Cancel

Open app

Search

Dreams Tulum Resort & Spa

2.7 (231 reviews)
Open Open 24 hours

Dreams Tulum Resort & Spa Photos

Recommended Reviews - Dreams Tulum Resort & Spa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Morning sunrise
Laura L.

Leaving Tulum Dreams resort soon. Aramando was our favorite staff member. He truly made our week memorable. The room was clean and everything was top notch. We will definitely be back.

Private dinner
Nicki P.

Had an incredible one week vacation over Thanksgiving. We were there with a large group wedding party. The hospitality from staff was professional and accommodating throughout our stay. Everywhere in the resort was picturesque and beautifully maintained. We enjoyed trying the many different restaurants onsite. There are two gyms, one indoor and one outdoor. They had ample machines, dumbbells and treadmills to get in a good workout. There is also a full sized tennis court. The poolside bar was conveniently located near the beach. We didn't have any issues finding a lounge chair or getting towels. The daily pool & evening activities were entertaining. We attended the most beautiful wedding on the rooftop terrace overlooking the ocean during sunset. Highly recommend coming here and I'd love to come back!

Soaking up the sun
Jason C.

The wife and I decided on 2 nights to scout the place out for an upcoming family trip with the kids. Decent property, nothing bad to say about it, just not much wow factor. Having stayed at many Secrets and other Hyatt properties it wasn't as high a caliber as I was hoping for. Don't get me wrong, there's nothing wrong with the place. In fact, the highlight was the beach- no vendors, very little sargasso, awesome sand/sea and it buts up against a national park- so no neighbors (both a pro AND a con, esp if you're wanting to find a $50 beach massage lol). I guess it just felt a bit dated... maybe it was the plantation/colonial style architecture? Fortunately we got bumped up to a preferred swim out room (globalist upgrade), which we enjoyed and used more than expected. The room was clean, service was always helpful and grounds well kept. The preferred club had a few snacks available and getting premium liquors was much appreciated. Overall, a good family friendly option with great safety and security. After this visit we are still considering returning for an upcoming family trip of 4-5 nights.

Amy K.

We found the staff very accommodating and friendly during our stay (thanks Enrique for keeping the pool drinks flowing!) and the food was good. While some reviews that the facilities are not in the best shape (our room ac had a hard time keeping up with the heat in late September) are true, we found everything clean and tidy in all areas of the resort. The front desk staff definitely pushed some packages and other things but you can decline those extras. The photographers around were fantastic and helped us multiple times get some cute pictures of our trip. Overall, if you want a brand new resort with all the bells and whistles, this isn't the place for you. But if you want a clean, friendly, nice resort with good food and drinks for a solid price, definitely check this one out.

Tara J.

Love love love Dreams Tulum! We are doing our yearly girls trip here this year and I'm so thrilled with every experience. From the 3 resort cats that they take care of to the amazing food to the crazy great staff, this trip has been a 10/10.

Talisha M.

Very disappointed considering it's a Hyatt property. We went during the hurricane and I will say they did their best to make sure we had food and were safe. No complaints there. Swim out room was nice. Property is cute but not as big as it appeared in photos. Kids club pool area is nice but only has access as a family a few hours midday or you have to leave your child. When we were there they ran out of towels and water for the kids. So I had to go on foot finding water bottles. Beach is nice and the pools are okay. Best food was when they did the beach bbq. Loved how secure and safe the property was. And they did a great job on the garden reception and balcony wedding. What was disappointing was so many things. Not one availability at hibachi restaurant, alcohol was watered down a lot, lines for bar, not a allergy food friendly place (glad I snuck in my own food into Mexico), first round of makeup and hair lady was horrible, slow slow service at restaurants, half the restaurants were never opened maybe that was due to hurricane, after hurricane beach was filthy with needles/razors/plastic/sooo much trash and treatment was just average. I wouldn't go back to this resort.

Outdated bathtub
Tiffany H.

We've been staying at this resort for the past 5 days with a group of 14 friends. We have stayed at other dreams and secrets properties and have never had such a horrible experience. The rooms were in poor condition . Several rooms no ac, 1 room no working toilet for 2 days ; several rooms flooded. We have preferred which was a waste, food horrible and not many options. The 2 pools were severely overcrowded, with limited seating and hardly any available spots to relax . Foam party whack, alcohol all watered down. The resort overall felt outdated and poorly maintained. 0/10 do not recommend.I would not recommend this resort based on our experience.

