I took my 2019 dodge ram to SJ Denham for the first time today. I talked to a service advisor by the name of Josh who said they would try to fit me in today. They not only did that they did the repair and I was on my way out of there by 5 PM on on the same day that I took it there. They just became my new favorite vehicle repair service for my Ram truck. read more

I had a fantastic experience buying a Jeep Wrangler! [[HIGHLIGHT]]Tedd was a gem to work with. He showed me Jeeps in my budget and was not pushy at all.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He took all the time I needed and answered questions and was simply a really nice person, not just a salesman.[[ENDHIGHLIGHT]] My credit could be a lot better but Tedd and Dan in finance never made me feel bad about that, which was such a relief. [[HIGHLIGHT]]Dan was really understanding and got me financed so I could get the Jeep I wanted![[ENDHIGHLIGHT]] I definitely recommend SJ Denham!!! They have a great team and treat customers right! read more

SJ Denham Chrysler Jeep - Car Dealers Near Me - Redding, California

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Everything with the service department. My wife and I brought in our jeep that we purchased from your dealership, to fix a clunking/popping sound when you accelerate, or brake. We had it in the dealership for 3 weeks two separate times. Both of which they couldn't figure out the problem. [[HIGHLIGHT]]I even called Matt and suggested some things to look at based off my research on what might be causing this issue and was reassured that they already checked all other things I listed.[[ENDHIGHLIGHT]] Today, I take our jeep into Crown Motors and within five hours, they had a fix, and shocker.. it was something with the axle boots that I suggested to look at and we no longer have any clunking. I will plaster this review across all social media and will tell people to run away from SJ Denham. Our experience was horrible especially we spent $80,000 on a vehicle believing we are going to have the best service in the Redding area. DO NOT TAKE YOUR VEHICLE TO SJ DENHAM. It's a waste of time and patience with the Redding dealership who doesn't know what they are doing. read more

Got a new 2025 Van and the process was fast for buying a car. [[HIGHLIGHT]]Nice people to deal with[[ENDHIGHLIGHT]] They took my offer and I'm happy read more

My husband and I were on the first leg of our roadtrip from Fresno to Alaska when we heard a mysterious noise coming from our Gladiator. We searched dealerships and headed to SJ Denham Chrysler Jeep. [[HIGHLIGHT]]We were immediately greeted and were quickly able to talk to a service representative.[[ENDHIGHLIGHT]] Our Jeep was then taken to the service bay and inspected. There appeared to be no issues other than over inflated tires causing a rubbing on the exhaust. The tire pressure was adjusted and we were able to go on our way in less than 45 minutes. [[HIGHLIGHT]]We were so impressed with the team's willingness and ability to help us out.[[ENDHIGHLIGHT]] read more

Very pleasant car buying experience. We had a great salesperson (JR) and were very happy with our new vehicle. They had a listing at a very competitive price to begin with and the whole transaction went very smoothly. One of the best around. read more

If you want your vehicle damaged and held for weeks and then get it back broken. Take it to.these guys they are very efficient in being negligent and then denying all accountability for doing damage to a car because they put a part in wrong. ... infact they even have the nerve to tell you to pound sand after trying to negotiate some kind of resolution to the extra 1400 dollars they cost sme to ha e so.eone else fix their screw up... read more

Loving our new Jeep Grand Cherokee Limited and couldn't of asked for better service. We got to order the exact one we wanted . [[HIGHLIGHT]]We were treated fairly and with respect.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Donnie and Jayden in sales were awesome, thank you both for the great service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Ryan we so enjoyed meeting and chatting with you and giving us the best deal possible.[[ENDHIGHLIGHT]] Your Dealership is top notch! read more

