My car stalled driving back home to Oregon from my stepdads funeral on Labor Day. No shops were open, but the tow company had the code to tow my car here. These kind humans take pictures of the damage and kindly explain what is going on with your car in each image. Every single person I spoke to here was kind, and I felt comfortable. They let me store my car here, and recommended a place to buy it for parts. They did not overcharge me.... They definitely undercharged, and had a lot of compassion for my situation. I wish I could a shop in Oregon that I could rely on like this. read more

Best Place with top services. They worked with my granddaughter's 2002 old car to get it back up and running and they maintain my BMW, from replacing the battery, to oil changes and replacing the back brakes: so it's a whole family affair. I was advised I needed new tires and got a great referral to Tyler at American Discount Tires and they did a great job too, gave me great advice and I felt taken care of without the upcharge sales pitch. Thank guys! read more

Advanced Automotive is the Best Automotive Service Company in the Northstate! No matter the issue my car has had, they can fix it. Their prices are Very reasonable. In fact, the dealership told me the service I needed would be $1200. But the exact same service at Advanced Automotive was hundreds of dollars less. And the service was top notch. Recently my car kept giving me the message I needed to "shift to park", and wouldn't let me turn off the car or lock it! I called Advanced Automotive, and they fit me in on a very busy day. They checked for "recalls", and sure enough- my gear shift needed to be removed, cleaned, and reinstalled. I enjoyed their lovely waiting room, with free coffee and snacks!, and it was ready before I expected it. Again, the price was very reasonable, and it now works perfectly. So if you are looking for phenomenal customer service, and fantastic service and vehicle repair, you, too, will love Advanced Automotive. read more

From the very first phone call to Advanced Automotive, I was received with a professional yet ever so patient and friendly attitude from all. They gave me a quote but then took $100 off because the work didn't need to be fixed after all. How many places would do that? I will returning to them for future repairs! read more

There are people who leave footprints on your heart . These are the folks that go out of their way to treat you as if you are the most important person, deserving of their full attention. That was how I felt with my entire Advanced Automotive experience. My car died, smoking and overheating 30 miles south of Redding. Mary called to confirm AAA had set me up with their shop and they would have a mechanic ready. I explained AAA informed me that tow truck drivers wouldn't, beca of COVId, take passengers. She reassured me I would not be stranded, someone from Advanced Automotive would pick me up If needed. and reassured me I would be taken care of. Made me feel my safety and well being was her priority. When i I got to the shop, Mary greeted me as if we were old friends. Brayden got all the details of my breakdown. He was very kind, re-assuring, positive and upbeat, I told him he would have a hard time topping my opinion of Mary. As her kindness and compassion choked me up. 3 hours later Cody Morelock, Owner, called with the diagnosis/bad news. He thoroughly and slowly explained what had happened. Radiator split, severe overheating, no compression, thermal, transmission damage. It's a 20 year old car. He'd obtained information on parts, costs, and explained to me pros and cons. He explained in all good conscience, he'd advise against repairs because of the magnitude of the repairs, damage, and costs. He said he had to live with and sleep at night and be at peace with what he recommends to owners. You can tell by the shop's employee positivity, bantering, and overall environment that it's a great place to work. I was treated with honesty, integrity and compassion. I feel with Cody and his staff, it's not just a business, but a love and passion dealing with people and their vehicles. It's personal. read more

Advanced Automotive - Split radiator - Auto Repair Near Me - Redding, California

do not bring your vehicle here! i hate more than anything resorting to this, but its not right and needs to be said! i bought brand new falken tires in march 23', went into advance automotive to get an alignment done april 23', two months later both my front tires were showing thread on the inside. i took my car back into get the alignment redone ( hopefully done right this time ). but they wouldn't compensate me for my brand news tires i just purchased a month before. ( $1075 for those tires ). cody tried working out a deal with me to drive around my car for months to see if the alignment was the problem. haha how is it not the problem on a brand new 22' camry with 4 brand new tires and thread showing on both inner tires. didn't wanna have to resort to a bad review like this but all i wanted was the problem to be fixed and compensate me for my brand new tires that got ruined from their alignment job. i understand stuff happens and fualts are made but as a business owner and well known automotive company in town you think they wouldn't take advantage of the little guy trying to get by. don't be that company..... just do whats right cody and advance automotive! do not take your car here!!!!!!! joke LETS NOT FORGET CODY TELLING ME "I know who writes your paychecks where you work".... After he got aggressive because I'm questioning his integrity... Never admitted to extorting but did admit on saying because of his aggressiveness I will let other people know about this situation through any means necessary so it doesn't happen to anyone else. read more

