Hey guys! My first…read moreinquiry for a car was 2 months ago. I had challenges, repo, single mother, full time student.. I'm doing my best, but what's your best if you have poor credit in today's world? With the help of family/friends Tony Joe's was incredibly patient with me. They gave me OPTIONS, I thankfully found a co-signer and walked out with much more than a car. I walked out with a plan to improve my credit, a belly full of laughs, and a beautiful vehicle. They were OVERLY accommodating, not pushy, and they helped find me what I wanted and did what they could to help. I highly recommend, blessings to the individuals that assisted me today. You guys are amazing. Happy Holidays!

We had the best experience with Tony, Stan, and Julie. They were able to get an older truck…read morefinanced for our daughter with zero credit. Granted, our girl saved over 8K for her first truck! Nevertheless, these folks are amazing! We had lots of laughs and great conversation. I strongly recommend their business.

Hue was very thoughtful and very thorough, and very knowledgeable about the situation we were…read moretalking about. We bring our car in every 5,000 miles and everyone has been very helpful and friendly and supportive, We love Kia!

Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

I bought a used car from crown Honda in October 2025, when I bought this car I stressed to the…read morefinancial advisor that I wanted GAP insurance. He sold me on multiple other add ons that I also purchased. Fast forward to me being hit by someone resulting in totaling my car. Now I'm being shown that he actually had me sign other papers without the gap insurance. I would've never left the dealership with a car that wasn't fully insured, they refuse to provide me with the video of me and the financial managers meeting.

I called yesterday, 1/16/2025, to see if i could make an appointment to have a simple A12 service…read moredone on my 2013 Honda., but I was told they could not take my car in. I was very perplexed, especially since they are the only Honda dealership in town. Anyway, the service department gave me two reasons why the could not take service my car. 1. My car had never been serviced there before, and 2. My car is over 10 years old!!! I've never heard of such ridiculous reasoning. I have never heard of such rules. Anyway, I brought my car to the dealership where i usually get it serviced and told them what happened and they were absolutely flabbergasted. They had never heard of anything like this and they said that if any customer brings in a bond, we will take care of them, no matter what year the car is. **Just a fair warning to Honda owners whose cars are 10 years or older moving to Redding or the surrounding area, you will definitely have to find another place to have you car serviced! 0 customer service 0 for poor management/ownership to allow this lack in support for Honda owners in the community

I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

They could keep their word. My brights were not working properly when I purchased the car and they…read moreput in writing that they would take care of it. Now they're refusing because I didn't buy the warranty.

We had an outstanding experience purchasing our Subaru this week at Redding Subaru, and it was…read moreentirely because of Cheyne Birdsong. The purchaser was a senior, and Cheyne handled the entire process with remarkable patience, kindness, and professionalism. When he first greeted us, he smiled and said, "Let's go have fun." It immediately set a relaxed and positive tone for the entire experience. From the start, Cheyne was knowledgeable and refreshingly low-key. There was absolutely no pressure--just a genuine focus on helping us find the right vehicle and making sure everything was clearly understood. Cheyne took the time to answer every question, explain the features carefully, and move at a pace that felt comfortable. He was especially thoughtful and respectful in working with a senior customer, making sure everything was clear and never rushed. Buying a car can sometimes feel overwhelming, but he made the entire process smooth, respectful, and even enjoyable. Customer service like this is rare, and it made a real difference in our experience. Because of Cheyne Birdsong, we would absolutely return to Redding Subaru and would confidently recommend him to friends or family looking to purchase a Subaru. If you're in the market for a Subaru, ask for Cheyne Birdsong--you'll be glad you did.

beware of sales manager Colin, just lost a deal today by trying to get an extra $3500 out of us…read moreby lying and saying he called the dealership that had a better deal when he in fact had not and then suggested their sales (maita suburu) where fake advertising and shady. We were able to call and talk to the sales manager at Miata within minutes of having walked out of the sale with Colin. the manager at Miata confirmed the sales prices were accurate and was happy to send over additional information on pricing If we wanted. While Colin refused to budge from the MSRP price and only offered us a discount (of 750) if we were to take a loan and not pay in full. Will not shop here again will not recommend. I do want to say however Mick the initial sales person seemed professional, kind and authentic in his dealing with us but sadly his sales manager ruined the deal at no fault to him.

I am ambivalent about the whole dealership thing overall, but I am a repeat customer so they must…read morebe doing something right. I am not into salespeople at all and I don't want to buy anything that I don't want again because I'm a sensitive person and it's not a small purchase. Therefore I value my time and money enough now to make sure that I don't leave in somebody else's wants. So, out of all the dealerships I've ever worked with I prefer this one to most. I have to be honest though I don't want to ever have my vehicle serviced there. I am a female and I have worked on many different vehicles and other types of equipment with motors and electrical stuff, etc. I am a veteran, so I am not an inexperienced person when it comes to things like that (they cross train you in any and every way possible). But, I have yet to have my car serviced there without learning about some sort of repair work or rats might have eaten my battery cables or something! That is the kind of service I have been getting from them. It's incredibly insulting to even the most unknowledgeable person. I thought "Did you just call me an idiot?" As with anything else in life, they have their qualities and their faults. It is what it is, I suppose.

Bob and his crew are amazing. Had a bumper repaired and they did a top notch job. I highly…read morerecommend.

Our sales person was Lexi. She was terrific. The best and most honest car sales person we've ever…read morehad the pleasure to deal with. Our transaction took several weeks because of the circumstances. She hung in there with us and got us a really nice car. Everyone should buy their car from Lexi.

Sales ppl were alright. Diane in finance is absolutely awful. Racked up almost $10,000 over with…read morehidden added things. All while telling us she was giving us the best deal and taking care of us etc. added on a tracker we knew nothing about that was almost $3,000 alone. Convinced us of a warranty, told us it would be $4,900 added on ended up being about $8,900. So double. Do not recommend but if you do go here avoid this lady at all costs. Thankfully the manager made things right after a Cpl of weeks of calling and arguing with them. Still hard to trust this business after that.