Room service
Shenika T.

I have been wanting to check out Tulum and I was excited for this quick get away. This was my first time at a Dreams resort and it was underwhelming. After arriving I realized that Dreams is not in Tulum proper and that was my 1st mistake. I was treated by a friendly staff named Jazmin (later found out she was trying to sell me a package) but she was friendly and offered me a drink (well 2 as requested by me lol). Checking in was relatively easy and I was carted off to my room in the Adult only side. The rooms are a bit dated but my room was clean and spacious. The balcony has a hammock and a great view of the pool. The overall grounds were dreamy (lol) and well kept. I stopped by one event after dinner and it was great. The service staff were awesome and very friendly. The check-in, concierge and bell hop staff were unhelpful and at times dismissive. On my last day I requested for my luggage to be picked up and after waiting more than 30 minutes I walked with my luggage to the front lobby to catch my transfer because no one showed up nor apologized. Juan, bell hop was rude and dismissive and Sergio was apologetic and helpful. The food was medicore at best. I ate mostly at World cafe because it was the only place always opened with seating. I also did order often from room service. Alejandro was an awesome sever. It was hard getting a seat at the Mexican restaurant when it was opened. I fell asleep waiting to go to the Italian restaurant. The seafood restaurant was really delicious and I enjoyed my meal. The coffee shop was really good. I never made it to the smoothie shop. Cocktail drinks had an odd flavor or aftertaste. After a new gross drinks I stuck to the basics and requested it to be made a specific way. The weather was horrible so I did not get to enjoy the pool or beach. All in all, this was not a great stay and I would not return or recommend this resort. If I ever return to Tulum, I will stay in the hotel zone.

Outside view from the lobby
Christopher L.

Dream Tulum Resort by Hyatt Inclusive collection is my first all inclusive resort. We attended this past week for a wedding. It offers a luxurious all-inclusive experience with beautiful accommodations, six restaurants, bars, pools, and a spa (which we unfortunately didn't get to try). Sit down restaurants include: Himitsu/Teppanyaki Table - Asian Inspired Gohan - Japanese/Sushi El Patio - Mexican Portofino - Italian Bordeaux - French Seaside Grill - Seafood Rooms are a bit outdated, little bit of rust and upkeep is needed. Top floor had low water pressure and rooms were not consistent when compared to others, but the service here is excellent. Room service is a hit-or-miss. I had to ordered items for the room through the Hyatt app or concierge for the building whom I saw over the weekend, didn't see during the weekday. I asked for a steamer to iron my clothes, three times, call and concierge, and never got one. The resort provides a variety of activities for guests, including swimming, snorkeling, kayaking, and tennis. While the resort is generally well-regarded, some guests have reported issues with the sales staff's push for UVC memberships which we experienced. They provide a $200 coupon voucher that is split amongst $40 increments, but with massages at $189 it was still pretty expensive. Plenty of liquor but I never saw them ever open a new bottle. Everything is from the back and already opened... I would suggest 3 nights here if you're resort hopping, as you can see all the restaurants and offerings in three days.

Nora D.

It was a nice resort but not perfect. The drinks were pretty watered down the staff were semi attentive as long as you were tipping them every ten seconds. The food overall was good had difficulty with the specialized restaurants and reservations. They could not always accommodate our large group or gave us hard time while doing so. The rooms weee nice and clean. The facilities overall were clean and well kept. We booked an excursion. With them the excursion was late for pickup and some items were taken. Staff was helpful when locals called to try and ransom my property back (unsuccessful in redemption). The nightly entertainment was mediocre at best but when your in an all inclusive resort you make do. Karaoke night was fun. The club in the evening was fun the music was pretty much the same each night though but when you chose to have fun you do.

Sonali K.

