This boutique hotel was amazing. Great location right on the beach. The rooms were bright and clean and you felt like you were in a world of your own. I love that you had your own daybed right on the beach. The staff was so helpful and accommodating. The restaurants were great. The spa was great. Definitely worth it to get a massage or hydrotherapy. Hopefully will be back someday. read more

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The service is unmatched. Everyone so kind & attentive. Hotel is clean, beautiful & really peaceful. Wonderful experience!

A Perfect Anniversary Getaway! My wife and I just celebrated our anniversary at the Beach Hotel in Tulum, and it was nothing short of the perfect vacation. From the moment we arrived, we were greeted with warm hospitality and an incredible sense of tranquility that made us feel instantly relaxed. Fredy at the front desk is awesome! The beachfront location is breathtaking. Our room was beautifully designed and had everything we needed. The private upstairs terrace and stunning ocean views made it the perfect setting for a romantic escape. The staff went above and beyond to make our stay special. They surprised us with a thoughtful anniversary treat, and every interaction was friendly and attentive. The on-site dining options were exceptional; we especially loved the fresh, locally inspired dishes and cocktails made by their great staff. Aldo even gave us some great dinner recommendations and made the reservation for us. If you're looking for an intimate, private and luxurious retreat for a special occasion, the Beach Hotel in Tulum is unparalleled. This was our second time staying here and won't be our last! read more

Our time in Tulum at The Beach was absolutely magical! Our room was spectacular! Waking up to views of the ocean every morning made to a great beginning to our day. As beautiful as the property is, it is the service here that sets it apart from any other hotel that I've ever been to. From the front desk to the bar to the restaurants to room service to the spa, the service was world class. The people that work here made every single day or our vacation the best day. I can't wait to go back! read more

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Beautiful resort. The first thing I noticed is how extremely clean and well kept the ground is. There are constantly multiple people wiping things down, disinfecting, sweeping, just tidying up. We spent one night in a rooftop room and it was SO relaxing and pleasant! The views are amazing and we loved our room with a coffee pot, huge tub in the bathroom (and on the roof!), and comfortable bed and pillows. The service is the most standout, though. I cannot remember everyone's name, but Javier, Tania, Alejandro, and others were amazing. The communication through WhatsApp is very easy. They even brought up a bag of ice at 11pm for my boyfriends twisted ankle. Very sweet and considerate. I'd also like to note that as someone who speaks a decent bit of Spanish but isn't fluent, the staff is very good with English. If I ever come back to Tulum I would definitely stay here! read more

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We spent 6 days here for our 20th anniversary. It was perfect. Exactly what we needed. Relaxing, great food, service was amazing. The spa was excellent. Great location in Tulum. They arranged a private excursion and all our transportation. We got an upper level room which offered great privacy. We will definitely be back. Thank you for the memories to last a lifetime. read more

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The beach tulum is beautiful! This is my third time staying there. Upon arrival they greet us with a welcome drink. The rooms are paradise, private and very clean. The staff is outstanding! The staff is so friendly and they really go beyond to provide the best service. I ended up staying in and ordering food from the hotel because it's so delicious. Thank you to Ana, Facu, Will and Kenn for making our stay so special. Erika Bellucci read more

