If your computer stops working go to these guys first!…read more Forget Geek Squad - See Kevin and Ann. They will fix it right!! 2nd Repair 4-10-10 - The LCD screen on my Think Pad needed replacement. They found the best online price for a replacement (no markup) and replaced my screen within 2 days of the part arrival! Thank you for saving my laptop.. I really did not want to buy a new one! Third Repair - 4-25-13 (Same Thinkpad T-60) - This time a Fan. They replaced the fan and checked everything else.. All OK and still going strong.!

BEWARE!!!!!! For…read moreanything but the most basic of compter repairs, I would steer clear of Northside Tech Support. I took my laptop to Northside because my laptop screen was flickering from time to time. Usually, I repair my computers myself but have been very busy with work and thought I would take it to "the professoinals" at Northside Tech Support so they could quickly make the necessary repairs and I could get back to work. Besides the flickering screen, my laptop had no other issues, was physically and mechanically in great shape and functioned near perfectly. Three weeks and a few days after I had dropped off my computer at Northside and many phone call later, I was told that a component of my computer "crumbled" as they took it apart and that I would be needing additional parts. This was cause for great concern but based on the reviews here on Yelp.com I had seen, I figured they guys must know what they are doing. Despite my growing concern, I decided I would continue to give them the chance to fix my computer. A week or so later, I received another phone call from them where they told me that they had to order some additional parts because their eBay parts supplier and they could not figure out which parts were the correct ones to fit my computer. eBay parts seller?? When asked, Northside told me they get all of their parts for their repairs from eBay, yikes!! Another week or ten days later, I called to inquire about the status of my repair. They told me they still had not figured it out. I asked that they put my machine back together and informed them that I would be picking it up and taking it to another repair facility. Kevin was very upset by this and told me that he "needed more time." I informed him that if he could not repair my computer in the just over four weeks he had it, he needed to give it back to me so I could have someone who knows what they are doing make the repairs. He exclaimed "you have not given me enough time!!" I could go on but after having tried to fix my computer for over a month, when I went to pick it up, my computer looked as if it had been dropped from a second story window. The outer case was cracked off and a "new" case with dents in it was my "new" cover (used part obtained form eBay), a key was broken off my keyboard and the keyboard itselft was no longer set into the computer, the computer would no longer turn on at all, and parts were and screws were missing. I had to look it over for a few minutes to try to ensure that it was even mine. I dropped of a good working computer with a flickering screen problem. Over four weeks later, I picked up a broken computer with missing parts that would no longer turn on or operate at all. I ended up having to purchase a new computer thanks to the fine handiwork of the "computer repair technicians" at Northside. They offered to pay me a nominal sum for the damage to my computer but what they gave me barely made a dent into what I had to spend for a new laptop. Like I said, if you need any type of computer repair besides the most basic of basic repair, steer far wide and exceedingly clear of this place as in my opinion and experience, they clearly do not know what they are doing.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

This review is for customer service only. The Queen and I went there to see if they could fix her…read morecomputer. She is so hard on electronic equipment, like my mom...think it is in the blood. Anyway, she somehow broke the molded piece where you insert your power cord. No idea how she did that, didn't even know it was something you could break, but there you are, it's The Queen. Anyway we took her computer in to Chat Tech Solutions to see if they could fix it, The office is small but so cute. Very open space and lots of natural light. The gentleman who was working there was very pleasant and offered us beverages while he assessed the damage to the computer. He called someone because he was not sure if the repair could be done and it turns out, they do not do that type of repair because it requires soldering. However he was kind enough to recommend another place of business, which is where we ended up going to get the repair done. For me that shows a wonderful regard for taking care of the customer, even though they did not make the sale. I will definitely consider them for other work that they can take care.

