Northside Tech Support

(20 reviews)

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

NerdsToGo

4.3

(10 reviews)

The team at NerdsToGo successfully recovered nearly all 3TB+ of data from my failing external…read moredrive. Chris was especially helpful, and the work was completed quickly and at a very reasonable cost. I highly recommend this business and will gladly return for any future computer needs.

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

M@ The IT Guy

(66 reviews)

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

My Crazy Machine

(216 reviews)

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

iSupportYou

(8 reviews)

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

Direct Repair

4.6

(469 reviews)

This was my second visit with little hope that they would be able to replace a laptop screen since…read morerepairs usually cost more than a new pc - I was wrong! They work sooooo fast both times my pc was done within an hour which never happens at any other shop. Ever

Andrew was frankly phenomenal. I had my Surface Pro 3 that I paid a lot of money for. Cracked…read morescreen. No longer supported by Microsoft. I wanted him to replace the screen and he ok ffered me a price. He then noticed the frame was bent. I not accepting the obvious at that moment,che told me the price to fix that, but his words were,vdocyou really wanna do that? Not much said, but it was very important to me because he knew the computer wasn't worth the cost to fix. that was invaluable. He has a client forever now.

uBreakiFix by Asurion

4.3

(16 reviews)

I had a complex battery issue with my iPhone. The Apple store refused to service the phone, so…read morebased upon the Yelp and Google reviews of this particular uBreakiFix location, I stopped by. Jesse, like many of the reviews I read about him, was absolutely phenomenal. Extremely knowledgeable, personable, and repaired by phone back to working order. Thank you, Jesse! I'll be back for in the future for any issues and would highly recommend uBreakiFix and this particular location.

Jesse is very nice and amazing. My phone suddenly could not turn on after charging though the…read morebattery was full. I went in, he turned it on in a few seconds without charging me. Thank you very much!

All Day iFix

(283 reviews)

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Chicago North Shore

(2 reviews)

Hands down best Mac service in Chicagoland. Had used Lapin for years prior. Jett and his team…read morerebuilt my MacBook pro to ensure I'll get another 8 years out of it. White glove service. Couldn't be happier.

Chicago Northshore Mac & PC (formerly Lapin) provided first class service. I was having problems…read moresyncing my MacBook Pro and iPhone. Brian explained the adjustments needed as he efficiently sorted the issues, answering my questions concisely and clearly. Most important, the devices now sync perfectly. This is a quality company, providing excellent service at reasonable fees. CNS Mac & PC earned five stars.

Nova Fix

(282 reviews)

•$$

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

Pilsen Cellular

(7 reviews)

•$

These guys are wizards. Getting a straight answer/deal from mobile carriers (VERIZON) is like…read moreasking spider monkeys to do fractions, and these guys cut through their bullshit like a samurai sword. The owner was on the phone with Verizon on my behalf for hours to get my old phone number back and I can't say anyone at a phone store has ever done that for me before. They also know all the deals and hookups and help you out with getting the best ones. Super helpful, super honest, super well stocked mobile ninjas. Also you can pay your bill in store if you want.

Great place for any phone service, I highly recommend this place. I will definitely be back for…read moreother services

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Craig S.

