My family and I are recently brand new to Texas from California. I found a CubeSmart, literally right around the corner from my new home and was very impressed with the store manager there by the name of Richard and his co-worker Dave. Right upon entring the store office these guys were friendly, helpful and funny. They showed me around the facility and they held the door open for me upon entering and exiting the building. The day I moved into my storage unit, I unfortunately had to move all my families stuff into the unit all by myself and not being here from Texas or fully understanding the weather here, I SO totally underestimated the heat and humidity. Richard however was so gracious, thoughtful and kind enough to help me out when he noticed I was beginning to struggle. Not only did he bring me water twice, he really took compassion for me and told me to take my time by stopping to make sure I was drinking plentyof water and to rest when needed. Throughout that very hot day, I noticed he would check in on me every once in a while to ask how my progress was going and I knew he was making sure I was okay, not because he had to but becasue he genuinely cared about my well being and his actions showed that. Although I think the storage fee for the size unit I'm renting is a little too high (comparing with California's prices), Richard and Dave's courteous, caring and easy going nature makes up for the monthly cost. It makes me feel better to know I am an actual person rather than just a coded number to them and I am very happy to know that if and when I ever have a problem or issue while on their CubeSmart facility, they will genuinely be concerned for my safety and well being. This for me made all the difference in deciding to choose to stay with this CubeSmart vs a better priced facility 10 miles further down the road because Richard and Dave made me feel comfortable with who is managing this site, how these gentleman run their facility and operate it. Their actions speaks volumes as to the kind of care and pride they not only have for their facility but for the people who rent there too. Thank you so much Richard and Dave for welcoming me to Texas with your hospitality and gentleman like nature. I really appreciate all you did for me. Cheers! read more