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    Kanan Tulum

    4.1 (46 reviews)
    PriceyHotels

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    Jamie A.

    Booked a whole cabana that fit my group of 6 friends. Reservation was made months ago and worth it if you want a great view. The skewers were amazing and I could've ordered more if I had more time. Ceviche was good but was missing more lime in my opinion. Drinks felt a bit watered down, but I ordered more water than cocktails due to the insane hot weather and wanting to stay hydrated. Our party was for a bachelorette and it was all picture worthy. We didn't account for much time, but you can spend a whole day here lounging if that's more your style. I wish k stayed longer. Children and sellers come up to you selling bracelets and coconuts. I understand that they are also making a living. I appreciate that they are not aggressive sellers and will respect your wishes if you don't want to buy anything. They will respect your space. There are no changing rooms. The shower is open and outdoors. Make sure your swim suit is already on underneath.

    Mezcal recommended by Fidel
    Jimmy T.

    Kanan is a go-to beach club. They feature talented DJs spinning that Tulum house music, and they offer excellent drinks. Fidel was an exceptional waiter; he was incredibly knowledgeable about their mezcals and expertly guided us on pairing them with citrus, salt, and other dishes. Def would come back.

    Rib Eye 7/10
    David O.

    Amazing service! Great ambience and view. $150 per person, if you select the Nest option. Worth it? Not sure. But we really had a great time and our server was very informative with the menu and also about Mexico culture. We ordered the Risotto Nero Di Sepia $420mex. For me the shrimp and clam on top was amazing but the rice didn't had much flavor. Beautiful presentation. We also had the Rib Eye $1,200mex and the cowboy $1,200mex which didn't impressed me. If I have the opportunity to come back, I probably ordered more sea food. That was great! Last, all drinks that we had 10/10. :)

    Avocado toast
    Jen N.

    A very unique experience in the heart of Tulum. We came for breakfast in one of the nests on Valentine's Day and the experience was so special! You get your own private nest and the perfect view of the sunrise over the beach. We came pretty early so we were the only ones up there for a while. I can't remember her servers name but she was so sweet and greeted us by our first name the entire meal. We had the avocado toast, enchiladas (green sauce was fire), green juice, and coffee. Everything was delicious and she let us enjoy the view for as long as we wanted after we finished. We loved the experience - a romantic and beautiful way to start the day

    Kanan was amazing! We usually do 3 nights in be Tulum and 3 nights in azulik. This time we decided to do the whole 6 nights at Kanan. Hotel was a vibe. It did have a lot of similarities to Azulik. Rooms need to be upgraded a little bit but overall it was a vibe.

    Views
    Chi A.

    My sister visited Tulum in October and insisted I grab lunch here and boy was she right!!! Walking into Kanan felt like I stepped into the rainforest and I loved every second of it. Parking was across the street for 150 pesos but if you're a guest at Kanan, it's complimentary. The waitress received us with such a warm reception and sat us right on the beach. The view was amazing and I just took a moment to take it all in. I ordered the veggie burger and added avocado and a fried egg to mine, along with mozzarella cheese. For my drink, I got the BALAMA HA (I think) with rum and it was great. My burger was so delicious as were the fries. Between the four of us, our meals only came out to be about $37 each. I encourage everyone to stay at this hotel or at least grab a bite. The view is spectacular and the food is delicious.

    A great time spent
    Brenda G.

    I didn't stay at the hotel but did come for the beach club. I was recommended this spot by someone in Cancun and mentioned the vibes were immaculate. It didn't disappoint and food was delicious.

    Erin H.

    5 stars for entry decor, 4 stars for the drinks, 2 stars for food, 3 stars for service, 0 stars for sewer smell when you enter. We slipped into Kanan for a quick drink and meal after arriving in Tulum. My husband ordered tacos and I ordered the salmon tartar. We both got beers and I got a mexcalrita. The good: the decor is so cool when you enter off the street! Loved the wood and vines. The restaurant had a great view of the water. Our drinks were good. Portions were decent sized. The bad: the food was terribly, terribly under seasoned. I had to ask for salt, which I never do. My husband loves tacos- truly any tacos, and the only reason he finished them was because he was starving. There's a sewer odor when you walk in that's slightly off putting. Not sure this is Kanans fault, but it definitely follows you as you walk through the entry area. Service was ok- had to call the water over for salt and the check, but he was kind. Maybe we ordered the wrong food, or maybe it was an off day, but we were not very impressed.

    Go for a drink at sunset - food is not good
    Alison G.

