies throughout our backyard and was very thorough and aggressive in treating them. Thanks to him, we haven't had any ongoing ant issues. We also haven't had problems with spiders, and during mosquito season the relief was truly noticeable. I paused mosquito services about two months ago, but with the recent weather and water buildup, we'll definitely be resuming that service soon. Bryan is knowledgeable, proactive, and genuinely cares about solving the problem, not just doing a quick treatment. Highly recommend Bryan and Home Shield. read more

Spraying in just the right places, especially with a large yard and a lot of foliage, is complicated and requires skill and effort. Ryan made a real concerted effort to understand our needs and use his time to spray in just the right places. So far we've been really pleased with his work. Thank you Ryan! read more

HomeShield Pest Control - Foliage. - Pest Control Near Me - Long Beach, California

I had an excellent experience with HomeShield Pest Control. Alan, the technician, was prompt, courteous, and extremely professional. He removed a deceased bird from my backyard with great care and respect, which I deeply appreciated. His conduct and the company's service quality have earned my complete trust. I confidently recommend HomeShield and won't rely on any other pest control provider for my home. read more

After posting my review, a HomeShield manager reached out directly. He took the time to listen to everything that had happened over the past two years and across two different properties--something the rest of the company consistently failed to do. He personally organized for someone to come back out and re-check the previous work, and he also issued a small refund for the inconvenience. While my overall experience with HomeShield has been extremely frustrating and disorganized, I do appreciate this manager stepping in, following up, and showing the professionalism that was missing from the rest of the process. It doesn't erase the issues, but it does show that at least one person there is willing to make things right. read more

Very happy with HomeShield Pest Control. Specifically, want to commend Abraham. Abraham is punctual and has great communication. His work is good and he takes good care of personal belongings and care to the details of his work. Easy to reach out to him for an add on service if needed. read more

Richard provided great service when he came to my property to take care of my backyard due to pest being an issue. He arrived on time and explained what was going to be done. So far things have been way better in my backyard. Excellent service and very professional. read more

Amazing service. Very thorough. will perform retreatment on request. Flexible days and times they come out. Overall, very satisfied that I switched to them. Bronson is the man. read more

Making an appointment was easy enough. Came for an inspection, more then some other companies I had talked to. Let me know what they could do, services provided. He was great in detailing what they were able to do , and schedule me a time for them to come out and treat my kitchen. I would definitely recommend them. read more

This company increased my rate without notice and had difficulty processing my cancellation and refunds, leading to confusion and inconsistent service read more

HomeShield Pest Control - Lots of spam from Zachariah - Pest Control Near Me - Long Beach, California

Update: service was much better after a supervisor became aware of the issues. It was much appreciated.

Always a treat to see Bryan. Makes sure to take his time to listen to my concerns, treat each area and check in to make sure all is ok. Neighbors have a huge hoarding problem and Bryan's care makes sure that our property is pest free. Thank you! read more

I got a handful of quotes from multiple pest control companies, even one my mom is a customer with, and HomeShield's prices were fair, and no games (other's only reduced their price when I advised I was going elsewhere). They were responsive, and Bryan has serviced my house multiple times. The first service especially was very thorough. For regular maintenance, I receive multiple (but not too many) notices about my upcoming appointment (other companies would call that they had arrived when I wasn't even scheduled for service). Bryan followed the instructions I provided, is always so friendly, and provided a summary of maintenance. read more

Bryan is a great technician who always arrives on time and delivers excellent service!

Always a great experience with HomeShield! Abraham is great. He is always communicative, and takes care of our home and watches out for our dog to make sure he doesn't go outside while the property is being sprayed! Have had this service for many years now and I would definitely recommend! read more

Hopper was amazing he explained everything answered all of my million questions and I got the little pest the same night! He even came back super quick the next day when I thought I heard a trap to off. Thank you so much ! read more

My wife and I loved Bronson! He was so friendly, and he patiently walked us through everything around pest prevention. It was an initial pest control service, so we're looking forward to seeing him again in a few months. I can't recommend HomeShield enough :D read more

Don't use this service, none of their chemicals work. They didn't show up for 2 services, 2 months passed and they finally show up less than a week ago and then today, they send me a collection letter for $350, im on auto pay its not my fault they failed to charge me after not showing up twice.. ***UPDATE*** Shortly after writing this review branch manager Edwin called to apologize for their mistake and offered to send a service manager to address all my concerns, he also cleared the collection. Thanks Edwin read more

This company really deserves a five star rating for the results of their product and excellent customer service. I've had a contract with them since 2021 for a recurring annual war in my home with tiny ants. All of my neighbors are in the same boat once or twice a year and I've made my recommendation to all of them with several of them following up with HomeShield and sharing the same opinions appearing in this review. The product that they use for abatement is like a magic wand! The results of the product they use is immediate and long lasting. Best of all, it's non-toxic to humans and pets. The technician that comes to my home every two months is a remarkable young man named Sergio. He is a great representative of his company with his pleasant professionalism and I am glad to have found this pest control to stop the incursions into my home! Thank you Sergio and HomeShield !! read more

Abraham is always great and personable (and was very flexible in terms of scheduling when I needed to change my appointment a few times).

