Absolutely amazing! Amazing staff! Amazing service. Food was delicious! I can't say enough of this place. I normally don't like " boutique" type resorts but this one was on point! Highly recommend the suite with the ocean view. Worth every penny! They have "nest" type tables on top of the resort. You can order food from there, drinks, hookah. read more

Kanan Tulum - View from room - Hotels Near Me - Tulum, ROO

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Visiting this restaurant even once is definitely an unforgettable experience, because the place is built and designed in a very unique and beautiful way. It gives the impression that the entire restaurant is elevated among the trees. Up on the second floor, you'll find the main dining area, plus a bar, a DJ booth, and a space for dancing. If you go higher, there's a level with private little booths for dining, and it truly feels like you're sitting in a tree. I've visited this restaurant twice for dinner, and both times it was aesthetic heaven - the atmosphere was truly fantastic! Unfortunately, I can't say the same for the food quality. Most of the dishes my partner and I tried were just okay. Honestly, there wasn't a single dish I'd call delicious. The menu isn't very big, but it does have a few interesting options. On our last visit, we decided to share several appetizers: Naan Bread, Guacamole, Crab Croquette, Fish and Chips, Tuna Cakes. From all that, we only really liked and enjoyed the fish and chips and the crab croquette. The rest wasn't good - especially the naan bread, which was hard and flavorless. The tuna cakes were very dry and tasteless as well. From my first visit, I also remember the food tasting just okay. I did try the Grilled Octopus, which I liked, but definitely didn't love. To make matters worse, the prices on the menu are quite high. The food quality doesn't match the prices at all. Even the drinks, including soft drinks, are overpriced. For example, when I ordered a mocktail, they brought me a glass that was half-filled with ice; and the drink cost 300 Mexican pesos (U.S. $16). Crazy! Another negative point is the extremely loud music on the main second floor. It's impossible to have a conversation if you sit in the middle of that level. However, if you go to the separate area across the little bridge, the music is a bit quieter, but still louder than it should be for a relaxing dinner. The first time I visited, I got a table on the uppermost level, and the noise level was much better up there. I definitely preferred that upper area. On a positive note, I want to mention the sweet staff - the hostess and waiters were always extremely nice to me. But both times I visited, the waiters didn't check on us much during the meal. Also, if the restaurant is busy, food preparation can be very slow; we waited more than 40 minutes for our order. To sum up: I do recommend visiting this place, but more as a visual and artistic experience, not for the food. Go for the atmosphere, enjoy a drink and a tasty appetizer like the fish and chips or crab croquette, but plan to have your main meal elsewhere if you're looking for truly delicious food. read more

Kanan Tulum - Hotels Near Me - Tulum, ROO

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Amazing. The decor is so unique and beautiful. The breeze from the ocean and the sounds of the sax player had the whole party I was with in a mellow mood. The server Israel was very attentive and provided excellent service. I had the linguine with salmon and for dessert, creme brûlée. The linguine was a bit over cooked and needed pepper. The star of my meal was the creme brûlée. read more

Kanan Tulum - Creme brûlée - Hotels Near Me - Tulum, ROO

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My friend and I stayed here for four days and three nights. We absolutely enjoyed our stay here. The hotel itself if gorgeous and the wait staff was always on top of everything even remembering our names and room number! The food was great at the restaurant as well, some of the best guacamole and pancakes! read more

Booked a whole cabana that fit my group of 6 friends. Reservation was made months ago and worth it if you want a great view. The skewers were amazing and I could've ordered more if I had more time. Ceviche was good but was missing more lime in my opinion. Drinks felt a bit watered down, but I ordered more water than cocktails due to the insane hot weather and wanting to stay hydrated. Our party was for a bachelorette and it was all picture worthy. We didn't account for much time, but you can spend a whole day here lounging if that's more your style. I wish k stayed longer. Children and sellers come up to you selling bracelets and coconuts. I understand that they are also making a living. I appreciate that they are not aggressive sellers and will respect your wishes if you don't want to buy anything. They will respect your space. There are no changing rooms. The shower is open and outdoors. Make sure your swim suit is already on underneath. read more

