I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

They could keep their word. My brights were not working properly when I purchased the car and they…read moreput in writing that they would take care of it. Now they're refusing because I didn't buy the warranty.

Amazing experience with a kind heart walked in hopeing to get something walked out with an amazing…read moredeal employee helped us so much and tried her hardest to get us hooked up with a car that day was amazing couldnt ask for better service

They were amazing .We just bought two cars .So helpful .got us in and about .Ask to see Julia she…read moreis so sweet .

It has been a long time since purchasing a vehicle I would like to thank the members of Yannello's…read morefor making it a very easy process. We now have a reliable family vehicle! Thank you from Michael and Katie

I was just at this used car lot and was shocked at the disrespect of the owner. I asked simple…read morequestions about a car I was interested in. He became very angry and stormed off to his office. I have never dealt with any sales person like this before. Beware!

I a disabled man who came into a little bit of money and I needed a car new enough with enough…read morespace in the back for my wheelchair. So I went to West Coast Auto sales to look at a 2016 equinox. Upon purchasing, the equinox person selling the equinox refused to even give me even the tiniest bit of discount on the car which caused me to pay every single last penny of the Kelley Blue book for the car. But the car was perfect for my disability needs and no one else had car like it in the $14,000 price range. So I would not recommend buying a car from this dealer. They will pinch you for every single penny of the Kelley Blue book value of the car

Bought a 2016 Hyundai Tucson sport from them, first the AC went out then the engine failed. Brandon…read morethe sales manager said to bad so sad your problem. My daughter bought a 2017 Ford escape at the same time from the same salesmen "Brandon" , she had problems with the AC and now the turbo is failing. Two cars same salesman and both having problems!!! Don't deal with these sleasbags!!!!!!!

Quick summary: 100% recommend, professional, patient, accommodating, stellar service, wonderful…read morepeople! Read the more in-depth review for details. My family has been driving Kia's since 2015. Never have we had an issue that Kia wasn't willing to resolve. Not only do they offer the best warranty, most reliable vehicles, and greatest deals when it comes to value (quality vs price, the quality always outweighs the price), but the service can't be beat. I'm new to the area and when my car needed service I tried to schedule trips down to my original dealership. What a huge mistake. On the suggestion if a close friend I tried Redding Kia. Let me tell you... I have never been so happy with a decision in my life. Not only do they match all of what I've come to know and love about Kia in the past, but the people here really care about making you happy. Hopefully I don't have to come in too often, but in my experience thus far there have been two names that I committed to memory. In the Service Department, Amber Griffith. Professional, methodical, and one heck of a problem-solver. She was always understanding and kind. Also very attentive, no matter how busy she gets, she always checks in and lets you know what is going on. She has gone above and beyond for my family and I, I think part of what means the most is how patient and understanding she has been. Coordinating our unusual dynamics and schedules can be hectic to say the least. A truly impressive human being. In the Sales Department, Terry "Pops" Giomi. Incredibly helpful, patient, brilliant, this person made me feel welcome from the second I pulled in (I came for a service appointment) to the moment I left. I asked about what's new with this year's models, he knew it all by heart, I told him how I was new to the area, he told me about how amazing this dealership works together and how they tie in with the community, even answered questions about a few local restaurants and places I could check out. He really made me feel like a friend or family and less just a customer, but still kept it professional that when I needed anything like to test out seating and how I fit into vehicles he was happy to accommodate. A stellar person. Thank you all for the experience the service the info and I look forward to doing more business here!

Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.

Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

So about six months ago I'm walking by Downtown Motors, which is located near my office, and I pop…read moreonto the lot to take a quick look at a white Toyota Tundra pick-up. Of course, a salesman is on me immediately. No problem...I tell him I'm not interested because it's not 4WD, but I'm always in the market for a good deal on a white Toyota rig with 4WD and low miles for our work fleet. I give the dude my business card. Today I'm walking past Downtown Motors on my way to the computer shop. Yampa the yellow lab is on a leash next to me. As we walk past, I hear someone yelling behind me. I turn around, and it's one of the guys who works on the lot. He's yelling and he's agitated, but I can't hear him, so I put my hand to my ear and yell back, "Excuse me?" (I've got this signal-to-noise hearing problem. It's a temporal lobe thing -- they tell me it can't be helped with a hearing aid, but focusing the signal and blocking the noise with the old cupped-hand-to-the-ear trick seems to help). He keeps yelling, but I still can't hear him, so I start walking towards him. When I get close enough, I find that he's telling me to keep my dog off of their strip of grass. (Yampa promptly uses the pause in our forward progress to pee on that very same grass.) Okay. Sure. I mean, you don't have to get all aggro about it -- it's not like my dog took a shit -- but sure. It's your grass, and you don't want dogs on your grass. So I've turned and walked maybe 30 feet, and I hear him say something else. And I'm again out of hearing range, but you know, I can tell it's got a certain......tone. I turn around and say, "What?" Dude cups his hand to his ear and says, "Wha? Buuuh..... Wha?" Yeah, that's right. The dude from Downtown Motors is mocking the guy who's got a bit of a hearing problem by using THE PROFOUNDLY RETARDED GUY VOICE. I turn on my heel and walk back to him, and explain that his shop has a standing order to notify me if they get their hands on a white Toyota 4WD rig, and that my order is henceforth fucking cancelled. Not that they seemed to be looking very hard for the vehicle I spec'd (they never called me -- in the interim, we purchased a truck from a broker), but this obnoxious clown doesn't know that, and it feels righteous to kick the chair out from under his punk ass. Now the guy looks worried that I'm going to be talking to the owner next. He mumbles that I don't have to be rude about his polite request to keep the dog off the grass -- like he's already getting his revisionist story straight in his head. I have to confess that I ended the conversation at this point by suggesting that he go take a flying fuck at a rolling donut.

Hey guys! My first…read moreinquiry for a car was 2 months ago. I had challenges, repo, single mother, full time student.. I'm doing my best, but what's your best if you have poor credit in today's world? With the help of family/friends Tony Joe's was incredibly patient with me. They gave me OPTIONS, I thankfully found a co-signer and walked out with much more than a car. I walked out with a plan to improve my credit, a belly full of laughs, and a beautiful vehicle. They were OVERLY accommodating, not pushy, and they helped find me what I wanted and did what they could to help. I highly recommend, blessings to the individuals that assisted me today. You guys are amazing. Happy Holidays!

We had the best experience with Tony, Stan, and Julie. They were able to get an older truck…read morefinanced for our daughter with zero credit. Granted, our girl saved over 8K for her first truck! Nevertheless, these folks are amazing! We had lots of laughs and great conversation. I strongly recommend their business.