I write good reviews and bad reviews on services we receive to help the organizations. This is a bad review for the said organization in two different time frames. We have purchased 3 other Jeeps from this dealership in the past. Background - We had a 2014 Jeep Compass years ago that was worked on by S J Denham Collision Shop. They give you a guarantee on the work for the lifetime of the vehicle to the owner at the time of repair. We get the vehicle back and we started to get a "ETC" light - Electronic Throttle Control" error at all different times and that throws the vehicle into limp mode, which means the vehicle will not accelerate above 25mph.. The Compass was not drive-able or reliable. We brought the vehicle back in a few occasions to the Service shop and they fixed something and it happen again and again with no resolution to the problem. The Service Manager let us know he would have to start charging us for the diagnostics and the repair. He even spoke with the Owner of the dealership who made the decision to charge us too instead of the dealership standing behind there "guaranteed" work. We tried it there way and they couldn't resolve the issue. So, I reached out to various Bureau's in the State to have them work with us and the dealership. Well, we held the Service Manager accountable for his statements and actions in this matter. We stopped going there and got rid of said Compass. So, lets flash forward 3 years - to yesterday - I had a safety recall that needed to be done by a dealership. [[HIGHLIGHT]]I decide that I would do it at this local one. I figured, I would go in and talk with the Service Manager and clear the air and start fresh for all of us. Same Manager, I dealt with three years ago. I asked to speak to him after I had made my recall appointment 2 weeks prior to yesterday to do the work[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]He walked out aggressively and red faced - when I asked how he was doing and shook his hand - he pulled it away abruptly and said "WHAT CAN I DO FOR YOU"- I was taken back and let him know I would like to clear the air like adults with him and the dealership and would like to get my recall done here.[[ENDHIGHLIGHT]] He said "WE DON'T DO RECALL'S HERE" . I was amazed since I already had an appointment with no problem with the Service guys. He kept saying "you burned me" the whole time - I said "no just making you accountable for the repair work 3 years ago that your dealership never fixed and stand behind your guaranteed work statement" He then looked at me and said ' WE won't be working on any of your vehicle or any family member's ever again and told me to get out of here and never come back to this dealership" Again, I was dismayed by his comments he was very rude, very unprofessional, and held a grudge for 3 years. I write this review so anyone looking to go there for maintenance, repairs, or even to buy a vehicle since the Service Manager now represents and is the face for the owner and dealership with his actions/comments. This is the type of person/dealership you will be dealing with after your purchase and if you have an issue with your vehicle and they won't stand behind the words "Guaranteed Work" and they don't want to be held accountable. So if you read this review and still go there good luck and BE AWARE. read more

I bought a 2021 Unlimited Wrangler Rubicon 4xE from SJ Denham and couldn't be happier with my decision. The entire SJ Denham team (JR, Dan, Lisa and Ryan) were extremely polite, responsive, honest and informative. They made the entire buying process utterly seamless and I felt looked after and cared for every step of the way. I recommend this dealership to everyone! read more

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After 3 months of excuses blamed on Covid-19 we are finally getting our jeep back. Unfortunately in the future I would recommend using SJ Denham as a last resort. While our jeep was here for repairs, multiple parts were ordered wrong and asked if that was okay, or told other repair team members to "just bubble gum it so we can be done" The car door was also left open resulting in a completely dead battery, wet car mats due to the current weather and also thousands of dollars worth of items in the car stolen. It is unclear who stole them. We have had terrible service, people beating around the bush and making excuses, when we would rather just hear the truth whatever it may be. I normally give a lot of grace for company's and people, having worked in multiple customer service jobs myself. I know that sometimes there really isn't anything you can do! But this just got taken way out of hand and to the next level. Disappointed and glad to be leaving with our car. read more

Went in looking at new Jeep wrangler Unlimited sales staff was awesome sales manager was a total jerk would never give this place my business read more

**GO SOMEWHERE ELSE** Took my car in for a transmission leak and even told them what to change. Swrvice dept. changed something else. Car had the same leak when I went back to see why they didn't fix what I asked them to. Got another quote for $450 on top of the original $257. Took it to another shop and paid $193 and they fixed what I had asked SJ Denham to fix without instruction. Lol. read more

SJ Denham Chrysler Jeep - Car Dealers Near Me - Redding, California

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We just bought a Chrysler mini van and was very happy with the experience. Jaden and Mike helped us and provided excellent customer service. They had the car cleaned, readied and all our paperwork done within two hours. It was a great office of people to work with. read more