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Great vibe, delicious cocktails at the bar midway inside. We wanted to check out the rooftop bar, but they wouldn't let us see it because it was not open yet read more

Kanan is a go-to beach club. They feature talented DJs spinning that Tulum house music, and they offer excellent drinks. Fidel was an exceptional waiter; he was incredibly knowledgeable about their mezcals and expertly guided us on pairing them with citrus, salt, and other dishes. Def would come back. read more

Kanan Tulum - Mezcal recommended by Fidel - Hotels Near Me - Tulum, ROO

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One star because the property is beautiful and very Instagram-able. I paid the full amount before our stay so that I didn't have to pay anything when we get there, I actually emailed them to make sure I wouldn't have any payments when we arrived only to be met with a $500 deposit that they don't tell you about. You'll get the money back at the end of your stay, but still. Annoying. We get settled and start walking through and this place is a ghost town aside from the maintenance workers that are working through the whole floor level of this hotel. Which by the way, we got to listen to them drilling, sanding, you name it through the night. On top of that, the swim up bar is closed. None of this was communicated to us ahead of time otherwise we wouldn't have booked here. The seaweed is terrible at this location so we had no beach and no swim up bar and if we did want to get in the pool we would be right next to maintenance workers the entire time. We booked for 5 nights, stayed for one and left the next morning to another resort. With no refund by the way. This place made the beginning of our vacation a nightmare. read more

My group stopped by because we saw the beautiful rooftop and wanted to check it out. We ended up staying for drinks because it was just so gorgeous and the drinks were delicious. George was the most amazing host to us, and he made us all these great drinks and even brought out sparklers and a dessert for my birthday. George also got someone to play happy birthday for me on a violin which was such a sweet surprise. Next time I'm in Tulum, I'll definitely need to book a stay here and also dine in one of the nests. Thank you so much George, you're the best!!! read more

What a beautiful and unique hotel! It feels like you are in a fancy treehouse. Check out the Nests at sunset for a drink or dinner, it's breathtaking! The black squid ink pasta was the best we've had. The staff were friendly, gave a tour to start. There is a safe for belongings. We had complementary champagne at check in. The room was spacious with a balcony, beautiful tub and shower. There is a giant tub of filtered water which was a pleasant surprise. There is music throughout the night but this is generally the party vibe of the hotel. The beach access is clutch! White sand with no rocks at all. There was security through the night and we felt safe. There's a beach DJ, pool, swings, and it is very instagramable. read more

A very unique experience in the heart of Tulum. We came for breakfast in one of the nests on Valentine's Day and the experience was so special! You get your own private nest and the perfect view of the sunrise over the beach. We came pretty early so we were the only ones up there for a while. I can't remember her servers name but she was so sweet and greeted us by our first name the entire meal. We had the avocado toast, enchiladas (green sauce was fire), green juice, and coffee. Everything was delicious and she let us enjoy the view for as long as we wanted after we finished. We loved the experience - a romantic and beautiful way to start the day read more

Kanan Tulum - Avocado toast - Hotels Near Me - Tulum, ROO

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Amazing service! Great ambience and view. $150 per person, if you select the Nest option. Worth it? Not sure. But we really had a great time and our server was very informative with the menu and also about Mexico culture. We ordered the Risotto Nero Di Sepia $420mex. For me the shrimp and clam on top was amazing but the rice didn't had much flavor. Beautiful presentation. We also had the Rib Eye $1,200mex and the cowboy $1,200mex which didn't impressed me. If I have the opportunity to come back, I probably ordered more sea food. That was great! Last, all drinks that we had 10/10. :) read more