Advanced Automotive - Auto Repair Near Me - Redding, California

We had a great experience with Advanced Automotive. Something chewed through the headlight wires on my daughter's car and they were able to repair them for an extremely reasonable price. They were great communicators and the whole experience was so much nicer than I expected! I would definitely return to them in the future. read more

Great service, ethics and communication. I like the people who work here and they do a fantastic job. Great shop and glad to have this place in the vicinity. 5 stars! read more

I had my older truck air conditioning repaired and a leak from our intake manifold on our car repaired. Advanced Automotive did excellent work and got it done quickly! The biggest surprise was when they finished the manifold gaskets replacement, they informed me that their work was covered by a nationwide 3-year, 36,000 mile warranty!!! They are also extremely friendly, thorough, and reasonably priced. They even charged me less than the estimate! I would highly recommend them!!!!! read more

we took our car to 2 different transmission shops to get quotes for a slipping transmission. both places charged us $100 to check it out and both places quoted us $4,800 to fix her car. took it to advanced automotive for a 3rd quote and they charged us $200 to check it out and quoted us over $7,000 to fix it. definitely won't be getting our car fixed by them EVER read more

went to 2 other places to get a quote on my wife's car for her transmission slipping. each place we went to was $100 to check it out and tell us what we need and both places quoted us $4,800 to fix it. we brought it to advanced automotive to get a 3rd opinion and their cost to check out her car was $200 and they want over $7,000 to fix it. will never take another vehicle to them. read more

My wife and I were on a trip to Oregon from soCal and my F-250 6.7 diesel truck broke down on the hottest day in the hottest city in CA. I had the truck towed to Advanced Automotive in Redding Ca. Cody and his team diagnosed the problem, repaired it with an accurate estimate and got us back on the road again. While repairs were being made out kept us apprised of the progress that was billing made. We recommend this business! Honest and caring people. Thanks Cody! read more

This used to be a great place. Now they are way overpriced and take forever for repairs. When the Dad was running it things were good. Has definitely went downhill. Will no longer refer anyone here. read more

We've always had excellent, knowledgeable service here. The staff are friendly, efficient and patient. We have two older cars and we trust the advice we get from Advanced Automotive as to what to repair and what can be left as is. AA is our automotive shop of choice! read more

Had a great experience here today - Took a truck in for a pre-purchase inspection and received a detailed report of the items checked, the items of concern, and quotes to address them if/when I desired. I live close enough that they were able to offer me a ride home after dropping off the car. Everyone was nice and knowledgeable and I felt like my truck was in good hands. read more

Great place to take your car. Convenient hours, my car is always done in a timely manner and the employees are definitely the best.

Thorough, trustworthy, and very friendly team! 110% would recommend for any car problem you may have, or if you're simply looking for a new shop to go to. It's easy to trust Advanced Automotive knowing the work will be done right and with full transparency. read more

I ment to leave a review months ago but forgot about it. Over the summer time I was working for uber and I needed to go back to the Bay Area. Cory got me in really quick to check it out and without even getting a diagnostics he immediately knew what the problem was. He got the part ordered right away and him and the front counter were very friendly. He fixed the air intake on it the very next morning so that I can go to the bay. long story short it was all under budget and ahead of time. I will be going there again. thanks. read more

They honored the Warrenty on the transmission it took some time very difficult job. They picked me up when the job was completed I would recommend them. They need to rethink using Jasper transmissions they do not stand behind the 100,000 mile warranty Thank you read more