    Such an artistic and creative space they have created in their rooftop dining area. But unfortunately the food is pretty bad. The menu sounds amazing, but the execution it's just not there. And a strong sewer smell wafted by the table occasionally - quite the turnoff! I would recommend checking this place out for just a drink and some photos. There is $100 per person minimum for the dining in a nest, but I believe you could do the rooftop bar area without the minimum and still get to check the place out. I would recommend going around 5 to 530 to enjoy the evening light.

    Nest views
    Luisana G.

    The service !!!! I had the pleasure of dealing with Roger as our sever on a Monday early afternoon. Hostess were very welcoming and attentive to all my concerns and questions regarding my gluten and dairy allergy due to celiac disease. They did an amazing job working as a team to provide the best service possible and they delivered. Roger took the time to go over the menu and made me feel safe and welcomed. Their fryers are not infested with gluten , I even got to order French fries . Margaritas were perfect and the food bursting with fresh natural flavors. The views were amazing from up top high in our nest . Thank you and I highly recommend you guys .

    Pool
    Danielle R.

    We had a great stay. Everyone is very friendly. Everything is super clean. Hotel is in a great location. I def recommend this hotel and would stay there again. There is music until like 12, but its tolerable. Very cool tree house like hotel!

    Rooftop bar

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    Kanan Tulum Reviews in Other Languages

    Review Highlights - Kanan Tulum

    They staff suggested we walk through the hotel to catch sunset in their beautiful rooftop nests.

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    Nômade Tulum Hotel - Bungalow

    Nômade Tulum Hotel

    (111 reviews)

    $$$

    Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

    We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

    Hotel La Zebra

    Hotel La Zebra

    (43 reviews)

    $$$

    Pure magic! We stayed for a week in February and it's technically the off-season which meant fewer…read morepeople, a wide-open beach, and perfect weather. Everything felt calm, spacious, and unhurried. We booked the Sea View Ground Floor Suite with Plunge Pool and it was gorgeous. The room had a king bed, two twin pullouts, a small dining table, and a bright, spa-like bathroom with 2 rain showers, dual sinks, and a separate toilet room. The private deck and plunge pool faced the ocean and beach with an unobstructed sunrise view. If we wanted it heated like a hot tub, we'd message the concierge on WhatsApp and they'd turn it on almost instantly. Service was thoughtful and seamless. Check-in was easy, communication was clear, and every night we received pastries and a thermos of tea in different flavors like lemongrass and hibiscus as a surprise treat. On arrival, the adults were welcomed with margaritas and our kids with pineapple juice. Housekeeping was meticulous, right down to straightening our shoes. Beach towels and cover ups were in the room and beachside food and drink service made it easy to spend all day by the ocean. The hotel is small (about 49 rooms) so the beach never felt crowded and there was always space to relax without competing for loungers. We were traveling with family (both of my brothers and their families), and the staff made a real effort to place rooms near each other, which made the experience even more special. Luxurious, relaxed, and genuinely welcoming. NOTES/TIPS: **Book early if you want a specific room type. We booked about four months out and availability was already limited. **They're strict about room occupancy limits. If you have more than 4 in your family, a second room is required. **If you don't want to rent a car or get a taxi, the hotel can arrange round-trip airport transportation for $400 plus tip. **Checkout is at noon. Staff will check the room for any left-behind items and the front desk can hold your luggage if you want to stay and enjoy the property longer.

    Perfect beachside setting in Tulum. Convenient parking available for our rental car. Staff were…read morevery attentive. Room (#26) was comfy and had an amazing view of the beach. Very quiet location - except for the one night there was salsa dancing and a band. However as promised they ended by 11 and it was fun to have that entertainment right there. It was our first visit to Tulum so we were also super happy with WHERE this is in relation to shops and restaurants. We really had a great walk either way on the beach to experience other places during the day, and in the evening we were close enough to walk to many places for food or cocktails. Loved the amenities at the hotel- 2 bars, restaurant with delicious food, in room pour-over coffee set up, safe, fridge, safe drinking water. Would recommend La Zebra!