I have no point of reference as this is the first time I stayed at an all-inclusive resort as an adult (with kids and with our parents) so I'll just go based on how I felt overall when I left, and I felt pretty darn good. When you first arrive at Dreams Tulum, it's beautiful. The landscaping and grounds are well-kept, the staff is friendly and greets you kindly, and as you walk out the back of the lobby you walk into what you'd imagine to be picturesque of a resort. It's the sort of lobby balcony you'll want to take romantic or family photos as a memory. Be sure you do, we didn't and I regret it. I love all the iguanas they have roaming around the grounds. They are more scared of us, so if you're scared of them just let them be and they will run away. My son wanted to hug most of them and gave them names which was pretty adorable. I love that they have golf carts to help you get around the resort if you need it. There were times when my dad's knees were hurting and he needed to take the cart to get to dinner since his room was far from the restaurants. It was also very beneficial the night it downpoured and we all crammed in to get back to our rooms! The day we checked-in we had to wait a while for our rooms. My husband and I were the last to receive our room and when we did we were disappointed. It was in a slightly secluded part of the resort, the room was very dark, dingy and had a smell about it not to mention lots of mosquitoes. We went back to the front desk and Angel was quick to help us find another room. They resort was booked and the only one they had available was an oceanview and we had to pay for the upgrade, but there was no way I was staying in the first room. Angel was by far my favorite front desk agent. He was on point with helping us with anything we needed and even though he knew my husband and I had been married for over 10 years he still had a "Honeymoon" sign put up on our door and sent a bottle of champagne to our room because he knew the kids were staying with the grandparents. It still makes me laugh to this day. He checked in with us whenever we saw him and was quick to provide anything we needed. Staff in general here are extremely kind, courteous, and quick to help. I wish they staffed the restaurants a bit better. There seemed to be a shortage of help in this department, but more on that later. Our second room was beautiful and modern and had an incredible view and a hammock on the balcony. The one thing I noticed was that our bathroom was installed different than our parents. Our parents had better water pressure, got actual hot water and had a better working toilet. I ended up having to go to their room to wash my hair, but that was my only real complaint. All three of the rooms were clean, a great size and maintained well daily. I love the easy access to the beach and how simple they made it to get towels and set up your things on the beach for the day. They have a small little playground on the beach for the kids, but they had a lot of wasps around it so we kept our distance. The pools were also well made and my daughter spent a good amount of time there while our son enjoyed beach and sea life. They do have a kids club for children 3+. Our daughter only attended one afternoon, but that's because she was too excited to see her grandparents (we live in different states). I love all the activities they have each day for them. I'm sure she would have enjoyed it if she went more. The afternoon and nightly entertainment for kids was awesome. That crew has some much energy and they give everything they have everyday and every night! Everything from dancing to acrobats. It was impressive. There are a few independent companies that work on the resort that make it easy to either go sailing directly from the beach or to book excursions. We did both. Sailing was included in the resort fee so we went twice and it was perfect. 20 mins out on the water. Excursions can be booked through the lobby. They are pricey, so you might want to book in advance on your own. Coco Cafe and the ice cream/smoothie shop was frequented most by us. They had the best staff and the yummiest stuff - naturally :). I still dream about my Coco Moka iced coffee. The coconut gelato was my fave. That said, I was disappointed overall with the food and the fact they only had two restaurants open a night. They don't take reservations and there was one night we waited 2.5 hours just to eat and then another hour for food. They were very short-staffed. The food itself was ok. Nothing to write home about. As a vegetarian, we always found something, but after the second day it was the same thing over-and-over with no variety. Water bottles always readily available. All-in-all, I left very relaxed and happy. I'm not sure if I would stay at Dreams again, or any all-inclusive for that matter, but that's just because I like to have more food options!

Our balcony when we stayed!

It was an amazing week of being completely spoiled! Pools were beautiful and the resort was also. Highly recommend the Preferred Club. See Salvador at the Preferred Club Beach and he will make sure you are pampered. See Omar at the French Restaurant and for a great tequila tasting! Overall the food was good and the staff was twice as good!

