I cannot say enough about the expertise and customer service at System Addicts! I was looking for a…read moresecurity system for my Rubicon 392 and, at first, Jay spent a lot of the time on the phone with me explaining all the options available to me. He then suggested that I come down to the shop where he felt it best that I see the various products in person and discuss things in further detail. Everything was done in a professional manner, discussing the pros and cons of each option. I was allowed to decide exactly what system I wanted in my own time without any high-pressured salesmanship. I felt that I could have walked out without purchasing anything and it wouldn't have mattered. Once we decided on a system, it was determined that Jay was going to have to write some custom software to meet our specific goals. That said, the vehicle would have to be there for at least a full day as we didn't know what issues may pop up due to the rewrite and we didn't want to add the pressure of a time constraint. We wanted to be sure to get the job right the first time. Jay totally worked around my schedule ensuring that I wouldn't be inconvenienced more than necessary. Sure enough, Jay finished the job on time, and everything worked perfectly. Not to mention the respect that he showed my vehicle. It was practically ripped apart inside but you couldn't tell that it was even worked on. I have done my fair share of installs, and I know the work involved; especially with something this extensive. When it was time to pick up my vehicle, Jay stayed way past closing time demonstrating the system and explaining everything in great detail. He wanted to be sure that I understood everything completely and made sure that I had his cell number in case I ran into any issues afterwards. I was told to call anytime with any questions or concerns. All in all, it was not an inexpensive project. However, when you factor in that you're trying to protect something you own that is attractive to thieves, the fact that you got a custom system tailor made for you, and all the time and attention that went into the project, it was a tremendous value. Anyone could have just thrown in any generic system and let me be on my way. Instead, Jay listened to my needs, came up with a comprehensive solution and I now rest a bit easier knowing my vehicle is protected. Especially since I hear more and more how 392s are disappearing. I cannot recommend Jay and System Addicts enough!

I am not going to knock these guys are far as their work. They know what they are doing and…read moreguarantee their work. The only issue I have with them is their lack of communication I had an issue with the remote on my car. I took it in on my only day off Saturday. I spent 3 hours there when I could have brought the car to them during the week and they could have kept it the entire day. Went there at 10:00 and didnt leave until about 1:30. My whole day was shot. There is this stupid mook girl with multi colored hair who wont tell you what the problem is. They went to the side to discuss what the problem is and will not communicate with you and you wind up wasting precious time. They keep you there longer than what they need to because they want to lose business. I was really upset with them. They need to communicate with you so you will know what the problem is. Not keep you there for 3-4 hours. I would have given them the business but do not hold me up. Then they tell me they have Zelle when then the cash machine next door exceeded the limit I was able to withdraw. They do good reliable work. They just need to communicate so you know the time you are up against. Dont hold you captive and say nothing;. If I were not going to go back there, that is the only issue that I had with them.

I was looking for a shop that could install first class audio in my 2024 Audi RS Q8. I was told by…read moresome enthusiast that the 2024 Audi Q8 was a very complicated machine and that if someone didn't know what they were can really screw up the sound system in the car itself. So I gave up I did see one place in Maryland on the Audi forums, but it was just too far away and the was over 30 K. Certainly worth it after looking through the videos and what was done. Then one day I woke up and I said let me look some more. I actually use which linked me to NVS Audio. So I decided to take a ride down to the shop and talk to the people there. One of the other reviews are correct. I walked in there and nobody gave me the time of day at first. And I don't blame they into their builds on bikes and other sport . At first, I was a little taken, but then as I watch what they were doing, I understood what kind I was in. These guys are and don't stop till they get it right 100%. So I met Carlos and he came out to my the passenger asked me to turn on my stereo and said OK what do you want? Which I thought was great. He didn't come out and try to sell me something or he didn't try and tell me what I needed. He asked me what I described to him how I like sound and what I'm looking to hear. He said OK I'm gonna get back to you. little bit of time maybe a week or two he finally sent me a build. I was taking a back a bit because I used ChatGPT to put in the specifications I wanted and how much money I wanted to spend. When Carlos sent me the bill sheet, it was a little bit more equipment, wise and what I put into ChatGPT. I had a conversation with him about it, and he explained each component what it would do and I was over the top with excitement. And just for shits and giggles I put in his specifications into ChatGPT and ChatGPT came back and said exactly what Carlos said about what the additional equipment is do. So in my opinion, I had two opinions, a professional, and AI so I went with the professional. I picked up my car today and I can't wipe the big smile and grin off my face. I brought some lossless disco files on a thumb drive to listen to. Kyle, the gentleman who tuned the DSP with his computer, sat in the passenger seat as I played and he tuned the system. Again, these guys were giving me what I wanted, they weren't trying to sell me what they think I needed. And to a major factor when you're spend big money on a stereo and my hat goes off to Jason as he did a lot of the grunt work on the car. So between Carlos, Jason and Kyle they were a dream that made my dream come true. You know in the beginning when I a little bit about his skill set, and I did that professionally, he said he did these before. I had no other choice, but to believe him I wasn't gonna ask for proof... Lol that would've been a little too much anyway again I got my car back today and I could do nothing but hug Carlos and the and thank them so much.

