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Ahau Tulum

4.1 (86 reviews)
ModerateHotels

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Camarones a la talla
Natalie T.

We are obsessed with Ahau!! The location is perfect, the amenities are great, and the staff are unbelievable. We stayed in the junior ocean front suite and it honestly is one of the nicest places we ve stayed. The view is a 10/10. We also love that they have live music almost every night and their restaurant is fantastic for lunch. They had one of our favorite meals in tulum - the shrimp alla talla. Highly recommend getting it. The ceviche negro was delicious as well. I'm literally thinking of just making this an annual trip for us. My husband and I have had one of our best vacations yet here

Sparking water with a view
Amber M.

Ahau Tulum is right on the beach and in the middle of town. Very easy to get around for shopping and fun! The food at the hotel is really wonderful, the staff is very attentive. I really enjoyed the empanadas they were made from scratch, every morning.

Gloria D.

This place was beautiful! The staff was super welcoming and friendly. We had a beautiful view of the beach and it was relaxing to enjoy a delicious meal in such beautiful weather. We each decided to share taco platter and shrimp empanadas. I absolutely loved it all! We also enjoyed the 2 for 1 drinks advertised. This is a great place for food. The restaurant is connected to the beach hotel and the arts center.

Complimentary welcome drink- mezcal punch
Tina T.

We stayed here for 4 nights in December in one of the little huts on the grounds. It is definitely the epitome of glamping in a high-end resort. We were pretty surprised with how small the room was and how rustic the accommodations and bathroom were. But we didn't spend much time in the room anyway. The grounds upkeep are impeccable, and you feel like you are in a beach oasis. I loved hearing the crashing waves from our room. And because we were guests, we had access to the beach beds and food/drink service. We did yoga some days, had brunch there most days, and one day while I skipped yoga ($20 per person), I waited for my friend and had a latte in their open lounge area and read a book. SO RELAXING. Every morning, they offered complimentary coffee and cookies to be delivered to your room in the morning. And we received a welcome cocktail when we checked in. You also don't have to pay when visiting the famous art installation next door, just let them know your name/room #. Surprisingly, the food/drink prices were on the lower end of all of the other restaurants on the strip. That was nice considering how expensive it was to stay at the hotel!!! On the weekend, there is a dj at the beach bar which makes for a fun day on their beach beds. Lots of good people watching including all of the influencers that Tulum appears to cater to. Lots of beach vendors walking along the beach. This is definitely a cool piece of paradise.

Beach view from restaurant
Olivia L.

We stayed here for 5 nights and it was a little slice of paradise. We were here the last week before they were closing for renovations for a couple months but I felt like the service and accommodations were still top notch. The only thing we missed out on was the Aerial Silks yoga. The room was small but luxurious. The had a top level ocean view room. The bed was super comfy and faced the large glass doors that opened to the patio. The view was wonderful. The entire building is made up of wood and straw which gave it that unique jungle feel but it also means it doesn't make for good sound proofing. At night we could hear the bass from the music at surrounding restaurants and hotels. The morning coffee and baked good service was great and was free which was nice since everything else was expensive. The food and drink at the restaurant/bar were yummy but definitely higher price point but it seems like most places in Tulum are about the same. The morning yoga was awesome and so relaxing with the view of the ocean and sound of the waves. It was $20/person. We also participated in a Temezcal which was a pretty crazy experience. That was $75/person. The staff at Ahau was excellent. Everyone was very friendly and attentive during our stay. I do wish that Ahau had a pool since the ocean was full of seaweed. I was bummed that we still had to pay a food and beverage minimum to use the sister hotels pool. I feel like that should be included. I did like the free pass the to the Tulum Jungle gym though. That was a nice perk.

Jessica G.

my group had come here for breakfast, all of the food we each had was SOOOO delicious!!! The service here is very is awesome! Our server, Emanuel was the best and very attentive. The steak, huevos rancheros were great portion sizes as well!

The complete package. Incredible views, hospitality, rooms  and food!
Amber J.

Stumbled upon heaven. I waited to book my room until I got to tulum. Panicked, had no wifi and just drove up and down the street til I saw something I liked. Little did I know when the sunrise came, I'd be greeted with absolute paradise. Everyone was so helpful and kind, I felt safe and well taken care of. It's on the pricey side, but you get more than you pay for. Wake up early, watch the sunrise, take a nap, get up for breakfast on the beach for acai bowls at raw love (connected to the property) get in the pool for your coffee and homemade granola bar service... then grab some lunch. The music on property goes from zen all morning til about 11 then the lounge music to really set off the vibe. They have a wood fired pizza and fresh fish bar on the beach. We stayed up by the pool for our lunch to just look out. We got the fresh catch of the day ceviche that they serve with house made ground corn chips and habanero, and we got the wood fired shrimp plate that was massive and amazing. There is a sweet little family right on the beach selling hand made beautiful bracelets, macrame swim covers and the dreamiest macrame sun catchers that take 3 days to hand knit in a variety of textures and styles. This place was an absolute dream!!!

