If i could i could give a zero, i would. I am a single mother and i went in for them to check my car, 2018 Honda Accord. I was told by the dealership that i needed my left light changed. Thinking it would be cheaper i went to Thrive Automotive. I had been getting work done there for a Iong time which i paid a huge amount that i was not expecting, but i considered them again because they were close to my house. This time they told me i needed a new engine, because one head gasket was blown. My car has never heated up and was running like a champ. I told them not to touch it anymore and that i would be there to pick it up. I asked for paperwork but they would not give it to me. My car currently runs fine btw. I do not recommend going there. They will add more and more to your bill. It is a shady business in my opinion. read more

Had an appointment and more than 2 hours later my oil change was finalllyyy finished! Just a simple oil change and it took over a week to get an appointment. Found them from a flyer in the mail, but no thanks, it's way too long for an oil change. This is probably why they have a comfy wait area with drinks and snacks, but I'd rather have my wait time to maybe an hour max. Just an oil change! read more

The staff is friendly, and they always explain exactly what is wrong with your car. Prices are reasonable and we have never had any problems. read more

Absolutely incredible customer service. They provided patient and detailed explanations of what my car needed, and multiple options and prices were described so I could make an informed decision. When I dropped my car off, they paid for an UBER driver to take me home! My car was ready the next day. Afterwards, a week later, they reached out to me to make sure I was happy with my car. Does YOUR mechanic do that?!? I am very satisfied with the results of the work performed on my car. The front axle replacement silenced the knocking sounds I kept hearing and my car drives safely now. I have been taking my car to a different mechanic in town, that I will no longer be using. Thrive is my trusted mechanic now. read more

I was encouraged by my wife to write this review. In my opinion, besides the good quality of service that they have consistently provided for my cars, their customer service is excellent. Whether I call them or come into the garage the person at the front desk is always friendly and courteous and it doesn't feel disingenuous either. I also don't have to chase them up about services that they're performing on my car(s), which is a frustration of mine with most other garages. Lastly, they don't overcharge comparatively with any other place in town, and even if they did I'm a firm believer in the truism that you get what you pay for. read more

I called for a smog and they got me in that day. Super nice staff and stylish waiting area. Price was great! Very fast and efficient. I will definitely go back and hope to have my new favorite car repair and care business! read more

Great service overall, I would highly recommend! They are efficient and cost effective!

I made an appointment to have an airbag seat sensor checked. I have seen it done in a 4 minute video. Thrive charges $139 - I show up for my 8am appointment and was asked if I minded waiting until 10am for them to do the job. I said 'no thanks' and left. I would never let people in such a poorly run company work on my car. If your time means nothing to you, this is the place for you !! read more

Truly the best automotive company I have ever worked with. I am so impressed with the mechanics professionalism, knowledge and ability to explain services. From the moment I walked in until I left, I had a smile on my face. I really appreciated the supportive approach to my cars needs. Services were explained in a way that made it easy to choose what had to be done immediately, soon, and what could wait and save up for. Extremely friendly staff. Comfortable, inviting lobby. Lovely complementary snacks and beverages. Prices fair, especially considering the quality of service. read more

I took my car in for a service issue. I have never had better customer service. Karen and Matt were awesome. The whole experience was so transparent. They went over everything and had pictures of what needed to be repaired on my car. I had rented a car for 2 days and was told my car would take a while longer. Thrive gave me a loaner car to drive until they were finished. The lobby is clean and they have snacks and a place for kids. I went there because I saw an ad that said they were women owned and dog friendly. ( you had me at dogs) The owner Nicole even text me one night to see how I felt about the service. I let her know how happy I was. I highly recommend Thrive Automotive! read more

Super friendly service. Very thorough analysis, including pictures, which was a nice touch. The first-time oil change price was great. Would definitely recommend. No complaints. read more

Most outstanding business etiquette I have witnessed in a while. First, they allowed me to bring my auto in almost at closing time; and completed the work in a short amount of time. I must also share that they went above & beyond for me! They provided a service at no cost, where I otherwise, would have had to wait a couple of weeks for! Definitely recommended them! read more