See all

3 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

9 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 1

1 year ago

Helpful 7
Thanks 1
Love this 3
Oh no 0

8 months ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

11 months ago

Helpful 7
Thanks 1
Love this 0
Oh no 5
Photo of Tara J.
2
31
28

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 2
Love this 2
Oh no 2

10 months ago

Helpful 2
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 3
Thanks 1
Love this 2
Oh no 1

1 year ago

Helpful 2
Thanks 2
Love this 1
Oh no 2

2 months ago

Rodrigo was awesome! Very good English and helped us with all we needed. I highly recommend coming here the service was great

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 months ago

Bad food. Bad resort. Rip off.. garbage... even free I couldn't tolerate. The food is only edible for cats.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 5
Thanks 2
Love this 3
Oh no 2

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 2
Love this 1
Oh no 2

3 years ago

Helpful 7
Thanks 2
Love this 2
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Severiano O.

Severiano O.

Helpful 4
Thanks 1
Love this 3
Oh no 1

1 year ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

11 months ago

Helpful 1
Thanks 1
Love this 2
Oh no 1
Photo of Chris A.
2
201
193

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Severiano O.

Severiano O.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

4 years ago

Business owner information

Photo of Severiano O.

Severiano O.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 6
Thanks 1
Love this 2
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 2

Page 1 of 6

Dreams Tulum Resort & Spa Reviews in Other Languages

Review Highlights - Dreams Tulum Resort & Spa

I couldn't believe how many people were rude to this super helpful and nice staff.

Mentioned in 3 reviews

Read more highlights

Hotel Mi Amor - View of restaurant

Hotel Mi Amor

4.8(53 reviews)
7.6 km
$$$

Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in…read moretulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there.

Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully…read morereclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum.

Photos
Hotel Mi Amor - Resort restaurant at dusk

Resort restaurant at dusk

Hotel Mi Amor - Bedroom

Bedroom

Hotel Mi Amor - Beautiful grounds

See all

Beautiful grounds

Ahau Tulum

Ahau Tulum

4.1(86 reviews)
12.6 km
$$

You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

Photos
Ahau Tulum - Beach view

Beach view

Ahau Tulum - Steak Tacos & Guacamole

Steak Tacos & Guacamole

Ahau Tulum - Huevos rancheros.

See all

Huevos rancheros.

O Tulum - Yum

O Tulum

4.5(33 reviews)
3.0 km
$$

The best place to stay in Tulum. Their food and drinks are also amazing! The staff is also…read moreincredible.

Stayed here for my first visit to Mexico! Where to begin…read more.. One ; it's far from the main city's about 45-1hr away from the main tourist towns. A taxi will cost 50-75$ depending on your driver ; rates seem to changed even when coming & going to same location.So having a rental at this location of the hotel might be better idea however please be aware this hotel is down a bumpy long dirt road! Two( Check in) went pretty while expect for the paper signing about 20 papers than I was told to make sure all my signatures matches my passport as they may have to call me back out if the owner does not agree with them ( Wierd) .Also got a free welcome drink of choice which was nice !!! Third( room) ; just as described; I booked the deluxe room which had a private shared pool with 2 others. WIFI went in and out. Pretty bad if you need to do work or school work as I did being I took a summer class.( I didn't allow housekeeping to come while there and I didn't use the safe just to keep everything safe as I read other reviews on Travelocity. Shower Water did get warm after I realized the correct way to turn it ( my fault) ! Fourth( hotel restaurant) it said free breakfast which from reviews I read was free a few months ago it's no longer free the only thing that was is a choice of ( coffee, orange or fruit) you pick 1.. disappointing since that was one of my reason of booking the hotel ! Also breakfast was not too pricey but dinner and drink are like if we're in the us ! No difference in price. I also ordered a certain breakfast plate which they did not make correctly it was missing two items .. Fifth( pool/beach) ; I use the top balcony pool once it was nice with an amazing view. Beach was rocky and had a lot of seaweed I did not even go on the beach even tho it had a lounge chairs . Best part; the view ; staff was very nice & friendly ! It's very secluded & private if that's what your looking for. Covid testing was 120 each usd Covid testing cheaper elsewhere noticed after being taxi too a bar and it's many other places just a heads up but at least they provided it . A doctor will be called to hotel and sent to your room ; get results in a few hours !