I can't rate sales as I bought my Jeep in Petaluma. I will rate service and parts. Parts: I brought in my disconnected front sway bar end links and asked for the nuts for it. They allegedly looked it up but when I took it home it was problematic and then a 3rd party mechanic business told me they were too small. Thanks. Service: Didn't know how my service contract works and I had to ask my old dealership. It seems like it's just sort of . I don't have much trust or faith with them in general. I have a couple more warranty maintenance visits left and I'm fair so if they show me a different side I'll update this. *Update* So every step of the way, when I would come in to have my service contract from Mopar honored, these guys would just either not know how it works or lie about not knowing how it works, I'm not a mind reader. I called the dealership in the north bay that I bought my Jeep from several times to get information which I would then present to grudgingly get contract service. The cherry on the top was when my 60k service was due, which was covered, they told me that since it was over 60k (it was like 61K) that I could not have the services done. They offered to do them for the low low price of $1300. I said no, and I put off doing them as a result. Now I live in Washington and the dealership in Bremerton said "that isn't true" which is obvious. You don't just lose money you pay like that. These guys suck. I never bought a car here but the verdict is the parts department is garbage and the service is a bunch of crooks. I don't know what the Jeep Dealerships are like in Red Bluff or Chico but you may as well push your jeep off a cliff than go here. I'm not joking around, I'm not petty or bitter, this is a crooked operation and you need to go elsewhere. read more

Big thanks out to JR, Lisa, Ryan and Randy for such a pleasant experience in the purchase of my 2015 3500 truck. It was worth the trip from Kentucky to California. I would highly recommend these folks to anyone and everyone. Awesome dealership. read more

Stopped by Denham to test drive a car after visiting several car dealers in Redding. Without question this was the absolute worst experience from any car dealer in Redding. Mike( not with the raspy voice) mad e a pathetic effort to assist me. He was the worst. Terrible service, when I asked questions he was annoyed, hardly talked to me and made no effort to help me out. I visited 5 different show rooms/car dealerships today & without question SJ Denham was the worst and least helpful. I left there and went to another dealer where I bought a car from a courteous and helpful salesperson. Skip SJ Denham & Mike.....simply horrible! read more

I drove in from Washington and had to take my top back down due to the awesome weather here. Bought my Jeep at Carmax and they never showed me how to use my soft top. Josh and John and service totally helped me and were so nice and taught me how to put it on and it was free. Super genuine service! read more

Thank you Mike and Jaden for helping my mother and making the process easy for her. You guys are great!

So after waiting almost 4 months for a part for a warranty repair (totally understand the delay in parts right now) wasn't given a replacement car to drive until the part came in, then told it would be another 3 weeks for the part after all, but now we'll give you a replacement car to drive...the next week we go out of town for business and the parts miraculously arrive and we have an hour and a half to pick up our vehicle or we pay for the rental car......hummm are we supposed to be sitting at home waiting for the parts to miraculously arrive early or try to go on normally and expect the dealership to at least allow us to use the rental car until we arrive 3 days later.......but the answer is, that's not our policy and get charged for the replacement vehicle, not a fan of sJDenham read more

Kathy is the absolute best. She is the farthest from your typical "car sales" person. She's attentive and bends over backwards to get you everything you need. You will not regret it. I've bought cars from her in the past and will continue to refer my friends her way. read more

Visitors traveling through town, our Cherokee TrailHawk threw a bunch of codes at us one morning. Thunks and slams into gear -- it barely moved. Not a good time to have car trouble, we thought. Rolled it into SJD and they were able to juggle the work in their service bays in order to make room for us -- we got right in. Turns out the problem was nothing more than a weak battery. Who knew that the transmission in a Jeep would mis-fire because of a weak battery?!? And that once you install a new battery the transmission would need to re-boot!?! We were back on the road in just a couple of hours. These guys knew that I was not going to be a repeat customer and they still rolled out the red carpet for us. A big A+ for customer service and willingness to go the extra mile for strangers! read more

Kathleen made the buying experience easy! She was not like the typical salesperson, felt like a friend helping you get a car. She listened to what we needed and got everything done as promised. It's so nice to not deal with a high pressured person and I would highly recommend working with her and SJ Denham. This dealership is not taking advantage of customers with low inventory and marking vehicles up, they are a true community dealership and I see all the reasons that makes this place stand out being the best! read more

SJ Denham has given me the best dealership service by far! Kathy is an outstanding person to work with when it came to selling my car. The owner Dan is also an outstanding person to talk to and has been very understanding when it comes to meeting deals on pricing. An outstanding staff and an outstanding dealership to go to. Wouldn't recommend anyone else but them! read more

After having a really bad experience at another dealership with service I had to post how amazing the service department is at SJ Denham! Literally have never had a bad experience since 2017. Always helpful about getting my vehicle in, rides to/from work and prompt/accurate service. read more