I would always bring my car to Kevin the owner of Paul stowers automotive. He is trustworthy. He's honest. He will never give you any BS about the price or any labor costs. He will always work with you. He has always worked on our cars for the past 15 years he has always treated us very well we've referred countless people to his business. Kevin has a staff of amazing and talented mechanics that are capable of working on anything you bring in. We trust Kevin, his wife who works in the office and keeps that place running, we trust the mechanics who work alongside each other and repair your car as if they were repairing their own. They have certainly earned our trust and we would not take our car anywhere else we always call Kevin when an engine light comes on or if something is going on with the car we always take his advice no matter what..... I recommend Kevin for every single thing that could happen with your car I recommend his entire team they are so incredibly honest, they happen to love the Lord and they are just amazing people in their own right...... So if you're looking for someone to work on your car or you need it repaired the right way and you don't want to have any fears that you'll be paying too much or someone will try to take advantage of you, go to see Kevin at Paul Stower automotive, and you will be taking care of... read more

Had our truck stuck in 4wd high when we were out of town. We drove through Redding on our way back home and wanted to see if we could get it back into 2wd for the rest of the trip so we didn't ruin the drivetrain. Even though they were absolutely packed, they moved a vehicle, got us on the lift and did a quick fix for us to get it back into 2wd free of charge. They had a trustworthy and friendly vibe that left us with the warm-and-fuzzies. We will definitely give them our business when we are in Redding. read more

Excellent, friendly and prompt service. I took my 2010 Honda CRV in for its 100,000 mile service and they did not try to oversell me any services. Just a couple recommendations for future services. Quoted a fair price and got the job done well. I will definitely be back for my future services. read more

I live in Humboldt County, and I can say we never get service as we did at Thrive Auto; our truck broke down, and they got us in right away even though we weren't scheduled, they also didn't charge us anything once they found a simple fix, they were polite, provided excellent customer service, and went out of their way to get us on the road and home, Its hard to find a good honest auto business read more

Fixed my sons car in a pinch. While traveling through Redding, check engine light went on. Looked on Yelp - read the reviews and called. They performed a quick diagnostic, made the repair and got him on his way. Professional, reasonable cost, Easy! Thanks! read more

Very disappointed went in for one thing and they tried to sell the farm and still didnt fix the problem on our car.

I was so pleasant about my experience with them. Fast, efficient, friendly, affordable. So much respect to any customer. Love it. Will come again. They are professionals. read more

I need to give a shout-out to Thrive Automotive on Shasta St. They gave my husband such a great deal today. I wish your business an abundance of customers. I just Googled oil change today and they were the first to pop up and they could get us in today. I loved the price they offered but sweetened the deal when my husband went to pay. Merry Christmas Thrive Automotive !! read more

They did a great job on my older car and were honest with everything that was wrong without overcharging anything. They're trustworthy and excellent in what they do. read more

This is a great place to have your vehicle worked on. Staff is friendly, knowledgeable, and provide good quality work for a decent price. They go above and beyond for customers, and they don't try to diagnose your vehicle with a dozen faults it does not have. I've been to this place a few times. The first few times I came in here were to get some basic work done on my car, both time they had it done in less time then anticipated, and it cost less than the estimate. Second time was some extensive work and although it took several hours, my ancient car has never run better. It is worth noting that it is a small garage, and it is located directly next to the railroad track. Be prepared to hear a train or two pass by while you're here. read more

My first experience w Thrive Automotive was entirely positive. My high mileage 1996 Toyota Tacoma had twice been towed to other shops when the clutch had failed to work properly. During the inspections, the clutch pedal resumed working. The first shop advised replacing both the master and slave cylinders for $560, while advising this might not solve the problem. I declined. Seven months later, the truck was again towed. The 2d shop advised replacing both clutch cylinders, the clutch components and the flywheel for about $2588, even though during the $50 inspection the clutch had started working again. I declined. Then I went to Thrive for a "free" 2d opinion. After finding the clutch working properly, Thrive offered to pressure check the hydraulics for $139. I agreed. They then found the rubber hydraulic hose between the cylinders was cracked & leaking. It was replaced. Total charge was $303 after a promotional discount. My truck was in and out the same day. I will definitely go back the next time I need auto/truck service. Thank you, Ashley Linville and Thrive Automotive! read more

These guys treat me and my Jeep great! I've had a lot of bad experiences as a girl trying to get mechanics to listen to me about trouble I'm having with my Jeep. They do great work, their prices are reasonable, and they are very reasonable on the time it takes to do the work. My family has used their services for many years and passed on the knowledge of this place to me! read more

I took my step daughters mini van with van conversion into the repair shop. We handled most of the transaction over the phone. Very responsive, personable and straight forward. You are talking directly to the people working on the vehicles. Reasonable pricing. I am planning on taking future vehicles into this shop (though it will be a few years - I have one vehicle that is too new - under warranty and a one that is too old - 1993 toyota). Thanks for your awesome service - Hardy Hokema read more

