Joe and Max did a fantastic job. They showed up early and moved quickly and efficiently. Will…read moredefinitely use them again next summer

I am a professional home organizer and have been using New City for many years, as part of my job…read moreis to also manage client moves from beginning to end during the spring and summer months. New City Moving used to be my favorite out of them all in Chicago, but since they were bought out by New Sons, everything is going down the tubes. My recent move job went as follows. Movers showed up 25 minutes late on move day, had the audacity to ask for a tip, over-rode my instruction as to arrival time at the new location and approached the front desk to start unloading before my arrival, after I told them we had the elevator booked at a certain time. Apparently they had a full move after mine, which is something the "old " New City never did, so they were in a rush. I was willing to let all that slide until the next day I noticed that they drilled too far in to my clients dining table while assembling it and cracked the top of it in four areas. Funny how the lead Juan made sure to point out any items while packing that were previously damaged, or scratches on the floor of the new unit when we entered, but neglected to inform me that he busted my clients table right before he left for his next job. oh and for the record, I had tips for each team member on both pack and move day. point is, no one in service should ask for a tip. it's tacky. This company had turned in to a disappointment.,

The movers were scheduled for noon. The movers arrived at noon. I estimated it would take 2 1/2…read morehours. They finished in 1 3/4 hours, which included a 30-minute drive to my new apartment. The price was lower than all other movers I contacted. These guys worked amazingly fast and carefully. Highly recommend them!

Great customer service and prompt responses. I was in limbo with my moving shipment dates to…read moreChicago as Uhaul did not provide an accurate ETA, so I had to keep communicating to Donna the changing dates. The uhaul shipment ended up arriving on December 24 which was not ideal due to the holiday, but 2 guys and a van were able to accommodate. Everything was moved in within the time window provided in the estimate. They also wrapped up some of the antique items to prevent damage. Would book these guys again. Jeremy, Kierre, and Mario (pictured) handled our move.

We used the professionals for our cross country move from Chicago to San Diego! We got Nicolas F…read moreand his team. They were literal professionals. They stacked our POD and packed it so well. Absolutely nothing broke during the trip! They worked so hard and were done with an hour to spare! They made the moving experience so easy! I appreciate them sooo much. You must hire these people they're so beyond fair priced and extremely reasonable

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.

Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

Chaos to Order was Amazing! We moved back into our home after 18 mo. & a catastrophic fire. There…read moreare 6 of us. Mom was feeling super overwhelmed getting the pantry & other projects completed. Kiersten saved the day! She came in like a rockstar. We turned a pantry that had a rice cooker next to the 4 boxes of baking soda into something that doesn't give me constant anxiety. She also helped with kitchen cabinets that had been panic stashed during the move. Kiersten was so professional & had a wealth of sources for me. I'm feeling so much better. This isn't the final, final. But it will give you a great idea of what we got accomplished in 3 hours. Bread box & potato container enroute. AMAZING.

Shout out to Chaos to Order! I recently moved to a new home and felt overwhelmed by the amount of…read morethe stuff that I had accumulated over the years! I called on Chaos to Order to help me purge and organize, and I must say that I was so happy that I did. I highly recommend them for your organizing needs. From the initial consultation, the team took the time to understand my needs and specific challenges that I faced in my new home. They provided solutions and helped me to organize things that I loved and to purge the items that were obstructing my headspace and happiness. I was so very pleased and impressed with this company. They were prompt, efficient and showed a true passion and enthusiasm for what they did. I now not only have organization but also the structure and the tools necessary to maintain a clutter-free home! It brings me joy to walk into my newly-organized space and gives me the motivation to maintain it. Thank you, Chaos to Order, for giving me back my peace!

Chris and his team were unbelievable! So kind and professional and QUICK! Could not have asked for…read morea better team and people that really cared about your belongings!

SCAM. Do not ever give them cash - more extortion…read more TLDR: Today - almost a year after my move - I received an invoice and debt collector's notice from H2H's lawyer saying I owe $537. My original $4,306 move turned into a $6,487 move and now H2H is trying to come back at me for more money!!! Absolute scam artists. Full version: It has been almost a year since I moved with H2H and they extorted $1,600 extra out of me - and now they are back, using their law firm Mayerbock, to try to extort more money. - The rate we negotiated was $4,300 (attached). - When they picked up my things they said it would be $4,824 - fine, maybe I had more things - After an entire insane fiasco (see my other post) where their movers didn't show up to deliver in San Francisco, they sent my things to LOS ANGELES made me pay another $1,600 to have my things rescued and back to the original place of delivery (breach of contract) - At this point I owed under $600 which I was ready to pay whenever movers actually showed up and they were sending numerous voicemails and texts and emails insisting I can only pay cash or Zelle - The day of the move was also a nightmare with H2H on the phone, but the subcontractor was nice and polite (I even tipped them). They accepted $600 cash, in addition to the $1,600 check for LA move, both noted on the bill of goods receipts

Great people to have move your property .I have much respect for how they show up and get things…read moredone...They will treat your valuable with respect and are the nicest men to work with...

HIGLY RECOMMEND!!! My boyfriend and I recently moved from the Edgewater neighborhood to…read moreStreeterville. In the past we have moved ourself using friends and family members, but this time around we were looking to relieve any stress and have to done efficiently and professionally. I did my research and called to receive quotes from many moving companies to find the best deal, service, etc. I was amazed at how high some of the moving quotes were! The people I spoke with also didn't listen to what I had and definitely were just throwing ridiculous "quotes" around. Finally I called two brothers moving, the person on the phone was so helpful and actually listened, we ended up going with a two man moving team, Jeremiah and Andy were GREAT. So helpful, professional, and the company has fair prices. Will be using them again for my next move! Thanks again!!

17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

I used Roy's company this past weekend to move from Chicago to MA. I had previously used them for…read morean in building move. From my first chat with Roy to saying bye to him in MA this move was a breeze. Roy took the time to explain all my options, including not using his service. After talking I decided to use his team because of his reasonable price and my confidence in him. He made himself available to me by text prior to the move and assured me all my anxieties were unfounded. On move day he and his team loaded my things quickly and carefully. He even confirmed which boxes were fragile. After he left I flew to MA and the next day around noon they arrived to unload my things. Everything, including my white (!!!) couch, was in perfect condition. A one day turn around for a long distance move is unheard of. Their service was above and beyond. I am appreciative of their kindness and courtesy. Roy and his team weren't just professional they were personal. They truly care about their clients. I am grateful for them making a stressful and emotional relocation as easy as possible. Using Roy and his team for this move was the best choice. I would highly recommend them to anyone looking for movers short/long distance.