Bryan Rodriguez was very courteous, on time and detailed on checking the house for any wasps nests( that was our major problem) and any pests . He came to do maintenance and made sure to clean and removed any wasps nests around the house and also asked me if we have any concerns. I mentioned that we had some ant problems few months ago and he said he will make sure to take care of it. Thank you very much for your great service and to the Customer Service team thank you and you're doing a great also read more

We have been getting "help" with a rodent issue for the last 8 months for rodent extermination/removal services. And It seems to be far from being resolved. I had an early morning appointment for a follow up on trap placement and sealing areas under the house. My family and I were up and getting ready since everyone but me would be going to a picnic. I was in and out of the front of the house, loading our car. We also have a dog, so when strangers come and knock on the door, he will bark. I waited for the appoinment time to be over, 2 hour period, and the tech never came. I called the office and the person on the phone said they would try to get in contact with him and have him call me when he is on his way with an eta. I wait another 2 hours and nothing. I called one last time before calling the homeowner and they said the person was there. I went outside and saw no one. I talked to the homeowner and apparently the technician was there. He took a picture of the door and said no one was home. Usually I get a message or call stating they were on the way, but not this time. I have a dog and whenever anyone knocks on the door, he will bark like crazy. So, I will hear him regardless where I am in the house. I feel like the tech was being dishonest and never intended to do the job that day. Another issue, the manager keeps scheduling the appointments on his own without even calling to see if its a good time. Like I have to change my schedule because I need this situation resolved, of coarse I am going to take that appointment since you already scheduled it. Im not going to mention the managers name because I want to give them a chance to stop doing this. You are not being considerate to your customers. This situation make me think of the manager as unilaterally scheduling appointments without consulting customers, expecting them to rearrange their personal schedule to accommodate decisions they weren't involved in, that affect their living situation and schedule. read more

Abraham is great! He is a pleasure to work with and always does a good job keeping the spiders at bay!

We terminated the service last month due to very unpleasant and unprofessional service we received after being 2 years of customer. Today, at 8:30 am, received a message from a technician saying, he will be late for 10 mins. 1. We didn't receive any prior notification from the company about today's visit. 2. Technician didn't know I already terminated the service and he was even asking if I cancel for only today or the contract. What a poorly managed system. read more

Abraham is the BEST! He's the reason we stick with HomeShield. He's thorough and courteous and it's always great to have him service our home - we get a nice protection from the inevitable summer spiders in our neighborhood AND a pleasant experience overall. Thank you to Abraham for the great work. It's so very appreciated by us all. read more

Abraham is the best! He is super friendly and offers a great service at my apartment. I'm grateful!

Abraham serviced my house today for my regular maintenance and he was terrific. Super professional and thorough with his service. Top notch technician! Thank you! read more

We had another great service appt today from Abraham, who continuously provides us with a thorough examination and clarity of the steps he took during his time at our place. We've been with HomeShield for nearly a year and we've seen very few insects or other pests on our property. Thank you again Abraham! read more

Abraham is amazing! Responsive, goes over and beyond his responsibilities to get the job done. Very friendly as well. Hes the best! He always texts me before hand to let me know he's on the way as well! read more

HomeShield and Abraham specifically have been integral in getting a grasp on a spider infestation in my new home. They have listened to my concerns and identified the problem areas ( lots of vegetation ) and at my request treated consistently for 4 months. I am happy to say spiders are no longer an issue or at the top of my mind. This is the 2nd home I have used HomeShield services and I highly recommend this incredible company. read more

I have been a pretty loyal customer for past 3 years with Homeshield and this year my ants infestation has been out of control even with maintenance care by Homeshield. I missed my old crew who were always there for my family and a little reassurance from them that they will take care of it went a long way for me throughout the years. However this year there was a particular regular tech that came to my area that just sprayed and had this weird vibe that he did not ever want to do more than asked. When I found ant trails in my closets, kitchen, all around my home, my kids playroom areas, I requested homeshield to send me a tech to resolve this issue since simple spraying was not working. They sent that same tech after two weeks he sprayed and he had the nerve to say that the number of ants was never going to go away because of my neighbors??? He looked at me as he was spraying around my kids play area and told me that its only been a week since he came so that I am basically impatient for making him come to my house to spray! No, its been two weeks since he sprayed and also I have been dealing this ants infestation for months. Then he continued to say that this is not an infestation. I wonder what his definition of infestation is if he doesn't even have any clue on how to do his job properly. If you can't do your job, at least be understanding that I am a busy working mom AND I have little kids to take care of and literally, I am seeing ants on their faces or on my body. How is this not an infestation?! Anyways, I discontinued service with Homeshield and found someone local. Two stars are for the people I loved working with. read more

