Really enjoyed staying here! The rooms were great and the food was phenomenal. Really miss their guac, so fresh and so yum! Hotel staff were so friendly and helpful. Really enjoyed the cenote experience they helped arrange for us. Overall, an unforgettable first time at Tulum. read more

Beware of this hotel..I booked a stay here on October 11th 2021 for me and my boyfriend to spend his birthday at Ahau from Feb 24th 2022 for 5 days. Unfortunately, something came up and I had to cancel. I immediately notified the hotel on Dec 2nd 2021 (2 1/2 months in advance) and as per the cancellation terms, I was entitled to a full refund of my deposit minus $100 administration fee. Joaquin from the hotel told me that my credit card could not be refunded (they don't refund credit cards at all) and that they had to wire me the refund. I found that odd but I went along and provided all paperwork immediately. I have been emailing asking for the status of my refund Nothing No response It has now been 2 1/2 months .. this is very unprofessional and disappointing from a hotel I have been to numerous times in the past and that used to be my #1 choice in Tulum. read more

Boy, I researched hotels and resorts like a freak before finally booking the Beach House Cabana at Ahau for my honeymoon. I am so completely pleased, happy, and in love with my decision. Ahau was perfect from the moment we drove up - they valeted our car, took care of our luggage, brought us cocktails at check-in, walked us to our cabana, and then had a bottle of champagne delivered to our porch. The Beach House we rented was literally on the beach, closer than any other room. We woke up and opened up our doors and walked right to the water every morning. Another huge plus - the bed. You know when you're about to lay down on your bed in a hotel and you imagine how mediocre it's going to feel? I was shocked at how plush and soft and comfortable the bed was. During our stay we honestly stayed here most of the time. It was too nice to leave. Ahau has a better beach set-up than so many other resorts. Azulik is on a rock cliff, The Beach Tulum is cramped, etc. etc. When we rented bicycles and toured around looking at the other places I had considered booking, I was SO happy I chose Ahau because nothing else looked to compare. Every single person employed by Ahau was awesome. Special thanks to Juan Carlos and Eduardo for all of their recommendations and help - they are super friendly guys. The entire stay at Ahau was a dream experience, where you just keep looking over at each other and smile and start laughing in disbelief at how perfect everything is. read more

Where do I start? This place was just awesome. Stayed here early December 2017 for my birthday. I arrived around 8:30am and was offered a complimentary bellini-like cocktail. Why not?! I figured it was the afternoon somewhere in the world and it was my birthday weekend after all. I spent the next few hours relaxing in the restaurant and in the hammocks on the beach before checkin. I stayed here with one other friend. We stayed in the top floor Bali hut closest to Raw Love. I was determined to stay right on Tulum Beach without breaking the bank, so the Bali hut was perfect. These rooms aren't the closest to the water compared to other rooms on the property, but you are still on the beach. I read reviews that it's better to stay in a top floor hut as other reviewers stated you can hear everything from the bottom floor huts. The Bali hut is very small and there's really nowhere to put your clothing, etc. You have a bed, ceiling fan, mosquito net, and a cute little private bathroom. I didn't really mind as I was barely in the room and was spending all day on the beach sipping cocktails and eating delicious sea food or exploring other parts of Tulum. Since it was December we never used the fan. It was pretty cool at night (dare I say a little chilly a couple nights)... and so lovely to hear the ocean waves during the night. One complaint I have is that you can definitely hear staff shuffling, talking, and banging about in the morning. And I think one night I did hear music from the bar across the street or some other venue near by waaaay into the night... So ear plugs may not be a bad idea. The other complaint is that although there is hot water, it was hard to manage the temp in the shower. It was either too hot or too cold. Nothing in between and sometimes the hot water would only work for a minute or two. I spent half the time in the shower trying to tinker with the temp. Frustrating for this curly-haired lady who loves her hot showers. The restaurant was great, with a perfect sea view. They had a decent selection of food for breakfast, lunch, and dinner. I recommend the yogurt and fruit compote, breakfast burrito, and the smoked marlin empanadas were especially delicious! The drinks were good. I loved sitting at the restaurant reading a book while I sipped on a coffee, juice, or cocktail and stared out at the palm trees and blue Caribbean Sea. It was so lovely. There was also some live entertainment in the late afternoon/early evenings that we enjoyed. They offered morning yoga for an extra charge, but I never checked it out. Guests of the hotel are free to use the beach seating/lounge chairs in front of the hotel without having to buy food or drink or pay extra for usage. The hotel is basically in the middle of the beach strip. Not too far south or north. Just a few minutes walk to some popular restaurants like Hartwood or Gitano, swanky boutiques, etc. And Casa Jaguar is across the street. There's also a yummy gelato place across the street and our room was right next to Raw Love. It was a great location. The staff were super sweet and helpful. And the property cats were cute. We rented a couple bikes our last day and went for a bike ride. We discovered that the seat was broken on one of the bikes and kept sliding down, which ended up being a real pain. So make sure to check your bike before heading out. Also, do yourself a favor and get up one morning to lay in a hammock and watch the sunrise or take a dip in the warm sea as the sun comes up. You won't regret it. read more

