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Hotel La Zebra

4.7 (44 reviews)
PriceyHotels

Hotel La Zebra Photos

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View from the room
Christel M.

I want to go back to Tulum and wouldn't normally revisit the same hotel as I always want a different travel experience, however, it would be hard to imagine staying anywhere else. The beach front location, the incredible food and the individual pools are amazing. The coffee is so fantastic that I brought a bag home with me and come to find out is from a nearby area and only available through a handful of upscale locations. We were able to participate in a turtle hatching and assisted the turtles as they made their journey to the water. I really couldn't say enough awesome things about this spot. I hope it's not booked when I want to go back!

Nichola U.

Absolutely loved La Zebra! We had the most incredible experience here-- we felt like royalty! The staff were so so friendly and always smiling. The rooms were beautiful, clean, and we enjoyed a nice surprise every night such as tea, chocolate, or mezcal. They even gifted a spray that we can take home to remind us of our beautiful room in Tulum! We also enjoyed lounging on the beach and ordering drinks and food. I would highly recommend staying at this boutique hotel!

Freddy V.

Stayed at another Hotel in Tulum and came here for the Beach and Food. Great Restaurant Food, Drink and Beach view. Free parking for guest across the street.

View from our room with plunge pool
Samantha M.

I cannot wait to go back to this place! The staff was so kind and welcoming, and our place was always tidied up each day - that sand gets messy! If I go back, I'd stay there again 100%

Margaritas!!
Gloria W.

Best fish tacos I have ever had! The margaritas are also a must get. The restaurant was along the beach, and we had no trouble getting a table for lunch on a weekday. The second floor pool area was beautiful, so don't forget to check it out after your meal. Reasonably priced for Tulum, with exceptional food and service, will definitely be coming back if I visit Tulum again!

Alexis B.

La Zebra is gorgeous. But it was possibly the meal we had in Tulum that left the least impression on me. That's probably because their chilaquiles were the worst I had in Tulum. Everywhere else in Tulum you get tortillas that have been cooked down in salsa. The chilaquiles served at La Zebra were similar to chilaquiles I've had in the Mexican food desert of Nashville, Tennessee (I'm exaggerating, it's no that bad!): a bird's nest of hard, crunchy tortilla chips with a drizzle of salsa over the top. If plain tortilla chips with an overcooked egg on top are your thing, this restaurant will make chilaquiles that will blow your socks off. (My husband had the eggs with chilaca sauce, which he liked). The restaurant is beautiful, and the view is stunning. But that's sort of true for everywhere in Tulum's hotel zone. And this was one of the least impressive meals we had in our week in Tulum.

Sky blue 'n babe...
Rick S.

Where the jet-set set to rest. Beautiful people gather in a most beautiful part of the world. La Zebra has an amazingly accommodating staff.

Multi corn chips with salsas, cream, queso and crickets!
Alisha B.

This review is for the private Chef's Table tasting at La Zebra. We stayed at their sister resort, Mi Amor, and could not resist the chance to have a private meal made for us by Chef Eleazar. Boy he did not disappoint! Ten courses...8 drink pairings....everything was delicious and artfully crafted. It was wonderful tasting Mayan food cooked from locals, as well as Mexican cuisine with a contemporary twist. Tomato and corn gazpacho...salad with jicama foam and beet purée...pork cheek...tomatillo and mint palette cleanser (frozen by liquid nitrogen!)...churros and corn ice cream....it was all amazing. Chef Eleazar, Dan, Felipe and Alberto took great care of us for 3 wonderful hours. An experience we will never forget from our memorable honeymoon in Tulum!

Garden View Cabaña room
Sean C.

We are usually more budget travelers and would stay in Tulum Pueblo but when we found that La Zebra was having a 1/2 special on rooms we decided it was too good a deal to pass up. We had one of the Garden View Cabanas for 3 nights, just steps from the beach. The room was nicely sized and included a refrigerator, room safe, A/C and ceiling fan. The king sized bed was one of the most comfortable I've ever slept on. A nice selection of high quality organic soaps and shampoos were provided along with a complementary bottle of tequila! Bottled water is also provided for drinking and brushing teeth. The only draw back to our room was there is only a divider between the sleeping and toilet area so be sure to travel with someone you are very comfortable with :) We spent most of our time on the lounge chairs on the beach, sipping on excellent cocktails and enjoying some really good Mexican craft beers. We only ate breakfast and lunch at their restaurant which was excellent (incredible coffee). There are also plenty of really good restaurants within walking distance. The entire staff was amazing from start to finish - some of the best trained staff I've encountered in all of my travels. Everybody was so friendly and welcoming. The only minor inconvenience was their wi-fi - I know people come to disconnect and relax but my wife did have to so some things online for her business. The connection was slow and would frequently disconnect even when the signal was strong. There is plenty of other nearby restaurants on the beach road that offer free wi-fi if you need to reliable, fast connection I would definitely stay here again if I come back to Tulum!