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My sister visited Tulum in October and insisted I grab lunch here and boy was she right!!! Walking into Kanan felt like I stepped into the rainforest and I loved every second of it. Parking was across the street for 150 pesos but if you're a guest at Kanan, it's complimentary. The waitress received us with such a warm reception and sat us right on the beach. The view was amazing and I just took a moment to take it all in. I ordered the veggie burger and added avocado and a fried egg to mine, along with mozzarella cheese. For my drink, I got the BALAMA HA (I think) with rum and it was great. My burger was so delicious as were the fries. Between the four of us, our meals only came out to be about $37 each. I encourage everyone to stay at this hotel or at least grab a bite. The view is spectacular and the food is delicious. read more

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Kanan was amazing! We usually do 3 nights in be Tulum and 3 nights in azulik. This time we decided to do the whole 6 nights at Kanan. Hotel was a vibe. It did have a lot of similarities to Azulik. Rooms need to be upgraded a little bit but overall it was a vibe. read more

Kanan Tulum - Hotels Near Me - Tulum, ROO

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I didn't stay at the hotel but did come for the beach club. I was recommended this spot by someone in Cancun and mentioned the vibes were immaculate. It didn't disappoint and food was delicious. read more

Kanan Tulum - A great time spent - Hotels Near Me - Tulum, ROO

This place is so beautiful, while the place might be beautiful it's the staff that really makes it a life experience. Davis, our security guard/ the most caring man here on TULUM beach made us feel so safe and comfortable. Every time we arrived at the hotel Davis was there to help us. Davis, if you're reading this Kelly, Sally and Savannah love you! We hope to stay here again next year to see our new friend and of course enjoy this incredible city full of beautiful people and places. read more

5 stars for entry decor, 4 stars for the drinks, 2 stars for food, 3 stars for service, 0 stars for sewer smell when you enter. We slipped into Kanan for a quick drink and meal after arriving in Tulum. My husband ordered tacos and I ordered the salmon tartar. We both got beers and I got a mexcalrita. The good: the decor is so cool when you enter off the street! Loved the wood and vines. The restaurant had a great view of the water. Our drinks were good. Portions were decent sized. The bad: the food was terribly, terribly under seasoned. I had to ask for salt, which I never do. My husband loves tacos- truly any tacos, and the only reason he finished them was because he was starving. There's a sewer odor when you walk in that's slightly off putting. Not sure this is Kanans fault, but it definitely follows you as you walk through the entry area. Service was ok- had to call the water over for salt and the check, but he was kind. Maybe we ordered the wrong food, or maybe it was an off day, but we were not very impressed. read more

Kanan Tulum - Hotels Near Me - Tulum, ROO

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Such an artistic and creative space they have created in their rooftop dining area. But unfortunately the food is pretty bad. The menu sounds amazing, but the execution it's just not there. And a strong sewer smell wafted by the table occasionally - quite the turnoff! I would recommend checking this place out for just a drink and some photos. There is $100 per person minimum for the dining in a nest, but I believe you could do the rooftop bar area without the minimum and still get to check the place out. I would recommend going around 5 to 530 to enjoy the evening light. read more

Kanan Tulum - Go for a drink at sunset - food is not good - Hotels Near Me - Tulum, ROO

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The service !!!! I had the pleasure of dealing with Roger as our sever on a Monday early afternoon. Hostess were very welcoming and attentive to all my concerns and questions regarding my gluten and dairy allergy due to celiac disease. They did an amazing job working as a team to provide the best service possible and they delivered. Roger took the time to go over the menu and made me feel safe and welcomed. Their fryers are not infested with gluten , I even got to order French fries . Margaritas were perfect and the food bursting with fresh natural flavors. The views were amazing from up top high in our nest . Thank you and I highly recommend you guys . read more

Kanan Tulum - Nest views - Hotels Near Me - Tulum, ROO

We reserved the ocean front view, in which we were sat in. It was the perfect nest facing the ocean, as we were celebrating our 25th wedding anniversary. One of the waiters came up to us after about 20 minutes and said they had to move us, because he made a mistake and sat us in the wrong spot. He then sat another couple in that spot. However, we did reserve the ocean front view. Anyway, we didn't argue and moved to the new table. It was only a partial view of the ocean. It really put a damper on our 25 Year Anniversary. read more