Ahau Tulum - View from restaurant - Hotels Near Me - Tulum, ROO

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Paradise on earth. Bio chic eco reserve huts overlooking the beach. Excellent chilled out service, unpretentious, earthy. Wood fired grill, delicious food and chilled beer. Try the grilled vegetables platter, fresh grilled fish of the day. Fresh coconut water. Which after you are done they cut open, peak and add some spice and lime to the coconut meat. Boy I could just retire. Highly recommended. read more

Ahau Tulum - Beautiful setting oven for grilled fish - Hotels Near Me - Tulum, ROO

Food is outstanding. Be aware that "propina" or "tip" is added on to your bill. Lobster knocked my Sox off. read more

Bali huts for the minimalistic. This review is bali hut-biased. Don't get me wrong, Ahau is probably the best property you could stay within the jungle strip of Tulum. The location is PERFECT, it's literally in the split middle. Across, you can party at I Scream Bar (open until 5am) and there's a great cocktail bar to the left facing I Scream Bar called Cexontle. So, the BALI HUT.. Incredibly beautiful and it's so cool to live in an actual treehouse. However, I urge you to reserve a room on the top floor and if that's unavailable, go for a different room. My boyfriend and I had to deal with the noise of the footsteps above us quite often and it wasn't very gentle. They offer ear plugs but it didn't help much especially with their property owned superfood cafe, Raw Love in our literal backyard (the bathroom is outdoors, the toilet has its own straw hut-like room. We heard the blenders every morning. Our sheets weren't changed during a 5-night stay and we slept with sand at the bottom of our feet every night :/ They offer a morning beverage service so we would sit outside of the room every morning to sip and saw the workers working very hard to set up for new guests so I'm not sure why our sheets never got changed.The lights are also so dim during the night and day, it was really difficult getting ready to go out. That's why I said, the bali hut is better for more minimalistic people or couples because my bf and I had to ask for an extension cord because there were no outlets in the restroom. At one point, I was curling my hair on the bed and without a mirror because there were none inside the hut. We didn't have much walk space after we designated space for our luggage. I really suggest they install a long mirror. What's nice is the fan inside the mosquito net of the bed which kept us so cool, we hardly used the newly installed AC units. PLEASE PLEASE don't wait and APPLY MOSQUITO REPELLENT AND USE THE MOSQUITO NET EVERY NIGHT starting the first night. This will make your trip soo much better. No one really stressed the importance of this to us and I came home with over 40 bug bites I'm desperately trying to fade. The restaurant is very good. Make sure you convert your cash before heading into Tulum because the conversion rates are different everywhere you go and you also don't want to pay 20USD for a taxi down .2 miles(we didn't know) and have no change. We struggled a lot with this. Ahau is one of the only hotels that offer nonresidents to enjoy their beach, we actually bumped into our friends staying in Cancun a couple times. I would really like to stay here again, but in a different room. Because they offer a 10% returning discount, that definitely gives an incentive for a reunion sooner than expected. Tulum is unbelievable and truly like no other! I forgot to mention when you stay here, you get a Jungle gym pass and save $25/day! read more

Worst service every. Actually embarrassing. We are seated by the host. Waited over 15min, no menus, no drinks, no one even came by the table. Looking around the waitstaff were to busy flirting with the yoga chicks. Got up and walked out. Told the hostess. She was embarrassed and told the manager who then proceeded to stare meanly at us. It's a shame because we are helping fiends plan a wedding next door and would have been a great option for guests to stay. They just lost out on $1000's. AVOID AT ALL COSTS. Unless your a hot yoga chick in lulu lemons. Disgraceful. Would give negative stars if possible.. read more

