I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

Huge thanks to the service manager, Chris Millard for his never ending patience, his never give up…read moreattitude & keeping me informed with updates on my vehicle repair which was very complex, not easy to diagnose. Also big thanks to Rich for all he did keeping me informed updates and to the parts department for ordering the part, getting a bad one & sending it back and getting another one expedited from NY! Thanks to the young man who washed & cleaned my car after being outside for a long time (name unknown) Last, but not least, a huge thanks to Todd, master technician, for figuring out the problem and getting it resolved as fast as he could given all the holidays in between. This group gave me back my beloved car and truly rivaled the Lexus dealer! I am indebted to these men and this company. Kat

Crooks! Dirty! Packing loans, Altering documents, Add-ons…read morethat you did not authorize. No INTEGRITY at all. Do not buy at Lithia!Its a Rip Off.

Hey guys! My first…read moreinquiry for a car was 2 months ago. I had challenges, repo, single mother, full time student.. I'm doing my best, but what's your best if you have poor credit in today's world? With the help of family/friends Tony Joe's was incredibly patient with me. They gave me OPTIONS, I thankfully found a co-signer and walked out with much more than a car. I walked out with a plan to improve my credit, a belly full of laughs, and a beautiful vehicle. They were OVERLY accommodating, not pushy, and they helped find me what I wanted and did what they could to help. I highly recommend, blessings to the individuals that assisted me today. You guys are amazing. Happy Holidays!

We had the best experience with Tony, Stan, and Julie. They were able to get an older truck…read morefinanced for our daughter with zero credit. Granted, our girl saved over 8K for her first truck! Nevertheless, these folks are amazing! We had lots of laughs and great conversation. I strongly recommend their business.

Had a great experience there. I hate the whole car buying process , but Jayden made things easy…read more Real friendly and super chill. I felt no pressure from him to purchase anything. Found the car I wanted and was out of there in less than 2 hours. 10/10 would highly recommend to anyone.

We had an outstanding experience purchasing our Subaru this week at Redding Subaru, and it was…read moreentirely because of Cheyne Birdsong. The purchaser was a senior, and Cheyne handled the entire process with remarkable patience, kindness, and professionalism. When he first greeted us, he smiled and said, "Let's go have fun." It immediately set a relaxed and positive tone for the entire experience. From the start, Cheyne was knowledgeable and refreshingly low-key. There was absolutely no pressure--just a genuine focus on helping us find the right vehicle and making sure everything was clearly understood. Cheyne took the time to answer every question, explain the features carefully, and move at a pace that felt comfortable. He was especially thoughtful and respectful in working with a senior customer, making sure everything was clear and never rushed. Buying a car can sometimes feel overwhelming, but he made the entire process smooth, respectful, and even enjoyable. Customer service like this is rare, and it made a real difference in our experience. Because of Cheyne Birdsong, we would absolutely return to Redding Subaru and would confidently recommend him to friends or family looking to purchase a Subaru. If you're in the market for a Subaru, ask for Cheyne Birdsong--you'll be glad you did.

I took my 2019 dodge ram to SJ Denham for the first time today. I talked to a service advisor by…read morethe name of Josh who said they would try to fit me in today. They not only did that they did the repair and I was on my way out of there by 5 PM on on the same day that I took it there. They just became my new favorite vehicle repair service for my Ram truck.

I had a fantastic experience buying a Jeep Wrangler! Tedd was a gem to work with. He showed me…read moreJeeps in my budget and was not pushy at all. He took all the time I needed and answered questions and was simply a really nice person, not just a salesman. My credit could be a lot better but Tedd and Dan in finance never made me feel bad about that, which was such a relief. Dan was really understanding and got me financed so I could get the Jeep I wanted! I definitely recommend SJ Denham!!! They have a great team and treat customers right!

I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

They could keep their word. My brights were not working properly when I purchased the car and they…read moreput in writing that they would take care of it. Now they're refusing because I didn't buy the warranty.