My husband and I enjoyed our first few days as husband and wife at The Beach Tulum and we are already talking about booking again next year. This adorable boutique hotel puts guest experience on the forefront, focusing on even the smallest details to create a wonderful and personalized stay. The entire staff was friendly, polite, and so very helpful. Upon arrival, we were greeted by Uli and Barbara, who had both been in touch via email and WhatsApp in the week and days prior to arrival to ensure we had everything we needed set up to make it an unforgettable stay. They helped us pre-book a sunset couples massage (which was amazing!). After we checked in, Uli gave us a tour of the property, the neighboring restaurants (Ziggy's and Fresco's) and then finally our room. Our room was immaculate and so beautifully decorated. We opted for the Junior Suite (direct beach view and access + plunge pool) and it was perfect! The plunge pool was always very warm and we had our own reserved beach bed (enough room for 2) just steps away from the sliding glass back door of our room. There were beautiful views of the ocean from any point in the room and outside deck. The beach is also very private and monitored by security (who were all super friendly and even helped us spot a couple of osprey sitting atop of the hotel roof on our last day there). There is also full bar service on the beach, with a simple text via Whatsapp, you could have whatever drink you wanted delivered right to you. We were also presented with a complimentary welcome beverage when we first checked in (a pineapple + mezcal drink that was delicious!). Now back to our room. The staff knew it was our honeymoon and had decorated the bed with rose petals and had left us a very sweet card + a bottle of sparkling wine to celebrate. The room had a very powerful, temperature customizable AC unit + fan directly above the bed which kept us nice and cool at night. The bathroom was spacious and had a great soaking tub (enough room for 2) and a rain shower. On top of the amazing room, the hotel boasts 2 of the best restaurants in the area. Seriously - we are big Yelp fans and both Ziggy's and Fresco's rated as the top 2 spots in the area. During your stay, the hotel provides complimentary breakfast at both restaurants. We tried breakfast at both and loved our meals. We also ate at Ziggy's our first night there and the dinner was also amazing! Lastly, the location is ideal. Very close to all of the exciting restaurants, shops, and nightlife spots and even very close to a nearby cenote (about a 5 min walk). The hotel provides free bikes and we biked all across town and also went over to check out the Tulum ruins. Our last 2 days at the hotel, we walked on the beach and looked at all of the other resorts. The Beach Tulum by far has the most serene and private beach, but also the best looking resort presence. It is well-manicured and provided both sun and shade thanks to its beautiful palm trees sprawling the beach. All in all, we were very sad to leave The Beach Tulum this past Saturday. We have now found the perfect slice of heaven in Tulum and can't wait to come back! read more

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The Beach Tulum has been our go to hotel in Tulum for many years. Rooms are super nice and all face the ocean. Quiet, laid back and without all the loud music you see in other hotels in the area. The people who work there, some that we have known for years, always make our stay so special. Highly recommended!! read more

My husband & I had an amazing experience at The Beach Tulum! The room was amazing and we loved that we could walk right out to the beach. The food at Ziggy's was incredible! The staff was extremely friendly and went out of their way to make sure we enjoyed our vacation! We cannot wait to go back! read more

A gem! Casual luxury, barefoot elegance and impeccable service! Diego's team of Freddy, Diana, and the front desk, David and Aldo seeing to your every need, room service and drinks by Kenneth , Carla, Facunda, AnAbel's and Tomas, the warm and efficient teams at the spa, gym and Ziggy's and Fresco's restaurants, the tireless housekeepers and vigilant beach team who safeguard your valuables while you enjoy the best white sand beach in Mexico ... amazing!!! read more

I am going to use the word amazing a lot in this review. The hotel was amazing. I have stayed in 5 star boutique and larger hotels all over the world and this one rates right in the top few. Just the right boutique size, adults only and quiet. Even with a beach club next door the only time I heard the music was when laying on our own beach bed on the sand. The rooms were perfect size and very comfortable. We stayed in a second floor room to have the private roof deck and Jacuzzi. We enjoyed both but being up one floor allowed the onshore breeze to enter the room easier allowing us to keep the door open and listen to the surf at night. The pools were great after time on the beach. The most amazing part was the hotel felt like it was all our own. Rarely saw other people. The staff goes above and beyond to be helpful but never intrusive. They really made us feel like family during every encounter. I cannot remember smiling so much when staying in a hotel. I really liked using WhatsApp to request anything you need in the room or on the beach. The concierge group were amazing answering many questions prior to the trip and arranging a private tour for us. The complementary breakfast in either of the two onsite restaurants were perfect, and yes amazing. We really enjoyed both. When we wanted a lighter breakfast on excursion day Frescos was perfect. On beach days Ziggy's was great. My biggest shout out is to the amazing Caracol bar staff and especially Kenneth and his team including Anna, Facu and Santos . Besides making amazingly good cocktails they were always super friendly and informative. Not only about Tequila and Mezcal but of Tulum and the surrounding areas. I spent a few hours almost every evening with Kenneth and his staff, usually alone, at the bar talking and learning. They really made the trip extra special. I could go on but listen; if you are looking for a smaller boutique hotel right on the sand that is primarily for couples look no further. It is AMAZING and perfect. read more

