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Recommended Reviews - Hotel Mi Amor
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First let me start by thanking Denise for a job well done as the manager! I would also like to thank the extraordinary staff from waiters, waitresses for the extraordinary accommodating job they do every day. I am always intrigued when I travel places I've never traveled as a SOLO TRAVELER! I would like to say that although this hotel is recognized for their couples retreat I've seen entire family members during my stay!!! CORRECTION the restaurant is open to the public family and children over the age of 12 years old. Thank you so much for the birthday wishes and the beautiful ambiance of your rooms. I definitely recommend Mi Amor to provide you with a pleasant experience with lots of humidity. They don't have a shuttle to the airport however they have a private company that they utilize to transport you to and from round trip mine was originally $280 American dollars. I must stress if you're going to use a private transport service in Mexico make sure you get that in writing before arrival. Make suggestions if you can for your driver to at least speak enough English to announce to you what's going on along your drive. Also don't let them try and change the price on you while you're sitting in the vehicle on drop off. Whatever your original price was stated to you through email is exactly the price you will pay.
Beautiful property. Was just here a few days ago during Tulum's slow season. Our Air BnB told us we can't checkin till 4pm and we got to Tulum at 7am. I called Mi Amor a week prior and asked if we could purchase a day pass and leave our bags to the front desk. They were very accommodating. They charged $70 per person for the day pass but this goes to your food and drinks. You also have access to their pool and their cabanas located beach front. You are literally free to run around the entire resort which is very small but hey for $70 not a bad deal at all!It is important that you consume this amount per person or you will have to pay the entire amount anyway. We actually went way above 70. With the drinks alone, it's very easy to rack up that amount. This property is located in the hotel zone. So expect the cocktails to be just the same price as what we are accustomed to in the US. For my fellow travelers, I'm going to do you a solid if it's your first time in Tulum. Check out the beautiful Diamante Resort. It's a few doors down Mi Amor and they don't charge for a day pass to enjoy their pool as long as you order food and drinks. Be mindful this only applies during slow season in Tulum which is right now. You're welcome.
What a relief it was to arrive at Mi Amor! The hotel is in the national park which is a much more quiet/safe area of Tulum. But the best part of this resort is certainly the staff. The staff are so sweet and so kind and are on top of it. Bresa (not sure if I spelled it correctly) is the sweetest, most helpful person. The management was also amazing and stopped by many times to check on us. The cabanas are right on the beach which is super special. Overall it is quiet, romantic and a true place of relaxation. There are some awesome restaurants and beach bars walking distance. I would certainly recommend. Thank you all for everything!!
This place is magnificent and absolutely homely. Pros: front desk (especially Simon who is the sweetest man on earth), the restaurant staff (so sweet, efficient and the food is yummmmy), the cleaning staff comes in twice a day to clean and they legit mop the floors and deep clean. The views are stunning, it's not crowded at all, very clean, we had a champagne bottle, tea and chocolates waiting for us when we arrived. There was so much detail that goes into this place but most importantly the service is great! Cons: nothing, seriously nothing but if I had to pick.. no beach but you literally could sit in cabanas by the beach and it's stunning like bora bora style. Added some pictures and these pictures don't do justice.
As a first time visitor to tulum I searched extensively for the right hotel. I am so glad I chose hotel mi amor. It's in the archaeological zone on the north side of the hotel zone and it's sooo much more relaxing and peaceful. The south end is definitely more for party people and beach clubs which is ok of course if you are a twenty something that wants to party til dawn every night. But for us this location is unbelievably cozy and just drop dead gorgeous. The staff is phenomenal and go out of their way to ensure you are relaxed and having a chill time. I will only stay at this hotel anytime I come back to tulum. Food is amazing, drinks are on point. What more could you ask for? Highly recommend!!