Photos
O Tulum - Chorizo omelette

Chorizo omelette

O Tulum - Burrito

Burrito

O Tulum - Açaí bowl

See all

Açaí bowl

LIK Tulum - Patio with hanging chair

LIK Tulum

5.0(1 review)
6.9 km

The most amazing hotel/rental have ever stayed at! I think the place is also a residence, but they…read moredo rentals. ***LOCATION*** The location is perfect, right between downtown and the beach, with everything close by - shops, grocery store, restaurants, bike rental down stairs, etc. And it's in a quiet part of the city. It's like a 5-10 minute walk downtown but downtown is pretty loud. This was close enough but just far away to be calm. ***ATMOSPHERE*** The inside is insane! It really feels like a 5 star resort. There are saunas, hot tubs, cold tubs, a zero entry beach-like pool that curves around surrounded by plants. There is a huge space downstairs that is covered and has a kitchen area, seating and hanging chairs. They have a pool on the roof and other amenities. The inside is so nicely decorated and the stairwells have an opening to outside and it's overall just super nice. Inside of the rooms is amazing! We were 3 in a 6 person suite so we paid like 28 USD each per night but had we been 6, the price would have been 14 USD a night per person over a holiday weekend! The room included keypad entry with code, then you open the front door to two more doors directly. One led to a bedroom with full bath and fridge and everything, the other led to a living room with pull out couch, with dining table, couch, full kitchen, a balcony with a private hot tub, bikes, and a half bath, and then off of that room there was a big bedroom with full bath. ***STAFF*** The staff was friendly and they helped us get in right away and everything was very smooth and instructions were simple. ***CONCLUSION*** Will definitely be back next time I'm in Tulum!

Photos
LIK Tulum - Inside

Inside

LIK Tulum - Pool patio area

Pool patio area

LIK Tulum - Stairs

See all

Stairs

Casa Tortuga

Casa Tortuga

4.0(23 reviews)
3.5 km

What an incredible place to visit with 4 different cenotes to explore! Your initial visit to the…read morecenotes around the park must be with a tour guide, but you can pay extra for a private guide. No matter which tour you choose you're going to be in the cenotes with other people, so I don't think it's worth the extra cost to get a private tour. Once you pay, you wait until there's about 20 people in your group. Our guide was awesome, and he took us through the cenote with the cave first, which was absolutely beautiful, and then we swam in two open cenotes and one more cave. (They had an option to kayak one of them, but it was so short I was glad we didn't opt into that). Although we didn't pay for the all-inclusive food, that is an option to add on. At the end of the guided tour, you can also go back to the open cenotes and swim as much as you'd like. The tour itself took about an hour and a half. It even rained part of the time and it didn't affect our fun at all. I would highly recommend checking this spot out on your trip to Tulum. They have plenty of free parking and lockers you can rent for $7.

Went to Casa Tortuga in Tulum, Mexico to explore the cenotes for the first time, and it was such a…read morecool experience. Lockers are $6 and they give you a lock and key--plus the key is on a wristband so you don't lose it. You do have to wear a life jacket, but those are free. They also have bathrooms and changing rooms, and you're required to shower beforehand to rinse off any oils or lotions. A guide is available if you want one. We spent about 45 minutes in each cenote, checking out the stalactites and stalagmites inside the caves. The water was freezing, so it definitely takes a minute to adjust! I'd highly recommend bringing water shoes, maybe even your snorkel gear, and definitely a towel. There's food for purchase and some souvenir options too. Overall, the customer service was great and the whole place was worth the visit.