TLDR: This hotel is a mixed bag. It offers a great stretch of picture perfect beach, yummy food, and a good central location in Tulum. However, the rooms were the biggest disappontment (not that comfy/luxurious). Pros: - Location. Right smack in the middle of Beach Road, you're walking distance to everything (awesome restaurants, shops, the beach obviously). - Beach!!! This hotel has a VERY GOOD stretch of private beachfront, wide and flat, white sand and blue waters. A reserved beach bed for every room. If you want to lay on the beach all trip you can do it here. Only con: you're next to Ziggy's extremely popular public beach bar and the people/noise do spill over to the private area. - Food: Ziggy's restaurant, owned by this hotel, is excellent. Get the guac and ceviche while sitting on the beach. Free breakfast for guests - recommend Frescos for fruit bowls and smoothies. Cons: - The hotel spa is not good. My partner and I each got the Honey and Oat scrub ($100/hr) which was uncomfortably rough, cold, and left us with scrub residue all over our bodies. - Service at this hotel, while very friendly, is just not at 5 star hotel level. When we complained about our massages, the response was not adequate (2d for a reply, which was to try another treatment for free - why would we after such a bad experience?). When we asked for help booking restaurants like Arca and Kitchen Table, we were told they were full. However, we were able to walk into those same restaurants ourselves with no wait. I know these are nitpicks but when you're paying almost $800/night it sets the bar high, ya know? - Fresco's restaurant is SEVERELY underresourced, everytime we visited it was 45min+ to get our food. Go to Ziggy's instead. - Rooms: The rooms feel surprisingly budget given the price. Sheets are not high quality and bed is rather hard. The floor is this weird cement like material that we found uncomfortable barefoot. The walls are bare and could use decoration. read more

We tend to love our luxury stays with attention to detail and The Beach far exceeded our expectations! You get such a personalized vibe at this extremely beautiful, well maintained and upscale little hotel that it makes it worth it! I loved the interiors, the nuanced focus on sustainability, the lovely touches (beach bag/basket, beach slippers, yoga mat, broom to clean away sand if needed, all in-room), the caring atmosphere and the views from the ocean facing rooms... They also have free yoga every morning in a beautiful terrace-top space. They use Whatsapp for room-to-reception desk communication but really seem to just know and attend to all your needs seamlessly... it's the best hotel stay "experience" I've had on the whole. Nico and the complimentary welcome drinks and friendly chatter, Eloisa and her sweetness throughout... all made our stay worthwhile! Ziggy's and Fresca's are their restaurants and we ate breakfast in one of those restaurants (included in our stay) each morning. And you have Beach-side service from Bar Caracol as well! But the best part? Pre-numbered/reserved beach beds, for each room! read more

We read a lot of reviews for our honeymoon and we selected The Beach because of the positive previous experiences reported with the people. We can confirm that the people are above and beyond amazing and words cannot express our gratitude for each and every person who took care of us. We made the mistake of trying a second hotel after our stay and wanted to go back to The Beach. If you want privacy, good food, and good people looking after you then look no further. Don't miss the sunrises! We will be back. read more

My boyfriend and I had an amazing week here a month ago. The staff was so attentive, they mad us feel so special and we loved every minute we spent here. The hotel focuses on all the details even the smallest ones. The interiors were glamorous, and breathtaking. We will be back!!! read more

The Beach Tulum Hotel - Hotels Near Me - Tulum, ROO

Paradise. I highly recommend the rooftop jacuzzi room. You can fall asleep and wake up to gorgeous views of the ocean with amazing sunrises. Great far star gazing too. We took most of our dinners & breakfast on our patio which was easy to do. You just text the bar on WhatsApp and they bring you what you want. This hotel is perfect for relaxation and privacy. Perfect for couples looking for a romantic get away. Ps. If you want the best authentic Mexican food I highly suggest these places: - Fresco's (brkfest: fresh/healthy), - la Eufemia (lunch: the original Tulum - tacos and hippies), - and Encantada (romantic dinner). read more