I really loved my experience staying here. It's absolutely beautiful aesthetically. You really feel like your in a jungle but with nice amenities so you're still comfortable. The restaurant food is great and they have a great cocktail menu. There is a rooftop bar that had a live saxophone player which was a nice touch. Couple things to know: It says ocean view rooms however they have huge trees that Will block the ocean view from our room no big deal still beautiful. The walls are thin so you could basically hear everything next to you and the rooms do not have TVs however it's kind of expected with the experience of staying here. Honestly highly recommend if you want that Tulum experience read more

Kanan Tulum - Rooftop bar - Hotels Near Me - Tulum, ROO

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We had a great stay. Everyone is very friendly. Everything is super clean. Hotel is in a great location. I def recommend this hotel and would stay there again. There is music until like 12, but its tolerable. Very cool tree house like hotel! read more

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BE AWARE!!!! This hotel will require you to fill out and sign documentation to cancel your reservation and receive any refund. Furthermore, they will charge you $100 "admin fee" even if you cancel within minutes of reserving. I've traveled all over the world and never been asked to sign a document to receive a refund. Good luck fighting this with the credit card company. read more

My husband and I recently stayed at Kanan. We expected to have a relaxing stay:however; this did not happen. The hotel is between two clubs and has their own beach club music playing ALL DAY! It was impossible to relax as the music doesn't stop until about 1 or 2 am and starts in the morning. This is not advertised on the website. The music is not relaxing beach vibes either, it's constant club/ techno music. This may seem fun for a while but we soon realized the atmosphere was hardly relaxing, peaceful or romantic. We couldn't sleep and the hotel was unwilling to move our room to help us with the sound and earbuds were not enough either. We ended up having to pay for a second place to stay the last two nights because we just couldn't take it anymore. We couldn't even be alone with our own thoughts or enjoy the sound of the ocean. The hotel was also not willing to give a partial refund or anything despite the false advertisement. In addition, upon checking out the next morning they tried to claim that we stained the duvet with a drop of blood. Mind you neither of us bled at any point during this trip and we slept in the hotel one night because of the excessive noise. This has never happened to us and we do our best to respect the hotels we stay in. Upon receiving this claim, we sent the hotel time stamped photos taken right before we officially checked out of the room in which there are clearly not stains anywhere. They refused to accept this evidence. Furthermore, the photo they sent us could have been from any of the rooms or some old photo they previously had. Either way it's clear to us they either didn't do their job to check the sheets before hand or are lying in order to charge us additional money. Looking at previous reviews it seems this something the hotel often attempts to do to its guests. Another thing we noticed is that when eating at the restaurants at Kanan the servers will tell you that the service charge you see on the check is money that goes to everyone else and they want you to tip additional money. Mind you, anyone who has worked as server in a restaurant in the U.S knows that is exactly what a tip pool is... you share your tips with other staff at the restaurant. I know this as I was previously a server in college. So the staff here is asking you to tip on top of ALREADY being tipped! Another thing I found unsettling was that on our second night when we left the hotel to go sleep at the other place we booked, a man at the front desk outside ( driveway area of hotel) seemed concerned and came up to our taxi and asked us what room we were staying in. He looked from us to the taxi driver and I asked him why? He knew we had the wristbands and were clearly guests at Kanan. He didn't answer my question and kept asking the room number. We reluctantly told him and he walked away. This signaled to me that he either would go in our room and mess with our belongings or he and the taxi driver were working together so he could get a portion of the profit. In this area you'll notice taxi drivers are charging far more than what they should be. Overall, it seems the staff at this hotel are constantly coming up with ways to scheme and take more of your money. Overall, I would NEVER recommend anyone stay at this hotel! read more