I Purchased a used car from this dealer less then a month ago. JR in the sales team was amazing, but the dealer WILL NOT keep up with their warranty. They "give" 30 days warranty, but they will not cover it if it will cost them anything. My car now won't lock and they will not fix it. In addition, they asked me to bring the car over so they could check if it was a problem "they could cover" and ended up charging me almost $100 for "the time they spent trying to find the problem" they did not cover under their warranty period. I DO NOT recommend using this dealer due to their lack of accountability. read more

I'm driving down Buenaventura. Windows down. Music up. Loving the day. Out of the corner of my eye I see a little brown head pop up between the fender and hood. YIKES! A mouse! Never expected to see that. Okay people, this seems to be a common problem in our town. Check your garages for mouse poop (check the corners and floors along the walls). If you've got mouse poop in the gee-rodge then you probably have Mickey and Minnie Mouse taking up residence and procreating in your car or truck. A friend recently paid 3 grand to repair damage mice had done to the heating and air conditioning system in her Lexus. You wanna pay attention here. So, SJ Denham.....I immediately drove their shop to have the truck checked for mice and possible damage. The guys found some mouse poop but no damage. Whew! Dodged that bullet. Went home, vacuumed up all the mice poop on the floor and on the shelves, and put out bait and traps. No more mice poop. The bait and traps stay put as that ounce of prevention. Then two truck batteries last month from SJ Denham. Best price in town. Soon after that came an issue with one of the truck doors not closing all the way. The wind buffeting through the door was driving me crazy. SJ Denham's body shop didn't bother estimating what it would cost to repair the problem. . . .they just took the truck into their shopand fixed the problem without charge. Wow. Talk about old school business practices! SJ Denham smogged the truck last week. 1/2 hour, the truck passed smog and I was out the door. The good: Honest, friendly hometown people you can trust. It's apparent they value their customers. The bad: Limm's is just down the street. You could gain a few pounds and clog a couple of arteries by spending time scarfing up on Chinese while waiting for your car to be repaired. Fix one problem (your vehicle), create another. Sigh. Such is life. read more

Mike Riley made my car shopping experience a good one. They had exactly what I wanted at a great price, thank you Mike!

Been coming to S. J. Denham for 3 years now. Good service, although they lost their best service provider, Dale. I tend to wait for my car during simple oil changes, and while the service is done promptly, their waiting area leaves a LOT to be desired. For longer repairs...well, I don't recommend it. Six chairs are crammed into a space about 7' by 12' (I might be generous), along with a small table, a coffee station, and a Lego play table. You're knee-to-knee with the other poor souls stranded or waiting. The backs of 2 vending machines make up part of one wall, and the refrigeration fan in one blows hot air into the waiting space, boosting the temp uncomfortably--not a help in Redding! Wi-Fi? Nope. Hey, S. J., this is 2014! I've been in several dealerships over the years, and this is at the bottom of the welcoming scale. You'd think in the three years I've been coming that things would have improved at S. J. Denham. You'd be wrong. Disappointing they don't pay a little more attention to customer comfort. Nice people, but a little clueless. read more

What a wonderful experience. I came in knowing what I wanted and I got it. The price was great ,I didn't feel like I needed to haggle. I worked with Mike Riley and Dan Scott, both gentlemen were kind, great to work with, and incredibly accommodating. I recommend them 100%!! read more

Just purchased our 2 car from SJ Denham, Can't say enough about how great this dealership is, from the new car sales, the used car sales & the service department, everyone I have come in contact with has been helpful & knowledgeable. They go the extra step to make sure you & your auto are taken care of. We now have three vehicles that we will be taking to SJ Denham service department, they are are trust worthy, they have never tried to sell us anything in the past 10 years that was not needed. They stand behind the work they do. read more

Would not recommend! I have had Chrysler vehicles over 30 years. Due to my experience, with this dealership, I will no longer buy chrysler product. They kept my car for over a month. Brought my car in for warrantee covered issue. Had to pay $270.00 for diagnostic, the best part is they did nothing, my car was not fixed. No communication, worst experiemce... Go somewhere else. read more

Get Mike Riley for your car salesman - you won't regret it!! Super knowledgeable, professional and friendly.