We made a speciality beverage and I had the delicious chicken tacos! 10/10!!!
Ariana G.

This was our first stop in Tulum this past weekend (July 12th) and it was fantastic!! I was with a group of 6 women and the staff made it such a great welcome to the area! They were so polite and accommodating that we truly enjoyed our time there. We went for drinks and a meal at the beach club and had delicious tacos and a specialty beverage! Erick, Beto, Martin, and Walter were phenomenal! I truly hope they get the recognition they deserve because they went above and beyond to make our time there great. I highly recommend this place to anyone looking for a relaxing time at the beach. Additionally, the security agent Daniel was very reassuring that the items in our car would be safe and took extra precautions to make sure we were comfortable with the security. All around great employees and a great experience! Loved it here!

Moeski L.

Fell in Love with La Zebra!! We will be back. The room, the drinks , the staff, the view.... oh and the toothpaste and conditioner! Even on the one gray day it was radiant!

Penthouse: room I3 (not the number 1, but the letter "I"). part of the view from our second floor room - amazing.

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9 years ago

The environment is super romantic but the food is a little bit overpriced compared with other restaurants we've been to.

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One of our favorite places to come have lunch and maybe do some drinking on the beach. Great beach front service and we just love la zebra

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Page 1 of 2

Review Highlights - Hotel La Zebra

“Le Zebra became my home away from home, I could not recommend this beautiful luxury boutique hotel more!”

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Nômade Tulum Hotel - Bungalow

Nômade Tulum Hotel

(111 reviews)

$$$

Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

Kanan Tulum - Night view Nest

Kanan Tulum

(47 reviews)

$$$

Absolutely amazing! Amazing staff! Amazing service. Food was delicious! I can't say enough of this…read moreplace. I normally don't like " boutique" type resorts but this one was on point! Highly recommend the suite with the ocean view. Worth every penny! They have "nest" type tables on top of the resort. You can order food from there, drinks, hookah.

Visiting this restaurant even once is definitely an unforgettable experience, because the place is…read morebuilt and designed in a very unique and beautiful way. It gives the impression that the entire restaurant is elevated among the trees. Up on the second floor, you'll find the main dining area, plus a bar, a DJ booth, and a space for dancing. If you go higher, there's a level with private little booths for dining, and it truly feels like you're sitting in a tree. I've visited this restaurant twice for dinner, and both times it was aesthetic heaven - the atmosphere was truly fantastic! Unfortunately, I can't say the same for the food quality. Most of the dishes my partner and I tried were just okay. Honestly, there wasn't a single dish I'd call delicious. The menu isn't very big, but it does have a few interesting options. On our last visit, we decided to share several appetizers: Naan Bread, Guacamole, Crab Croquette, Fish and Chips, Tuna Cakes. From all that, we only really liked and enjoyed the fish and chips and the crab croquette. The rest wasn't good - especially the naan bread, which was hard and flavorless. The tuna cakes were very dry and tasteless as well. From my first visit, I also remember the food tasting just okay. I did try the Grilled Octopus, which I liked, but definitely didn't love. To make matters worse, the prices on the menu are quite high. The food quality doesn't match the prices at all. Even the drinks, including soft drinks, are overpriced. For example, when I ordered a mocktail, they brought me a glass that was half-filled with ice; and the drink cost 300 Mexican pesos (U.S. $16). Crazy! Another negative point is the extremely loud music on the main second floor. It's impossible to have a conversation if you sit in the middle of that level. However, if you go to the separate area across the little bridge, the music is a bit quieter, but still louder than it should be for a relaxing dinner. The first time I visited, I got a table on the uppermost level, and the noise level was much better up there. I definitely preferred that upper area. On a positive note, I want to mention the sweet staff - the hostess and waiters were always extremely nice to me. But both times I visited, the waiters didn't check on us much during the meal. Also, if the restaurant is busy, food preparation can be very slow; we waited more than 40 minutes for our order. To sum up: I do recommend visiting this place, but more as a visual and artistic experience, not for the food. Go for the atmosphere, enjoy a drink and a tasty appetizer like the fish and chips or crab croquette, but plan to have your main meal elsewhere if you're looking for truly delicious food.

