Unprofessional. Dangerous installation. Tapped in Airbag fuse. Tons of issues. Owner is beyond hostile. Blames and insults customer. Owner was screaming and throwing stuff. Definitely mentally unhinged. The owner was more worried about fighting and arguing that they did "nothing wrong." Instead of just fixing what they got paid to do. Even after multiple times saying, i just want it fixed. Thats it. I want everything to work right. Like I paid for it to be done. Didnt argue or question pricing. read more

Unexpected Creations - Car Stereo Installation Near Me - Edison, New Jersey

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I bought 4 car starters for my family and had Unexpected Creations install them. We were fit right into their schedule so we could get them done right away. They worked hard and didn't give up to get the job done to our satisfaction. Communication was awesome through the entire process. The waiting area is so incredibly comfortable! Don even mentioned how sometimes people will fall asleep watching TV on the couch because they are so comfortable! You can rest and relax, watch TV and also charge your phone while you wait. I could not say enough great things about them. Our car floors were even vacuumed! Very pleasant to speak with them over the phone, texting, email, and in person! I will definitely be recommending anyone looking to install anything to them! read more

I've requested car play installed for Lexus rx350, schedule was very easy, called to the number listed and they put me in almost next day. I've left car there for few hours and it was ready. The technician teaches me how to use it, and after almost one year everything working like it should. Price was responsible and competitive to another company's around . Highly recommend them. read more

As a newb looking for service and quality for a BMW, you can't beat this place. I needed a powered sub install into a BMW sedan, and found out about these guys on a forum where they come with the highest recommendation. Went to the website and sent them a note. Don was responsive and professional over email. Though I'd have to drive an hour to their shop, I went with them based on their reputation and my impression from the emails. The "storefront" is in a residential neighborhood, and very impressive inside. Immaculate, organized and comfortable. Don and his buddy were friendly and they got to work right away. The car has a complicated setup, so going with BMW experts (who are also fans) was a plus. The install and tune look and sound great. I can't recommend this place enough. read more

- simply put.. if you want it done correctly, go here if you don't want to have to worry about it, go here if your looking for a professional shop, go here if your looking for someone you can trust, go here as far as the waiting room... well folks, your just gonna have to get some work done .. Don and Steve are the best at what they do. BAR NONE! Gentlemen, Thank you DJ Brian read more

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Don is very knowledgeable and honest guy, helped me out a lot with stereo systems, cameras and much more highly recommend better than going to Best Buy or any other place especially if you do custom work he will get it done and get it done right read more

Amazing customer service. Very knowledgeable in most things. You can never go wrong. Been a customer for about two years now. He works with you, installed my DroneMobile here on my Mercedes Benz and many more installations that was done in the past, everything still working perfectly. An amazing dude. Fees are also very reasonable. I highly recommend him to anyone and everyone. Thank you. read more

I just had a full, custom subwoofer setup installed in my Tesla M3 by the gentlemen at Unexpected Creations. Let me tell you, the level of service, dedication, and professionalism of these two guys was outstanding. They gave me consistent updates and explained to me what they had to do to get the job done and any changes that needed to be made throughout the project. The workshop is setup extremely well given this is a residential business. They built custom housing for the sub, in-house, to fit exactly what was needed for the car. They did everything they needed to do in order to get the job done well and efficiently. Their attention to detail is absolutely outstanding. They have an amazing waiting area if you do decide to wait for the job to be done (I did). They provide a large TV, access to movies, live TV, WiFi, phone chargers and an amazing couch to sit/lounge on. The work on my car was definitely not standard and I applaud these guys for the awesome work and patience they had installing in my M3. I would 100% recommend this business for any audio upgrades that anyone has in mind! I know I'll be going back for sure. They also do remote starters and other accessories for cars if anyone needs that kind of work done. read more

Unexpected Creations - Sub and housing in trunk of Tesla Model 3 - Car Stereo Installation Near Me - Edison, New Jersey

