Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

I have never purchased a vehicle from them but I have spoken to one of their salespeople over a few…read moredays and he was very helpful and low key. He did not pressure me or even try to bullsh*t me. He was patient and easy to deal with and for me, that's huge! I have never bought a car at a dealership that I actually wanted or could afford because I haven't had good experiences with the sales people I have encountered. I recently received another prequalified offer and I deliberately searched for the same sales person. I messaged them about it but unfortunately they didn't respond. That'll knock off a couple of stars in your rating if you ask me! Otherwise they are pretty much just another car dealership, doing what they do! To be fair, I don't think I would ever give any dealership more than three stars. I think that would be a great rating in the grand scheme of things.

They could keep their word. My brights were not working properly when I purchased the car and they…read moreput in writing that they would take care of it. Now they're refusing because I didn't buy the warranty.

Can their be an honest used car salesmen? YES! Go see Matt and you will see I am right. Buying a…read moreused car is a crap shoot but Matt did everything he could to not only get us a great deal, he addressed some the small issues that arose after our purchase, even calling the dealer service department to advocate for us. I'm driving a beautiful $30K car and paid just over $10K (including TTL) and even a factory warranty. WOW! If you need a high-quality used car call Matt!

Matt is what I wish all car salesmen were like. Honest and professional. I will never buy a used…read morecar somewhere else. I stopped in to look at a truck, and Matt walked me through the truck, and all he knew about it. When I decided I wanted to buy it, he was thorough, and gave me a great deal!!

I a disabled man who came into a little bit of money and I needed a car new enough with enough…read morespace in the back for my wheelchair. So I went to West Coast Auto sales to look at a 2016 equinox. Upon purchasing, the equinox person selling the equinox refused to even give me even the tiniest bit of discount on the car which caused me to pay every single last penny of the Kelley Blue book for the car. But the car was perfect for my disability needs and no one else had car like it in the $14,000 price range. So I would not recommend buying a car from this dealer. They will pinch you for every single penny of the Kelley Blue book value of the car

Bought a 2016 Hyundai Tucson sport from them, first the AC went out then the engine failed. Brandon…read morethe sales manager said to bad so sad your problem. My daughter bought a 2017 Ford escape at the same time from the same salesmen "Brandon" , she had problems with the AC and now the turbo is failing. Two cars same salesman and both having problems!!! Don't deal with these sleasbags!!!!!!!

Hey guys! My first…read moreinquiry for a car was 2 months ago. I had challenges, repo, single mother, full time student.. I'm doing my best, but what's your best if you have poor credit in today's world? With the help of family/friends Tony Joe's was incredibly patient with me. They gave me OPTIONS, I thankfully found a co-signer and walked out with much more than a car. I walked out with a plan to improve my credit, a belly full of laughs, and a beautiful vehicle. They were OVERLY accommodating, not pushy, and they helped find me what I wanted and did what they could to help. I highly recommend, blessings to the individuals that assisted me today. You guys are amazing. Happy Holidays!

We had the best experience with Tony, Stan, and Julie. They were able to get an older truck…read morefinanced for our daughter with zero credit. Granted, our girl saved over 8K for her first truck! Nevertheless, these folks are amazing! We had lots of laughs and great conversation. I strongly recommend their business.

Buyer beware. I didn't check my vin number until few days after I overpaid($17000). Car was in car…read morecrash the odometer showed 52,000 more miles on my car plus theirs recall. Do not trust guy from Mccloud. He's a liar.

Worst dealership I have ever dealt with. Don't waste your time. The manager Austin and salesmen are…read moreextremely shady and do not have your best interest. They will 100% screw you over.

Bought a new ( to me ) truck and I have low to bad credit and this awesome guy ( Travis) was able…read moreto get me a loan and I drive a way with my new 2014 ran love it thanks again for everything you did

This is the best place to find the car you might be looking. I did . Thanks Rashid for helping get…read moremy van.

Quick summary: 100% recommend, professional, patient, accommodating, stellar service, wonderful…read morepeople! Read the more in-depth review for details. My family has been driving Kia's since 2015. Never have we had an issue that Kia wasn't willing to resolve. Not only do they offer the best warranty, most reliable vehicles, and greatest deals when it comes to value (quality vs price, the quality always outweighs the price), but the service can't be beat. I'm new to the area and when my car needed service I tried to schedule trips down to my original dealership. What a huge mistake. On the suggestion if a close friend I tried Redding Kia. Let me tell you... I have never been so happy with a decision in my life. Not only do they match all of what I've come to know and love about Kia in the past, but the people here really care about making you happy. Hopefully I don't have to come in too often, but in my experience thus far there have been two names that I committed to memory. In the Service Department, Amber Griffith. Professional, methodical, and one heck of a problem-solver. She was always understanding and kind. Also very attentive, no matter how busy she gets, she always checks in and lets you know what is going on. She has gone above and beyond for my family and I, I think part of what means the most is how patient and understanding she has been. Coordinating our unusual dynamics and schedules can be hectic to say the least. A truly impressive human being. In the Sales Department, Terry "Pops" Giomi. Incredibly helpful, patient, brilliant, this person made me feel welcome from the second I pulled in (I came for a service appointment) to the moment I left. I asked about what's new with this year's models, he knew it all by heart, I told him how I was new to the area, he told me about how amazing this dealership works together and how they tie in with the community, even answered questions about a few local restaurants and places I could check out. He really made me feel like a friend or family and less just a customer, but still kept it professional that when I needed anything like to test out seating and how I fit into vehicles he was happy to accommodate. A stellar person. Thank you all for the experience the service the info and I look forward to doing more business here!

Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.