I can't say enough good things about this place. This was our second time in that hotel after a year and half. I'm a little bit of a hotel snob and I have to give them the 5 stars plus. It's the perfect beach hotel. This time they upgraded us to our favorite room we had last time. I had such good memories from the last trip that it immediately made the whole thing all great. We were one of the first guests after them being closed for 3 months. Every staff member kept the mask on. They cleaned and disinfected every piece of our luggage, shoes, bag, and everything that you could imagine. I will go back to this place without a doubt.
Where to begin. Most incredible resort and the best trip of my life. My boyfriend and I went to Tulum for my 25th birthday, and I can't think of a single thing that didn't satisfy me the entire vacay. We arrived Wednesday afternoon and were picked up by the hotel's driving service, and the driver had a cooler packed with beer for us. Then we arrived to the resort and were greeted with cold towels and Prosseco. The entire staff was kind beyond words, and everyone spoke almost perfect English. Simon and Dominique basically ran the show and made sure we were well taken care of. I have never seen such a beautiful view in my life. We stayed in an ocean front room with a plunge pool, which I highly recommend. We were exactly 30 seconds from the gorgeous water, which was the bluest and most clear body of water I've ever seen. The day beds and view were pristine. The plunge pool was worth splurging on as it was incredibly lovely hopping in everyday to relax after a day of relaxation. The weather is perfect in Tulum. We had a couples massage, which was divine. The breakfast is included every morning, and it is far from your typical breakfast. It includes a starter, a huge entree, tea or coffee, fresh juice and mimosa. The food at the hotel was delicious. They offer a happy hour everyday from 5-7, 2 drinks for the price of one, and we drank everyday on the pool bed staring at the ocean. I can't think of a more perfect or romantic place. They have wonderful music, and live performers some of the nights. The restaurants and different beaches were about 10 minutes away by cab, 100 pesos/$5. I especially loved the restaurant Uníco and Ukami. My favorite thing we did aside from the plunge pool and beautiful views would be the cenotes. I hope to come back soon!
This small ocean front resort was the perfect relaxing getaway. With breathtaking views of the ocean and the sounds of waves crashing into shore, you can't find a more relaxing and welcoming home away from home. I especially loved there was no distraction of TV anywhere on site. Not in the restaurant nor in the rooms. We slept with our curtains open to wake up to the sunrise and the ocean views. A handful of comfortable cabanas are steps away from your door and conveniently located for use. Personal plunge pools can be heated upon request. Welcome drinks, turn down service, and cookies in our room were all nice features. Beautiful grounds and top notch customer service with drink service to your cabana or plunge pool. Staff was all very friendly and helpful in arranging taxi or other transportation. There is a great beach within walking distance and other restaurants as well. But we loved all the food at the one on site and ate there for multiple meals. You can arrange romantic dinners by the ocean or outside activities such as swimming in cenotes. The infinity pool was perfect for an afternoon cool down and was the perfect temp.
All I can say is I wish I was back in our cabana enjoying our fresh cocktails and that beautiful blue ocean view. There is nothing quite like Mi Amor in Tulum. My husband and I stayed here for 5 nights during our honeymoon and we enjoyed every minute. The resort is beautifully kept and modernly comfortable (so nice to hide away in our A/C room to cool down from that lovely humidity!) We thoroughly enjoyed our stay in Room 13 with our own plunge pool and steps away from the cabanas. The pool near the restaurant was also a beautiful spot to have some cocktails while we watched the waves crash against the rocks. The staff...is truly special at Mi Amor. Since we were there in September while Irma was out in the Atlantic, there were very few people at our resort....which made for a lovely, quiet, quaint feeling during our stay. Jacqueline greeted us with cold towels and prosecco upon our arrival as we got a tour. Edwin, Javier, Brisa, Romo and others always made sure we were well taken care of in our cabana or during our morning room service. The food....there was never a bad meal. The breakfast that was included was not your normal continental breakfast- coffee, fresh juice, a fruit starter and a main course!? What a deal. Every dish was beautifully crafted with fresh ingredients and well thought out flavor combos. Their cocktails were equally delicious with all the fresh juices and herbs. The spa....was small and quaint, but amazing. Being a massage therapist, I have a tendency to hold high standards with my spa treatments. But Toni and Maria did not disappoint. We were treated to free 15 minute foot massages on our first day- nice way to start our relaxing honeymoon! A few days later, we enjoyed couples massages, followed by a flower bath with champagne. The aromatherapy with the warm pads on my back put my mind to ease and the massage was extremely relaxing--I even dozed off! A thunderstorm arrived half way through and added quite the ambiance to our setting. We then enjoyed sipping on champagne as we soaked in a large tub full of flowers. Quite the romantic afternoon for us as newlyweds. Bottom line: we'll be back. Don't know how soon-- but I wouldn't miss experiencing that all over again. Thank you Mi Amor!
