My first review was about getting the owner to actually inspect and troubleshoot my van. That…read moredidn't happen until The owner was aware that the problem was the alarm system that was causing my van not to start. They took care the the problem and the technician did a great job at last in removing the old alarm and remote start and install a new system. Good work, and I am thankful because I have put a lot of repair money into my 1994 Plymouth Grand Voyage mini van. Five stars...

I give this business a 1000 out of 100%. They are very professional yet down to Earth and VERY…read moreAFFORDABLE. I needed a lot of patience and tutorials with the staff and it was STELLAR. They have top of line products and technicians yet they have throwback items too. My speakers, music, wifi, car starter, and alarm make me feel good I made this tranaction. Thank you so much. -Nichole

Went here to get a remote car starter for my car. Came here because it was one of the cheapest and…read moreclosest places that did this. I called to set up an appointment and told them i wanted a basic car starter that only started the car thats it. I had problems with other places putting the security system on it that clashed with the factory alarm and loosing a key. They ensured i would get what i want and not loose a key. They told me it would be $250 with parts and install and I set my appointment for Saturday. I brought my car in Saturday morning around 9:15 since they said the earlier I bring the car the earlier I could get it back. The man told me that It would take around 3 hours to install once its in the garage but it was about 4 cars ahead of mines. I planned to be the whole day without my car reading previous reviews saying how long the service was. By 2:30pm i got a call saying it was ready to be picked up. When i picked it up i believe the owner showed me all the functions of the started and told me i had a lifetime warranty. My total cost came to about $274 with tax and a 6.96 "garage fee". All in all im very satisfied with their work. It didnt mind paying the extra tax because it was still less than the 320-350 other places were going to charge.

Stay away....run by a bunch of kids that don't have a clue…read more... They're more interested in playing on their phones than they are in taking care of potential customers Took my sons Jeep to them for a simple repair and the work was never done..they've had the truck there on 3 subsequent occasions, and still the truck is not fixed, but the owner is adamant that his mechanic drove and said it's running perfect, that certainly says a lot about his mechanic. The ca Save your time , money and aggravation-and go somewhere else-ANYWHERE ELSE BUT HERE!!!

I bought 4 car starters for my family and had Unexpected Creations install them. We were fit right…read moreinto their schedule so we could get them done right away. They worked hard and didn't give up to get the job done to our satisfaction. Communication was awesome through the entire process. The waiting area is so incredibly comfortable! Don even mentioned how sometimes people will fall asleep watching TV on the couch because they are so comfortable! You can rest and relax, watch TV and also charge your phone while you wait. I could not say enough great things about them. Our car floors were even vacuumed! Very pleasant to speak with them over the phone, texting, email, and in person! I will definitely be recommending anyone looking to install anything to them!

I've requested car play installed for Lexus rx350, schedule was very easy, called to the number…read morelisted and they put me in almost next day. I've left car there for few hours and it was ready. The technician teaches me how to use it, and after almost one year everything working like it should. Price was responsible and competitive to another company's around . Highly recommend them.

Professional, very courteous and patient. Joe took the time to understand what I was looking for…read moreand provided options along the way. He takes pride in his work and took the time to ensure I was completely satisfied before leaving. Highly recommended!

Joe is a nice guy. I had a problem with my wife's car alarm, which was going off intermittently. He…read moreadjusted the shock sensitivity and told me to come back in a week. He did not charge me anything, that was my 1st time visiting the store and meeting Joe. I recommend this place if you are looking for someone to work on your car alarm needs. I recommend his service. Joe is a genuinely nice guy.

Rob was a pleasure to work with. He went above and beyond to install the right interface for my…read more2010 BMW 535i to accommodate a backup camera and Apple CarPlay. His commitment and dedication is unparalleled. After reviewing a few providers reviews and installations gone wrong I selected Rims Audio as he had all positive reviews. Rob reviewed the specs of my vehicle did some research and found what we thought was the appropriate interface for my vehicle. Unfortunately the first unit from the manufacturer was faulty and the second unit was unstable. Rob offered to give me a full refund and uninstall the unit but after doing more research identified another manufacturer. The new unit works flawlessly.

Customer service is all about backing up your marketing. Rob is a man of his word. Responsive,…read moretimely, professional and efficient. Very rare qualities in this county. Highly recommend.