This place is a gem and the service was amazing. As soon as I arrived I felt like I was being welcomed to the family. This boutique style hotel is small and quaint. The grounds are well kept and absolutely beautiful. I stayed in the master suite on the bottom floor with a big porch facing the beach. It was complete serenity. I highly recommend this hotel. The food was delicious. I enjoyed a dinner with a live band and Raw Love is a great breakfast spot on the property too! I can't speak highly enough about this place. read more

BEST HOTEL, BEST FOOD, Best room, best staff, best location. THIS HOTEL IS SERIOUSLY A GAME CHANGER BOOK HERE I honestly believe its the most beautiful and cost efficient resort come now do not hesitate. read more

Ahau Tulum offers a beautiful rustic beach setting, an amazing selection of beer and cocktails, fantastic service with a super friendly staff, great food, white sandy beaches, and a hip crowd. I highly recommend this place. It's Tulum's hidden gem. read more

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We really love this place. The food is great, staff very friendly, and prices not bad if you want to use a credit card. Tuna tostada is amazing!!! Huevos rancheros, Yum! read more

Ahau Tulum - Hotels Near Me - Tulum, ROO

Food was exceptional and view was great, but he cleaning ladies are thieves and the security guards are in cahoots with them. The cleaning ladies would hang out pretending to sweep outside the bathrooms and would rush into the stall the second you walked out. I left something on the toilet paper dispenser for a moment and they already had it in their pocket, and were reluctant to give it back when I asked for it. Not a good feeling from a high end RESORT. Management if you are reading this you should get all new staff or at least pay them more so they don't feel so desperate to steal from your guests. It's a huge turn off ;) read more

We held our wedding and reception at the Ahau on June 3rd, 2016. Planning a wedding for 55 people in the US in 4 months is a super aggressive schedule and we were very hesitant about trying to pull off that timeline in Mexico 3000 miles from home. Thankfully our fears were completely unfounded and everything turned out perfect down to the last detail - tables, chairs, place settings, flowers, reception, etc! The dinner was better than any I've had at weddings in the US. Nisia, Ahau's wedding planner, was extremely helpful and proactive and made the whole process simple & worry free. Despite the long distance & occasional communications issues, we truly had no wedding anxiety and had a very fun & relaxed wedding week. The only black mark on the whole entire weekend was the weather - it started to rain just as the beach ceremony was about to start. Fortunately they were ready and handled it perfectly & efficiently - they opened the bar for us & started pouring drinks while they moved all the chairs inside. After maybe a 10 minute delay, we were ready to start the ceremony inside on the beautiful yoga deck - now with cocktails in hand. Aside from the actual wedding, everything about the Ahua oozes relaxation & romance. We had one of the top floor master suites right on the beach and loved the modern thatched hut vibe. We were slightly worried about not having AC in our room during the day but the sea breeze rendered that moot. Turns out we only ended up running the AC a few hours the whole week. The food in the restaurant is delicious - we rarely left the property for food the whole week we were there. The staff was extremely friendly & attentive as well - honestly the best service I've had in Mexico. Arturo the manager and all the restaurant/bar staff rocked it all week. All the attendees are pressuring us to renew our vows there every year now - we're in! Thank you so much for making our wedding one for the ages! DD & JV read more

What an amazing place to call home for the week! My mom, aunt, sister, and I all just finished our girls trip in Tulum Mexico, where we had the pleasure of staying at the beautiful Ahau Tulum! From the moment we arrived, we were treated like family! Mimosas during check in, doors opened, friendly greetings everywhere we went on the hotel grounds, and 24 hour secirity on site. The hotel prides itself on its eco - friendly practices! The food is pricey, however it is Amazing! Rich in flavor! My favorites were the Mixed Ceviche and the grilled Octopus! We had one minor issue during pur stay. However, it isnt worth detailing because of how promptly the staff addressed the concern! Top notch! Do yourself a favor and visit the Ahau when you are in Tulum! You wont be disappointed! read more

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I absolutely loved staying here . I came in February to escape the New York winter and will definitely be back. It was perfect . I stayed in an ocean view room and the sound of the ocean was an amazing back drop to fall asleep to . My only concern was there was nothing to lock the balcony doors but otherwise perfect relaxing vacation! read more

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Excellent food, amazing foliage, beautiful beach, delicious cocktails, friendly/attentive servers, chill but classy vibes - in 3 words: a quaint paradise. read more