What a great experience. I was a little nervous when we first arrived that this was going to be too pretentious. The person at the front was a little full of himself. He kept looking us up and down... we had spent the day exploring the cenotes an mangroves, so we were a bit sloppy. This was put to rest when we met and interacted with the rest of the staff. They were all warm, welcoming, and extremely helpful. The rooms were well appointed and comfortable. They had an affordable mini bar and fridge. There was a Nespresso in the room. The restaurant was fabulous. The food was very good. They put a good mix of contemporary and traditional Mexican food on the menu. Everything I had was well made and beautifully plated. Breakfast was included and it was great.
I just had a 7 day, 6 night vacation here. Absolutely love this hotel. I stayed with 3 girlfriends. We had a great time. The complimentary breakfast is soooo good! I had eggs your way everyday. Their fish tacos taste amazing. The fool area is very relaxing and super chill vibes. Beautiful room and the cleaning crew did an excellent job everyday. Front desk was so helpful - I think his name is Mario- he was a gem. I plan to return but next time with my fiancé :) the hotel definitely has a couples getaway feel. EXCELLENT STAY!
What a gorgeous spot! Who needs a beach when you have the sound of the ocean and a daybed with a gorgeous infinity pool?! Plus well made cocktails and really tasty food, offering a refined Mexican food. A little away from the main hub of tulum but walkable (30 mins or so) to the Mayan ruins. Not cheap but worth the premium.
1 year ago
Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in tulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there. read more
Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully reclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum. read more
3 years ago
I wish I could give this boutique hotel 10 stars! Everything you can ask for and more! The staff, rooms, food, atmosphere, rock, water views are spectacular! You can even dine or swing over the pool. The parking is free and the car park man is especially helpful and nice. Breakfast is very special looking at the gulf and feeling the sea spay mist gently on your face occasionally. I highly recommend! read more
3 years ago
First let me start by thanking Denise for a job well done as the manager! I would also like to thank the extraordinary staff from waiters, waitresses for the extraordinary accommodating job they do every day. I am always intrigued when I travel places I've never traveled as a SOLO TRAVELER! I would like to say that although this hotel is recognized for their couples retreat I've seen entire family members during my stay!!! CORRECTION the restaurant is open to the public family and children over the age of 12 years old. Thank you so much for the birthday wishes and the beautiful ambiance of your rooms. I definitely recommend Mi Amor to provide you with a pleasant experience with lots of humidity. They don't have a shuttle to the airport however they have a private company that they utilize to transport you to and from round trip mine was originally $280 American dollars. I must stress if you're going to use a private transport service in Mexico make sure you get that in writing before arrival. Make suggestions if you can for your driver to at least speak enough English to announce to you what's going on along your drive. Also don't let them try and change the price on you while you're sitting in the vehicle on drop off. Whatever your original price was stated to you through email is exactly the price you will pay. read more
Beautiful property. Was just here a few days ago during Tulum's slow season. Our Air BnB told us we can't checkin till 4pm and we got to Tulum at 7am. I called Mi Amor a week prior and asked if we could purchase a day pass and leave our bags to the front desk. They were very accommodating. They charged $70 per person for the day pass but this goes to your food and drinks. You also have access to their pool and their cabanas located beach front. You are literally free to run around the entire resort which is very small but hey for $70 not a bad deal at all!It is important that you consume this amount per person or you will have to pay the entire amount anyway. We actually went way above 70. With the drinks alone, it's very easy to rack up that amount. This property is located in the hotel zone. So expect the cocktails to be just the same price as what we are accustomed to in the US. For my fellow travelers, I'm going to do you a solid if it's your first time in Tulum. Check out the beautiful Diamante Resort. It's a few doors down Mi Amor and they don't charge for a day pass to enjoy their pool as long as you order food and drinks. Be mindful this only applies during slow season in Tulum which is right now. You're welcome. read more