Just simply amazed. I worked with Todd and honestly couldn't be happier with the experience. I put…read morein a request last night around 5-6pm and was contacted within about 10 minutes. I'll admit, my first thought was, oh great, here comes a pushy salesman. But within the first few minutes, it was clear Todd was different. No pressure at all--just genuine questions about what we were looking for. We ended up talking for a good 30-45 minutes, and at no point did I feel rushed or pressured. I told him we needed time to think and that nothing was set in stone, and again--zero pressure. He spoke with his manager, called me back within a few minutes, and we sent over our information. We had a preliminary offer the very next morning. My husband and I went back and forth for a bit, ran the numbers, did our due diligence... and ultimately decided to go for it. We actually ended up with a slightly better rate than the preliminary. I called Todd, said "let's do it," and that was that. The car was already in stock and is being delivered from Redding to me tomorrow. Bottom line: if you're in the market for a Nissan, reach out to Todd at Crown Nissan in Redding. Hands down the best car-buying experience I've ever had. No pressure, no bullshit--just solid, honest service. Thanks, guys!!

No pressure, great car buying experience! All good people…read moreand they went of their way to make it straightforward and EASY, Thanks so much !!

Quick summary: 100% recommend, professional, patient, accommodating, stellar service, wonderful…read morepeople! Read the more in-depth review for details. My family has been driving Kia's since 2015. Never have we had an issue that Kia wasn't willing to resolve. Not only do they offer the best warranty, most reliable vehicles, and greatest deals when it comes to value (quality vs price, the quality always outweighs the price), but the service can't be beat. I'm new to the area and when my car needed service I tried to schedule trips down to my original dealership. What a huge mistake. On the suggestion if a close friend I tried Redding Kia. Let me tell you... I have never been so happy with a decision in my life. Not only do they match all of what I've come to know and love about Kia in the past, but the people here really care about making you happy. Hopefully I don't have to come in too often, but in my experience thus far there have been two names that I committed to memory. In the Service Department, Amber Griffith. Professional, methodical, and one heck of a problem-solver. She was always understanding and kind. Also very attentive, no matter how busy she gets, she always checks in and lets you know what is going on. She has gone above and beyond for my family and I, I think part of what means the most is how patient and understanding she has been. Coordinating our unusual dynamics and schedules can be hectic to say the least. A truly impressive human being. In the Sales Department, Terry "Pops" Giomi. Incredibly helpful, patient, brilliant, this person made me feel welcome from the second I pulled in (I came for a service appointment) to the moment I left. I asked about what's new with this year's models, he knew it all by heart, I told him how I was new to the area, he told me about how amazing this dealership works together and how they tie in with the community, even answered questions about a few local restaurants and places I could check out. He really made me feel like a friend or family and less just a customer, but still kept it professional that when I needed anything like to test out seating and how I fit into vehicles he was happy to accommodate. A stellar person. Thank you all for the experience the service the info and I look forward to doing more business here!

Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.

Amazing experience with a kind heart walked in hopeing to get something walked out with an amazing…read moredeal employee helped us so much and tried her hardest to get us hooked up with a car that day was amazing couldnt ask for better service

They were amazing .We just bought two cars .So helpful .got us in and about .Ask to see Julia she…read moreis so sweet .

I called yesterday, 1/16/2025, to see if i could make an appointment to have a simple A12 service…read moredone on my 2013 Honda., but I was told they could not take my car in. I was very perplexed, especially since they are the only Honda dealership in town. Anyway, the service department gave me two reasons why the could not take service my car. 1. My car had never been serviced there before, and 2. My car is over 10 years old!!! I've never heard of such ridiculous reasoning. I have never heard of such rules. Anyway, I brought my car to the dealership where i usually get it serviced and told them what happened and they were absolutely flabbergasted. They had never heard of anything like this and they said that if any customer brings in a bond, we will take care of them, no matter what year the car is. **Just a fair warning to Honda owners whose cars are 10 years or older moving to Redding or the surrounding area, you will definitely have to find another place to have you car serviced! 0 customer service 0 for poor management/ownership to allow this lack in support for Honda owners in the community

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is…read moreall good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.