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I still remember the first time reading all the positive reviews raving about Don and his shop. I knew I had to see what all the fanfare was about myself. Four years and multiple vehicles later, I can say that Unexpected Creations lives up to, and exceeds, all of the positive reviews online! Don is friendly, knowledgeable, patient, personable, and just somebody you trust to work on your vehicle. So when I purchased my new to me 2009 Lexus GX470, I knew it was time to make an appointment with Don. So far, Don has installed a remote start with SmartStart, allowing me to use my iPhone from anywhere in the world to start/stop, lock/unlock, and locate real time, even when moving, in my GX. He also replaced my old halogen low beams with new HIDs so I can see much better in the dark. Just these two things alone makes my truck so much more enjoyable to drive. When it's time to upgrade to Apple CarPlay you can be sure it'll be with Unexpected Creations. Don and Steve know exactly what they are doing and will make you love being in your car when they are done! No pushy salesmen here. Just a couple of honest and skilled guys who do amazing work! Give them a call, you won't regret it! read more

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Spoke with Don about an issue I was having with my aftermarket CarPlay unit. He was super friendly and helpful speaking with me and took a lot of time out of his day to discuss with me what could be causing the issue. In my opinion over and above customer service. Will definitely be bringing my car here in the future for work. read more

I spoke to Don about getting some minor work done on my car and I got an appointment the very next day, the work got done faster than I expected and was done perfect, me and Don just conversed about cars and it felt like we could have talked all day, it was great and Don is the best. read more

I found Don on YELP based upon his reviews, I gave him a try. I needed APPLE CarPlay installed on my 2016 Jeep Wrangler Unlimited. After speaking to Don I decided to add a dash cam that that Don recommended and he seamlessly integrated the dash cam : with the Kenwood Apple car play set up. It came out great, no wires, all integrated together! Don is the man to see and he has a great waiting area set up that you will find to be very comfortable! See Don for all your audio/electronic needs, you won't regret it. read more

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Great experience , very professional. I had remote door locks installed on my "vintage" Land Rover and they work like a charm. Very comfortable waiting area with all the amenities you need. Highly recommend. read more

These guys are true professionals who love what they do and are good at it! Ask lots of questions and they will be happy to answer them and make sure you are comfortable. It's very obvious that they know what they are doing and no shortcuts are used. Absolutely great work! read more

We took my sons car in to have a subwoofer and amp installed. Don told me during installation that the car battery had died, I figured the car was five years old. I would just replace the battery. After replacing the battery, every time we went to start the car, the battery was dead. I reached out to Don and expressed my concerns that something he did was draining the battery. He argued with me and told me it had nothing to do with the work he had done. I took the car to the Honda dealer and twice to Mavis. They couldn't find anything wrong with the car. I called Don again and told him That it had to be the work he did. He told me he couldn't see the car for two weeks because he was busy. So I begged him to see it sooner because the battery kept dying. He squeezed us in and was able to fix it even though he swore that it had nothing to do with his work. A week later, the left speaker was not working. I took the car back to Honda and had new speakers put in. A few days later, the speakers blew again my husband called him and he argues and says it has nothing to do with the work that he did.once he got our money, he didn't want anything to do with the problem he created in the car. I then took the car elsewhere. They were able to fix all his mistakes and the car has been fine ever since. His customer service is horrible. read more

Called earlier in the week regarding my sons Subaru and asked them if I needed an appointment for an estimate. I was told no appointment needed, they are there all day, just come by and they would be happy to help. Saturday arrives and my other son said that he wanted a new system for his Toyota Camry. We drive 30 minutes to the shop and when we get there we cannot find the house because this is a home based operation. I had to call twice to get the proper location. Every time we answer the phone the owner tells us something different about the location (Do you see the gray van? No, we're by the white SUV). We are driving up and down the street doing U-Turns. When we finally find the place, the owner is in the driveway working on a car and asks us if we have an appointment. He seems to have an attitude like we are bothering him. I told him that I would like to get an estimate on a system for my sons Camry. He says that he is working on a car right now, can't stop, he is too busy and can we come back another time? Needless to say they will not be getting our business. Conflicting information, poor customer service, and an attitude like you are being inconvenienced. Other reviews say there is a waiting area if you want to wait for your car. We weren't allowed past the foot of the driveway. Guess we didn't have the right "look" to do business with Unexpected Creations. read more

