We just bought a really nice Dodge 4x4 Big Horn truck. Kurt's Grandell was real easy to work with…read more They have a great selection and he gave us a great price. The buying process was very easy and smooth transaction. We will be repeat buyers with these guys.

If I could give 0 stars I would. Avoid this dealership at all costs…read more My initial interaction was was great. The sales rep at their Red Bluff location was amazing. Fast forward 5 months and it has been literal HELL. I was visiting from out of state when my previous vehicle died and I had to purchase a vehicle to return home to Oregon. I purchased my vehicle outright and also purchased the extended warranty they offered. I went to use the warranty I paid for when we had some parts fail on this vehicle (after only 5 months). This is when I discovered that my warranty contract was NEVER sent in. I attempted to reach out to the Red Bluff location only to find the number disconnected. I then reached out to the Anderson location, explained the situation and was told the manager was at their other location and they would have him call me back. A few hours later, I called in again and asked to speak to the manager only to be told no, that the manager was not working that day but they would call me back with information in an hour. A few hours later, I called in again to get ANYONE to send over my contract to the warranty company so I can get my vehicle fixed. Spoke to another employee who told me that I could not speak to the manager because they had a death in the family and it was hard to get someone on the phone. This employee then explained to me that the company they use for the extended warranty often claims they don't have paperwork because they don't "save" it when it is sent in. Again, I asked for a direct line to a manager so I can at least leave a voicemail to get answers and was told no. So off to the warranty company I go. I called them to find out what exactly was going on from their end. Turns out payment for my warranty was made with no copy of my contract and they had been trying to get it since OCTOBER (it is now the end of May). They informed me that they have made multiple attempts to reach the dealership with no cooperation from them. At this point I'm livid so I call back again asking for contact information for the owner. This situation was getting messy and I just wanted answers. Miraculously, the manager was able to get on the line. According to him, he had been in the office all day assisting customers and had not had a death in the family. When I informed him that I was at the end of my rope dealing with their location and wanted to speak to someone above him I was told he is the "end all, be all". After a lot of back and forth, this manager now wants me to send him a scanned copy of MY copy of the warranty contract so he can send it to the warranty company and we can "be done with it". A contract that they have the original of AND should have already been sent in months ago. His response to how they were going to make this right was that they "did the hard part and sent the money in" to the warranty company. Save yourself the headache and do not purchase from this company. They're shady, have horrible customer service and apparently do not know how to handle important documents. If the owner reads this, I sincerely hope you revisit who you have in management and policies around who to contact when management fails because this is absolutely insane.

We have pleasantly dealt with Michael Platt of Platt Motors on more than one occasion regarding…read moresome classic vehicle sales. He has handled both ends of the sales and shipping honestly, competently, and professionally. We have confidently recommended him to others with their sales, and would not hesitate to do so again. Five Stars for sure! 10-11-24 Gloria & Sal Cira California

I've known, and done business w Michael( Platt) since, 1997! He is 5 star in every aspect, from…read morehonesty, integrity, respect and business sense. No business is perfect , but this one ....is as good , as it gets !

Purchased in 2020 or 2021, I don't remember, but my baby is still running along in great…read morecondition! 2014 Jeep Grand Cherokee Laredo 4x4 !! Found exactly what I needed & they even worked with me on the price! Great, genuine & honest guys! I would buy another vehicle there! Give em a try!

I have been in the market to replace my vehicle that was stolen and totaled. I didn't have a whole…read morelot to spend and don't want to be riddled with car payments. I'm new to the area, so after looking online and checking out a couple of dealerships in the area I remembered the commercials for Junior's used cars. We stopped in and got a great deal on a 2004 expedition. It's in great condition and of course we anticipate having to make repairs down the line, which not only do they work on the vehicles they sale, but offer parts at wholesale and can even connect us with reputable service companies in the area. I will certainly be back.

Worst dealership I have ever dealt with. Don't waste your time. The manager Austin and salesmen are…read moreextremely shady and do not have your best interest. They will 100% screw you over.

Bought a new ( to me ) truck and I have low to bad credit and this awesome guy ( Travis) was able…read moreto get me a loan and I drive a way with my new 2014 ran love it thanks again for everything you did

This place is a joke!!! The slowest people in the world work here and they are very very rude…read more Especially the loader, he is the absolute rudest person I've met in this business. Generally the wait time for one car is two hours. Like I said this place is a joke!!! Oh and if you complain about it they give you an empty look and say it's not their problem.

Several issues and minimal budget, Shane worked with us to get all our major issues fixed and…read morequickly since it was our only vehicle. The only shop we will bring our cars to from now on.

I recommend Apex Auto for any repair. They work with you with your pricing range and they are very…read morededicated to fixing any kind of problem that you have again. I would recommend Apex Auto for all your automotive mechanical needs.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

They replaced my transmission and they didn't put my lug nuts back on my tire!…read more Went back to have things fixed as they took accountability for the mistake... HORRIBLE SERVICE. Was called every name under the sun by the owner Duane, because I was upset and didn't want to hear the apologies or excuses. He is unprofessional, unorganized, and shouldn't own a shop let alone be certified to work on ANY vehicles. My wheel was about to come off!!

I have had my car in this shop many times and was very pleased with service and work . He will work…read morewith you is honest and never had a problem after his work !