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I am writing this review at 5:17 am as I just got to my new hotel after leaving the beach Tulum hotel. In fact I signed up for Yelp to help the other people know what a scam this place is. 1) you must wire or PayPal he hotel directly - hmmm, this is odd, I've stayed at hotels across the planet and never once did I ever have to wire money in advance to pay for my room. I asked again if I could book with a credit card. "NO, we do not accept credit cards!" 2) upon arrival they demand your credit card. Hmmm, this is odd. They didn't accept credit cards, only wire transfers or PayPal. Upon check in I reminded them that they don't accept credit cards. "Of course we do, for incidentals," and believe me, they will charge for everything! Please refer to point #1. 3) eco sheik- they love throwing this phrase around. Sounds cool right? Ok, I'll bite, what exactly is "eco sheik?" As explained by the hotel, we are eco friendly, and therefore we don't have paths, TVs, limited AC, lousy WiFi, etc. mind you the only green they care about is your money, and they will take as much of that as they can! 4) safety or lack thereof! The sliding glass doors on the front of the rooms don't lock. Well, technically they do, but if you apply a little force, waaa-la, open sesame! After my room was broken into I tried several other rooms (with the occupants aware of the situation) and the same thing happens. 5) email! Oh yes, the staff is quite diligent on responding to your emails as quick as possible. They do anything and everything to get you to wire them your $. Let's face it, this dump ain't cheap either! However; if you ever have an issue, like I did, your emails phone calls, etc will all go unanswered. It's almost like the entire staff is in on it or on a profit sharing program. This is by far the absolute worst hotel on the planet! Please be careful and don't get taken advantage! read more

Great place to stay. The rooms are absolutely amazing with all the private features. Breakfast makes this stay all worth it. The only downfall was the seaweed on the beach so we rode bikes to other hotels to use their beaches. I would stay here again. read more

Much better value out there, will never stay in this hotel again. I come to Tulum about 5 times a year . This Establishment does not represent tulum at all. Feels like a resort in cancun. Rooms are mediocre, Food is Horrible and you can't even walk thru the lobby and not get harrassed by some over zealous security who thinks he's a guarding the president. Bad, bad experience read more

The Beach Tulum is an amazing resort. Every room is waterfront and has amazing access to the water. The service here is also unbelievable. The concierge was able to set up multiple excursions with ease and the room service was always super polite and prompt. If you are down in Tulum and want a gorgeous place to stay, you cannot go wrong with the Beach Tulum. read more

My husband and I have traveled quite a lot, and honestly, this is one of the best, if not THE best hotel we have ever stayed at. The staff is fantastic, super attentive and just nice. The hotel is a beautiful mix between Earthy and high end. The on site restaurants have good food. The views and amenities cannot be beat! The location is right in the middle of the hopping Tulum strip. They even have complimentary bikes to ride around. We really could not find anything bad to say, except maybe we wish there was one more fan in our room, because it did get a little warm at times. Otherwise, it was near perfection! read more

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A late review. On October 31st, The Beach and Cabanas Tulum hosted my husband and I along with 106 guests for our wedding and reception. It was everything I hoped for and more! Having been a wedding planner for many years, I was probably a pain to work with... But Roberto was nothing but patient with me. I pushed for many changes in the ceremony (a few a week before the wedding) and he made it happen. Anna took care of reserving 40+ rooms for about 95 guests and even suggested other places to stay for the overflow. The food was fresh, abundant, and tasty each day (including the wedding). The service was friendly no matter what the time was. The staff (so many people!) were always willing to help no matter what. All our guests were made to feel special. I witnessed the wedding reception the week before ours and guests raved about the venue and staff. Everyone goes above and beyond! The day before the wedding, I managed to drop a big pot of boiling water on my left foot. I had some bad burns but the catering manager ran somewhere to get fresh aloe Vera to my foot - he came with bandages and wraps and was so apologetic although it was not their fault. Everyone talks of Barbara as being an amazing bar tender, but she was the sweetest person. I wanted authentic special gifts for each family... She overheard me talking about it with front desk. Barbara offered to drive me the next day (on her day off) to a factory to buy 50+ heavy gifts. She helped carry them and even negotiate the prices. She 100% did not need to do that. My family is vegetarian - the chef, catering manager, and kitchen staff went out of their ways to accommodate to us. We truly had such a memorable time and so did all our guests. Tulum is a special place full of wonderful people... But the staff (and location) of The Beach and The Cabanas just made our special day wonderful! read more