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This is my 5th time here and I always spend most of my time at Ahau. The restaurant is delicious and gorgeous. The staff is always so pleasant. David is the best server. He remembers me every time I come and he's so kind of thoughtful. He recommended some cenotes which ended up being my favorite part of the trip. A good place to relax and chill from sunrise past sunset. read more

This us a review for the restaurant. We got here around 11 and weren't looking for breakfast, but that's all they were serving. And boy we were not disappointed!!! The California burrito and huarache were beyond delicious! Even though we weren't hotel guests, my husband and I were treated excellently by the wait staff. They were attentive and prompt. The white sand was AMAZING!!! The water was slightly full of algae but a lot of it had been cleaned by the workers. Also if you swam a bit farther, you could swim in clearer and cleaner water. After eating, we swung a bit in the hammocks. All in all, this outing made me want to stay here. Next time we're in Tulum, we'll definitely try and stay in this hotel! And will definitely have to go back to try Raw Love- the breakfast place right on the property. read more

From the crystal clear magical waters of the cenotes to the picturesque sunsets...Tulum is one of the most beautiful places in the world. The community here has stolen my heart and will surely steal yours. If you like conscious living and have ever been to burningman, then you will surely want to check out Tulum-especially AHAU ho. There are many wonderful hotels on the beach to stay at, but hands down one of the best places to stay at is Ahau Hotel. Ahau is the mecca for good company, ambient music, zinging jalapeño margaritas and they are a dog friendly hotel. In addition, they have a yummy raw vegan restaurant on site. They have private bungalows made out of bamboo with ocean views and hammocks on every porch. Daily yoga, meditation classes and even cryptocurrency classes. There is a feeling of Ahhhhh when you walk into the main lobby...You can tell there are high spirited, conscience driven beings inhabiting the space around you. You may even see a celebrity or two. This place is truly enchanting. Digging your toes into the white sandy beaches whiling strolling up the coast can do a total mind body and soul reset. The community in Tulum is developing rapidly. There are all sorts of new developments happening which could be a great investment for international investors. They use a lot of bamboo and an interesting clay material to build. For a vacation home, this could be a great choice. The only negative feedback I have would be 3 things. First, the wifi can be as difficult as a modern mechanics math test. Secondly, the little authentic shops near the beach are wonderful but can be as expensive as shops on Abbott Kinney Blvd in Venice, Ca. Lastly, the workers here are definitely on "island time"...patience is a virtue here when waiting for your check. All in all, it was a great experience and I will be returning in the near future. read more

While I didn't stay hear or do a full meal, I enjoyed an afternoon lounging at their beach. This was by far the best maintained beach in the area given the current (and I believe highly unusual) seaweed situation this summer. (A lot of it had been cleared away, making it easier to enjoy views of the beach and swim out deep enough to get past the worst of it.) Also enjoyed their comfy chairs, amble shade (umbrellas are a big plus), and appetizers. read more

We arrived as non hotel guests and were told there was a $50 USD minimum per person for the beach club, which we agreed to. Had to go get our own towels at reception and wait on line behind people checking in to the hotel, which took much longer than anticipated. After spending $55 USD total we were told the beach club was closing for a private event and we had to leave (after being there for only an hour). When i went to the manager to complain about not being told they were closing for an event he offered for us to stay for the event.... $195 USD per person for a DJ and a beach they were enclosing with straw fence so you could no longer see the waves and beachfront. No thank you! Had we known they were closing we would've gone elsewhere and put our money towards a minimum at another beach club that would allow us to stay all day. They were unapologetic and their solution was for us to spend a ton more money at the place. read more

We loved this place! We ate lunch on the deck overlooking the bar, beach & ocean. We had the most awesome waiter, we loved his very laid back yet attentive demeanor.We ate the most amazing tuna burgers! They were huge and cooked perfectly. This place ticked all of our boxes, we loved it! read more

Great beach and dinNer experience. Thank you Prasilia, Juan Carlos, and Chef Samuel for the ultimate valentines night out on the beach. You really feel like you're enjoying the heart of Tulum when you're there. 5 stars! read more

Wonderful gem! You can tell a lot of care and thought was put into this resort. Top notch without the pretentiousness and modern without taking away from the rustic raw beauty of the natural environment. Amazing customer service with welcoming staff. This place is gorgeous. You must come at least to grab a cocktail and lounge in one of the many colorful hammocks by the sea! read more

