There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

Matt Hunt has done everything I've ever needed for my computer, phone, and network. Recently, my…read morecomputer was all of a sudden not working and I called on the chance that he had an opening same day. He really didn't but he's all about helping his customers however he can. He was able to get me in remotely for an hour to see what he could do. In the four-ish years I've been working with Matt, I'd never worked with him remotely. It's very cool and he got to the heart of the matter quickly without being here. And he told me what to do to keep it from happening again and he was right. Matt is kind, caring, funny, nice to kids and dogs, and a total find.

Wonderful communication with Calvin. He showed up in time and gave a clear explanation of the work…read moreneeded to install my frame tv. He and his assistant had the tv installed and working within an hour! Plus they let my dog supervise!

Finding the problem was free as long as they did the fix, and they told me that when I booked, not…read moreafter. Felt like they were pretty sure they could handle it.

Jeff is incredible. He's extremely responsive via text and phone calls, and is very consultative…read moreand knowledgeable about the product. Pricing was very transparent and he never tried to sell me anything I didn't need. The amount of questions I had to ask him were unnumbered, he is super friendly and easy to talk to! I was bummed our mantle wouldn't fit the desired MantleMount so he advised the way to get it done - build out a faux wall to shorten up the mantle depth. We got on the phone several times to discuss measurements, where to connect power, and how to make it look good. We got a contractor to build the wall and Jeff was on standby the whole week to answer questions and make sure we did it right! On the day of the installation, he and his son were professional and worked quickly. Even the wires behind the tv were neatly wrapped and coiled. They made several adjustments before, during, and after the mount was up to make sure we were completely satisfied. They also gave a lot of love to our animals and worked around them. I will be reaching out to Jeff for all future projects and recommending him to everyone I know!

Jeff was great! He guided decision making, ordering, and scheduling throughout the whole tv…read moreinstallation process, which made it super easy from my end. His attention to detail was also extremely appreciated, as everything turned out perfectly. I highly recommend him if you have a simple install or need to do something a bit more custom like I did.

If you are looking for an audio/video company in Chicagoland, stop looking. Davis Audio & Video…read morejust completed a pretty big job in our house (audio throughout the house, TV/AppleTV/TiVo, etc) and we could not be happier. The short review: incredible customer service, extremely knowledgeable staff and very fair pricing. David's consultation on what we wanted/needed in the house was great. He was very clear in presenting options and pros/cons of different equipment. He laid out the process and other than a little glitch (that was not their fault) everything went very smoothly. We now have the entertainment system and home audio we have always wanted. Thank you Davis Audio/Video!

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

We worked directly with Marisol from Nextech with a technical issue we were experiencing . She was…read moreover-the-top amazing in terms of quick responses and super helpful information that was communicated to us in a clear, concise manner. Our issue eventually was resolved. Personally, she was a pleasure to work with! As an employee on the front line of a company, you become their ambassador. Your employees are a reflection of your company. Nextech is very fortunate to employees such as Marisol.

I have had an exceptional experience with this company from beginning to end, which includes…read moresourcing the correct nest for my building, pricing, installation and a recent service request. The front office people are equally as exceptional. Marisol Hernandez was responsive, professional and went out of her way to troubleshoot issues (very knowledgeable about our building).

I never realized how convenient smart home lighting and automation could truly make life easier…read morewithin one's home. That said Piston's services recognized how to minimize these issues in our home layout with their thorough analysis of our living spaces and hallways. Now my family never needs to worry about an inordinate number of lights left on without abandon, any water heater failures, or simply having to turn on a pull switch when opening a coat closet door. We can also set up a security function for the entire lighting setup of our two story house when the family is away on long vacations. Piston also has been a good partner after installation and adjusts any automations for us as our daily lives change accordingly. Thanks Piston (and our install tech Sameer who was amazing) for seamlessly integrating all these automations and making the home that much safer as well.

From the owner: Piston's smart home system connects and automates your home around your activity.read more

I had a great experience working with Angelo…read more Long Story Short: He provides prompt service. In both instances, Angelo was able to come the next day after the initail call. He is extremely friendly and professional, and was very thorough on ensuring the placement of the mount was to my liking. He is also very reasonably priced (even though, I have to admit, I didn't price shop around). For what he did, I felt the price was fair and well worth it. We had 2 mount jobs- one into a stone fireplace, and one into a wood built-in. Both jobs, I would not feel comfortable doing myself. I would highly recommend HR Audio & Video / Angelo to anyone in need. Definitely someone who you can trust.

I called Angelo on a Monday and he was here on Tuesday morning. I think he would have come same day…read moreif I had wanted. I am giving him 5 stars because he came and mounted my TV Tuesday morning, but upon leaving, I realized it was crooked. I texted him, and he was back on Wednesday morning to fix it. I want to be clear though that he didn't mount the TV crooked. The wall he mounted it on had a slope, so for the TV to appear straight, he had to put some screws in it to give it some slant. This was against his wishes (they were mine) because the level indicated that the TV was straight already, which it was. It was the perspective of it against the crooked wall that made it intolerable for me. He fixed it with some discussion and a smile and I am happy with the finished project. He was polite, professional and competent. Things are as good as it gets, but the was late by about 30 minutes on each day. However, he picked up my phone call on Tuesday when I inquired about his whereabouts, and on Wednesday called me to say he was running behind. He was apologetic for being late and expressed his wishes that he was not making me late for anything else.

The things this business can do for your home or business are mind blowing: easily control any TV,…read morelock, lights, alarm system, and much more from your phone, with a voice command, from anywhere. Pretty much, they will connect anything to your phone, so you can remotely control it. We hired them for our business and we are extremely happy with the service and the products we received. I would recommend them for any "Smrter Home" project you have: https://www.smrterhome.com/pages/about

Took me forever to find someone reliable to hang up my TV. Matt and his team knew exactly what they…read morewere doing. He was very responsive before my appointment, which I really loved. Communication was great. When he came, he hung up my 82" TV with no problem. The he went and looked at my other home audio and visual issues and will eventually help me set things up. Definitely recommend Smrter Home.

I've used them twice for TV installations, and have been very pleased, Steve does a great job…read more Cleans everything up when he's done. I also learned a lot from Steve- he answered all my questions with thorough explanations. And I always have lots of questions! His fee was also lower than several other companies I reached out to. Five star company, highly recommend

I could not recommend Steve and his team more to help with your home theater needs. His service and…read moreexpertise were incredible and he even offered insightful consultation regarding which products to purchase to achieve my dream setup along with ideal placements for each product and connectivity tips. His pricing is beyond fair even without factoring in the immense value Steve brings to the table. I'd give them 6 stars if yelp let me!