Update: Since this post they have not communicated with the BBB to resolve this issue, they were contacted by the MOPAR Customer Service Division with no regards on correcting this issue, and most recently with the Bureau of Automotive Repair towards not repairing my issue that they caused with the collision repair and they declined any resolution that was offered and no counter-offer to myself or my family on this issue. With these three organizations contacting them and with there cavalier way of doing business... Do any of you really want to buy and car them not to stand behind there warrantied work... They are good at getting through the door, but not correcting problems or resolutions with your vehicle's. Go to another dealership it will be worth your time and effort. read more

Have a brand new Corolla and someone smashed into the back bumper on Lk. Blvd. as we were sitting waiting for the light to change. Big Old Buick left a scar of their license plate frame in my bumper and a couple of small holes...The insurance company for the Buick people was great (Progressive) they were on the phone with me within an hour or so and had a rental set up, and gave me two choices in Redding to have the car fixed that they do business with(or choose my own) I chose S.J. Denham and I'M glad I did. They repaired the bumper and repainted the area that was damaged so well, you would not ever know that it was damaged... and it comes with a 100% guarantee for the life of the car (my ownership) Thanks to all, for a job well done. I highly recommend S.J. Denham collision Repair! read more

My husband and I purchased a 2015 Jeep Grand Cherokee from the wonderful staff at SJ Denham. I'm so pleased with their service and they were more than happy to help us find our perfect Jeep! My car did have the check engine light come on around 3k miles but it needed a software update. The staff at SJ Denham got me in and on the road in a quick manner and calmed my nerves. Thank you!! read more

To make a long story short, I was pleasantly surprised by my experience with SJ Denham. I had been searching for several months for a certain car a Mercedes Benz SLK. Using the usual tools online Auto Trader, CarGurus and carsforsaleonline. I had requested information from several listings and received less than courteous replies. One went so far as to excuse me of lying about the car I wanted to use as a trade-in. I finally came upon the listing at SJ Denham for a 2006 280 SLK. I sent a request and received a follow up email the next day from Mike Riley. He gave me a price and asked when I wanted to set up a test drive. Unfortunately right after this I had to go out of town on family business and was not able to set anything up. (So much for long story short) I received a follow up email while out of town.A little over a week later I responded and informed Mike of my situation.I told Mike when I would be returning and hope to set up a meeting then. He let me know that he would keep me updated and if the car sold he would email me to save me a trip. (SJ Denham is a 3 hour drive from me) When I returned I flew into Sacramento and called Mike who advised the car was still available so I drove directly to SJ Denham from the airport. When I got there I was met in the car lot by Ryan Denham who stopped what he was doing to assist me. I told him why I was there and he knew exactly who I was looking for and went of to get Mike Riley. To speed things up here. Test drove the car, fell in love with and sat down to negotiate. Did I get the deal I wanted, No. But then most dealership don't give cars away for free. But I most certainly got a more than fair deal. When I went to pay for it I gave them my debit card knowing that there was enough to cover the cost. Unfortunately they cant accept a debit for over 1500.00 ( a check no problem) but I didn't have my check book and now figured I would have to drive all the way home and then back again. That's when Bruce Valladon the Sales Manager stepped in and suggested that I put 1500.00 on the card and get a cashier check from my bank the next day (This was President's day and the bank was closed) That way I could take the car with me. So that's what I did. Spent the night in Redding drove back to Denham's in the morning with the check and drove home. The car is fantastic. My dealings with the staff at Denham's excited my expectations of dealing with a dealership. I spent over 40 years in the automotive Insurance industry and dealt with 100's of dealers. S.J. Denham is one I would most definitely recommend. read more

SJ Denham Chrysler Jeep - Car Dealers Near Me - Redding, California

I took my car to the collision center after I was rear ended on the freeway a couple months back. While getting the collision damage fixed it had to be taken over to the service center for a rear alignment and to get rid of the code it was throwing. The issue I discovered was a few days after my cars return when I noticed a 0-60 time and a top speed that was not there when my car had gone into the shop. Seems unprofessional to me to do that in a customers car especially since it was virtually brand new when taken into shop. read more

Mike F. is literally the best customer service technician i ever dealt with super professional and cares about his customers and there vehicles you can trust this man with your car/suv/truck anytime! read more

Best car buying experience ever! Mark and Lisa were so fast, efficient and knowledgeable! There was minimal time at the dealership yet they still were able to tell me all the details. I love my new Camaro and will be recommending you guys to anyone in the market! I really appreciated the low pressure sales environment and everyone was so kind and professional! Thank you! read more

SJ Denham Chrysler Jeep - Car Dealers Near Me - Redding, California