The technician that came to my home was helpful and professional He explained everything and listened to me also. Abraham is a very diplomatic person, he informed me of some things I was doing that were facilitating the mice, like leaving food around and having way too much clutter,without making me feel like a slob or an idiot. Truthfully I am a bit embarrassed about how bad things had become But Abraham was so non judgmental he made me feel better. Thanks Abraham read more

From the scheduling process to service, entire process was very smooth and helpful. We had an ant issue and Matthew M came out to service the house the very next day. He took the time to explain the treatments and went to work. He was kind and professional. He also let us know that if we do continue to see issues, he will come out to remedy the problem. Highly recommend! read more

I had both of of my properties serviced by Home Shield the last few years and this week as well. They were able to treat both of my homes and found areas that rodents could get through. I did call a few companies on yelp to check on quotes and this place is the best still and has the best prices and they are really good at what they do, I had lots of wood damage on my rental property 5 years ago it was repaired from Home Shield and it is still perfect. I won't go anywhere else. read more

Have been using HomeShields recurrent service for about a year now and can say that there are definitely fewer bugs coming into our home than before. They also did a roach treatment and like they promised, no roaches have been back. Abraham has been doing our services and if I had 10 thumbs, I'd point them all up for his work. Thanks Abraham+HomeShield! read more

Mike and Abraham are really excellent technicians. Always thorough, friendly, and communicative. Mike once spent half an hour on the phone with me explaining pest behavior and his treatment plan. Abraham has done similarly in-person. Scheduling coordinators are always nice, too. Customer service and responsiveness is 5 stars. But the fact remains: we are not pest-free after two big treatments (furniture moved away from the walls, kitchen cabinets emptied, etc.) and many many months of follow-ups. We also had an issue where it was unclear what one of the other technicians did after one of the big treatments, and there was an instance where the tech missed the appointment. I'll update my review in a few weeks with the results of this most recent treatment from Abraham. Hoping to be able to report the problem solved. read more

Great services, super friendly. Was willing to work with a budget. Would highly recommend to anyone in my area.

Bryan the technician who serviced one of my family members was great. He took his time and assured our concerns will be taken care of. He was good at communicating with time arrival and what was done. read more

Homeshield is very professional and fixed the problem graciously and in a expedient manner. They pride themselves on their customer service.

So far so good. I had my home inspected for termites in early August and was impressed with how their inspector Roberto really spent some time and thoroughly inspected our property. I had a number of questions about their quote and he was always available to answer them. Today their technician Isaac came out to provide the treatment and I could not have asked for a more knowledgeable, personable, hard working young man. As it stands right now I'm well pleased with HomeShield and would recommend them to anyone. read more

Is it weird that I look forward to Abraham's visits? He is fantastic! He always shows up right on time with a smile and great attitude, and communicates everything clearly and professionally. It's rare to find someone so courteous and efficient--he makes the whole experience easy and stress-free. Highly recommend asking for Abraham if you can! read more

Bryan Rodriguez was very courteous, on time and detailed on checking the house for any wasps nests( that was our major problem) and any pests . He came to do maintenance and made sure to clean and removed any wasps nests around the house and also asked me if we have any concerns. I mentioned that we had some ant problems few months ago and he said he will make sure to take care of it. Thank you very much for your great service and to the Customer Service team thank you and you're doing a great also read more

We have been getting "help" with a rodent issue for the last 8 months for rodent extermination/removal services. And It seems to be far from being resolved. I had an early morning appointment for a follow up on trap placement and sealing areas under the house. My family and I were up and getting ready since everyone but me would be going to a picnic. I was in and out of the front of the house, loading our car. We also have a dog, so when strangers come and knock on the door, he will bark. I waited for the appoinment time to be over, 2 hour period, and the tech never came. I called the office and the person on the phone said they would try to get in contact with him and have him call me when he is on his way with an eta. I wait another 2 hours and nothing. I called one last time before calling the homeowner and they said the person was there. I went outside and saw no one. I talked to the homeowner and apparently the technician was there. He took a picture of the door and said no one was home. Usually I get a message or call stating they were on the way, but not this time. I have a dog and whenever anyone knocks on the door, he will bark like crazy. So, I will hear him regardless where I am in the house. I feel like the tech was being dishonest and never intended to do the job that day. Another issue, the manager keeps scheduling the appointments on his own without even calling to see if its a good time. Like I have to change my schedule because I need this situation resolved, of coarse I am going to take that appointment since you already scheduled it. Im not going to mention the managers name because I want to give them a chance to stop doing this. You are not being considerate to your customers. This situation make me think of the manager as unilaterally scheduling appointments without consulting customers, expecting them to rearrange their personal schedule to accommodate decisions they weren't involved in, that affect their living situation and schedule. read more

Abraham is great! He is a pleasure to work with and always does a good job keeping the spiders at bay!

We terminated the service last month due to very unpleasant and unprofessional service we received after being 2 years of customer. Today, at 8:30 am, received a message from a technician saying, he will be late for 10 mins. 1. We didn't receive any prior notification from the company about today's visit. 2. Technician didn't know I already terminated the service and he was even asking if I cancel for only today or the contract. What a poorly managed system. read more

Abraham is the BEST! He's the reason we stick with HomeShield. He's thorough and courteous and it's always great to have him service our home - we get a nice protection from the inevitable summer spiders in our neighborhood AND a pleasant experience overall. Thank you to Abraham for the great work. It's so very appreciated by us all. read more

Abraham is the best! He is super friendly and offers a great service at my apartment. I'm grateful!

Abraham serviced my house today for my regular maintenance and he was terrific. Super professional and thorough with his service. Top notch technician! Thank you! read more