    Azulik - Dinner view

    Azulik

    (208 reviews)

    $$$

    Well, when we arrived for check-in, everything seemed as expected. We were greeted and introduced…read moreto the concierge. We were given the information about the property and all the amenities as well as given a tour and then shown to our room, typically when you first arrive, they perform a greeting cleanse to, clear energy, set your vibe and give you a little taste of the beautiful Mayan cultural traditions. Unfortunately, when we were shown over to the location where they perform the energy cleanse no one was there so they said we'd have to come back the next day which never ended up happening. Finally, moments before we were checking out we asked if it was possible just to see what the experience was like before we left. That part was actually really good, especially after our experience staying here for six days, which will make sense by the end of this review. When we checked in, it was already dark out but the design and lighting as well as the bio inspired architecture which fuses art in nature was pretty cool to see. They only give you one key for your room for some odd reason, it was a little inconvenient because it meant that me and my wife had to be together at all moments and couldn't explore or do services separately without the hassle of having to meet up to share the key, or the other option is to go walk all the way to the front desk, which, although the walk is beautiful, the design of the floor is made out of a bunch of branches for the walkway and is very difficult to navigate, especially at night so walking turned out to be more of a hassle, but that's just me being nit-picky. The other option is you can reach out to your concierge and then they can send someone which means you're waiting sometimes 5 to 10 minutes, again very small minor inconveniences but nonetheless adds up when staying there for six days. It definitely has an effect on the overall appeal and serenity that one would expect from a place like this. The room itself had two very small shelf like closets definitely not enough hangers or space to accommodate both of our very limited wardrobe that we brought. I had to put 2 to 3 shirts on one hanger and hang the pants inside and that's literally all I brought other than T-shirts and socks and underwear and one pair of nice shoes I literally packed very minimal and still didn't have enough space... again very small inconvenience but nonetheless 20 different small inconveniences all fused together to make one kind of annoying overall experience. Now I can say that I have mixed feelings about the minimal electricity and necessity to use tea candles for our lighting, but I respect the sustainability aspect of it and it did make very nice environment and mood. The only downside is they tell you that you don't blow the candles out and you can leave them on overnight and we had one explode right next to our heads and over all of our bathroom essentials. The shower is right in the middle there's no protection for water so it gets all over the floor, I nearly slipped a few times because of it. Probably sounds nit picky, but these are things I believe make it or break it for places like this. We experienced some type of mishap daily. We ordered hot water and they brought a dirty used coffee pot. They left the dirty brush in the toilet area. Didn't pick it up until the following day. Asked us if we could place it outside the door. Took forever to bring blankets. They got maybe 8/10 requests wrong and charged us for some and denied that, so wasn't able to get a refund. wasn't much, but principally speaking it's horrible feeling in the midst of many things going wrong. Atmosphere - 90% (small weird sewage smell almost everywhere except the room) Vibe - 80% Cost - 75% should be more enjoyable for the price imo... i dont mind paying extra for experience when its on point Food - 60% (first meal, room-service, was incredible {and cost matched that} every other meal on property lacked in all ways except the sushi which we enjoyed as a snack before going to dinner off site. Really over priced in general but the experience and design makes it palatable. Service - 2 stars overall (except for our concierge who had to deal with her associates lack of professionalism and incredible number of mistakes made each day). Location/architecture,view - 100 (If it wasn't for the sound of the ocean slapping the rocks below our balcony and the sound of the waves soothing us at night, waking up to the most amazing view from bed facing the ocean and the sunrise and also the sunsets each night with a great breeze and insane temperatures than this trip would probably have been all bad. My suggestion. Book 1-2 nights for the location and view then find a better spot elsewhere.

    Although I found the resort to be beautiful, the customer service was far below the level I expect…read morefrom a hotel of this price range (I paid $600+ for ocean front room/night). There are no concierge reliably onsite. You are given a WhatsApp number to text and sometimes they can be very slow to respond. First issue I ran into was the concierge's lack of punctuality and poor communication regarding bike rentals. She promised a bike at 8am but 15 mins before the agreed upon time texted me that she could not follow through. I agreed to wait until 10 but was delayed a second time until 11. The second delay was not even communicated to me without my prompting. See chat screenshots. The main issue was my balcony was flooded by careless guests upstairs who left their outdoor tub running (see pic). I was splashed and had to change. My phone also got wet and I could not charge it for the rest of the night until it dried. I could have had other valuables such as electronics out that could have been irreparably damaged and I could not use either loungers, which were soaking wet for the rest of the day/night. The water ran for 10 mins before hotel staff could stop it. No one came to clean my balcony. However, most disappointing was the concierge's refusal to take accountability for the incident (again, see screenshots). I would have been happy with a complementary margarita but instead was completely dismissed. I asked to speak to a manager on site and was told there were none. I asked for an email address or phone number and was given only the reservation email address. I detailed my experience in an email and waited 2 weeks before righting this review. No one replied. It is my experience that guests' conduct at the hotel is within the control and part of the hotel's responsibility and that top tier hospitality establishments, which I had assumed Azulik to be, value customer satisfaction and have accountability. I was sadly wrong.

    Kanan Tulum - hotels - Updated May 2026

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