We highly recommend First Choice Mobile Mechanic! Roy was friendly, professional, did excellent…read morework and his costs were very reasonable as well. We were headed home to Southern California from Seattle when the battery light turned on and our battery died near Redding around 7pm. Thank goodness we found Roy on yelp! He came out to our hotel to diagnose the car later that night and returned the next day with parts to fix the alternator. We were back on the road by lunchtime. Roy being a mobile service was such a god send for us as we were traveling with 2 kids and a large dog. We didn't have to Uber back and forth from an auto shop to the hotel and back again which cut out so much stress from an already stressful situation. Tips: I would recommend texting Roy if he doesn't pick up. Depending on the time of day, he can be a one man show and not able to pick up the call right away.

Requested quote and repair for vehicle we want to sell. Took him a bit longer to arrive that he…read morestated, which I understood as it can be the nature of the business. Sometimes the job just doesn't go smoothly. When he finally arrived he was quick to diagnose the problem and order the parts. He was told the parts would arrive in 1-3 days depending on where the part came from. Completely understandable. On the afternoon of the third day I a sent a message to see if the part had arrived. He said it had. He would pick it up and head right over after he finished with a jump start. After waiting a few hours (maybe the jumpstart was in Sacramento?) we asked to reschedule as it was getting late and we had a family situation to handle. He agreed to the next day. That was a week ago as I write this review. Tried texting. Tried voicemail, full box. No return communication and still need a repair.

When you're traveling and your car has an issue that you don't know what's wrong, Dylan was calming…read moreand reassuring he and his team would solve it. Not only did he solve the issue but one of his amazing mechanics, Levi, showed me a trick so I wouldn't have the problem again. Excellent, professional and quick service and VERY reasonable. It would have been triple or more had I been home and taken it to the dealership. If you live anywhere near Redding or are traveling through, this is the place to take your ride and get ANY repairs, oil changes, etc done! Honesty and quality auto service is difficult to come by but D & L Motorsports has that integrity that's lacking in the automotive shops. A+++ I highly recommend D & L Motorsports! Easy to get to. Just a few shorts turns off the 5 fwy in Redding. Hours 8 AM - 4:30 PM M-F. Closed Sat/Sun and holidays.

Good service. Fair price. They have a lot of bays and capacity to get things done quick.read more

If i could i could give a zero, i would. I am a single mother and i went in for them to check my…read morecar, 2018 Honda Accord. I was told by the dealership that i needed my left light changed. Thinking it would be cheaper i went to Thrive Automotive. I had been getting work done there for a Iong time which i paid a huge amount that i was not expecting, but i considered them again because they were close to my house. This time they told me i needed a new engine, because one head gasket was blown. My car has never heated up and was running like a champ. I told them not to touch it anymore and that i would be there to pick it up. I asked for paperwork but they would not give it to me. My car currently runs fine btw. I do not recommend going there. They will add more and more to your bill. It is a shady business in my opinion.

Had an appointment and more than 2 hours later my oil change was finalllyyy finished! Just a simple…read moreoil change and it took over a week to get an appointment. Found them from a flyer in the mail, but no thanks, it's way too long for an oil change. This is probably why they have a comfy wait area with drinks and snacks, but I'd rather have my wait time to maybe an hour max. Just an oil change!

So I always have a bit of anxiousness when going to car shops any sort since I have very little…read moreauto knowledge, but I tried this place out based on my mom and aunts recommendation. This shop is awesome! Andy, the owner, was super kind and genuinely honest in helping me. I knew I needed a new battery and thought I needed my alternator looked at, but he assured me that it was just a battery issue. He took the time to explain the issue and made a few calls around to get a new battery delivered within 30 minutes. Check this place out if you want to work with an honest and efficient crew :)

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

I had my serpentine belt replaced at this shop before leaving on a trip. Ron was great about…read moregetting us in last minute to do the repair, and I appreciated that at the time. However, shortly afterward -- while we were out of town -- the serpentine belt came off completely. We were stranded for hours with my kid being put at risk at a side of a road and had to find an emergency mechanic to install a new one properly. A newly installed serpentine belt should not come off if installed correctly, which raises serious concerns about the workmanship. When we called the shop while stranded, the phone was answered, but Ron was unavailable and busy at the time. We were left to figure the situation out on our own. When I went back on Tuesday, Ron wasn't there, and the staff present seemed annoyed that they had to reimburse the emergency repair cost. Although the shop refunded what I paid the emergency mechanic, they refused to refund the original amount I paid them for the repair that clearly failed. If a repair fails due to improper installation, customers should not have to pay for that failed service. I am asking the shop to take full responsibility and refund the original payment. I hope they choose to stand behind their work and make this right. Until then, I cannot recommend this business.

The guys at Point S are great, and have amazing service, I ordered a set of Method wheels from them…read moreand they look amazing on my truck, couldn't be happier!

Amazing service! My car broke down while moving to California. Advanced Automotive moved quickly to…read morelook at my car and diagnose the issue. Highly recommend coming here for everyday stuff or if you just need help while passing through the area.

