Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

This place is a joke!!! The slowest people in the world work here and they are very very rude…read more Especially the loader, he is the absolute rudest person I've met in this business. Generally the wait time for one car is two hours. Like I said this place is a joke!!! Oh and if you complain about it they give you an empty look and say it's not their problem.

I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

Two days ago I purchased a Kia from parkmarina motors in Redding for 19k…read moreIn 30 miles or so 28 or so hours after purchase the turbo blew through the motor while I was driving 12mph Within an hour, they brought me a Subaru to use as I gave them my only vehicle as a trade-in As of five minutes ago, they have asked for the Subaru back and want to back out of my deal after I've already signed all agreements to own the Kia Thanks Ron

I bought my first used vehicle in a decade from Ideal. I was a little anxious already since I've…read morebeen used to the ease of brand new cars. I found a truck that I loved and I got a fair deal from Tyler so I left happy. The next morning I got in my shiny new truck to go visit my family and not only did the check engine light come on, but there was also a horrible squeaking sound coming from the engine that wasn't there when I test drove it. I felt defeated. I planned for the worst and figured this is what I get for buying used. I planned and prepared to fix it myself, but a friend talked me into calling the dealership. When I talked to Tyler there was no question. They were going to fix my truck and make it right. He stuck to his word and my truck now runs like a dream, it's sporting my flamingo decal, and I'm happy as can be! Thank you to Ideal for a wonderful purchasing experience and I highly recommend going their for your next vehicle. They'll take great care of you!

My wife and I recently purchased a used vehicle at Ideal. About ten days after making the deal we…read morefound an engine problem. We had it diagnosed at a local shop and were informed it was going to cost us a lot of money. I called Ideal and told them about the issue. Honestly, I expected them to say "as is" and hang up. Instead, they said "we got this". Three days later, problem solved. We are beyond happy with this company. We got a great vehicle at a great price, and the folks at Ideal were there when it counted. I recommend Ideal to anyone seeking a good used vehicle. Ideal stands for integrity! P.S.- Ask for Tyler. He won't steer you wrong.

They were amazing .We just bought two cars .So helpful .got us in and about .Ask to see Julia she…read moreis so sweet .

This place sells unsafe vehicles, have 2 mechanics statements the car we bought $10,000 should have…read morenever been sold shady smog, $3200 in repairs.within 3 weeks after purchase first time smog related 3 days after buying, then 5 days later please read review on Goggle goes more in depth

They are amazing. I bought a 2003 Mitsubishi SUV that was in good condition considering its age and…read morereceived a totally fair price. The dealer was professional and made the entire process hassle free. I definitely recommend.

Andy and the team was excellent in helping me get a new car! Being without a car while Working and…read moregoing to school in Chico has made it difficult for me to see my dad who's sick back at home (Stockton). Andy helped me find the perfect vehicle and negotiated a lower price to be able to help me out. I am so thankful I'm finally able to go home in a reliable vehicle!

I a disabled man who came into a little bit of money and I needed a car new enough with enough…read morespace in the back for my wheelchair. So I went to West Coast Auto sales to look at a 2016 equinox. Upon purchasing, the equinox person selling the equinox refused to even give me even the tiniest bit of discount on the car which caused me to pay every single last penny of the Kelley Blue book for the car. But the car was perfect for my disability needs and no one else had car like it in the $14,000 price range. So I would not recommend buying a car from this dealer. They will pinch you for every single penny of the Kelley Blue book value of the car

Bought a 2016 Hyundai Tucson sport from them, first the AC went out then the engine failed. Brandon…read morethe sales manager said to bad so sad your problem. My daughter bought a 2017 Ford escape at the same time from the same salesmen "Brandon" , she had problems with the AC and now the turbo is failing. Two cars same salesman and both having problems!!! Don't deal with these sleasbags!!!!!!!

I had a great experience with this dealer, especially working with Bernie. I would highly recommend…read morethem whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie!

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing…read moreMonday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed.

If I could give 0 stars I would. Avoid this dealership at all costs…read more My initial interaction was was great. The sales rep at their Red Bluff location was amazing. Fast forward 5 months and it has been literal HELL. I was visiting from out of state when my previous vehicle died and I had to purchase a vehicle to return home to Oregon. I purchased my vehicle outright and also purchased the extended warranty they offered. I went to use the warranty I paid for when we had some parts fail on this vehicle (after only 5 months). This is when I discovered that my warranty contract was NEVER sent in. I attempted to reach out to the Red Bluff location only to find the number disconnected. I then reached out to the Anderson location, explained the situation and was told the manager was at their other location and they would have him call me back. A few hours later, I called in again and asked to speak to the manager only to be told no, that the manager was not working that day but they would call me back with information in an hour. A few hours later, I called in again to get ANYONE to send over my contract to the warranty company so I can get my vehicle fixed. Spoke to another employee who told me that I could not speak to the manager because they had a death in the family and it was hard to get someone on the phone. This employee then explained to me that the company they use for the extended warranty often claims they don't have paperwork because they don't "save" it when it is sent in. Again, I asked for a direct line to a manager so I can at least leave a voicemail to get answers and was told no. So off to the warranty company I go. I called them to find out what exactly was going on from their end. Turns out payment for my warranty was made with no copy of my contract and they had been trying to get it since OCTOBER (it is now the end of May). They informed me that they have made multiple attempts to reach the dealership with no cooperation from them. At this point I'm livid so I call back again asking for contact information for the owner. This situation was getting messy and I just wanted answers. Miraculously, the manager was able to get on the line. According to him, he had been in the office all day assisting customers and had not had a death in the family. When I informed him that I was at the end of my rope dealing with their location and wanted to speak to someone above him I was told he is the "end all, be all". After a lot of back and forth, this manager now wants me to send him a scanned copy of MY copy of the warranty contract so he can send it to the warranty company and we can "be done with it". A contract that they have the original of AND should have already been sent in months ago. His response to how they were going to make this right was that they "did the hard part and sent the money in" to the warranty company. Save yourself the headache and do not purchase from this company. They're shady, have horrible customer service and apparently do not know how to handle important documents. If the owner reads this, I sincerely hope you revisit who you have in management and policies around who to contact when management fails because this is absolutely insane.

STAY AWAY from this business…read more They fabricate safety details regarding vehicles that they want to sell and get off their lots. They fabricate the testing that they perform on the vehicles before selling them. After confronting them about the safety concerns. They conveniently stopped accepting our phone calls and not returning them. Not trust worthy