I've never had an issue here. Found this shop by accident. I've found service to to be prompt,…read morehonest, and fairly priced. They get me in quick, so much better than the dealers. Employees are nice. Zero concerns, thanks!

So an update here - as mentioned in my previous review, I am a youtube trained mechanic…read more My 2016 WRX air conditioning died on me. I did what I knew how to do, replaced o rings, recharged it etc, and that kept it going a little longer, but eventually it just went kaputski. Call early on a Thursday morning to say that I want to bring the car in, but need it back in time to take a road trip next week. Drop off 8am. By 9am I have a diagnosis. It's a bad diagnosis, but it's accurate - my compressor died. They get the part and have it done and ready for pickup by 12:30 the same day. Is their rate a little higher than some other shops? Sure. But you can have your choice of two of the three: cheap, fast, good. These guys are fast and good. I can't sing these folks praises enough - and as someone who loves my car, I do not trust it to many places preferring to do maintenance and simple fixes myself. Gary and his team are amazing.

I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

RSW Sets the Standard for European Auto Repair…read more I can't say enough great things about RSW! They did an outstanding job repairing my BMW -- truly first-class service from start to finish. The entire team is attentive, professional, and quick to respond. Derek kept me updated every step of the way with clear, thorough communication and accurate estimates (no surprises, which I really appreciated). Their guest lounge is also the nicest I've ever experienced at any auto repair shop -- spotless, comfortable, and thoughtfully designed. RSW sets the bar high for quality, integrity, and customer care. Highly recommend them to any European car owner!

Horrible, awful experience with RSW! This is a long review, but I wanted to provide enough details…read moreto show how bad of a business this is. I went in for an AC fix (no cold air). I told them upfront that I had already recharged the refrigerant. They charged me $400 to diagnose the AC issue by vacuuming and recharging the refrigerant, despite me telling them I had already done so. Their "master technician" said that the AC compressor had melted on the inside, and that I needed the compressor, condenser, and evaporator all replaced for almost $5000. They said they also found a coolant leak, and replaced the coolant expansion tank for the high-temperature circuit. After replacing that expansion tank, they say they ran a pressure test, which showed a new leak that is, and I quote, "gushing coolant". They wanted to charge $1600 now to replace the radiator. I tell them not to do any more work (they had only recharged the AC system and replaced the coolant expansion tank at this point), and that I would be taking the car home as-is. I was warned that I "wouldn't be able to make it down the road without overheating and potentially destroying my engine". They made me sign an "unsafe vehicle" waiver. I turned the car on, saw no leak, and drove home just fine. The temperature did not deviate from normal. At home, I saw that not only was the high-temp expansion tank full of coolant, but they overfilled it. I drained it to the appropriate level, ran the car for a bit, and again found no temperature issues. However, I noticed the low-temp expansion tank had no coolant in it. I filled it, then saw coolant leaking from the low-temp radiator and where the coolant hose meets the expansion tank. I took both expansion tanks out, and re-installed. This fixed the leak between the expansion tank and the connecting tube (obviously didn't fix the leak in the low-temp radiator). I replaced the low-temp radiator myself, which resulted in the low-temp coolant circuit now holding coolant properly. Tada, my AC works perfectly! Turns out that when the low-temp coolant circuit runs dry, the compressor won't turn on (to protect itself). To put the cherry on top, I did a pressure test on the high-temp expansion tank that they replaced (I made sure to get the replaced part back). It did not leak, meaning it never needed to be replaced at all. So to recap, I paid $1300 for them to replace a completely functional part, recharge a just-charged AC line, and not solve anything. Meanwhile, they tried to charge me an additional $6300+ to replace the compressor, condenser, evaporator, and high-temperature radiator, when in reality, NONE of those parts where faulty. All of the above is purely fact-based. The following is my analysis. It seems there are two possibilities: either they repeatedly failed to correctly diagnose and address the issues, opting instead to replace parts indiscriminately, or they deliberately attempted to exploit the situation for financial gain. Here are things that just don't add up: - How did they come to the conclusion that my compressor was broken, and destroyed the entirety of the AC system with it? (it hadn't) - Why did they replace parts in the high-temp coolant system, which had zero relation to the AC system and low-temp coolant circuit? - I believe when they replaced the high-temp expansion tank, they pulled on the low-temp expansion tank connecting tube, which created an additional leak (I fixed by just re-attaching). - Why did they believe there was an issue with the high-temp coolant circuit to begin with? Anybody with two eyes would be able to open the high-temp expansion tank cap, and see it was full and not decreasing. - If they replaced the high-temp expansion tank and then ran a pressure test, how did that result in a pressure-induced leak in the low-temp radiator? Those systems aren't connected. All I can say is that I would never, ever give RSW my business again. I attached a picture of the overfilled high-temp coolant tank, and the hole in the low-temp radiator.