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The beach Tulum is amazing. The service, staff, food, and the beach all makes for such a beautiful stay in tulum! I would like to thank sammy, vicki, eloisa, gerardo, eduardo, and joel for making the experience such a great one! Their service was amazing and will come back to this hotel because of them! I highly recommend this place and will recommend this place to my family and friends! read more

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Honestly the hotel is very chill vibes super perfect for couples. The staff is honestly very friendly and care about their guests. The hotel is right on the street with all the clubs and restaurants so it's a very short walk to everything. It's a solid place for a relaxing vacation read more

We came to celebrate our wedding anniversary and right off the bat, I'd come back in a heartbeat. Our check-in process was quick, they put a small hold on my cc (no Amex, pls) and all they ask is to close your tab early if your flight departs when no one is at the front desk. The room we had was incredibly spacious, and you were only allowed to have the A/C on from 6pm to 8am. Room 1 was HOT, it was almost sweltering w/o the A/C. On our next visit, I think we may consider paying a little more for the 2nd floor rooms. Thank goodness for our dedicated beach beds - way better than competing for a bed at Ziggy's. I had meant to try yoga, but never really got the chance (next time!). It's nice to have the option and have a yoga mat in your room. Silvinia was our savior when it came to deciding where to eat for dinner. She also helped us secure dinner reservations at Cetli. Your phones won't likely work here, everything is mostly done via email or whatsapp. Barbara was also wonderful. You can rent bikes for 24 hours, but be warned, these are your non-hand brake models. I had a bit of a spill on our ride back from downtown. We also booked a Coba tour via the front desk and I managed to charge it all to credit card (I have been warned about their not-so-trustworthy ATMs in Tulum). We had a private driver and a tour guide who was very knowledgable. My only pet peeve, other than the sweltering hot room, was the lack of service on the beach itself. I also couldn't figure out how to get them on Whatsapp to order a drink. I would have certainly spent more if they came around more frequently. They really made our first stay in Tulum a memorable one and the close proximity to excellent restaurants and food was a real plus! read more

This place is beautiful! However the AC and WiFi don't even work. Also the rooms are not well insulated so you have critters coming in your room and flying around at night. read more

Everything has been perfect! We will only stay here when visiting Tulum! Food drinks service accomodations location beach... Perfecto!

Most amazing experience staying here last summer. From the waiters to the girls at the front desk, everybody was very nice and accommodating. Never hesitated on going above and beyond for us to enjoy our trip. The gave us a lot of recommendations to restaurants etc. and all exceeding our expectations. The actual resort was everything we imagined when coming to Tulum. Ziggys Breakfast was amazing!! And the dinner also had a lot of amazing options. Will definitely return next trip. Highly Recommend if you want a place more intimate for you and your significant other to enjoy and not feel pressed with so many travelers that are typically in Tulum. 5 star for sure! read more

I came here with my husband to celebrate my 30th birthday. It was also a combination of our honeymoon so we decided to save and splurge on this vacation. We paid for their best room. Upon checking in we were told we needed to leave two forms of deposits, $420 on our credit card and $4,000 pesos in cash. I admit I did find it odd but I figured, this is our first time in Mexico and they may have different procedures so my husband and I went along with it. We watched her jot everything down in her notebook and she said the money would be put in a safe and we could use it towards our remaining balance at checkout. Come check out, and we ask for our cash deposit. They said they don't do cash deposits only credit card deposits. After some back and forth, the manager came out and first said it was against their hotel protocol to take deposits in cash. I told them we were told we had to make two forms of deposits and he immediately was assuming that I was accusing his staff of stealing. I immediately got the sense that he did not believe us. The person who helped us was was apparently on a plane coming back from vacation so there was no getting a hold of her. The manager vouched that she was one of his most diligent workers and she would be able to clear this all up once she lands or I had the option of getting the police involved. We had to catch a flight ourselves and the airport is two hours away from the hotel so I wasn't going to chance missing our flight and us being out even more money. When we got home I emailed the manager to see if he got a hold of her and a few hours later he responds and says that she said she had no recollection of taking a cash deposit from us. He went on to say that there were only two cash deposits jotted down in her records but neither were for my room. I immediately responded, "But, I thought you never took cash deposits??? I thought you said it was against your hotel protocol??" He said he never said that and he even went as far as to say that I imagined the whole thing! TAKE YOUR MONEY ELSEWHERE!I read more