Amazing customer service!! I had my air conditioner go out in my car and called a couple different places with no one being able to get me in for a few weeks, called Paul Stower Automotive Muffler and they got me in same day and diagnosed my air conditioner. They fixed it with in a couple days, super polite and informative. Will be getting my car repaired here from now on! read more

Love this place. Kevin's the most knowledgeable and honest mechanic I've had the pleasure to meet. My 2003 Toyota Echo runs like new (much to my wife's chagrin). Atmosphere? Think of "Cheers" in an auto shop. Five stars seem inadequate. read more

We have used Paul Stower Automotive several times. Most recently we had an emergency situation and called Kevin at the shop. He was able to get our car in despite their busy schedule. They went above and beyond to get the car diagnosed and repaired. Not only that, they were able to get the car running faster and for less money than we originally thought. Every time we have used Paul Stower Automotive they have been honest, friendly and efficient. I would highly recommend this shop for anyone in the area who needs a trustworthy mechanic. read more

Paul and Kevin were knowledgeable, helpful and honest We were visiting the Shasta area and we heard weird sounds from the car. As a woman and as a person who was just visiting the area, I was cautious. I asked friends who lived in the area who they recommended and on their advice I went to Paul Stower Automotive. It was a very positive experience. Thank you is all I can say. I would give them more than 5 stars if I could. read more

Talk about an honest garage!! My car was fixed in less than a half hour for such a low price that i left feeling guilty. Kevin and adam are the most friendly & honest people in the business. The only place i'll take my truck from now on read more

These guys were amazing! I came in to have them look at my windshield wipers which were malfunctioning and urgently needed to be fixed. They were so gracious and squeezed me in to their schedule right then. They solved the issue quickly and their staff was friendly and gracious. I feel like I was incredibly lucky to have stumbled onto their shop, because I went to the first one I could find. I will definitely be back. I don't write many reviews, but these guys really were my heroes that day. read more

i was driving through Redding on a trip toward Arcata and noticed smoke and clicking sounds. Although most employees were at lunch, my car was examined by a very polite man who told me where to go to get it fixed immediately (as I drive a VW, he recommended a European mechanic). We also had the problem quickly diagnosed, although the parts were at the European dealer. All in all, quick, friendly, and helpful! read more

I cannot say enough good things about this place. They were fast and super friendly and did a great job. They let me know what they were doing and got my approval every step of the way. Their rates were very reasonable and it was just a great experience overall. I would highly recommend Paul Stower Automotive. read more

Kevin, Adam & Dan are some of the most honest mechanics I know. I stopped taking my brand new cars to the dealerships long ago when the dealership kept telling me I "had to have" these extra services performed. Come to find out, these services (I had a hybrid at the time) were strictly optional AND they were charging me 2-300 more then what Stower's would. I love that I can call up and they will always work with my time schedule and or drop by if something happens. They're honest, reliable and fair priced. You can leave knowing your problem is taken care of, and you won't "magically" have something else go wrong weeks later. read more

I recently had to make a trip to Redding to get my wife out of the hospital. As we were leaving town the transmission started acting up. I called a tow truck and they towed me to this shop after hours. I called the next morning and as soon as they had a rack open they brought our car in, spent over an hour inspecting it. Turned out the front pump was leaking on the transmission. They don't do major transmission work. They only charged me for fluid and let me keep the car there until I could arrange a tow back to the coast. Their service was excellent, the people were friendly. I would never hesitate to recommend this shop. read more

Not only have I taken both of my vehicles to Stower's since I moved back to town 4 years ago but my family has been doing the same for over 25 years. Kevin, the second owner after Paul, is a wonderful man and his two mechanics, twin (or damn near) brothers that have a wonderful affinity for any make or model. My Mazda needed some TLC after 120,000 miles and they were the only ones in town I would trust over and over. read more

Kevin, the owner and his two mechanics are the best. They have worked on my Toyota Highlander and my Chevy DuraMax truck. They do great work, the vehicle is done when promised and at the quoted price or less. Saved me over $800.00 on major work on my Toyota and that even included front brakes not in the quote from the Toyota dealership. This is truly an honest and dependable shop. Highly recommended. read more

while I were on my way back from California. My car needed a minor work. I stopped by this shop. They were very helpful and understand my situation. They repaired my car quickly and gave me a fair price. I really appreciated their honesty. read more