I had been struggling to solve a problem with my in-house sound system. No one was interested in solving my small problem. Finally, my wife got on Facebook and searched, and found Paul, with Very Important Power. Paul immediately responded to my emails describing the problem. We set up a time for him to come to the house and try to get my sound back. He arrived exactly on time, and within 30 minutes I had sound again. He had a smart, structured approach to solving the problem. After he finished, I emailed him with a followed up question about my receiver. Within a couple hours he responded to me with a detailed answer...after contacting the manufacturer and getting detailed information. No additional charge. Next time I have a stereo, PC, or electrical problem, Paul is getting my call. read more