If your computer stops working go to these guys first!…read more Forget Geek Squad - See Kevin and Ann. They will fix it right!! 2nd Repair 4-10-10 - The LCD screen on my Think Pad needed replacement. They found the best online price for a replacement (no markup) and replaced my screen within 2 days of the part arrival! Thank you for saving my laptop.. I really did not want to buy a new one! Third Repair - 4-25-13 (Same Thinkpad T-60) - This time a Fan. They replaced the fan and checked everything else.. All OK and still going strong.!

BEWARE!!!!!! For…read moreanything but the most basic of compter repairs, I would steer clear of Northside Tech Support. I took my laptop to Northside because my laptop screen was flickering from time to time. Usually, I repair my computers myself but have been very busy with work and thought I would take it to "the professoinals" at Northside Tech Support so they could quickly make the necessary repairs and I could get back to work. Besides the flickering screen, my laptop had no other issues, was physically and mechanically in great shape and functioned near perfectly. Three weeks and a few days after I had dropped off my computer at Northside and many phone call later, I was told that a component of my computer "crumbled" as they took it apart and that I would be needing additional parts. This was cause for great concern but based on the reviews here on Yelp.com I had seen, I figured they guys must know what they are doing. Despite my growing concern, I decided I would continue to give them the chance to fix my computer. A week or so later, I received another phone call from them where they told me that they had to order some additional parts because their eBay parts supplier and they could not figure out which parts were the correct ones to fit my computer. eBay parts seller?? When asked, Northside told me they get all of their parts for their repairs from eBay, yikes!! Another week or ten days later, I called to inquire about the status of my repair. They told me they still had not figured it out. I asked that they put my machine back together and informed them that I would be picking it up and taking it to another repair facility. Kevin was very upset by this and told me that he "needed more time." I informed him that if he could not repair my computer in the just over four weeks he had it, he needed to give it back to me so I could have someone who knows what they are doing make the repairs. He exclaimed "you have not given me enough time!!" I could go on but after having tried to fix my computer for over a month, when I went to pick it up, my computer looked as if it had been dropped from a second story window. The outer case was cracked off and a "new" case with dents in it was my "new" cover (used part obtained form eBay), a key was broken off my keyboard and the keyboard itselft was no longer set into the computer, the computer would no longer turn on at all, and parts were and screws were missing. I had to look it over for a few minutes to try to ensure that it was even mine. I dropped of a good working computer with a flickering screen problem. Over four weeks later, I picked up a broken computer with missing parts that would no longer turn on or operate at all. I ended up having to purchase a new computer thanks to the fine handiwork of the "computer repair technicians" at Northside. They offered to pay me a nominal sum for the damage to my computer but what they gave me barely made a dent into what I had to spend for a new laptop. Like I said, if you need any type of computer repair besides the most basic of basic repair, steer far wide and exceedingly clear of this place as in my opinion and experience, they clearly do not know what they are doing.

I have contacted this company several times over the last few years. As a business owner, having my…read morecomputer, (email, document retreival, etc. ) working properly is vital, and when it doesnt, I cant work. Each time, they have immediately addressed the issue, and fixed it, with a reasonable charge. Even when someone said they could not (3 companies including Geek Squad, etc.) retrieve the lost data, they did. It is very difficult to find an honest company who understands the urgency of the situation. To underscore the owners honesty, recently I called about an issue, and rather than charge me, he took 20 minutes to tell me how to resolve it -as it was a GoDaddy issue, and again, Problem fixed. HIGHLY RECCOMEND!!!!!

If you're looking for fast, friendly and affordable service for your computer look no further than…read moreMarc Arana the computer repairman. My gaming pc pretty much stopped working. Marc identified the problem quickly, recommended the solution(hard drive) and even sent over where to pick up the item at a good price. Installed and then went above and beyond your normal service by fixing some other small items inside my PC that Best buy apparently had not bothered with. Also explained things in a straight forward easy to understand manner. Highly recommended and will use again. 5 stars to say the least

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

Sultan Shariff is the best. my Lenovo laptop wasn't turning on and he was able to get and install a…read morenew price matched battery within two hours! it's my finals week and my laptop breaking was a nightmare so I'm beyond relieved it was fixed so fast!!!

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

This review is for customer service only. The Queen and I went there to see if they could fix her…read morecomputer. She is so hard on electronic equipment, like my mom...think it is in the blood. Anyway, she somehow broke the molded piece where you insert your power cord. No idea how she did that, didn't even know it was something you could break, but there you are, it's The Queen. Anyway we took her computer in to Chat Tech Solutions to see if they could fix it, The office is small but so cute. Very open space and lots of natural light. The gentleman who was working there was very pleasant and offered us beverages while he assessed the damage to the computer. He called someone because he was not sure if the repair could be done and it turns out, they do not do that type of repair because it requires soldering. However he was kind enough to recommend another place of business, which is where we ended up going to get the repair done. For me that shows a wonderful regard for taking care of the customer, even though they did not make the sale. I will definitely consider them for other work that they can take care.

I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

I came here with the recommendation of a friend. I met Syed and he assured me that he can upgrade…read moremy computer and that the audio problems would be fixed. He gave me a fair price quote and he stuck by his word. Honest and so very helpful. Syed you have a new customer for life. Awesome computer repairs and he works fast but does the job right. Many thanks, Brian

Syed was knowledgeable and very helpful while repairing my laptop and discussing the steps he took…read moreto handle my problem. Professional and knowledgeable. Highly recommended for computer repair.

I feel compelled to write a review after the great service I have received from Paco and his team…read more After years of struggling with my IT, I was referred to Paco from another colleague. When you hire Prodigy, you are hiring them for the service and knowledge and not their pricing. From my first consultation with Paco, it has been nothing but smooth sailing. They communicate everything, every step of the way. I was most impressed with their service this morning. They did some re-wiring and last night and this morning, my network was not working at 100%. I called their after-hours support at 6am, and with the urgency of the matter, Paco called me back within minutes. He had his crew back here within the hour and they fixed everything. Two thumbs and and five stars for Paco and his crew. Thanks guys.

Our sincere gratitude for Proud Papa, Pack LeBron, to share his knowledge through WLCO's "Keeping…read moreChildren Safe and Protected While Using Technology." Thank you! PACO has impressive, Real Time knowledge of the constantly changing technology. EXCELLENT listening skills. He changed his slides to reflect the recent iOS update rolled out 1-2 weeks ago. SMART PHONES: iOS 12 -- Find My iPhone, Family Sharing, Screen Time ANDROID -- Google Family Link, Parental Controls SOFTWARE/APP -- notifications have been unreliable due to reception, cell towers, and location. HARDWARE -- modems has Parental Guidance features.