Abraham was amazing! He was professional, friendly, courteous, knowledgeable, responsible, punctual, and efficient. I was very disappointed with the telephone representative who gave me totally incorrect information, but Abraham was honest and straightforward - he turned a 1 star review into to a glowing 5 star review!! read more

This is some of the best money I ever spent. They honor their word when they say you can call them anytime between scheduled services. They always come the day they promise and do a fantastic job. I signed up for this service over a year ago and they have taken care of my bug problems. I do not like bugs so the service is worth it. Bryan has been to my house a few time. He is very professional and he goes above and beyond. He does a great job every time he's here and it is apparent because all my cobwebs are gone. I also asked if he could pay extra attention to a utility box because it was the source of a lot of roaches. Ever since he gave extra treatment to that area, it almost completely took care of the problem. Thank you, Bryan! read more

We love working with Abraham! He is professional, warm, always communicative, and thorough in his work. He has worked with us numerous times now and we hope he can be our regular HomeShield guy! read more

Got rid of terrible ant invasion. Thanks, HomeShield!! Price is reasonable. Brian (tech) answers all of our questions and is very professional. Office is responsive. Terrific all around! read more

I have been a customer of HomeShield for over 5 years now. They do an exceptional job in controlling unwanted insects in my home. My current technician, Trinidad Savala, is just wonderful. He thoroughly inspects, educates, sprays, and removes webs from the exterior of my home. Their pricing is good and their service is professional. I highly recommend them and will stay a customer forever! read more

We just started with HomeShield for our house in Mar Vista. We spoke to Justin on the phone who was knowledgeable and informative, and easy to work with. Abraham came the next day for an initial treatment. He was sensitive to the fact we had two children. Instead of rush the service, he did the outside and advised we do the inside in two weeks, when we're better prepared. He did a thorough outdoor treatment, looking through every part of the front, sides, back, patio, and garage. At the end, he gave us a summary of his findings, and how we'd work with the property on an ongoing basis. We couldn't be happier to work with HomeShield and their high level of professionalism. read more

No complaints! Still a customer and still quality work. Thank you Malik for always going above and beyond.

)Me and my husband very impressed how Mike very thorough with inspections and very informative. Also very patient with us and answered all questions and concerns we are having inside and outside our house and he's very thorough and very informative. Mike also showed us what treatment needed to be done with our house. This company very organized from their inspector Mike and customer service follow up calls to scheduled all the treatment we needed for our house. Im glad me and my husband chose this company. Thank you Mike for always answering all my questions via text and calls!! You're the Best! I will send another reviews once everything done with all the treatment ww needed for our home! read more

I had a great experience working with Homeshield. I noticed a couple waterbugs in my home this past week and got a number of quotes before I found Homeshield. They gave me the best price and were able to come out the very next day. My service technician Abraham was the best! Great communication starting day one. He gave me a 30 minute heads up before his arrival and did a full walkthrough with me as I explained my concern. He even got rid of one of the pests I managed to trap the day before. Clear communication on the process and follow up. I will be requesting Abraham ecclusively! Thank you Homeshield. read more

Abraham is great as a service technician. I always get a heads up before arrival so I can keep my dog inside. And then I get a summary of what's been completed. read more

Been using for more than a year. Very easy to work with. Able to work with minimal input or support. The results have been pretty solid. Abraham has been working with me and he's been awesome. read more

We've been with HomeShield for a while now, and Abraham is hands down the best technician we've had. He consistently goes above and beyond every single visit--thorough, professional, and incredibly knowledgeable. He takes the time to address every concern, explains everything clearly, and genuinely cares about keeping our home protected. You can tell he takes pride in his work, and it shows in the results. We're grateful to have someone so dedicated and reliable. HomeShield is lucky to have him--thank you, Abraham! read more

I am so happy with HomeSheild Pest Services! I have contracted with the Company for monthly General Home And Roden Exclusion Services. I am thankful to Mr. Victor S.!! He is the Best read more