Lisa A.

My husband and I visit Ahau because we wanted to see Ven a la luz but unfortunately, it was closed for maintenance. We were so bummed but we decided to hang out here and have a few drinks with our ceviche. The view was absolutely Amazing! Warm weather, blue waters, great service, amazing foods, and cute dogs roaming around to say hi to all the guests. I definitely want to come back!!

Izzy A.

Visited their beach club for a day and the experience was a 10/10. Incredible, friendly staff, comfortable bed and the steak tacos were way better than I was expecting

Blanca R.

Ahau is such a perfect little "getaway from it all." An opportunity to disconnect and be at peace with the sights and sounds of the ocean. It's right on beach with the most picturesque scene of clear waters, white sand and blue sky. Nothing but your bathing suit, coverup and chanclas necessary. Upon arrival your feet meet a sandy pathway lined by palms that lead you to the reception or your cabana. We were warmly greeted by Monse who made us feel right at home. Tanet showed us the way to our master suite which couldn't be any more perfect. Thank you to everyone at Ahau. Wish I was still there!

Sign
Beverly R.

Absolutely a hidden paradise sitting off the beach area of Tulum. Margaritas chips and salsa with a stunning view is a beginning for a hungry bunch. The Buffalo Wild Wings were crispy and spicy just the way I like them. Tasty salads for my friends and juicy hamburgers for the rest. I failed to mention the fries are awesome.

Nic Z.

TL;DR Pretty, not perfect. (But what is?) Tulum has been on the top of my travel list for several years now. Upon getting buy-in from the boy, I knew exactly where I wanted to stay; Ahau had also been on said list. We stayed in a hut, because I'm obsessed with tree houses, and while it was absolutely adorable, it was extremely cramped and buggy. Regardless of how careful you are to shut the door and use the mosquito net, the bathroom floor has massive openings to the unit below - which has the bathroom completely open to the outdoors. Hence, many, MANY bugs will get in. There is also no space to put bags or clothes in the huts (the bed takes up the entire room). We ended up leaving most things in our suitcase and just rummaged for them in the darkness every day. Oh, yeah. That too. It's super dark in there. You will become an expert in feeling out everything you're looking for. PROS: - Prettier than the photos (when does THAT happen...?!) - Great staff - Cozy day beds (included!) - Great beach - Good location - Good food - View from the restaurant - PUPPIES! CONS: - Mosquitos - Inflexible menu (got charged arbitrary amounts for the slightest modifications -- leaving out, not adding, things) - Mosquitos - No room for personal belongings in the huts - Mosquitos - The huts let very little light in, so it's hard to find things in your bags...which there's already no room for - Mosquitos - Zero soundproofing (good luck getting any sleep in the huts) - Mosquitos - Yoga is for a fee, NOT included, and it was very expensive - Mosquitos - You can't park your own car, and the valet folks aren't always available or prompt - Mosquitos mosquitos mosquitos everywheeeerrreeee BONUS: here's a cool video about the owner / Ahau's story https://www.youtube.com/watch?v=TCTFQ5N3E58

Walk way
Cheril W.

Love this place Minus the fact that they have no pool. Because it is the time of year where the beach in Tulum is filled with seaweed I was really disappointed about no pool! Other than that I am in love with the design and vibe of this entire jungle themed resort... Staff here was unbelievable and extremely accommodating. Security stands at front to monitor who comes in and out. We stayed in two different rooms on ocean view and the other was the smallest room available and we loved both with their very unique styles. They give you access to Tulum Jungle Gym which was a huge plus for me...They have yoga classes available daily which is awesome... Overall so happy with our stay here.

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Ahau Tulum Reviews in Other Languages

Review Highlights - Ahau Tulum

The bed was comfortable and the hammock on the balcony was perfect for relaxing with a view.

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Nômade Tulum Hotel - Bungalow

Nômade Tulum Hotel

(111 reviews)

$$$

Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

Hotel La Zebra

Hotel La Zebra

(43 reviews)