Photos
Casa Tortuga - Entrance into the cenotes

Entrance into the cenotes

Casa Tortuga
Casa Tortuga

See all

Hotel Villa Pescadores - Beach views

Hotel Villa Pescadores

4.2(33 reviews)
6.1 km
$$$

We really loved staying here! I came to Tulum with my mom and a friend for my birthday weekend. The…read morehotel is nestled in a construction zone and makes it sort of difficult to find as the entrance is now only an exit and cannot find on google maps. We were able to put the entrance of the archeological zone in the gps and go through that way. Once we found it once we were able to easily go in and out. We had a car rental which I highly recommend. As soon as we got to the hotel we were warmly greeted and checked in. We got much needed welcome drinks and shown to our hut. We loved our little hut, we had three of us comfortably in the two double bed hut. The AC is only from 6pm to 9am but can text the staff on what's app to turn on outside of that window. The AC was very cooling at night but wasn't much of a benefit while getting ready around 5pm. We were there in May 2023 and ended up putting our hair up and wearing minimal makeup. The hotel itself didn't have a ton going on since it was low season but we didn't mind, it was nice and quiet most of the time. The beach front restaurant was a great first night meal. We ordered the whole fish that was flavorful but full of bones. The guacamole was delicious. All of the staff is amazing and super responsive. I've never stayed anywhere where the staff was that responsive to everything we needed. They were also super helpful in getting us set up for the things we wanted to do. We went over to the sister hotel Ahau for yoga and a beach day which was so amazing. The seaweed is a huge issue here and the beach in front of the Pescadores was not swimmable. But we rented bikes and rode over to Ahau where it was definitely swimmable and had a great time. We were only woken up by the construction one morning and able to take naps later that day. This hotel is off the beaten path and you definitely need a car to get around as the taxi prices are outrageous. There are some really cool restaurants within walking distance too and we walked along the beach on our way back. Overall this was such a great place with amazing staff, Alex took great care of us. The price in my opinion was great and I would highly recommend. And they deliver you coffee to your porch in the morning! Doesn't get better!

This hotel is amazing. It's not a big place it's kinda a small boutique hotel. Right on the beach…read morewith the most incredible open air tiki hut restaurant. It's the closest place to the Tulum Ruins. In fact you can see the "castle" from the beach. The beach is lovely with tons of space to lounge, with several hang out areas. There is also a beach side bar that has swings! It also serves awesome food & drinks beachside. I had a salsa one afternoon that was made with pumpkin seeds omg so incredible! The fishing boats come up on the beach in the afternoons & as the sun sets over the Pacific Ocean the surrounding beauty is beyond compare. Pure tropical paradise. I spent a lot of time hanging at the beach bar swinging in the swings drinking margaritas & shots making friends new & old. It's hard to beat this spot on the beach. I'm 100% a beach person & this spot has to be in my top 5 EVER. It's really that great. The tiki cottages are the epitome of tropical paradise with all the creature comforts you could possibly need including AC. A little rustic but stylish, Bohemian chic, simplistic, yet romantic & very cool. What's even more incredible is the staff. The staff is BOMB. They are so sweet but so professional. Just totally cool, upbeat happy people that make you feel like family. Very very special staff at this place. Hanging in this drop dead gorgeous place it's impossible not to be in a good mood. It's not the kind of place that has super brand new modern floating sinks in the bath, super lux marble tile surround, chandeliers & that kind of urban upscale city stuff. It's nothing like that. If that is what you want this is not your groove. If you like a rustic tiki hut style, a natural tropical ambiance, in a romantic setting with super comfortable beds, incredible local food & the most incredible friendly staff, your paradise awaits. You can walk around this whole place barefoot in the super soft white sand. It's like your on your own little island. The sand is so WHITE, soft & luxurious! The extra touches at night like all the candlelight & the little galvanized tubs of water to wash your feet when you come & go from the restaurant are extra cool. I tried hard & racked my brain to come up with something that was bad here & the only thing I could possibly think to improve is the water pressure of the outdoor shower by the beach. And it was still not bad! Please don't stay here bc I want to be able to get reservations, often. Ha ha ha. I can't wait to return. This place is perfection.

Photos
Hotel Villa Pescadores - View from check in to our hut #15

View from check in to our hut #15

Hotel Villa Pescadores - Trail to the beach

Trail to the beach

Hotel Villa Pescadores - Tunnel to paradise

See all

Tunnel to paradise

Secrets Akumal Riviera Maya - Massage room

Secrets Akumal Riviera Maya

4.1(188 reviews)
18.3 km
$$$

This was my second experience at an all inclusive resort. This is an adult only resort, so no loud…read morekids running around or anything like that. We were here for 1 week and absolutely loved it. Each building has a concierge that is able to handle bookings or notify you of upcoming activities. My concierge was very helpful and communicated with me through whatsapp. You can also use the hyatt app to find this information. The resort offered many things to do throughout the day. There is also a beautiful beach, and the resort is a short walk to the town of Akumal. Activities were endless (in the morning). There are also some activities that have a limit on participants, so you may need to reserve early such as midnight for paddleboarding, or get to them at least an hour early to have a spot. Unfortunately pools were shutdown by 7. There were multiple restaurant/food options. Drinks were everywhere! There was also drink service at the pools. Room service was included and mini fridge restocked everyday. Tipping was not expected here, but they did accept pesos / US dollars. Overall an amazing experience. If you are looking for a relaxing vacation, this is a great place to start.