...Wow!! Kanan is breathtaking, both as a resort and as a restaurant. They opened up around March 2018, and are relatively new to the scene. The design of the space is gorgeous. There are a series of "nests" everywhere, with stunning ocean views throughout the place. Rooms range from 250 - 550 USD per night (the latter being for their presidential suite). They have 25 rooms available, but capacity for people socializing on site is 300+. This place does not allow children. I was told, on a related note, it is unofficially a swingers-friendly resort, complete with connected rooms. The restaurant serves very good food. I tried their "hangover cure", which I'm happy to report was delicious even if one does not have a hangover. The service exceptional. I was given a tour after breakfast, and got the chance to see the entire place. I love how many little private nooks there are. They offer yoga, massage, and other services designed to optimize your experience. The swim-up bar is a nice touch too. Or just stop by for a meal or a drink and enjoy the stunning views! I didn't stay here, but I would definitely consider it the next time I'm in town. read more

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$$$ but worth it! Amazing service and staff were so kind and helpful. The resort is unique and beautiful! Rooms are spacious. Stairs everywhere, so not ideal for those with handicap/walking disabilities. If it were to rain, it would be a very wet hotel since it's open overhead. But still 100/10 would recommend. Don't want to spoil your experience by telling you everything!!! read more

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I can't even begin describe how incredible our rooftop dinner at Kanan was. Our reservation was right at sunset, the view was amazing and they had a live jazz artist playing. Hipolito took us around the rooftop to capture the best sunset pictures and he and the team continued to provide the best service the entire time. I had the Ahi Tuna and still dream about it and the mashed potatoes. At the end, the manager Ricardo brought us a complementary Mezcal tasting and they performed a traditional ceremony. It was a truly magical experience and will be a treasured memory for us all. This place is a must visit!! read more

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DO NOT PAY A DEPOSIT to this hotel! I've been trying to get back my $647 since Feb., 2020, after cancelling at the start of Covid. At first they claimed to have no record, then claimed that they changed "systems" and couldn't find it. When I provided the credit card record and supplied wiring instructions to them, they went day. Surprised that they're still in business with practices like this. read more

Amazing service, food and presentation! Roger, Luis, Jonathan were ALL amazing. Kanan is magical and more than expected. While doing research for Tulum, we read a lot about the nest, sunset view dinners and compared to azulik, this was far more reasonable in price. The food, the drinks, the views were incredible--but what made it magical was the attentive service. We felt so taken care of. We were given a Mayan blessing and the staff provided such a thoughtful and memorable birthday tribute to my friend. Thank you again Roger, Luis, and Jonathan! We 100% recommend this place and will surely return! read more

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A MUST when in Tulum! My friends and I got a little nest with a perfect beach view! Our waiter was Marcos and he was the absolute sweetest. Gave us a tour of the entire place. Will definitely be back! Also, the drinks are amazing. Try the Poxito (pronounced "Pochito"), made with Pox (Poch) which is their local alcohol. read more

Kanan Tulum - The view from our nest! - Hotels Near Me - Tulum, ROO

This place is beautiful and they're following all the local laws to keep everyone safe! They're pet friendly which is great for our little pup. They staff suggested we walk through the hotel to catch sunset in their beautiful rooftop nests. We loved it so much we booked a stay on the beach side. Another bonus is they have underground hotel parking. Many places say they offer parking but actually do not on the beach. read more

Kanan Tulum - Outside beach bar! The cocktails are amazing, views are beautiful. The staff are very friendly and made some great suggestions. - Hotels Near Me - Tulum, ROO

Kanan is INCREDIBLE! By far one of the best beach clubs. The architecture in truly beyond and staff is so friendly. Amazing place, highly recommended! read more

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Beautiful hotel, complimentary coffee and tea delivery every morning, helpful staff. The pool seems to be heated which is nice sometimes but on really hot days isn't too refreshing, but the bird nests and all the swings, hammocks and chill spots are dreamy and perfect. Swim up bar is nice, k'arma has yummy food and fun live entertainment. Can't wait to come back! read more

