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    Downtown Motors

    1.0 (1 review)

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    15 years ago

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    Redding Subaru - Fruit for customers

    Redding Subaru

    (136 reviews)

    Had a great experience there. I hate the whole car buying process , but Jayden made things easy…read more Real friendly and super chill. I felt no pressure from him to purchase anything. Found the car I wanted and was out of there in less than 2 hours. 10/10 would highly recommend to anyone.

    We had an outstanding experience purchasing our Subaru this week at Redding Subaru, and it was…read moreentirely because of Cheyne Birdsong. The purchaser was a senior, and Cheyne handled the entire process with remarkable patience, kindness, and professionalism. When he first greeted us, he smiled and said, "Let's go have fun." It immediately set a relaxed and positive tone for the entire experience. From the start, Cheyne was knowledgeable and refreshingly low-key. There was absolutely no pressure--just a genuine focus on helping us find the right vehicle and making sure everything was clearly understood. Cheyne took the time to answer every question, explain the features carefully, and move at a pace that felt comfortable. He was especially thoughtful and respectful in working with a senior customer, making sure everything was clear and never rushed. Buying a car can sometimes feel overwhelming, but he made the entire process smooth, respectful, and even enjoyable. Customer service like this is rare, and it made a real difference in our experience. Because of Cheyne Birdsong, we would absolutely return to Redding Subaru and would confidently recommend him to friends or family looking to purchase a Subaru. If you're in the market for a Subaru, ask for Cheyne Birdsong--you'll be glad you did.

    Redding Kia - Angle of waiting area, not too shabby.

    Redding Kia

    (109 reviews)

    Quick summary: 100% recommend, professional, patient, accommodating, stellar service, wonderful…read morepeople! Read the more in-depth review for details. My family has been driving Kia's since 2015. Never have we had an issue that Kia wasn't willing to resolve. Not only do they offer the best warranty, most reliable vehicles, and greatest deals when it comes to value (quality vs price, the quality always outweighs the price), but the service can't be beat. I'm new to the area and when my car needed service I tried to schedule trips down to my original dealership. What a huge mistake. On the suggestion if a close friend I tried Redding Kia. Let me tell you... I have never been so happy with a decision in my life. Not only do they match all of what I've come to know and love about Kia in the past, but the people here really care about making you happy. Hopefully I don't have to come in too often, but in my experience thus far there have been two names that I committed to memory. In the Service Department, Amber Griffith. Professional, methodical, and one heck of a problem-solver. She was always understanding and kind. Also very attentive, no matter how busy she gets, she always checks in and lets you know what is going on. She has gone above and beyond for my family and I, I think part of what means the most is how patient and understanding she has been. Coordinating our unusual dynamics and schedules can be hectic to say the least. A truly impressive human being. In the Sales Department, Terry "Pops" Giomi. Incredibly helpful, patient, brilliant, this person made me feel welcome from the second I pulled in (I came for a service appointment) to the moment I left. I asked about what's new with this year's models, he knew it all by heart, I told him how I was new to the area, he told me about how amazing this dealership works together and how they tie in with the community, even answered questions about a few local restaurants and places I could check out. He really made me feel like a friend or family and less just a customer, but still kept it professional that when I needed anything like to test out seating and how I fit into vehicles he was happy to accommodate. A stellar person. Thank you all for the experience the service the info and I look forward to doing more business here!

    Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.

    Crown Honda

    Crown Honda

    (53 reviews)

    I called yesterday, 1/16/2025, to see if i could make an appointment to have a simple A12 service…read moredone on my 2013 Honda., but I was told they could not take my car in. I was very perplexed, especially since they are the only Honda dealership in town. Anyway, the service department gave me two reasons why the could not take service my car. 1. My car had never been serviced there before, and 2. My car is over 10 years old!!! I've never heard of such ridiculous reasoning. I have never heard of such rules. Anyway, I brought my car to the dealership where i usually get it serviced and told them what happened and they were absolutely flabbergasted. They had never heard of anything like this and they said that if any customer brings in a bond, we will take care of them, no matter what year the car is. **Just a fair warning to Honda owners whose cars are 10 years or older moving to Redding or the surrounding area, you will definitely have to find another place to have you car serviced! 0 customer service 0 for poor management/ownership to allow this lack in support for Honda owners in the community

    Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is…read moreall good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.

    Downtown Motors - car_dealers - Updated May 2026

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