We came to Secrets for our wedding anniversary. It was a very nice experience compared to the…read morepreviouse all inclusive resort. Secrets is an adults-only resort, so you wouldn't see any kids running around. We were there for a week, and it was a really nice and relaxing time. It was a really nice adult vacation where all you do is eat and drink. Also, the resort offers activities you can join, but some require advance sign-up, which you can do through the app or your building's concierge. There were a good number of restaurants that you could go to. And there was a good number of bars as well. The staff was really nice and frendly always greeting you and making sure that you are okay. One downside is that if you want to lie at the beach, you will need to get there early to get a chair. A majority of the time, we were at the quiet pool, where people would just be doing their own thing, such as reading a book, on their phone, or just taking a nap. Some people would go into the pool from time to time. But definitely more relaxing.

Photos
Secrets Akumal Riviera Maya - Preferred Room King Bed

Preferred Room King Bed

Secrets Akumal Riviera Maya - Preferred Club Bar

Preferred Club Bar

Secrets Akumal Riviera Maya - Seaside Grill

See all

Seaside Grill

Hotel El Pez - Hotel restaurant lunch

Hotel El Pez

4.8(24 reviews)
10.3 km

Can't say enough about our stay here over Christmas with friends and family. First off, Service -…read morethis was actually one of the more affordable beach zone hotels, but compared to the other Colibri hotels we visited, the service here was better and exemplary. In particular, the front desk person Gilberto was such a star, functioning like a personal concierge during our entire stay. He catered to our every need, going above and beyond, even walking out to the street to talk to taxis for us. As a small business owner, I know good employees, and Gilberto is an MVP, but the entire staff was terrific and reflected the same attention to hospitality and detail that rivals what we experienced in fine hotels in Thailand. The hotel property is quaint, with all units facing the beach. This hotel is on a secluded stretch of the hotel zone, so you do have to walk about 10-15 minutes to get to other hotels, shopping, and restaurant, if you don't want to pay for the pricey taxi's in the area. Of course, there are pluses and minuses with this, but we were ok with it, and enjoyed the quiet non-party atmosphere. The beachfront is a little inlet bay and there is a beautiful sand beach, but there are alot of rocks in the water, so it doesn't make for good swimming, but if you walk down the beach to the right about 5 minutes you get to a really nice swimming beach that stretches for miles and was as good or better than Playa Paraiso. Also on one side of the inlet is a mound of volcanic rock that was popular for viewing sunrises and sunsets. Food here was really good. We ate included breakfast every morning, and had a lunch and dinner here. You can ask them to prepare even off menu items, like whole fried fish at the best price I could find anywhere in Tulum. Octopus was a standout too. Cocktails were average for Tulum's high cocktail standards. There were nice touches like fresh coffee brought to your room every single morning, and tea and chocolates waiting in your room every morning. Total surprise was a gift addressed to every member of our party under the lobby tree on Christmas morning. The gifts weren't of the dollar store variety either. They were quite nice arts and crafts. Never had a hotel do this for us in our lives. If you're looking for a quiet hotel for the family with impeccable service, El Pez is for you.

Have nothing but good things to say about this place! Beautiful hotel! Room is right on sand…read moreoverlooking the water! There's a hammock in place to see the ocean. Breakfast was included to us- fresh juice, coffee and a main meal which was good! Staff is incredibly kind and welcoming. Small touches like hot tea brought to your room at night and they set up an essential oil diffuser, complementary cocktail when you arrive and coffee on the front porch in the morning. Wonderful Experience :)

Photos
Hotel El Pez - Grilled octopus at the hotel restaurant

Grilled octopus at the hotel restaurant

Hotel El Pez - Glorious Sunrises every morning

Glorious Sunrises every morning

Hotel El Pez - Restaurant

See all

Restaurant

Dreams Tulum Resort & Spa - resorts - Updated May 2026

Loading...
Loading...
Loading...