This is a relatively new hotel right in the middle of the hotel zone, and close to its sister hotel Ahau. They have very similar vibes - it's like staying at a treehouse in the jungle. We were initially hesitant to stay here given how new the hotel is, and some of the reviews online mentioned a lot of noise, either from partying or construction. The hotel is definitely still under construction, but we didn't notice any of the noise - especially while we were enjoying the beach. There was also some partying going on late into the night, but again both of us easily slept through the faint din. The beachfront for this property is very nice, and was seaweed free while we were there. We enjoyed that they had umbrellas for all the chairs so you could have some shade when you wanted it, which can't be said of all the hotels in the area. If the beach isn't great, there is also a pretty decent pool area including a swim up bar, but there aren't any loungers by the pool (we just hung out at the beach). Our room was very spacious and beautiful - everything was made of wood, so it lived up to that treehouse vibe. Some slight nits I had with the property included that it was very dark inside the rooms making it difficult to find things in our luggage, and that the bathroom doesn't offer any privacy at all (it's basically in a small niche set away from the main room, but doesn't have a door or a full wall). I also wish that the property had been completed when we were there - the stuff they were working on looked awesome! The standing wooden tub was a very elegant touch, but there was no hot water going to it (maybe refreshing after a long day in the sun). The rainfall shower was one of the best I'd taken. Other nice touches included complimentary tea/coffee service in the morning, a very refreshing welcome drink, onsite parking, and a chic beach bag! read more

This use to be a must-go spot every time we went to Tulum. Unfortunately, service there now is not accommodating to non-guests. We stopped by with a group of 7 and was told we had to spend $100 per person or sit in an uncomfortable cramp spot inside. This was a Monday morning with very few people around. I will no longer recommend this place or visit again. Many other service oriented customer friendly places to drink and eat. read more

The location and beauty of it are the only highlights about this hotel I have. I've never experienced a hotel that says they have a swim up pool bar that is never open, and get mad if you swim at 7pm (how do we know when it's open if it's never open). They charge ten dollars a room key if you don't return them, and 8-113 USD if you get a little make up on a towel or blanket. The checkout process takes at least 35/45 minutes, be prepared. Yet someone is checking your room while you are at the desk, after you waited 20 minutes for your bags to be picked up, and the finds that they had you wait for are not the same that you are billed for! We only used the brown towels; for makeup removal, and hand drying, we were hesitant to use the white. If you stay here bring your own towels and sheets and don't expect a pool, any light at night, or any type of help after 10pm(only security on site) read more

Loved our stay at the Kanan hotel! This is hotel is very new, clean, and staff are friendly! The food and drinks were amazing, the location was perfect, and the music playing around the hotel was great! Highly recommend staying here if you are looking to relax, be in walking distance to all restaurants and shops, and have a lot of great photo ops! read more

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I hate to write a bad review I wanted to give only one star but it's not fear with the hotel and restaurant because food is great and the Mexican staff service is amazing but there is a manager from Venezuela his name is Marco that treated us really bad, I told him about how rude he is and he came really close to me and put his face next to my face and asked me if I have a problem. We are almost fifty years old we were just looking for a restaurant with good food and our friends recommended this place but we were not expecting to be treated this way!! It's sad, business are struggling these days because of the pandemic, and there are many other places that are really thankful to have clients and to maintain the business open. Good luck read more

Okay wow!! Thank you Leonardo (our server at karma) for being awesome! Also all of the staff here was amazing I just happened to get Leonardo's name. Everyone was so helpful and nice! If you are questioning booking this place do it!!!!! So beautiful!! Food was amazing and the view was so awesome ! read more

Kanan Tulum - Hotels Near Me - Tulum, ROO

LOUD. Techno until 1 or 2AM. Construction next door starting at 8AM. Don't come here if you want to sleep at all. Constant music blasting from multiple bars all night. There's a bar right in the middle the property but they say it's not theirs so there's nothing they can do. Multiple songs with the loudest bass playing at once at night and during the day which makes it a total nightmare. When you get to the beach after not sleeping all night, they tell you that every chair is reserved, even though you are a hotel guest. Paid over $1000/night for this. Zero stars, never again. read more