Excellent Excellent Service!!! Five star all the way around! Entire crew from the AAA tow in to pick up made a difficult month much less traumatic! Thank you Advanced Automotive for working on my car during a difficult move as well! Your team ROC A second FIVE STAR!!! Great group of mechanics & office people! Highly recommendable. read more

true, honest workers and great quality service. being a young female, i find we are often taken advantage of when going to automotive centers and they just did just the opposite of that!! they were very open and great at explaining what was going on with my car and the processes they were going to take to fix it. there was even a miscommunication between the technician and someone else where they used extra fluid that would've costed me +350 more than i was paying and they waived the fee because of the miscommunication. wouldn't take my car anywhere else now!! when i went to pick up my car, they gave it a full wash and a super detailed receipt of all work done. 3 year or 36,000 mile warranty on all work done! also offers 10% off to AAA members which is an added perk read more

My truck broke down in the middle of no where. Called repair shops in Redding and my 1990 Diesel Ford P/U was too much for other shops to take on at the last minute to get me back on the road. Finally one shop recommended I try Advanced. I towed it over 100 miles to Advanced Auto in Redding and so glad I did! Great staff. Kept me informed. Very reasonable prices for all the work they did. My truck has never run this smooth. Just towed a trailer up to Washington above Seattle and it performed like a champ. Thanks Kayla, Mary and Cody. You have a great team there and your service and repair are excellent. 6 Stars in my book! read more

Very customer friendly and very knowledgeable on today's automotive world. They are upfont and honest about the decisions to repair or not. Super friedly office staff that will take the time to listen to your concerns and explain what needs to be done. read more

Received their coupon in the mail and decided to give them a try. Very prompt, friendly staff. They seem honest in their work, not trying to sell me anything I don't need. They washed my truck after the job, and even gave me a ride to and from my house. That's good customer service. I would go back again for other maintenance needs. read more

I went in to get new rear struts on my mother's Lexus 300. I was quoted $850 by the lady in the front office. Over $1000 if they were the electronic type. She said it was a special dealer item and would have to be ordered from Sacramento. I left in shock (without shocks). Mostly I got tired of being talked down to. I checked around. Everyone has the struts. Autozone, etc. They come assembled in a nice box with new springs and everything. They go for about $58 each. Add $3.00 for the electronic version. (it has a single wire to be plugged in) I looked around town and found a reputable place to do the job for $350 including parts. My advice is to stay far away from Advanced. read more

Truly amazing customer service ! I called the morning I needed to get my car in and explained I was on a quick time schedule and they were so accommodating with my concern. The Gals at the Front desk were so busy getting calls left and right and were just absolutely incredible. I could Not recommend a more honest automotive business! They take the time to actually educate their customers and do not push for sales ! The staff were truly incredible! Huge thank you to Tim and Jennifer ! read more

The staff I dealt with were all very professional, friendly, and helpful folks. They kept me informed of the status of my vehicle and the cost actually came in under the estimate (which is always a relief). I would take my vehicle back here again (but let's hope I don't have to any time soon!) read more

This shop provides high quality care to your vehicle at reasonable prices. My brother was told by a larger shop at a dealership that he needed a new air conditioner pump in his car. We took the car to Advanced Automotive and they found a few loose screws and fixed the unit that same day! They saved him over 1300 dollars! My family high recommends this shop. read more

With 25 years of experience in the automotive industry, I have a pretty good barometer of a shop. This is the only shop I send my family. Jones, fair and efficient.... read more

After getting what I thought was an outrageous estimate for my 45,000 maintenance on my truck from the dealership I took my truck to Advanced Automotive and am so glad I did. Not only did they do the maintenance for a little over half the dealership cost when I went to pick up my truck it was freshly washed. Also checked and replaced my cabin air filter at no charge because of the build up from the Carr fire. They made the whole process simple by dropping me off at home while they did the repairs and picking me up when they were finished. Highly recommend Advanced Automotive read more

Great place to take your vehicle for top notch care. Kind and easy to work with. Clean facilities. Will recommend to my friends.