Wonderful vacation at this beach front paradise. We have our own hammock on a private porch facing the ocean - what more could you ask for? The people who work here are kind and competent. We were only here a short time (wish we had booked for longer), but got to know the waiters and hotel management pretty well. Relaxation is a gross understatement. Great cocktails, great service, and on top of it - great value for dollar spent on the extras. read more

Ahau is set on a beautiful beach in Tulum. It's really all about the beach here. The cabanas have thatched roofs and all of them open into the soft sands that lead to the ocean. There are not many walkways here, you leave your room and you are in the sand. The room we chose was a large, fully equipped room, ocean view on the first floor. The views from the room were beautiful, you could watch the sun rise over the ocean in the morning. The decor was rustic - very well done. There was an outdoor deck in this one with a dining table and lounge chair and hammock. Behind the ahau is the jungle, with many restaurants and some bars nestled into it. Bohemian chic. Would highly recommend. read more

This place is magical everything from the music to the vibe it's early the food and drinks. My pain and this is a must see places when you're visiting tulum. read more

Came to the restaurant at 8:50 pm, ordered a sandwich and grain bowl, left at 10:00 without the food ever arriving. Worst service ever.

The beach is beautiful, the staff was nice UNTIL, I requested no coconut because I am severely allergic. I told our waiter Armando to please be mindful. I ordered a Turkey club sandwich and fries and two pineapple cocktails. 20 mins after eating my throat is swollen and eyes are swollen and hard to breath. We tried to get out waiter to confirm the coconut allergy. As I was being rushed to the nearest emergency room by taxi. The waiter, not the manger wanted to come speak with us, his exact words was I watched her on the camera buy coconut. LIES! There were street vendors walking around and selling coconut, obviously for medical reason I declined nicely multiple times. We even tipped the child who was selling the coconut, all of this on camera I may add. This was my first time and last time here. The lack of concern for a human is disgusting. The mangers did not do anything to help not even give a discount on my food, wouldn't even walk me to a bathroom. I couldn't find it as both eyes were swelling shut. I had a bill from the hospital for 250 US dollars. This place and the people only care about your money. And it's not a 20 dollar entry. It's a 50$ minimum per person. Disgusting service, not empathetic and very rude after we already spent 228.33$. read more

One of my favorite places in Tulum. Great vibes and the food is lovely. It's also nice for an afternoon drink.

A great beach club! The decor is cool and the people were awesome too. It has a hippie / chic vibe. The owner has a camp at burning man. Hammocks, beer, tacos, white sanded beach with cool people...couldn't get better. read more

A beautiful hotel. Fantastic food, amazing music, excellent service. One of my favorite places in Tulum. Be sure to check out the raw bar tucked away in the jungle. read more

We had an amazing New years Eve Party here. David and Jill rock. So many fun nights at this gorgeous hotel, restaurant, bar, fun spot. Perfect location too. Love! read more

Stayed at a ocean view room here and it was beautiful! The bed was comfortable and the hammock on the balcony was perfect for relaxing with a view. The food at the restaurant is really good and had nice live music there to eat dinner to. I would absolutely stay here again. read more

Ahau made my Tulum trip the best vacation I had ever taken to date. Pls pls pls have their Ahau eggs. So freaking delicious!!! They rake the sand every morning. So many grest things bout this place. Will be back soon...for sure. read more

$16 yoga class...Elie was amazing. We were rejected by Amansala and Yoga Shala due to yoga retreat classes, but we ended up with a great 90 minute Hatha / Karma yoga session with Elie who had a great sense of humor and he is a terrific yoga instructor. Clear speaking he was and dynamic, recommend. read more

This beach front hotel is amazing. The bungalow my friend and I stayed in was so cute and fun, like staying in a treehouse. The outdoor shower was adorable. The restaurant serves great food, all day. The lattes are perfect too. The manager here saved my friend and I when we had no place to go on New Year's Day. I would return to this place in a heartbeat. read more

Excellent service. Really truly amazing service. Wonderful restaurant with really fresh salsa. They make it right in front of you! Great fish tacos. Excllent beach. Lovely rooms with waterfall showers. And a fantastic location in close proximity to my favorite restaurants, bars, and spas in Tulum. read more

Magical atmosphere is perfect with staff that are always present if needed, drinks at your fingertips and the most lovely beach and rooms. Beautiful. Great vibe. Small, outdoor Raw Love Cafe under the trees. The restaurant has fabulous food, even more fabulous servers and the food prices were good. Within walking distance of many wonderful restaurants. Very hard to leave! Feels like a paradise home within moments of arrival. read more