3 years ago
What a relief it was to arrive at Mi Amor! The hotel is in the national park which is a much more quiet/safe area of Tulum. But the best part of this resort is certainly the staff. The staff are so sweet and so kind and are on top of it. Bresa (not sure if I spelled it correctly) is the sweetest, most helpful person. The management was also amazing and stopped by many times to check on us. The cabanas are right on the beach which is super special. Overall it is quiet, romantic and a true place of relaxation. There are some awesome restaurants and beach bars walking distance. I would certainly recommend. Thank you all for everything!! read more
6 years ago
This place is magnificent and absolutely homely. Pros: front desk (especially Simon who is the sweetest man on earth), the restaurant staff (so sweet, efficient and the food is yummmmy), the cleaning staff comes in twice a day to clean and they legit mop the floors and deep clean. The views are stunning, it's not crowded at all, very clean, we had a champagne bottle, tea and chocolates waiting for us when we arrived. There was so much detail that goes into this place but most importantly the service is great! Cons: nothing, seriously nothing but if I had to pick.. no beach but you literally could sit in cabanas by the beach and it's stunning like bora bora style. Added some pictures and these pictures don't do justice. read more
4 years ago
As a first time visitor to tulum I searched extensively for the right hotel. I am so glad I chose hotel mi amor. It's in the archaeological zone on the north side of the hotel zone and it's sooo much more relaxing and peaceful. The south end is definitely more for party people and beach clubs which is ok of course if you are a twenty something that wants to party til dawn every night. But for us this location is unbelievably cozy and just drop dead gorgeous. The staff is phenomenal and go out of their way to ensure you are relaxed and having a chill time. I will only stay at this hotel anytime I come back to tulum. Food is amazing, drinks are on point. What more could you ask for? Highly recommend!! read more
2 years ago
6 years ago
I can't say enough good things about this place. This was our second time in that hotel after a year and half. I'm a little bit of a hotel snob and I have to give them the 5 stars plus. It's the perfect beach hotel. This time they upgraded us to our favorite room we had last time. I had such good memories from the last trip that it immediately made the whole thing all great. We were one of the first guests after them being closed for 3 months. Every staff member kept the mask on. They cleaned and disinfected every piece of our luggage, shoes, bag, and everything that you could imagine. I will go back to this place without a doubt. read more
9 years ago
Where to begin. Most incredible resort and the best trip of my life. My boyfriend and I went to Tulum for my 25th birthday, and I can't think of a single thing that didn't satisfy me the entire vacay. We arrived Wednesday afternoon and were picked up by the hotel's driving service, and the driver had a cooler packed with beer for us. Then we arrived to the resort and were greeted with cold towels and Prosseco. The entire staff was kind beyond words, and everyone spoke almost perfect English. Simon and Dominique basically ran the show and made sure we were well taken care of. I have never seen such a beautiful view in my life. We stayed in an ocean front room with a plunge pool, which I highly recommend. We were exactly 30 seconds from the gorgeous water, which was the bluest and most clear body of water I've ever seen. The day beds and view were pristine. The plunge pool was worth splurging on as it was incredibly lovely hopping in everyday to relax after a day of relaxation. The weather is perfect in Tulum. We had a couples massage, which was divine. The breakfast is included every morning, and it is far from your typical breakfast. It includes a starter, a huge entree, tea or coffee, fresh juice and mimosa. The food at the hotel was delicious. They offer a happy hour everyday from 5-7, 2 drinks for the price of one, and we drank everyday on the pool bed staring at the ocean. I can't think of a more perfect or romantic place. They have wonderful music, and live performers some of the nights. The restaurants and different beaches were about 10 minutes away by cab, 100 pesos/$5. I especially loved the restaurant Uníco and Ukami. My favorite thing we did aside from the plunge pool and beautiful views would be the cenotes. I hope to come back soon! read more