There's CAN'T be more straight-up honest, hard-working Mechanics than Tim and Cody @ Advanced Automotive! My family was in a crisis, dealing with having to get to the Sacramento Airport (medical emergency), and Tim and Cody were the ONLY Mechanics in the Redding area willing to make the time to help us and get us back on the road expediently. And not only did they work hard to accommodate our emergency and the relevant car issues, but they didn't take advantage of the opportunity to gauge us! Frankly, they found the least-expensive means to handle our situation, and gave us tremendous insight and advice on my CR-V. Super great guys anyone, truly, can trust!! read more

Excellent! We always come here when we need our truck repaired. A father and son team with a great group of employees. They always explain everything in detail, and it doesn't matter if you are a man or a woman, they will give you good honest service. Highly recommended! read more

They fix your vehicle correctly the first time, they wash it, and they do it for a good price. What more could you ask for? Maybe they should pick you up at home, hey they do that too! I highly recommend them. read more

I live in Sacramento but had recently seen a truck for sale in Redding. Found this shop by chance, they had good reviews so I called them and asked if they could inspect the truck for me before committing to the purchase. I spoke with Cody, the owner. We talked about trucks, specifically diesel trucks, of which I know little about. He spent about 15 minutes with me on the phone. He was friendly and professional, and I found out he owns a family business, which I can relate to. Because of the Covid virus the dealership was unable to deliver the truck. Cody and his crew were nice enough to drive the 5 miles to pick it up (and the 5 miles back to drop it off). As soon as he saw the truck, he called me with the news that this truck just wasn't up to snuff. He hadn't even got her on the rack yet. Shooting black smoke, wouldn't idle right, torn headliner the list just went on. As a courtesy he didn't even charge me for the inspection, which I wasn't expecting but was however grateful. Dealing with Cody, Braiden and Jennifer was seamless. Cody saved me from a terrible purchase. I appreciate these guys. In business it's not ALWAYS about making a buck, sometimes it's about giving back and paying it forward and earning someone's life long business. My dad taught me that. Though I may be in Sacramento, if there ever comes a time I can give these guys my business down the road, I will. read more

I was initially skeptical of the unanimous 5-star rating this place has. However, one visit dispelled all of my doubt. I had a Subaru with a manual transmission that would not go into gear after starting. I was finally able to get the shifter into gear, but it locked and would not budge. I had some friends help me rock it to get back into neutral. I saw the ratings for Advanced Auto and towed it straight there. The staff immediately got me taken care of, and the mechanic who worked on the car stayed in touch with me throughout the whole process. It took less than 2 days for them to assess and fix the problem completely (I brought my car in unannounced). The transmission fluid was in bad shape and was causing the viscous coupler to bind up. They were able to flush the system twice and get the whole thing running again in less than 48 hours. They only charged me for flushing and replacing transmission fluid. I thought I had blown the transmission or at least the clutch. These guys saved me and had better pricing than anywhere else I checked. read more

I broke down on Mother's Day and was out of town they fixed my car with no problem but I ended up having more issues recently and they had no problem going good for the parts. I highly recommend them. The staff are amazing read more

We found Advanced Automotive online and we're impressed by the reviews and high ratings across multiple sites and it's close proximity to our home. The availability of online appointments and the prompt response by staff to confirm your requested appt. time was encouraging right from the get go along with offering rides to and from the shop if you need. The service overall was warmly personal and very professional and the A/C on my older but favorite vehicle is running perfectly. We would not hesitate to use Advanced Automotive again for any of our vehicle repair needs or to recommend them to family and friends. read more

These folks were great. I brought my car in for a transmission problem. Being totally honest with me they said they were unable to fix it. They referred me to a specialty shop. In the meantime they did an inspection of car and found a minor issue. It didn't need a repair but left the decision to me. I opted to have them make the repair. The work looks good and they had great communication with me. I will be a returning customer. Thank you. read more

WARNING! Advanced Automotive took THREE days to tell me they could NOT work on our car when we clearly told them we were from far away and time was of the essence. They tried to make a bad situation better, which we appreciated, but it was too little, too late. They are an AAA-approved garage BUT they do not deserve the approval. Their left hand does not know what their right hand is doing. STAY AWAY! read more