A great hotel along the main hotel drag (beachside) in Tulum. The star player here is (surprise!) the beach itself -- which is gorgeous, complete with crystal turquoise waters and white, white sand views straight from your bed. All the rooms have walk-out access to the beach. I enjoyed the private beds on the beach and the constant cleaning of seaweed from our part of the beach. There are small downsides to the hotel: no ATM, no A/C during the day, no TV in the rooms, extra fee for bike rental, tons of mosquitos (but it's Mexico and the jungle, what do you expect...). The best parts are the 2-for-1 happy hours, the amazing service from the staff including the excellent drinks prepared by Barbara, the minimalist design and the WONDERFUL breakfasts that are included in the room rate. One thing that would be nice is sunscreen and bugspray in the rooms. Overall I thought it was a great hotel. Tulum is beautiful. read more

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My husband and I went to The Beach for our honeymoon and we couldn't recommend it more. The staff played a huge role in our amazing experience - they went above and beyond to ensure we were comfortable, having fun, well-fed and always had delicious margaritas in hand. Whenever we needed a recommendation for anything from dinner to a Mayan ruins tour guide, they provided great options and jumped into action to help us plan or provide free bikes (awesome perk). We went to Fresco's or Ziggy's every morning for super yummy breakfast - so nice that it was included. The neighborhood is perfect - walking and biking distance to all the adorable restaurants, bars and shops. Although there was some seaweed when we were there in August (this was in all of Tulum), the lounge chairs were still awesome to lay in on the beach, and the pool was a lovely alternative when we couldn't swim in the ocean. We highly recommend The Beach - you won't be disappointed! read more

This is the best hotel! We had a rooftop jacuzzi room, and it was everything we could have asked for. The staff is super attentive, the food is great, the beach is beautiful, and the pool is awesome. I can't say enough good things about this hotel. It is incredibly clean, has reliable WiFi, free bikes, yoga, assigned beach bed, swings, hammocks, and easy parking. Such a wonderful place!!! read more

We absolutely loved our stay at The Beach Hotel. We honeymooned here and had an incredible experience--from the gorgeous, manicured property on extremely well kept white sand beaches (they raked away seaweed each morning!) to the kind, genuine, helpful, accommodating staff -this place was 10/10. Amazing service, amazing restaurants (Ziggys and Frescos--avocado toast every am at Frescos was THE BEST), eco-chic vibes...we're already planning on making this a yearly trip. Wouldn't choose to stay anywhere else in Tulum after a week at The Beach Hotel. read more

My son had his wedding there yesterday. The people that work at this hotel and the Cabanas are the nicest people. I paid for the one of their top rooms right on the beach. The a/c, electricity and wi fi kept going on and off. The supposed jacuzzi tub in my room had no jets in it and if you do not mind every one staring at you naked in your bath tub from the rooms above you than this is the room you want. The giant tub stopper did not work and the hot water only fills up to your ankles before it goes cold. There is no point to having A/C because half of your room has no roof so the A/C is a waste of energy. In that humidity you want A/C your money is better spent on a beach room at the Cabanas. If you open your door to the room and the door to the beach you room will be nice and cool. There are no phones or little refrigerators in your room. So you have to go and get ice from the bar whenever you need to make your water cold. Again the people that work there are super wonderful and want to help to make your stay awesome. But I would not pay what I paid for that room ever again. I did not get my monies worth. Not even close. read more

FABULOUS!!! Can't rave enough about both The Beach Tulum and its sister hotel Cabanas Tulum. The Beach accommodations simply beautiful and the beach itself everything you could ask for. Food, ambience and staff at Frescos - amazing. Make sure you get the tuna tostadas and guacamole, and spend time talking to Monica, Israel and Renata. They made it more than enjoyable. What makes this hotel OUTSTANDING and steps above is the entire staff. If you want service above and beyond, this is your hotel. Special mention to each member who made our stay FIRST CLASS and to each who went out of their way to make sure we had the most amazing, restful, peaceful and beautiful vacation: A very Special Thank you to Vickie, Geraldo, Israel, Barbara, Elizabeth, Solange, Monica, Renata, Eloisa, Mario, Silvina, Mariana, Jessica, Anna and everyone for the incredible care and service and making us feel like part of your family. We can't wait to come back. read more