Perfect Name!!!!!! Wow what an experience. I took my wife's car in today to get an automatic start installed. Don made me feel so welcomed and the conversation was awesome. The facility was absolutely immaculate, the waiting area a dream so much I feel asleep in the comfy recliner while waiting for the install. I was explained in detail all the features of the automatic start and it works like a dream. The service was great and the price was right. I highly recommend Unexpected Creations.. Job well done... R.Williams read more

So i found this place online because of their amazing reviews. And i found out first hand how they got their rating. Many people, like me, feel that their car is their baby and you get concerned when you hand it over to strangers.But even through my very first conversation with Don, i felt comfortable. Super knowledgeable and willing to "talk shop." From then until a week after install he never made me feel like i was annoying with all my questions and concerns (and trust me, i had many, LOL) Don and Steve were a dream to work with, kind, polite, welcoming and most importantly, they know the industry. The waiting room is amazing as well. I am so happy with the remote starter and security system. I am definitely having more work done by these guys. read more

Update: I reached out to Don shortly after he installed a premium sound system in my BMW to input in an additional Subwoofer in my trunk. The process could not have gone smoother. He explained all the details and prices to help me settle on the best options. This company is the only one you can trust with your vehicle! read more

I would definitely recommend this business. I had a car starter installed. Don was great!! We had some communication issues regarding the scheduled appointment. Don was very cooperative in working out an alternative time in fitting me in. He took the time to speak to me about the product and how to operate it. I'm so happy to finally have a car starter!! I recommended my sister and he was able to squeeze her in the last minute. read more

I have an 2016 Audi A4 with Push Button Start and prior to coming across Unexpected Creations, I'd called a handful of other auto customizing shops for Audio and Remote Start Installations. These varied from national shops like Best Buy, TWO Audi Dealers and 3 local installers. ALL said essentially the same thing, in order for me the Remote Start to work, they would need to used One of my 2 KEYS to the car that would be somehow hidden or something inside the car to allow it to work. Well, there was no way I was gonna part with one of my 2 keys for a remote start feature. Don & Steve assured me they could get it to work without losing a key. Low and Behold, they DID exactly that and at the best price of all of those I'd contacted. Now their shop is not what you may expect, but it's super clean, well laid out, has an awesome "Lounge" with TV and wifi for you to hang out while they work. And what's different about that?? It's in one of their home garages in a residential neighborhood. Don't let that fool you, they are super professional, clean and detailed workers and no front office staff and other overhead to deal with, Hence the best price amongst all. SO..... what are you waiting for? Need an Remote Starter or audio system installed. Call these guys. You'll be glad you did. That's all I got for now. Take care. read more

Don and Steve installed a remote start on my 2015 Audi Q7. Based on reviews I read and a personal recommendation, I drove out to the shop from Brooklyn, NY. It was well worth the drive - the level of knowledge these two have is awesome. Their customer service is phenomenal. Other shops told me to stay away from a remote start on my car as it is extremely difficult to do properly and reliably. On the phone, Steve let me know that they had installed the system on a number of cars and said it would be no problem at all. Upon arriving you notice immediately that the shop is spotless and organized. After speaking to Don for a few minutes you realize that he is extremely knowledgeable about car electronics and he earns your trust. We discussed the various options, agreed on the system that they would use and down to the 'man cave' I went. This waiting room was a dream - wireless internet, large screen TV, extremely comfortable couch and a sound system that would blow the socks off the most serious audiophile. I worked from the waiting room while they did their magic. A few hours later, they let me know that the job was done. It wasn't easy compared to other jobs, but after they finished the install fully tested the system. Over and over again to ensure reliability. They showed me how to use the system and made sure I was absolutely comfortable with using everything before the trek back to Brooklyn. These guys are legit - no nonsense - treat customers as they should be treated. In addition to their excellent service - the prices that they charge are VERY fair. I highly recommend Don and Steve to anyone that needs car electronics installed. I hope to have the opportunity to do more business with these guys again. read more

