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    Advantage Storage

    3.6 (9 reviews)
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Frisco Self Storage - Postal Center

    Frisco Self Storage

    (11 reviews)

    So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

    I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

    CubeSmart Self Storage

    CubeSmart Self Storage

    (9 reviews)

    Kim the general manager of this location on 75 Expressway runs a tight ship…read morethis place is very clean secure and in a great location

    If I could give zero stars I would…read more Kim is the absolute worst employee that I have ever had experience with. I warn you about her she has the nastiest attitude. A month ago I had gone up there with my mom (who at the time just had a knee operation and could hardly walk) to get the key to the lock they had put on our storage so we could replace it with our own. My mom stayed in the truck while I went into the office to ask for the key and Miss Kim gave me the rudest attitude when I stated that I had come inside for my mother who can barely walk to get the key but she didn't want to hear it she yelled at me that my mom had to come inside. And then just this past Sunday my mother, sister, fiancé, and I all go to empty out her unit (to move her to a MUCH MUCH BETTER ONE), but we had to call and get another lock taken off our unit and Miss Kim was there AGAIN. My mom had called 30min prior to being there and told her that she was going to be there a few mins before 5pm and Kim told her that she was NOT going to stay 1 minute past 5pm because she had things to do after work. When my fiancé and I arrived at 5:07pm she was still there! And my mom had left to go get water for us around 6:30-7pm she was still there!!My mother has been a customer for 11 years and has put up with an outrageous rent increase and rude employees. Do better cubesmart.

    Advantage Storage - selfstorage - Updated May 2026

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