$$$

Pure magic! We stayed for a week in February and it's technically the off-season which meant fewer…read morepeople, a wide-open beach, and perfect weather. Everything felt calm, spacious, and unhurried. We booked the Sea View Ground Floor Suite with Plunge Pool and it was gorgeous. The room had a king bed, two twin pullouts, a small dining table, and a bright, spa-like bathroom with 2 rain showers, dual sinks, and a separate toilet room. The private deck and plunge pool faced the ocean and beach with an unobstructed sunrise view. If we wanted it heated like a hot tub, we'd message the concierge on WhatsApp and they'd turn it on almost instantly. Service was thoughtful and seamless. Check-in was easy, communication was clear, and every night we received pastries and a thermos of tea in different flavors like lemongrass and hibiscus as a surprise treat. On arrival, the adults were welcomed with margaritas and our kids with pineapple juice. Housekeeping was meticulous, right down to straightening our shoes. Beach towels and cover ups were in the room and beachside food and drink service made it easy to spend all day by the ocean. The hotel is small (about 49 rooms) so the beach never felt crowded and there was always space to relax without competing for loungers. We were traveling with family (both of my brothers and their families), and the staff made a real effort to place rooms near each other, which made the experience even more special. Luxurious, relaxed, and genuinely welcoming. NOTES/TIPS: **Book early if you want a specific room type. We booked about four months out and availability was already limited. **They're strict about room occupancy limits. If you have more than 4 in your family, a second room is required. **If you don't want to rent a car or get a taxi, the hotel can arrange round-trip airport transportation for $400 plus tip. **Checkout is at noon. Staff will check the room for any left-behind items and the front desk can hold your luggage if you want to stay and enjoy the property longer.

Perfect beachside setting in Tulum. Convenient parking available for our rental car. Staff were…read morevery attentive. Room (#26) was comfy and had an amazing view of the beach. Very quiet location - except for the one night there was salsa dancing and a band. However as promised they ended by 11 and it was fun to have that entertainment right there. It was our first visit to Tulum so we were also super happy with WHERE this is in relation to shops and restaurants. We really had a great walk either way on the beach to experience other places during the day, and in the evening we were close enough to walk to many places for food or cocktails. Loved the amenities at the hotel- 2 bars, restaurant with delicious food, in room pour-over coffee set up, safe, fridge, safe drinking water. Would recommend La Zebra!

Kanan Tulum - Night view Nest

Kanan Tulum

(46 reviews)

$$$

Absolutely amazing! Amazing staff! Amazing service. Food was delicious! I can't say enough of this…read moreplace. I normally don't like " boutique" type resorts but this one was on point! Highly recommend the suite with the ocean view. Worth every penny! They have "nest" type tables on top of the resort. You can order food from there, drinks, hookah.

Visiting this restaurant even once is definitely an unforgettable experience, because the place is…read morebuilt and designed in a very unique and beautiful way. It gives the impression that the entire restaurant is elevated among the trees. Up on the second floor, you'll find the main dining area, plus a bar, a DJ booth, and a space for dancing. If you go higher, there's a level with private little booths for dining, and it truly feels like you're sitting in a tree. I've visited this restaurant twice for dinner, and both times it was aesthetic heaven - the atmosphere was truly fantastic! Unfortunately, I can't say the same for the food quality. Most of the dishes my partner and I tried were just okay. Honestly, there wasn't a single dish I'd call delicious. The menu isn't very big, but it does have a few interesting options. On our last visit, we decided to share several appetizers: Naan Bread, Guacamole, Crab Croquette, Fish and Chips, Tuna Cakes. From all that, we only really liked and enjoyed the fish and chips and the crab croquette. The rest wasn't good - especially the naan bread, which was hard and flavorless. The tuna cakes were very dry and tasteless as well. From my first visit, I also remember the food tasting just okay. I did try the Grilled Octopus, which I liked, but definitely didn't love. To make matters worse, the prices on the menu are quite high. The food quality doesn't match the prices at all. Even the drinks, including soft drinks, are overpriced. For example, when I ordered a mocktail, they brought me a glass that was half-filled with ice; and the drink cost 300 Mexican pesos (U.S. $16). Crazy! Another negative point is the extremely loud music on the main second floor. It's impossible to have a conversation if you sit in the middle of that level. However, if you go to the separate area across the little bridge, the music is a bit quieter, but still louder than it should be for a relaxing dinner. The first time I visited, I got a table on the uppermost level, and the noise level was much better up there. I definitely preferred that upper area. On a positive note, I want to mention the sweet staff - the hostess and waiters were always extremely nice to me. But both times I visited, the waiters didn't check on us much during the meal. Also, if the restaurant is busy, food preparation can be very slow; we waited more than 40 minutes for our order. To sum up: I do recommend visiting this place, but more as a visual and artistic experience, not for the food. Go for the atmosphere, enjoy a drink and a tasty appetizer like the fish and chips or crab croquette, but plan to have your main meal elsewhere if you're looking for truly delicious food.