This small ocean front resort was the perfect relaxing getaway. With breathtaking views of the ocean and the sounds of waves crashing into shore, you can't find a more relaxing and welcoming home away from home. I especially loved there was no distraction of TV anywhere on site. Not in the restaurant nor in the rooms. We slept with our curtains open to wake up to the sunrise and the ocean views. A handful of comfortable cabanas are steps away from your door and conveniently located for use. Personal plunge pools can be heated upon request. Welcome drinks, turn down service, and cookies in our room were all nice features. Beautiful grounds and top notch customer service with drink service to your cabana or plunge pool. Staff was all very friendly and helpful in arranging taxi or other transportation. There is a great beach within walking distance and other restaurants as well. But we loved all the food at the one on site and ate there for multiple meals. You can arrange romantic dinners by the ocean or outside activities such as swimming in cenotes. The infinity pool was perfect for an afternoon cool down and was the perfect temp. read more
9 years ago
All I can say is I wish I was back in our cabana enjoying our fresh cocktails and that beautiful blue ocean view. There is nothing quite like Mi Amor in Tulum. My husband and I stayed here for 5 nights during our honeymoon and we enjoyed every minute. The resort is beautifully kept and modernly comfortable (so nice to hide away in our A/C room to cool down from that lovely humidity!) We thoroughly enjoyed our stay in Room 13 with our own plunge pool and steps away from the cabanas. The pool near the restaurant was also a beautiful spot to have some cocktails while we watched the waves crash against the rocks. The staff...is truly special at Mi Amor. Since we were there in September while Irma was out in the Atlantic, there were very few people at our resort....which made for a lovely, quiet, quaint feeling during our stay. Jacqueline greeted us with cold towels and prosecco upon our arrival as we got a tour. Edwin, Javier, Brisa, Romo and others always made sure we were well taken care of in our cabana or during our morning room service. The food....there was never a bad meal. The breakfast that was included was not your normal continental breakfast- coffee, fresh juice, a fruit starter and a main course!? What a deal. Every dish was beautifully crafted with fresh ingredients and well thought out flavor combos. Their cocktails were equally delicious with all the fresh juices and herbs. The spa....was small and quaint, but amazing. Being a massage therapist, I have a tendency to hold high standards with my spa treatments. But Toni and Maria did not disappoint. We were treated to free 15 minute foot massages on our first day- nice way to start our relaxing honeymoon! A few days later, we enjoyed couples massages, followed by a flower bath with champagne. The aromatherapy with the warm pads on my back put my mind to ease and the massage was extremely relaxing--I even dozed off! A thunderstorm arrived half way through and added quite the ambiance to our setting. We then enjoyed sipping on champagne as we soaked in a large tub full of flowers. Quite the romantic afternoon for us as newlyweds. Bottom line: we'll be back. Don't know how soon-- but I wouldn't miss experiencing that all over again. Thank you Mi Amor! read more
4 years ago
What a great experience. I was a little nervous when we first arrived that this was going to be too pretentious. The person at the front was a little full of himself. He kept looking us up and down... we had spent the day exploring the cenotes an mangroves, so we were a bit sloppy. This was put to rest when we met and interacted with the rest of the staff. They were all warm, welcoming, and extremely helpful. The rooms were well appointed and comfortable. They had an affordable mini bar and fridge. There was a Nespresso in the room. The restaurant was fabulous. The food was very good. They put a good mix of contemporary and traditional Mexican food on the menu. Everything I had was well made and beautifully plated. Breakfast was included and it was great. read more
6 years ago
