Great customer service from the owner didn't try pushing me into anything and seemed very honest!

Awsome place. The owner is a very honest person and went above and beyond to help me get the car I wanted. Thanks again.

Got an amazing deal in a 2010 Hyeunda! These guys are great, honest and willing to work with your budget. Dan and Mark are great.

North Valley Auto sales is a Joke!!! The other day i was driving through the car lot for an unrelated reason, a reason other than shuffling through their overpriced garbage. The majority of cars there, have a very low resale value and a long list of common known problems. yet they apparently believe they have struck gold. You really must research Vehicles before you purchase them. If you did. You would realize most of their cars in inventory, that i have witnessed are actually cars i would not recommend to purchase, mechanics opinion. anyway back to why i was writing a review. while i was moving through and exiting the lot. the company yard dog "tom" walked out in front of our car. "you may have seen him hes ugly and really fat,( Just a vague observation")" he then proceeded to throw his fat hands and arms out at my wife in a threatening manner and yelled obscenities at my wife about "slowing down because it may get dust on there cars!" mind you we were moving at an idle ( Less then 7 mph ). So if this is the kind of business you want to work with, then go ahead and give them your hard earned money that they are ripping you off for at those prices. read the other reviews. really unprofessional. i wouldn't buy a great car from you at excellent price. i would take 5 stars from you if i could the the lowest rating i could give you is 1 star it pains me to have to give you even that. read more

Mark and Dan are great, make the stress of buying vehicle very enjoyable and you feel you are in good hands. Honest and trustworthy, recommend for everyone. Go above and beyond with no pressure. Eileen Lundquist Redding read more

We got an incredible deal from these guys. No pressure to buy and Dan and Mark were incredibly nice, friendly, and courteous. Will come back to get second car! read more

I went to North Valley autos yesterday because the car sales man at Budget said that Dan, the owner was honest and trustworthy. As I pulled into the small run down lot I was approached be a man named Mark. As I explained what I was looking for I was told that I shouldn't look for low miles because it didn't mean anything about the value of the car, yet in the next breath Mark explained that the reason cars were priced higher was because of low miles. Contradict yourself much, Mark? I attempted to explain that I was originally looking for a PT Cruiser and was rudely interrupted only to be told that they had terrible gas mileage, something my hours of research had not said. When I told him that, I was shocked at the rude reply of "Well, that's reviews. I drove one. So I know". He would not let me get a word in until I finally had to interrupt him to tell him that I wasn't even LOOKING at the PT Cruiser any longer and was merely trying to explain they TYPE of vehicle I was looking for. Needless to say I was incredibly disappointed at the way I was treated. Whether it was because I was a pregnant woman car shopping alone, or he was just a rude individual who has no idea what the meaning of customer service is, I will NOT be purchasing a car from North Valley Autos and I stress that you stay away from them at all costs. read more

***I copy and pasted this from this companies website homepage *****From the moment you walk through our door, we're committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. ****** WOW I must have walked into the wrong business I don't know the gentleman and I use that term loosely who was at the site when I showed up to attempt to test drive a vehicle however he was middle-aged and very unwilling 2 let me test drive a vehicle due to the time of day and rudely asked if I was going to pay cash if I needed financing and after all the interrogation told me to come back another day that he was closing in a half an hour however I had been there earlier the same day and no one came out to talk to me either. I have had been to this dealership several times this month looking for a vehicle that I am in the market to purchase. I had not had any prior experience with this rude employee (and no i wasnt imagining it! Or misunderstanding him, I am a female and no im not on my peirod, pregnant or going thru menopause, just know an ass when i see one. Oh yeah and do know quite a bit about vehicles, mileages, and what there cost and value are!) there had been another person there I believe his name was Charlie an older male who was very friendly and kind and due to my work hours usually I am at car lots later in the afternoon and he didn't seem to mind my short test drive of one of the vehicles as I don't like to hang around looking at cars all day either. When ive researched vehicles on line and the lots, i know going in, what i want to buy baring any complications during the test drive. This "gentleman" you employee will hinder many sales for you! Not only will i not be purchasing from you, i will spread the word of the lack of professionalism and desire to sell vehicles. I will purchase from Sacramento! Where they still care about what it means to have a job and take pride in that job! read more

Answer to Jodie. First I have attempted to reset my password with yelp 5 times. They say they will email me but it never comes through. So I am forced to answer as a review. My name is Dan Hancock . Owner of North Valley Autos. First, thanks to Budget Autos sales for the recomendation. Second I apologize to Jodie. You obviously did not get the help you were looking for. Low mile cars generaly cost more than higher mile vehicles. in that respect there value is more. Mark knows this. However many higher mile vehicles are in beautiful physical and mechanical condition and many low mile vehicals have not been well cared for and are in questionable condition. Therefore Higher mile vehicles can be a better value. I believe Mark misspoke or you misunderstood what Mark meant to say. We have all kinds of cars and trucks with miles that range from 20,000 miles to 200,000 miles. So we dont disriminate on the basis of miles. We look at each vehicles quality and value on a case by case basis. Mark will use this as constructive critisism , More listening , less opinion and more questions to the customer would be an improvement. As for small and run down lot. We have one of the largest lots and one of the largest inventorys in Nor Cal. However after 25 years in redding and 20 years in the same location. We are probably in need if a lot face lift. That will come soon. Thanks for taking the time to tell us and everyone your experience with us good or bad. Dan read more