I thought my car was running great after I got it back, but the main reason I took it in, the…read moresmoking. Is still happening. I've now taken this car to two different place, spent thousands of dollars. And my car still smokes when I turn it off.

I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

I called Thrive last week kind of at the last minute before a trip to see if they could fit me in…read morefor an oil change. They were full but the person who responded looked further and said we could squeeze you in at 4pm. We were so relieved as we just wanted to make sure the car was ready to go for the long trip ahead. And they were true to their word. Our car was taken in very quickly and besides doing the oil change, they did the usual thorough check. Fortunately, all was good as we do have our car inspected regularly. And they had a great discount going for the serve at that time so the price was very reasonable. Thank you Thrive folks! We are grateful! Our trip went really well. Andrea M.

On the surface this place looks great. Clean, comfortable waiting area, free snacks, slick…read moremarketing mailers, friendly staff. Unfortunately the service I received was far from great. Had to bring the car back twice to get an accurate diagnosis on the problem with my car. Although I had an appointment when I brought it in to have it repaired, I was told there's a chance they might not get to it that day. (It wasn't an urgent issue...why make an appointment if your schedule is full??) When I picked up my car after hours, the lockbox where my key was stored was left unlocked, and my car was also unlocked. And finally, after having my bakes serviced, the lug nut key was missing...requiring another trip back to the shop to pick it up. Overall, a frustrating experience.

I usually am not one to ever make reviews, and I think this may be my first time writing one, but…read moremy experience here was amazing getting my car smog checked, super cheap and reasonably priced, and quick service too!! They smogged my car in just 25 minutes and I was hesitant that they would try to fail me, because I hard that's a common theme with all smog shops but they totally didn't, cheap, quick, honest service, I'll be recommending everyone to go here :)

Couldn't be happier with this business. Super helpful and went above and beyond to meet my needs…read moreafter a different body shop in Redding was not helpful at all. So nice to find honest and capable people in this modern society

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

Who charges a diagnostic fee for every single issue? I did not authorize this ahead of time and I…read moreended up paying over $300. Other customer reviews showed comprehensive courtesy inspections were included as well as an extensive courtesy brake and Tire inspections. I was charged to diagnose a rattle in my brakes. Not only did they diagnose the rattle wrong but when I asked to correct it..It is now still not fixed.. instead, they bent the clips out to build more tension and put spray glue on the calipers to hold them down. I live an hour from town so I got to take 3.5 hours out of my life to have it still not fixed or even diagnosed properly. Wish I could charge them back at an hourly rate. The receptionist tells me they charge multiple diagnostic fees because She can't be having Her guys do work for free. But She apparently doesn't mind having Her customers drive back-and-forth on their own dimes. Awesome. I would pay overly inflated prices if I felt like things were getting done properly. Issac was my mechanic and he did what he could. Very nice guy who I really appreciate. Thank you Issac. But this shops got some issues. Not the mechanics fault. The original estimate link said that the brake stuff would be included in the courtesy brake and tire inspection.. zero dollars. (Take screen shots. I forgot) They found that the rattle clip was bent outward instead of tucked in like they should be on both front tires. So basically they had to bend the clip back in and that cost me 130. They're still rattling. Much better but still it's a band-aide not a fix. Supposedly they checked the back brakes, but one of them is squealing pretty severely and has a stuck Caliper.. completely missed that. When I asked if they looked at them they said, I'm sure I did.. no memory of it and no record of it. The comprehensive inspection also said zero dollars in the original link. 180+ to diagnose the clutch issues. Clutch replacement price was 1400 to 2200. I thought 'that's realistic I can cover that no problem.' Even if the insurance won't cover it. That's a standard price and why the system auto populated as such. After Statefarm got involved I reopened that quote link, completely different price. $3500 plus..more than the Subaru dealership. When I hit them up about it they acted like they didn't know I was was talking about. But I would not have pulled a price 1400 to 2200, out of my ass. I know I saw that. They know that their software auto populates before they change it. I figured that, so I looked it up and that is definitely the case. They went ahead and blatantly admitted to marking up their parts over 68% and mentioned that they added another hour plus to the estimate for labor. If you buy parts online from the dealership that's 105% mark up. Seriously what?? $765 vs over $1600+. I get marks ups, but this over the top. Naturally, the labor rate is not listed on their itemized bill and estimate or website. I will include for you the difference between the actual oem prices versus what they were going to charge. And evidence of free diagnostic and brake inspections done for other customers. Also what ai said about the collision I don't know why, but they insisted that this had nothing to do with the accident. I hit a huge bear, it crumpled the entire right side of my car. It does seem like it's related. The clutch wasn't slipping or going out prior, it's a very young clutch for a Subaru Impreza, and it started directly after the accident. It's a short rubber squeal upon take off. The clutch is still actually working fine. I asked them if they could rewrite the quote saying that this is consistent w an impact only because I have researched it quite a bit and that does seem to be the case. And possibly add that mechanically, the clutch is still sound and operational. They literally told me there is no way that it is related and that I am trying to commit insurance fraud. Are u kidding me?? Guess I shouldn't have bitched that my tires were over inflated. Save yourself the time and hassle.