I just had a 7 day, 6 night vacation here. Absolutely love this hotel. I stayed with 3 girlfriends. We had a great time. The complimentary breakfast is soooo good! I had eggs your way everyday. Their fish tacos taste amazing. The fool area is very relaxing and super chill vibes. Beautiful room and the cleaning crew did an excellent job everyday. Front desk was so helpful - I think his name is Mario- he was a gem. I plan to return but next time with my fiancé :) the hotel definitely has a couples getaway feel. EXCELLENT STAY! read more
5 years ago
Omg! Best place ever, we have the time of our lives!! Food was beyond excellent, staff out of this world. We will comeback soon. Thank you all for helping me have a great anniversary with my love. read more
7 years ago
What a gorgeous spot! Who needs a beach when you have the sound of the ocean and a daybed with a gorgeous infinity pool?! Plus well made cocktails and really tasty food, offering a refined Mexican food. A little away from the main hub of tulum but walkable (30 mins or so) to the Mayan ruins. Not cheap but worth the premium. read more
6 years ago
The best thing about our stop in #Tulum was #MiAmor No brainer. One of the most amazing hotel experiences ever. Great staff, delicious food, scrumptious cocktails (the welcome drink omg), breathtakingly beautiful view, and Marco! The ocean right in front of the hotel was calm, crystal clear and warm. It's away from all the crazy party scenes but a quick taxi ride. There's a beautiful beach that you can walk to as well. The Mayan ruins and the centro are very close too We were very sad to head back home read more
5 years ago
7 years ago
Great Customer Service .....Giovanni (Coolest Bartender) Simon (at check in) Gras recommended the best breakfast & Mario checked us out .... love them all. Food is amazing, jacuzzi attached to room so relaxing, if you think the pics are pretty wait until you see it in person. This hotel is nicer than a lot of the more expensive ones. Posted food on pics but go to iknowlee on youtube for full video of hotel. read more
11 years ago
This is not a 5 star hotel in terms of spaciousness, quality, or food, but I'm not sure such a thing exists in Tulum, and this place is definitely one of the best in this cute town. The view is impressive, the pool is relaxing and well designed, and the management is very impressive. They do a social champagne hour in the pool each evening, which is not as awkward as it sounds. The rooms are very small but meet a typical 4 star quality, as does the hotel restaurant. My one main complaint is the price. We paid over $300 US / night, which is way too much for a 4 star boutique hotel. This is probably just a function of demand, so I'm not sure we could have gotten anything comparable, but in general I'd say this is more of a $200/night place. read more
9 years ago
Stayed here for 5 fabulous days and really enjoyed it there. Staff was attentive and very friendly and would always greet you with a big smile. The restaurant was amazing and had such a beautiful view I definitely refine the this hotel! FYI it's adults only so if anyone is looking to get away from screaming kids this is the place to be. read more
7 years ago
7 years ago
We had three days of an exceptional experience here. We chose a room right at the very front by the sea, upstairs so we could leave patio doors open at night and just take the air and sounds of waves in. Our whole stay was a delight. Beautiful hotel. Meticulously clean rooms, wonderful turn-down service with a thermos of tea and a romantic little message. Everyone treated us so well and made us feel welcome. Yes, it's not right on the beach, but with the seaweed issue along the coast, it was so relaxing to lay on the huge loungers overlooking the cliffs and not see anything but ocean and horizon. We loved being 10 minutes away from all the hustle of bustle where the more well-known hotels are. Feels like we found a gem where everyone else was fighting to standing in line at the hipster place 10 south. We felt so lucky to be able to come back and spend time in our little oasis. Wonderful included breakfast. Service could be a bit slow but we just surrendered to taking it easy and just enjoying the beautiful place we were in. The hotel has a very romantic feel. Most guests were couples holding hands so maybe not the place for a group. One of our servers gave us a tip to head to his small town about 20 mins north and we were able to find a few cenotes and swim/explore totally on our own. Heaven!! Also rented bikes and biked to the ruins, which was a perfect excursion. We enjoyed having happy hour drinks and snacks at the Thai Place Mezzanine about 5 mins walk north. Loved the relaxed vibe and they have great music every night...we returned several times just for the chill afternoon/evening mood. So very delighted with our whole stay. We have already recommended this place to 50 people as we headed straight to a conference in Cancun after and everyone wanted to know about this lovely little hotel we had just visited. Will for sure be back. Despite the beautiful view and architecture of the place, the staff was so welcoming and kind. We felt truly welcome and were greeted warmly every time we returned. Wonderful place! read more