If you were buying a suit and didn't know any better you might go to someplace like Sears. This would be like going to a "big box" store like Best Buy for your mobile electronics installation. A more knowledgable person shopping for a suit might go to someplace like Nordstrom, or Saks. I'd relate this to going to a typical car audio retailer. However someone looking for the best isn't going to buy a suit off the rack. They are going to go to a fine tailor for a custom made suit. Unexpected Creations is very much like going to a fine tailor for a custom made suit. They simply have the skills, knowledge, patience, and attention to detail that is just on a higher level. The best part? Unexpected Creations' labor and product offerings are competitively priced. A true hidden gem for those in the know! read more

Don and his team installed front and rear dash cameras in two of my vehicles. In both cases, they did a suberb and reliable job. In one vehicle, the wiring to the rear camera was especially challenging, but Don was persistent, patient and expertly performed the difficult installation. I am very satisfied with their work on both my cars. I highly recommend Unexpected Creations for your dashcam installation needs. read more

A reliable and trustworthy vendor. My husband has used Don's service for years and years. He has become more like a long time friend than a service provider. Over the years we've had (or my husband mostly) car alarms, stereo systems, amps, remote starters installed on quite a few different models of cars. Each job was professionally done by Don and his team. Exceptional customer service. We would go nowhere else. read more

I worked primarily with Steve - he was fantastic! We had an auto start installed as a Christmas present. All of emails and phone calls were returned within less than an hour. Answered all questions. The shop itself is lovely and the waiting room is so friendly, inviting and comfortable. The work itself was done at a superior quality, while still affordable and done in a timely fashion. I am beyond impressed and will come back again! read more

Amazing. If you are reading this, stop searching and call Don. Amazing service, great price, and fast. What more can you ask for?

Don and Steve provide amazing service no matter what the task is. I started going to Unexpected a little over a year ago and to say the quality of service is exceptional is a understatement. They both worked on my vehicle installing a custom sound system that is second to none. I read prior reviews and they live up to all the positive ones, after going to many shops who claim they are "professionals" I wouldn't trust anyone else to do the work they do. What's really amazing about these guys is they put as much work into wiring the system and making it perfect as they do with the beautification of the system itself I have gone to many shops and left with a hornet's nest of wires but Don and Steve put so much detail into the smaller things its upsetting I cant display it all. Their customer service is the best by far. I had issues with lighting from a previous installer and they took care of it without question. From their pricing, their work, attention to detail and customer service this will be the only shop that works on any of mine or my wife's future cars. Thanks go out to Don and Steve they make you feel like your part of their family read more

Clean install nice guy honest pricing and works great. very clean shop polite and on time

I recently purchased a set of PhD components and very happy with the service I received. Fast shipping, strong communication. I love this shop because they sell high level brands you can't find at other places. I have been doing business with this shop for over a decade with different cars and even out of state, they continue to impress. When I need professional products that will last, this is the only place I will go. Thank you for being the best at what you do Don! Can't wait to get my coaxials and amps in the near future. read more

Don and his team at Unexpected Creations do excellent work! Don has a true passion for audio and has excellent attention to detail. He took my initial attempts to setup my audio system to a higher level and made the install cleaner and also provided sound tuning to bring my speakers to life. You really do get what you pay for, and Unexpected Creations manages to provide fair pricing along with many years of experience and knowledgeable service. I am very happy and hope to do business with Unexpected Creations again in the future. read more

Met Don (owner and craftsman) at Unexpected Creations over 10 years ago through a friend who had work done on his Maxima. Became great friends over the years. Nobody can beat the service and knowledge at Unexpected Creations. I've had multiple sound systems bought and installed by Don over the years. Attention to detail is the name of the game here. As far as I know, you can't find anyone more friendly, knowledgeable, professional, and skillful. Don will never make you feel pressured or sell you something you do not need. A++++++ read more

