I had a fantastic experience buying a Jeep Wrangler! Tedd was a gem to work with. He showed me…read moreJeeps in my budget and was not pushy at all. He took all the time I needed and answered questions and was simply a really nice person, not just a salesman. My credit could be a lot better but Tedd and Dan in finance never made me feel bad about that, which was such a relief. Dan was really understanding and got me financed so I could get the Jeep I wanted! I definitely recommend SJ Denham!!! They have a great team and treat customers right!

Everything with the service department…read more My wife and I brought in our jeep that we purchased from your dealership, to fix a clunking/popping sound when you accelerate, or brake. We had it in the dealership for 3 weeks two separate times. Both of which they couldn't figure out the problem. I even called Matt and suggested some things to look at based off my research on what might be causing this issue and was reassured that they already checked all other things I listed. Today, I take our jeep into Crown Motors and within five hours, they had a fix, and shocker.. it was something with the axle boots that I suggested to look at and we no longer have any clunking. I will plaster this review across all social media and will tell people to run away from SJ Denham. Our experience was horrible especially we spent $80,000 on a vehicle believing we are going to have the best service in the Redding area. DO NOT TAKE YOUR VEHICLE TO SJ DENHAM. It's a waste of time and patience with the Redding dealership who doesn't know what they are doing.

Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

I've always wanted a diesel truck, but I didn't know much about them and wasn't sure if I wanted…read moreall the bells and whistles or just the get it done pull it done! Mike Harding was great with helping pick out my wants from my needs & didn't try to upsell me or do any of that bull car sales man nonsense. Very soft spoken down to earth salt of the earth car salesman. Which is what you need as a woman instead of someone pushy trying to make you buy something and pressure you in. I was able to take my time, think, test drive and he knew all about the trucks I was looking at. Overall if I could go back in time and bought all my cars/trucks from Mike I would. Thanks Mike for being helpful and taking your time with me! You're super adhd friendly

Snakes. -5 stars Sold me a diesel truck with emissions…read moreissues they knew about. Cost over $5k just to get road worthy. Their garbage extended warranty is a joke. Didn't cover nothing. Will NEVER do business here and will recommend to all to stay away.

I had a great experience with Geno and his team, they helped me get into a great car with a payment…read morethat ended up being less per month than I expected! Very helpful and personable people, this is the second car I've bought from them, I will be back again for the next one when it's time. Thanks guys!

Beware of Redding Lithia Chevrolet service department. I don't know if they thought they could pull…read morea fast one because I'm a woman, but they messed with the wrong woman! I took my truck in for an oil change a couple weeks ago. After I picked it up I was getting code alert on my dash for engine air filter. I texted the dealership on the message thread I was using to communicate with the service center rep to let them know about the code being thrown right after I picked it up. There was no response from them. After I reached out to them again to fix the problem they proceed to tell me it was missing before because it shows it's missing in video from the oil change. Which is a literal 2 second video clip that you wouldn't be able to notice piece missing unless you pause the video and slowly go through it, and also no time stamp. Where's the before video? After comparing the air box with someone else who has basically the same truck, we noticed there is not a factory sticker on the air box like theirs has. And the intake connection to the grill was also found to be disconnected along with the bolts that hold box in not being fully bolted in. It appears to me that they took out my air filter box and replaced it with some junk air filter either to get me to buy a new one or replace someone else's. I am currently in contact with BAR because what they're doing is not ok.

First time at this quiant little service center (in comparison to where I live in Southern…read moreCalifornia). Jeff, the young man greeting me was a very kind soul, and the service advisor Rob Silva had a great personality, was very helpful and upbeat. Not sure if my mileage will need me to come back before I head back south, but I do have one complaint. The cloth chairs gave me the heebie-jeebies. As a Neuro Spicy brained woman, I darn near see germs, and those fabric chairs against the window were borderline scary. Thankful there were plenty of other chairs. Facility however was clean, bathroom was especially clean with fresh clean smell, not toxic clean smell. Whew! Some scents are dizzying. Lastly, not a coffee drinker but do drink for pain and poured myself the Colombian. A tad week, but now I'm rambling on. I'm just spoiled by my SoCal Toyota. Overall great, but I took off a star because of those chairs Had time to test drive the 15K service

UPDATE AFTER SPEAKING WITH THE GENERAL MANAGER:…read more After posting my original review, General Manager David Ambrozevitch responded publicly and asked me to contact him directly so he could "better understand the situation and discuss any remaining concerns." I did exactly that. Unfortunately, the conversation only reinforced my original concerns. I explained what happened with the AI-generated email and the way the sales manager handled it. Instead of acknowledging that the communication was misleading or simply taking responsibility for how the situation was handled, I essentially received the same explanation I had already been given. I also felt his attitude was dismissive rather than genuinely concerned about resolving the issue. At that point, it became pretty clear to me that the problem wasn't just with one sales manager. Customer service and accountability start at the top. I also brought up something I hadn't mentioned in my original review. When I finally picked up the truck I purchased, the gas tank was essentially empty and the truck was only partially cleaned. There was still mud on the running boards and underneath the wheel wells. When I asked the General Manager about their policy, I was told they don't fill up used vehicles and that they wash them "to a degree." For a customer who just spent thousands of dollars purchasing a vehicle, I find that level of preparation and customer service disappointing. I told him that a 10-year-old could have done a better job washing the truck. I'm not expecting perfection, and I'm not writing this because I didn't get my way. I bought the truck. What I expected was basic professionalism, communication, accountability, and a vehicle that was properly presented when I picked it up. I gave both the sales manager and now the General Manager an opportunity to address my concerns. Instead of someone simply saying, "We could have handled this better," I received explanations and what I felt was a dismissive attitude. After speaking directly with the General Manager, I now understand where the attitude I experienced at the sales-management level comes from. It starts at the top. I stand by my original review

I was just at this used car lot and was shocked at the disrespect of the owner. I asked simple…read morequestions about a car I was interested in. He became very angry and stormed off to his office. I have never dealt with any sales person like this before. Beware!

It has been a long time since purchasing a vehicle I would like to thank the members of Yannello's…read morefor making it a very easy process. We now have a reliable family vehicle! Thank you from Michael and Katie

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

The crew at Redding Kia are AMAZING! They made it so easy and exciting and special getting our new…read moreride They answered honestly to every question we had and went through in detail so we understood everything! I couldn't be more happy and totally blessed.. shout out to Daylin and Chase!! Sorry I know i didnt spell that right but u both are such amazing people and we couldn't thank u both enough for everything u did for us!

My daughter has had several issues with her new vehicle purchase and it has been a complete…read morenightmare trying to get issues fixed that are still be under warranty.