Azulik - Dinner view

Azulik

(208 reviews)

$$$

Well, when we arrived for check-in, everything seemed as expected. We were greeted and introduced…read moreto the concierge. We were given the information about the property and all the amenities as well as given a tour and then shown to our room, typically when you first arrive, they perform a greeting cleanse to, clear energy, set your vibe and give you a little taste of the beautiful Mayan cultural traditions. Unfortunately, when we were shown over to the location where they perform the energy cleanse no one was there so they said we'd have to come back the next day which never ended up happening. Finally, moments before we were checking out we asked if it was possible just to see what the experience was like before we left. That part was actually really good, especially after our experience staying here for six days, which will make sense by the end of this review. When we checked in, it was already dark out but the design and lighting as well as the bio inspired architecture which fuses art in nature was pretty cool to see. They only give you one key for your room for some odd reason, it was a little inconvenient because it meant that me and my wife had to be together at all moments and couldn't explore or do services separately without the hassle of having to meet up to share the key, or the other option is to go walk all the way to the front desk, which, although the walk is beautiful, the design of the floor is made out of a bunch of branches for the walkway and is very difficult to navigate, especially at night so walking turned out to be more of a hassle, but that's just me being nit-picky. The other option is you can reach out to your concierge and then they can send someone which means you're waiting sometimes 5 to 10 minutes, again very small minor inconveniences but nonetheless adds up when staying there for six days. It definitely has an effect on the overall appeal and serenity that one would expect from a place like this. The room itself had two very small shelf like closets definitely not enough hangers or space to accommodate both of our very limited wardrobe that we brought. I had to put 2 to 3 shirts on one hanger and hang the pants inside and that's literally all I brought other than T-shirts and socks and underwear and one pair of nice shoes I literally packed very minimal and still didn't have enough space... again very small inconvenience but nonetheless 20 different small inconveniences all fused together to make one kind of annoying overall experience. Now I can say that I have mixed feelings about the minimal electricity and necessity to use tea candles for our lighting, but I respect the sustainability aspect of it and it did make very nice environment and mood. The only downside is they tell you that you don't blow the candles out and you can leave them on overnight and we had one explode right next to our heads and over all of our bathroom essentials. The shower is right in the middle there's no protection for water so it gets all over the floor, I nearly slipped a few times because of it. Probably sounds nit picky, but these are things I believe make it or break it for places like this. We experienced some type of mishap daily. We ordered hot water and they brought a dirty used coffee pot. They left the dirty brush in the toilet area. Didn't pick it up until the following day. Asked us if we could place it outside the door. Took forever to bring blankets. They got maybe 8/10 requests wrong and charged us for some and denied that, so wasn't able to get a refund. wasn't much, but principally speaking it's horrible feeling in the midst of many things going wrong. Atmosphere - 90% (small weird sewage smell almost everywhere except the room) Vibe - 80% Cost - 75% should be more enjoyable for the price imo... i dont mind paying extra for experience when its on point Food - 60% (first meal, room-service, was incredible {and cost matched that} every other meal on property lacked in all ways except the sushi which we enjoyed as a snack before going to dinner off site. Really over priced in general but the experience and design makes it palatable. Service - 2 stars overall (except for our concierge who had to deal with her associates lack of professionalism and incredible number of mistakes made each day). Location/architecture,view - 100 (If it wasn't for the sound of the ocean slapping the rocks below our balcony and the sound of the waves soothing us at night, waking up to the most amazing view from bed facing the ocean and the sunrise and also the sunsets each night with a great breeze and insane temperatures than this trip would probably have been all bad. My suggestion. Book 1-2 nights for the location and view then find a better spot elsewhere.

Although I found the resort to be beautiful, the customer service was far below the level I expect…read morefrom a hotel of this price range (I paid $600+ for ocean front room/night). There are no concierge reliably onsite. You are given a WhatsApp number to text and sometimes they can be very slow to respond. First issue I ran into was the concierge's lack of punctuality and poor communication regarding bike rentals. She promised a bike at 8am but 15 mins before the agreed upon time texted me that she could not follow through. I agreed to wait until 10 but was delayed a second time until 11. The second delay was not even communicated to me without my prompting. See chat screenshots. The main issue was my balcony was flooded by careless guests upstairs who left their outdoor tub running (see pic). I was splashed and had to change. My phone also got wet and I could not charge it for the rest of the night until it dried. I could have had other valuables such as electronics out that could have been irreparably damaged and I could not use either loungers, which were soaking wet for the rest of the day/night. The water ran for 10 mins before hotel staff could stop it. No one came to clean my balcony. However, most disappointing was the concierge's refusal to take accountability for the incident (again, see screenshots). I would have been happy with a complementary margarita but instead was completely dismissed. I asked to speak to a manager on site and was told there were none. I asked for an email address or phone number and was given only the reservation email address. I detailed my experience in an email and waited 2 weeks before righting this review. No one replied. It is my experience that guests' conduct at the hotel is within the control and part of the hotel's responsibility and that top tier hospitality establishments, which I had assumed Azulik to be, value customer satisfaction and have accountability. I was sadly wrong.

Ahau Tulum - hotels - Updated May 2026

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