I had the best experience with Don and Steve. They were accommodating to when I wanted to come in. They explained everything so thoroughly for the remote start and Drone they put in my Mercedes C300. They left the car looking immaculate inside. Don's shop is spotless and the setup in his waiting room is fantastic. I drove an hour to use them because they were priced right and he was just a great guy on the phone. I would drive an hour again for any future work I may need on my car. read more

I have seldom encountered a business that lived up to it's total ratings, even on Yelp, that is until I visited here. Not only was the price quoted the total price paid, there were no last minute add-ons like some of the other shops I've visited. Everything from the greeting to the waiting area was truly VIP/Ambassador class. The installation was impeccably neat and clean and that's coming from someone who is admittedly a little OCD. When I encountered a little glitch due to a faulty plug (not the installers fault) and came back, the problem was quickly diagnosed and fixed, without fret or frown. It's hard to find businesses that truly impress nowadays but this may be one of the last of a dying breed and I'm all about protecting endangered species. Rest assured I will be passing on a recommendation to all my car nut friends about Unexpected Creations, and will definitely use them for any mods or installs I need in the future. They are top of class in my book. read more

Don has helped me out a number of times over the last few years and is always willing to reach out and lend a hand. Thanks Don.

I can't say enough about Don and his work. But I'll try my best! I have purchased several amps, speakers, and head units from Don. He has done work on three of my vehicles over the years. I have purchased stuff from him for friends as well!! I have purchased two full home theater systems. Of all the thousands of dollars spread across all those items, I heard of none of it prior to buying. I spoke to Don, explained my situation, and he suggested builds to me. First time I did this I was very skeptical, obviously. I ended being so much more happy than I would have thought. Now, that's all I do. I tell him what I want, he makes a suggestion, I buy it and love it. Been a customer since 2003 and will continue to be a customer until he steps away from the business! His knowledge is unparalleled. His understanding of awful explanations (I have a hard time explaining my audio needs) is also quite impressive. He works with budgets, situations, space, everything. The entire experience with Don and Unexpected is something I recommend to anyone looking to get into audio. His customer service is the very best. The Pinnacle of respect and understanding. If I ever meet someone looking into audio, detailing, anything Don is apart of, Unexpected Creations is the only place I feel comfortable recommending. read more

Nearly seven years later, I still exclusively go to Don for any home/mobile audio needs. It wasn't the first shop I've visited or had work done over the years, but after my first visit with Unexpected, it became my only place. I could go into a long explanation of why this is, but it'd largely come across as a love letter. Unexpected is what it is for one simple reason; Don. I'm sure plenty of places have products and expertise, but the relationship I've been able to forge with Don is why I'll drive an hour and a half out to his shop. He's a person first, a businessman second. The amount of time he spends taking me through the paces, explaining choices and working with me to ensure my happiness, is always so far beyond even lofty expectations that I find myself humbled. Truly a rarity, and this is why it receives my highest recommendation, which is a rarity in itself. If you are in the vicinity, and even if you aren't, give Don a call. You'll soon learn why he makes more friends than he does "customers." read more

Don and the Unexpected team have always been great to me. I've known Don for over 10 years now, since high school and can't ever say I was disappointed in talking to him or his work. He knows the home and automobile and audio world like no one else. He absolutely treats you like family and puts the customer needs in front of his own - especially when he hurts himself, which does happen from time to time =). He is a great friend and his work speaks for itself. I have had over 5 remote starters, 4 cars and a complete sound system installed between me and the wife. I would never take my audio or automobile needs anywhere else, go see Don and he WILL take care of you. read more

I have known Don since 2002. He is the only person I trust with my car audio/alarm needs. He is honest, fair and easy to work with. I cannot recommend him highly enough. Even though I lived in Long Island I would not hesitate to make the drive out to Edison to see Don. You can't put a price tag on quality and peace of mind. Thanks Don! read more