8 years ago
9 years ago
I'm with many of the reviewers that want to keep this place a secret, so much of what I love about the hotel is that it's quiet. It's like a spa retreat. It's adults only, no kids. It's very serene. The architecture and design is very modern, but still warm and welcoming. The hotel has some of the best views in the area. I ate at the restaurant a lot and every meal was absolutely delicious! I have to recommend the fish tacos - Grilled Grouper with an avocado purée and pickled onions, they were definitely the best in the area! read more
8 years ago
Wow what an amazing experience . It was my first time in Tulum and I did not know what to expect . The hotel location is amazing . The staff was exceptionally accommodating. Dominique greeted us at the front desk and made sure to take care of us from the second our flight touched down . She made sure we had transportation arranged . Simon was extremely helpful . Salvador was also amazing and helped us with every request . Amazing hotel . Wish I could go back . Breakfast was amazing as well every morning - included with the room . Best free breakfast I've ever had . Every time we left our room , we came back to a spotless room . Truly an amazing experience . Every day was like a dream . I recommend you stay here . read more
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WOW Stumbled upon this boutique resort while escaping our terrible all-inclusive that we were booked at for an entire week. We rented a car and drove to town and found bliss. The owner's of the resort are a lovely married couple who welcomed us and took us in for one amazing night and two glorious days. Their hospitality overwhelmed us. The staff was also completely on point and exceptional. Greeted with champagne, gifted with all the things we would need to make an unplanned overnight stay comfortable, we could not have asked for more. Our ocean front suite with perfectly "heated to order" private jet tub overlooking the Caribbean was both romantic and soothing. Top of the line LA based beauty products by Malin + Goetz in our room, beach towels and beach basket, hand made chocolates, nothing was left out. At dinner the options were endless, fresh, organic, and perfect. Complimentary appetizers and a watermelon pre dinner aperitif started off the night. We finished with a different delicious and again complimentary aperitif that was appreciated and wonderful. After a great nights rest we had a fabulous included breakfast with complimentary champagne and the best coffee ever before heading to the stunning sun beds overlooking the water. We also enjoyed the refreshing infinity pool, cocktails, and one of the nicest lunches ever. The decor, the views, the staff, make for one fantastic boutique hotel experience. It made our trip. The fact that after we checked out they allowed us to keep our belongings in storage and continue to enjoy the grounds was so important to us. Allowing us to shower, have fresh towels, use of the pool and beds made our last day our best day. If you're looking to walk right out and swim at a nice Sandy beach, you won't find that here, but they explain that and are very up front about it. There is a tiny private crescent beach off to the right of the hotel with easy access to it. Also you can rent a bike and go to other beaches that are about 5-10 mins away at most. Shopping in the area is outstanding. Food in the area is also outstanding. Overall I would say this it as good as it gets. Looking forward to retuning! read more
9 years ago
This was an absolutely breath taking experience. Picture waking up to the sun rising right outside your room. Personal cabanas steps from your front door. Champagne toasts at sun set and unparalleled service. Make sure to try out the amazing spa. I wish I had one more day. Thank you Mi Amor read more
10 years ago
7 years ago
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8 years ago
