This guy and his shop are excellent- Rusty was even able to help with a musclecar engine.read more

Superior service that is for sure. Great job thanks guys. You're amazing. my car runs like it's…read morebrand new. I got my freedom wagon back thank you thank you thank you thank you

James at major muffler is absolutely phenomenal. I highly recommend choosing this business. I had a…read more1999 Chevy box van that kept failing smog. After changing 02 sensors and a catalytic converter and spending thousands it still wouldn't pass. The company I went to A1 smog blamed major muffler so I took it back to James. James threw parts at me and told me I didn't have to pay him unless my truck passed smog. I was dreading replacing both catalytic converters. That cost thousands of dollars. I appreciate him so much because the next test it passed with flying colors. He found the culprit (a clogged fuel filter) He didn't have to do that but he showed his commitment to me which I will never forget. Thanks James and Major muffler. I will always recommend you above all others. Thank you

Absolutely not! Nothing but problems with them. After they replace my Muffler, it backfired…read moreterribly!! When I called them about it to try and remedy the situation, The man told me that I must like pointing the finger. I am completely disappointed with this business and would never recommend them again.

Took my pickup truck in for some electrical problems going on with the instrument panels and Kirk…read moreand his crew didn't disappoint. His rate was lower than his competition and he was fast and efficient and got to the root of the problem in an hour or less. I was thankful that he showed me and explained what was going on. I feel like it's hard to come by an honest shop and I felt like this business is just that. I'll give this shop future business as needed. Wham! Bam! Thank you......SIR!

Great service and great people Kirk is a special and up guy…read moreAnd will help with car problems

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

Who charges a diagnostic fee for every single issue? I did not authorize this ahead of time and I…read moreended up paying over $300. Other customer reviews showed comprehensive courtesy inspections were included as well as an extensive courtesy brake and Tire inspections. I was charged to diagnose a rattle in my brakes. Not only did they diagnose the rattle wrong but when I asked to correct it..It is now still not fixed.. instead, they bent the clips out to build more tension and put spray glue on the calipers to hold them down. I live an hour from town so I got to take 3.5 hours out of my life to have it still not fixed or even diagnosed properly. Wish I could charge them back at an hourly rate. The receptionist tells me they charge multiple diagnostic fees because She can't be having Her guys do work for free. But She apparently doesn't mind having Her customers drive back-and-forth on their own dimes. Awesome. I would pay overly inflated prices if I felt like things were getting done properly. Issac was my mechanic and he did what he could. Very nice guy who I really appreciate. Thank you Issac. But this shops got some issues. Not the mechanics fault. The original estimate link said that the brake stuff would be included in the courtesy brake and tire inspection.. zero dollars. (Take screen shots. I forgot) They found that the rattle clip was bent outward instead of tucked in like they should be on both front tires. So basically they had to bend the clip back in and that cost me 130. They're still rattling. Much better but still it's a band-aide not a fix. Supposedly they checked the back brakes, but one of them is squealing pretty severely and has a stuck Caliper.. completely missed that. When I asked if they looked at them they said, I'm sure I did.. no memory of it and no record of it. The comprehensive inspection also said zero dollars in the original link. 180+ to diagnose the clutch issues. Clutch replacement price was 1400 to 2200. I thought 'that's realistic I can cover that no problem.' Even if the insurance won't cover it. That's a standard price and why the system auto populated as such. After Statefarm got involved I reopened that quote link, completely different price. $3500 plus..more than the Subaru dealership. When I hit them up about it they acted like they didn't know I was was talking about. But I would not have pulled a price 1400 to 2200, out of my ass. I know I saw that. They know that their software auto populates before they change it. I figured that, so I looked it up and that is definitely the case. They went ahead and blatantly admitted to marking up their parts over 68% and mentioned that they added another hour plus to the estimate for labor. If you buy parts online from the dealership that's 105% mark up. Seriously what?? $765 vs over $1600+. I get marks ups, but this over the top. Naturally, the labor rate is not listed on their itemized bill and estimate or website. I will include for you the difference between the actual oem prices versus what they were going to charge. And evidence of free diagnostic and brake inspections done for other customers. Also what ai said about the collision I don't know why, but they insisted that this had nothing to do with the accident. I hit a huge bear, it crumpled the entire right side of my car. It does seem like it's related. The clutch wasn't slipping or going out prior, it's a very young clutch for a Subaru Impreza, and it started directly after the accident. It's a short rubber squeal upon take off. The clutch is still actually working fine. I asked them if they could rewrite the quote saying that this is consistent w an impact only because I have researched it quite a bit and that does seem to be the case. And possibly add that mechanically, the clutch is still sound and operational. They literally told me there is no way that it is related and that I am trying to commit insurance fraud. Are u kidding me?? Guess I shouldn't have bitched that my tires were over inflated. Save yourself the time and hassle.

Sal saved my butt. Such a polite and honest guy. I blew a water pump and power steering belt…read more Everyone was closed on a holiday weekend. He answered and promised everything would work out. Had my truck running the next day as promised. Highly recommend this place. I'm an out of town guy but was so impressed with the genuine carrying of this man and his staff. Honesty still exist!

I took my 55 Chevy in with a fuel leak, first thing Monday morning. Sal determined the cause of the…read moreleak and made the repair. I was back on the road the same morning. I would highly recommend Sal to anyone with a classic car.

We highly recommend First Choice Mobile Mechanic! Roy was friendly, professional, did excellent…read morework and his costs were very reasonable as well. We were headed home to Southern California from Seattle when the battery light turned on and our battery died near Redding around 7pm. Thank goodness we found Roy on yelp! He came out to our hotel to diagnose the car later that night and returned the next day with parts to fix the alternator. We were back on the road by lunchtime. Roy being a mobile service was such a god send for us as we were traveling with 2 kids and a large dog. We didn't have to Uber back and forth from an auto shop to the hotel and back again which cut out so much stress from an already stressful situation. Tips: I would recommend texting Roy if he doesn't pick up. Depending on the time of day, he can be a one man show and not able to pick up the call right away.

Requested quote and repair for vehicle we want to sell. Took him a bit longer to arrive that he…read morestated, which I understood as it can be the nature of the business. Sometimes the job just doesn't go smoothly. When he finally arrived he was quick to diagnose the problem and order the parts. He was told the parts would arrive in 1-3 days depending on where the part came from. Completely understandable. On the afternoon of the third day I a sent a message to see if the part had arrived. He said it had. He would pick it up and head right over after he finished with a jump start. After waiting a few hours (maybe the jumpstart was in Sacramento?) we asked to reschedule as it was getting late and we had a family situation to handle. He agreed to the next day. That was a week ago as I write this review. Tried texting. Tried voicemail, full box. No return communication and still need a repair.

I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.