I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

I have contacted this company several times over the last few years. As a business owner, having my…read morecomputer, (email, document retreival, etc. ) working properly is vital, and when it doesnt, I cant work. Each time, they have immediately addressed the issue, and fixed it, with a reasonable charge. Even when someone said they could not (3 companies including Geek Squad, etc.) retrieve the lost data, they did. It is very difficult to find an honest company who understands the urgency of the situation. To underscore the owners honesty, recently I called about an issue, and rather than charge me, he took 20 minutes to tell me how to resolve it -as it was a GoDaddy issue, and again, Problem fixed. HIGHLY RECCOMEND!!!!!

If you're looking for fast, friendly and affordable service for your computer look no further than…read moreMarc Arana the computer repairman. My gaming pc pretty much stopped working. Marc identified the problem quickly, recommended the solution(hard drive) and even sent over where to pick up the item at a good price. Installed and then went above and beyond your normal service by fixing some other small items inside my PC that Best buy apparently had not bothered with. Also explained things in a straight forward easy to understand manner. Highly recommended and will use again. 5 stars to say the least

What an amazing company!!! I had a client who needed some simple, respectful, and honest help…read more FireLogic came on site right away to access the situation for the client. The client didn't need any sales pitch just wanted to make sure their systems would be up and running asap. Within a week, my client was completely satisfied with their network choices and their software choices. If you are looking for a company to listen to your needs and hear your issues, FireLogic is that company to partner with you!!!! JF Consulting 12 LLC

Last week I was using my laptop and the screen suddenly went black. A flashing statement in large…read moretype appeared saying the computer was crashing and could not be used. A loud voice kept repeating that message. I could not turn the computer off or silence the voice. A phone number appeared saying I needed to call it for help. Instead, I called FireLogic. I was quickly put through to a technical dispatcher who listened to my problem and connected me to a technician named Danny. Danny was familiar with the particular virus, he told me where it came from and said he knew how to deal with it. He was calm and knowledgeable and walked me through what to do. Within about ten minutes the laptop system was restored. Danny made sure my anti-viral system was still intact. He suggested that even though everything looked fine I should put the laptop through a complete viral check. I did that after we hung up. Two hours later he called just to be sure the viral check had not revealed any problems. FireLogic is an excellent company. I recommend them highly.

Sun Telesolutions came to my rescue when my business needed it the most. I own and operate my small…read morebusiness out of my house and out of no where my main computer that has all my business plans and paperwork decided to go crazy. I had no idea what to do but I knew that I needed everything that was on that computer. Afraid that my hard drive died I called up a friend for help and he recommended Sun Telesolutions because he had used them and was very impressed and I must mention they come out to you. When I called them, I explained what happened and they listened to every word. it was easy to schedule an appointment and what's even better is that when the IT Tech came out to my house, she was able to find the problem, recommend a cheaper solution and she fixed it! This business knows what they are doing and are great at their job. It's nice that I don't have to unplug my computer and take it to a store where it could take days to get it fixed. They come out to you and do whatever they can to solve the issue on the spot. I would highly recommend Sun Telesolutions! There is no doubt if any of my computers fail at my business I will call them again.

Belia was outstanding in resolving our problems after we had moved from San Francisco to Chicago…read moreand needed to reconnect our PC, printer and laptops wirelessly with one another. She was very, very patient when it ran into a glitch and gave very freely of her time on two days to resolve the issue (she worked both at our apartment and remotely). We couldn't ask for anyone better than Belia for getting things done correctly and quickly when it comes to various PC and IT problems. I would highly recommend Belia to anyone looking for quick and thorough help. She is also a great communicator, so you never feel lost at sea, which can often happen when everything goes kaflooey with one's IT. A really great experience working with her!

Sharif and his team went above and beyond to help onboard our business. From running cabling to…read moremounting hardware, MTC ensured that our business was fully operational before leaving. MTC came out for an initial site survey and was in contact with us during every step of the install. We were provided photos of all the drops, the cabinet, even above ceiling video of the wiring. I highly recommend them to anyone.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Sent request 3 days ago, no answer. These issues are usually pretty important to the customer and…read moretime sensitive. Too late buddy!

Very professional, patient and kind service, at a fair price…read more I highly recommend Lebowitz I.T. services.