I've been struggling with a rat issue at my house. I had a pest company a year and a half ago come but they didn't seal all the potential holes. Bryan Gonzalez the technician came to my house to give me a quote! He was very informative and honest with me. I could tell right away he was trustworthy and caring. He even showed me some of the work that would need to be done and for sure found the hole which I was relieved to hear. He didn't pressure me or anything to sign up for work done or pest control but I decided to go with the pest control quarterly service! I've gotten a few quotes and many of them weren't that friendly or were pushy and I didn't feel good about it. Additionally when I did work with another pest company before and when the rat came back they wanted me to pay for a reinspection fee -.- I wasn't happy about that and I'm really happy to have gotten this pest service. Looking forward to getting the bugs sprayed, spider webs gone, and also a little help with my rat problem too. That way I don't have to and my wife will be happy since she hates bugs haha. Anyway I will update when a technician comes to do the jobs but I'm very happy so far with the friendly service I received from Bryan today. I'm glad I found this company. read more

I've used Home Shield for over a year. They always do a thorough and professional job, and the home has been free of pests both inside and out. All of the employees are friendly and respectful of the propert, none more so than Abraham. I recommend the company very much. read more

I have loved using Homeshield. They are always on time, responsive and communicative, and provide reliable service. I've had a few amazing technicians. If you get assigned Abraham, consider yourself lucky because he is fantastic! I would highly recommend Homeshield! read more

Unfortunately the tech was great in the beginning, then they stay for a minute or two and leave. Overpriced and better choices out there

AVOID AT ALL COST! SCAM company make false promises to cancel service and close account but keep scheduling and charging. Customer service rep ridiculously claims no authority to cancel anything. Had to call million times and still not over with this company. RUN! read more

Abraham helped us right away with a rodent problem. He comminicated clearly and efficiently. He made me feel safe in catching the mouse in our garage. He's the best! read more

Abraham at HomeShield has been our technician for at least a year now and we have had a great experience with him. He is very friendly and professional and does a thorough job. Our pets have remained flea-free. read more

Alec V was great. On time and courteous. Would recommend Home Shield as pest control company.

Easy to schedule and communicate with. Really fair pricing and always super friendly. I also love that if there is ever a scheduling conflict, they are more than willing to make a change in timing to help accommodate to my schedule. I've recommend them to many friends: and highly recommend them here. read more

Bryan R. from Home Shield was our professional today for a rodent problem. He was knowledgeable, communicative and efficient. He also took care of other insect prevention. I purchased the maintenance plan and as he explained the services further, I realized that this service is worth every penny. Bottom line is that a technician/professional can make or break a company and BRYAN R. is definitely the best and is helping Home Shield thrive. read more

We decided to go with this company based on Yelp reviews. Never solved a rodent problem in a year. On the first day doing exclusion in 2022, their guy put a foot through my ceiling. It was fixed, but the fact it happened was troubling. Over a course of a year, the problem was never solved. It is now 2023. We still have a rodent problem. We are trying another company. read more

HomeShield Pest Control - Hole in ceiling - Pest Control Near Me - Long Beach, California

Great customer service. All questions answered promptly. Day of service everything was explained in detail. Friendly staff. Overall would recommend. read more

My service tech Abraham is very communicative which is extremely appreciated. He always lets me know when he's coming, days before and the day of as I have to attend to my dog. No surprise visits as he's on a service contract. Whenever I have issues, which are few and far between with mosquitos for example, Homeshield sends someone out to take care of it. I'm a satisfied customer. read more

As a new customer so far, I am very pleased with this service. Malik did a great job in answering all my questions in a polite and respectful manner. read more

This business is poorly managed. I attempted to hire them to take care of a problem inside the house which required me to pack up a pantry and stay out of the house for four hours with pets. They had a 5 hour window to get. To the house 12 to 5. They arrived at 6:20. I had spent 300$ to have the house cleaned and pets lodged at a house sitters that couldn't keep them past 9:00. Then they promised to come back at 8:00 and they never showed up. Horrible customer service and work ethic! read more

Abraham is incredibly thorough, reliable and punctual. On top of being great at his job, he's also incredibly kind. He's always positive and upbeat and communicative about his work and his arrival time, which is super helpful since we have a toddler and a dog. Very pleased with his service and the treatment has definitely been working. We used to get a lot of spiders and now we hardly see them. read more