We just bought a really nice Dodge 4x4 Big Horn truck. Kurt's Grandell was real easy to work with. They have a great selection and he gave us a great price. The buying process was very easy and smooth transaction. We will be repeat buyers with these guys. read more

If I could give 0 stars I would. Avoid this dealership at all costs. My initial interaction was was great. The sales rep at their Red Bluff location was amazing. Fast forward 5 months and it has been literal HELL. I was visiting from out of state when my previous vehicle died and I had to purchase a vehicle to return home to Oregon. I purchased my vehicle outright and also purchased the extended warranty they offered. I went to use the warranty I paid for when we had some parts fail on this vehicle (after only 5 months). This is when I discovered that my warranty contract was NEVER sent in. I attempted to reach out to the Red Bluff location only to find the number disconnected. I then reached out to the Anderson location, explained the situation and was told the manager was at their other location and they would have him call me back. A few hours later, I called in again and asked to speak to the manager only to be told no, that the manager was not working that day but they would call me back with information in an hour. A few hours later, I called in again to get ANYONE to send over my contract to the warranty company so I can get my vehicle fixed. Spoke to another employee who told me that I could not speak to the manager because they had a death in the family and it was hard to get someone on the phone. This employee then explained to me that the company they use for the extended warranty often claims they don't have paperwork because they don't "save" it when it is sent in. Again, I asked for a direct line to a manager so I can at least leave a voicemail to get answers and was told no. So off to the warranty company I go. I called them to find out what exactly was going on from their end. Turns out payment for my warranty was made with no copy of my contract and they had been trying to get it since OCTOBER (it is now the end of May). They informed me that they have made multiple attempts to reach the dealership with no cooperation from them. At this point I'm livid so I call back again asking for contact information for the owner. This situation was getting messy and I just wanted answers. Miraculously, the manager was able to get on the line. According to him, he had been in the office all day assisting customers and had not had a death in the family. When I informed him that I was at the end of my rope dealing with their location and wanted to speak to someone above him I was told he is the "end all, be all". After a lot of back and forth, this manager now wants me to send him a scanned copy of MY copy of the warranty contract so he can send it to the warranty company and we can "be done with it". A contract that they have the original of AND should have already been sent in months ago. His response to how they were going to make this right was that they "did the hard part and sent the money in" to the warranty company. Save yourself the headache and do not purchase from this company. They're shady, have horrible customer service and apparently do not know how to handle important documents. If the owner reads this, I sincerely hope you revisit who you have in management and policies around who to contact when management fails because this is absolutely insane. read more

STAY AWAY from this business. They fabricate safety details regarding vehicles that they want to sell and get off their lots. They fabricate the testing that they perform on the vehicles before selling them. After confronting them about the safety concerns. They conveniently stopped accepting our phone calls and not returning them. Not trust worthy read more

Terrible customer service, will scam you for all you have. Dirty salesman that should not be trusted. If I could give zero stars, that would still be too many. AVOID AT ALL COSTS read more

BUYER BEWARE! PLEASE take a mechanic with you...they sold my son a truck for 11grand and it was in the shop the very next day :( Needs a new engine :( read more

Drove from SoCal to purchase a SUV after talking to a salesman. They took down all my information yet failed to text me it had sold. Wasted the entire day driving there and back, even though the salesman told me he would text me. read more

Great owner & salesman. But General Manager is a scammer. As long as you can avoid him, it's a great place.

Terrible work they don't deal well with DMV make you pay reg and than say the payment didn't go thru to DMV and than DMV mails you reg payment paper thats like over 100 plus on what you had paid on the contract. When you call they dont care and say its out of there hands. read more

We couldn't have picked a better place when my husband started truck shopping in early 2018. The guys were all super helpful and the whole transaction went completely smooth. After we purchased the truck they called a few times to check in and see if we were still happy. Great selection, great price and great customer service! read more

Found my self in need of a work truck do to on site jobs, came across advance auto in Anderson where I was greeted by sales man eager to sell me a vehicle at any cost. After test driving and negotiating back and forth I settled on a 2001 dodge they were quick to sell it and here's WHY: with in a week I started experiencing check engine light problems after calling they were quick to get it in and flush crap through it and return it to me.After a week of driving it ONCE again engin light returned and once again I returned the truck to them NOT BEFORE having the code pulled which came back catalytic converters After informing them of this they flushed more crap through it and returned it to me THE SAME DAY the light was back on and I found my self leaving several messages finally getting a return call and a promise to replace it .... which they did... and a bad job at that the welding looks like my 2 yr old did it and my lights still on! Now 3 weeks have passed the water pumps now been replaced at my cost and another 350.00 into it due to freez plug problems..... lesson learned EVEN THOUGH the yelp reviews look good THE CARS They sell are shit!!! what was a 8k truck has now turned in to a 13k truck better off buying new! Also don't bother asking to speak to the owner he's full of empty promises!!!!! read more