13 years ago

My computer stopped working first thing Monday morning. I couldn't access personal files, work files, and files that belonged to friends. Nearly hyperventilating, I called the manufacturer's support number. "Thank you for calling the support desk. My name is Amit. It is my pleasure to be helping you to take care of all of your computing problems this day. What is your computing problem this day?" I explained that the computer would turn on, but not boot up. A black screen with cursor is all it showed. Amit described in detail what would happen next. "So what you're telling me," I said, "is that you'll help me get my computer working again, but I'll lose all my files and all my software!" "Yes sir. I will take your credit card information and number now at this time. It is my pleasure to charge your credit card number right now. Thank you, sir." My cell phone bounced off the back of the couch, tumbled across the floor and came to a rest under my chair. I picked up the phone to search the internet. "I gotta find somebody close-by who can fix this now. I wonder if they'll wait till I get next week's paycheck before they send me what is sure to be a monster of a bill." Searching... "Northside Tech Support. Hmmm. Great reviews. Good location. Open till 6:00. This'll work." A short drive from Wicker Park and I was describing my computer problem to Ann. I explained the things I did with the computer on a daily basis, and that, "it was starting to slow down a bit. Then it just stopped." "I'm sure things will be ok," Ann said. "But without actually seeing what the problem is, I can't guarantee anything." "I understand. You're very kind." "We've cleaned up and restored many, many computers that had some of the worst viruses and malware around." "That's good to hear. What did I do to create this mess?" "Well, I don't want to tell you what you should or shouldn't do online. But, with what you've explained to me, I'm just going to tell you that using the internet to watch certain types of movies, and look at certain types of photos, and listen to music from certain sites, can cause your computer to stop working." "Yeah. But. Why?" "I'm sure you're a good person. And, I'm sure you don't mean any harm. But, when you don't pay up-front for movies, pictures and music, you usually end up paying in other ways. In this case the entertainment is most likely coming to you through sites that do something known as 'file sharing'." "File sharing?" "You are basically giving permission to these websites to take over parts of your computer. What's crazy about this is, anti-virus software is not set up to protect against file sharing when you're doing these types of activities - you know - watching movies you didn't pay for, listening to music you didn't buy, and looking at photos that you wouldn't invite your mother to look at with you." "Um. I see." "Fooling around with internet entertainment really is a matter of, pay the artist now, or pay for the clean-up later. We'll do the best we can. I'll call you tomorrow to let you know what we found. I think things are going to be okay." "I'll be waiting by the phone." The next day, Ann explained to me that my computer was fully infected. She would be using her most powerful virus removal tools. The first phase is like using a fire hose to blast out the big stuff. The second phase is like running it through a dishwasher - a slow, methodical cleansing. The third phase is like using dental tools to go in and do a deep cleaning. "We should have it ready for you tomorrow. Then, when you get back online, you can decide to keep that wonderful machine clean and operating well . . . or not." The next day, I picked up my computer. Pleased with the bill I said, "Thank you Ann for all your good work. It's apparent that you care about how I, and other people, use computers. I'm glad I met you. So is my computer." "It's my pleasure. By the way. All those movies and photos and music you downloaded for free . . . ." "Yes." "They're all available for safe viewing from your hard-drive. Enjoy!" read more

Stephanie R.

15 years ago

Not happy with their service. Took my computer for repair after they told me over the phone free diagnostic estimate. In two days I got a phone call that my computer was repaired ready for pick and the price was unacceptably high. I never got a phone call with a diagnostic and I never approved any service. Although they try to give me a discount still the price was high and my computer is not performing any better. read more

Gua M.

11 years ago

Hi friend, I am so happy because I earn some interesting service from Northside Tech Support . Anyway I went the place some days ago because some days running my laptop get very pain me. So I repairing it this corner. Now my PC is ok. You know ...........? it has honesty price and all worker are so active and friendly. I love it........ read more

jeff w.

16 years ago

Very honest business. Highly recommend.

Northside Tech Support - itservices - Updated August 2026

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I have contacted this company several times over the last few years. As a business owner, having my…read morecomputer, (email, document retreival, etc. ) working properly is vital, and when it doesnt, I cant work. Each time, they have immediately addressed the issue, and fixed it, with a reasonable charge. Even when someone said they could not (3 companies including Geek Squad, etc.) retrieve the lost data, they did. It is very difficult to find an honest company who understands the urgency of the situation. To underscore the owners honesty, recently I called about an issue, and rather than charge me, he took 20 minutes to tell me how to resolve it -as it was a GoDaddy issue, and again, Problem fixed. HIGHLY RECCOMEND!!!!!

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While they couldn't specifically determine the problem, they were able to narrow it down…read moresubstantially since I was going to do the repairs myself. I had to take a star away because when I first dropped my PC off, I told them I was gonna use the yelp promo for the free diagnostic and they said no problem. But when I picked it up I was told it was an old offer and they couldn't honor it. Also the diagnostic was supposed to included testing "All" the PC components, but they weren't able to test my processor because they didn't have a similar motherboard. My processor ended up being okay, but if I replaced everything they told me to, and then found out my processor needed to be replaced too, I would have been very upset.

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I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

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