Finding a trustworthy mechanic is not an easy thing. The Stoms family, father Tony and Son Mike are…read morethe best. And I've been in this business before so I know a thing or two. They have moved up the road to 550 Bound Brook Rd They have been servicing our families cars for the last 5 years. Fair pricing, efficient diagnosis and quality work are what we always receive when we come to Stoms. We have taken our German cars, Cadillac, Lexus, Trucks and SUVs to Mike and Tony and always been happy with the work performed and the pricing. I see other negative reviews regarding issues with car shield and the amount of time it took. Having been in the business before I do know that aftermarket warranty companies can be difficult to work with and they do like to deny coverage whenever they can. Check out Stoms and see for yourself. Having a good mechanic you can trust is a necessity and I definitely recommend Stoms Auto. They do just accept everything except for tires and alignments. They do offer tire repair service just not tires.

Well brought my car to get the starter fixed and they charged me extra labor and almost double the…read moreprice of a starter for my car only for it to crap out after 1 months which means they installed a used crappy starter and charged me 300 for it smh! Don't go to this place they suck

I have been going here for close to 20 years. They have always given me an honest and fair job and…read moreprice. Even though I have moved away I still bring my vehicles there.

These guys are top mechanics and honest. Getting the 2 in one place is unheard of but not here…read more They also don't charge you an arm and a leg. I've come here a few times and have referred my friend. Drop off is a bit chaotic but worth it.

This place saved the day! My car wouldn't start on a Friday morning and I called several mechanics…read moreto get a feel for my options. All of them told me they couldn't even look at the car until the following week. I called Quality and they said, "we don't play games, we can look at it today." Music to my ears! They helped me get a tow, suggested I talk to my insurance about reimbursement for the tow (good call, I can submit for a reimbursement!), looked at AND fixed the car on the same day. The prices were reasonable especially for the amount of work that was done and how quickly they did it. They even had to go pick up a special part for my car. Their communication and customer service is the best I've ever received from a auto shop. To top it off, they gave me a little bit of a discount off my total bill which was a nice surprise. I'm relieved to have found a good shop in my new area. Thanks everyone!

had a hitch installed for a bike rack. waited there 4 hours for it. 3 hours into it, they offered…read moreme a loaner car for me to go get lunch or a drink. like they couldn't offer it 3 hours earlier? I went for a ride to pass time. then I waited another 45 minutes. they gave me some song and dance of it being a hard install. apparently me being a woman, shouldn't know any better. but I do know better. they were just doing other things before mine, and then at 12:30...they break for lunch and pretty much tell you to go screw until they are done. I used someone else previously, and sorry I didn't go back there. this place also gave me one price over phone, and then it was more when I went to go pay.

Absolutely love this business! I can always trust that they will take care of the issue and charge…read morea fair price. When I've been told by other oil change places that certain work needed to be done, I take my car there first. They have saved me lots of money letting me know that the other places have lied about issues that were not there. I highly recommend them for any work on your car!

Excellent service, Mechanics are great and very capable. Honest (not like your typical service…read morestation or auto dealer).

Joe is a nice guy. I had a problem with my wife's car alarm, which was going off intermittently. He…read moreadjusted the shock sensitivity and told me to come back in a week. He did not charge me anything, that was my 1st time visiting the store and meeting Joe. I recommend this place if you are looking for someone to work on your car alarm needs. I recommend his service. Joe is a genuinely nice guy.

Professional, very courteous and patient. Joe took the time to understand what I was looking for…read moreand provided options along the way. He takes pride in his work and took the time to ensure I was completely satisfied before leaving. Highly recommended!