Cabañas Tulum Beach Hotel & Spa - beachfront plunge pool

Cabañas Tulum Beach Hotel & Spa

(17 reviews)

$$$

The five-star rating that Cabanas currently has is well-deserved. After a bit of research, we…read moredecided Cabanas was the place for us. We were disappointed when we booked as there were no swim-up rooms available. Little did we know that the beachfront rooftop room was everything we wanted. The balcony has two sets of double doors, one with screens so that you can leave it open to hear the waves crashing at night. So relaxing. The staff was very responsive even before we arrived. The rooms are a good size and have adequate storage for all of your baggage! The pool was nice, but we spent all of our leisure time on the beach. The private beach area has loungers, beds, cabanas as well as a set of swings. One thing to note, if you visit between May and October, be prepared to see seaweed on the beaches of the Caribbean coast of Mexico during that time. Seaweed is beyond their control, and I certainly will not dock Cabanas for that in my review. Cabanas is in the middle of everything. We were able to bike ride and walk to most places. After long days out on the beach or exploring Tulum, Cabanas was a welcome retreat at the end of each day. I selfishly want to keep this place a secret, but sharing is caring. After all, it's how I found this place in the first place. :) Go! Relax, Explore, Indulge and Repeat!

This is the only reason we keep coming back to Tulum ! Despite Tulum is changing :(! this place…read moreremains zen, clean , friendly , professional and most important fair in their prices not mentioned the excellent hospitality and healthy food. (Frescos restaurant the best ) love the ppl working here all of them . Until next time. Los voy a extrañar

Azulik - Dinner view

Azulik

(209 reviews)

$$$

We loooved sunset here! We wandered in around 6pm our first night with no idea what we were walking…read moreinto, paid the entrance fee (a little hesitant, not gonna lie.. but it comes with a drink and honestly, worth it), and followed the hostess up and up into this treetop deck with a 360 view of the ocean and the jungle. Tables, nests, netting with pillows to lie back on, a live DJ setting the mood. We were some of the first people there, and within an hour it was packed for the sunset, which was just unreal. We stayed well past dark. The architecture alone is worth the trip.. there is this wild underground-but-above-ground tunnel situation you really just have to see for yourself. I didn't make it to the restaurant (Kin Toh) this time, but it is at the top of my list for the next trip. Tip: get there early for the best seats.

I spent weeks organizing a surprise proposal for friends here. On October 9, I went ahead of time…read moreto check out the space... we had a reservation for the next night at both the nest and DSJ rooftop bar. When I got to the entrance, the woman working there (Joanna) was unbelievably rude. I explained that we already had reservations and just needed five minutes to see where to set up the surprise. She flat-out refused and said I'd have to pay 8,000 pesos just to look. I asked for a manager, but she said the manager agreed I couldn't go up. She said the place is like the pictures online and I could decide from that. After 30 minutes of back-and-forth, she finally let me in -- and I was in and out in under 3 minutes. Thankfully, Juno upstairs was wonderful and actually helpful (the only positive part of this whole story). Fast-forward to the night of the proposal: Joanna, who knew it was supposed to be a surprise, asked in front of everyone, "Is this for the engagement party?" -- completely ruining it. Her apology didn't even sound genuine. The service after that was awful. We asked for the ahumador contra mosquitos they use at the tables, and no one brought it until we asked again and they brought it as we were closing out. The wait staff basically disappeared once they realized we weren't ordering food. We still met the minimum spend and even bought bottles, but it was the worst "special occasion" experience I've ever had. The place is gorgeous in photos -- but don't let that fool you. Between rude staff, bad energy, and zero hospitality, it's just not worth it.

Alaya - Breakfast on the balcony---avocado toast, huevos rancheros, fresh fruita y homemade granola and coffee---excellent!!

Alaya

(37 reviews)

$$$

Great oasis in the heart of tulum beach. Everything is walking distance which is helpful because…read morecabs are expensive in the area as well. It is on the pricey side but the service is excellent and the rooms are kept very clean too. It's ocean front and the room itself inside is really nice too. The beach club is nice but one thing to note is that the service can be slow since there are only a few people working. Overall, I loved my experience at Alaya and recommend to anyone that wants a paradise like stay in Tulum. For the beach club food, I tried the shrimp aguachile and the chicken tacos and the aguachile was excellent. The tacos were pretty good. For dinner food I tried the chicken tortilla soup, empanadas, surf and turf and lava cake and all were really good. For breakfast food I tried the pancakes and the alaya eggs which were delicious. I loved the daily coffee delivery to our rooms!

a bunch of scammers... What a horrible experience!…read more At around 1 pm we decided to grab some drinks and join their 'beach bar'. The waiter who initially sounded nice informed us that if we wanted to stay we need to pay $100per person. We refuse since it was already late and we weren't planning to stay for long and he supposedly helped is to convince his 'boss' and soon we found out the following: - bottle of 250ml water $7usd - beer sol $14 usd -mojito $20 usd -margarita $20 usd -tip forcefully included at 20% ... and we had three rounds which almost brought us to $300 usd. This is while we were being under strict visual surveillance and 20 of staff dressed in disturbing military uniforms talking on their ear pieces all the time and solders with machine guns patrolling every sexons hour. Tasteless!!

Hotel La Zebra - hotels - Updated October 2026

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