After obtaining quotes on a central air system to replace my antiquated system, I selected ACCSA , based upon their price and the way Carlo interacted with me. His crew installed the system efficiently, without any damage to my home. It worked well for the first season, but, when I noted decreased cooling efficiency in the second season, I contacted Carlo, thinking the coolant needed to be recharged or some other minor defect needed to be corrected. Carlo berated me for thinking the system would tolerate high temperature and humidity. When the problem persisted, I requested a service call, offering to pay for the call. Carlo made an appointment to service my unit, but did not show up for that appointment and did not call me to reschedule. Two separate calls to his office resulted in no return phone calls.
Price? Good. Installation? Good. Service after sale? Terrible. read more