Carlos you are an awesome individual. I was calling and texting you to get a price for repairing my…read morebags due to my lack of knowledge. Instead you repaired my bags and sent me a tracking number. Sir you are truly a on of a kind business man .I appreciate your support through my journey building my system. Im upset because thank you is not enough to say to such a great individual. With all sincerity Thank you so much

Unprofessional. Dangerous installation. Tapped in Airbag…read morefuse. Tons of issues. Owner is beyond hostile. Blames and insults customer. Owner was screaming and throwing stuff. Definitely mentally unhinged. The owner was more worried about fighting and arguing that they did "nothing wrong." Instead of just fixing what they got paid to do. Even after multiple times saying, i just want it fixed. Thats it. I want everything to work right. Like I paid for it to be done. Didnt argue or question pricing.

I bought 4 car starters for my family and had Unexpected Creations install them. We were fit right…read moreinto their schedule so we could get them done right away. They worked hard and didn't give up to get the job done to our satisfaction. Communication was awesome through the entire process. The waiting area is so incredibly comfortable! Don even mentioned how sometimes people will fall asleep watching TV on the couch because they are so comfortable! You can rest and relax, watch TV and also charge your phone while you wait. I could not say enough great things about them. Our car floors were even vacuumed! Very pleasant to speak with them over the phone, texting, email, and in person! I will definitely be recommending anyone looking to install anything to them!

Mobile Concepts is an amazing auto accessory installer with fantastic customer service! This local…read moreshop has been operating for over 20 years and is a staple of the community! I've seen it around since I was a kid and started coming to them for my installation and some general maintenance. The owner is great! Every time I go I leave with a smile. There's a friendliness I've found here that feels familiar of the yesteryears that you don't find in many establishments anymore. The owner knows my name, knows my car and the order and asks about things we spoke about previously; it feels like the shops I remember going to in my youth; real customer service by real people. You're not just a number or another job, you can really feel that he cares about you, your safety, and the quality of your install. My service has always been prompt and with quick turn around. Even if I had to walk in for an emergency (as I had once) Luis made time for me. He and his staff always make me, and the other patrons I've seen feel cared for and leaving with positive words, attitudes, and goodbyes. It's really a unique and great shop that can help with so many needs. It was not my expectation to make friends when I found and came here but to my utmost pleasant surprise I did. It's the kind of service you hope to find in a small town. Welcoming all, fair prices and turn around, and good work! If you need any of Mobile Concepts services, you'll be in the best of hands in the whole state! This is the shop to be modeled after! Stop on in and make your vehicle more comfortable with these high quality upgrades at nearly factory pricing. You can't find a better deal for the quality of work! Mobile concepts is GREAT!!! The BEST around!

I was having problem with I thought my remote starter. The gentleman there put new brain etc..still…read morewouldn't work..turns out I had a problem with hood not being closed properly or the car brain thought that..anyway he by passed the glitch, told me to go to my mechanic to c problem with hood..he spent 40 minutes or more on something that wasn't his problem and when I tried to give him $20 he said thank but just happy to help..OMG how wonderful.

The staff is extremely knowledgeable and helpful. They helped me select the best equipment within…read moremy budget and improved the sound quality tremendously. We went to Vortex to have a new head unit/receiver, backup camera and subwoofer installed on a Jeep Wrangler Unlimited. The truck sounded amazing. They stand behind their work.

Every time I purchase a vehicle, I always get a top-of-the-line dash cam From Vortex. they install…read moreit and then they show you how to use it. It has saved me so many times. I have a electric car now and yes, they even put it in the electric vehicle without cutting up wires. Which is a plus. They are the best. They install it where it doesn't look like it's cheap. It's professionally installed. Trust me. Thank me later.

very good service,people help evryting !very good service,people help evryting ! tenk youread more

I needed a remote start installed on my son's car as a gift to him for the new year, and I already…read morehad the part purchased online from a dealership. This was the only local place that could install it. Everyone in the store that I spoke to on the phone and in person acted very friendly, professional and knowledgeable. I was promptly seen at my appointment, and the installation was done quickly and professionally. Five stars!

had been putting off changing the battery in my car key fob even though my dad and stepdad kept…read morereminding me. The warning kept coming up in my car, but the key still worked so I kept delaying it. I was told AutoZone used to help change them, but they no longer do it, which made it harder to figure out where to go. I finally searched for a place that could help and found this location. They changed the battery quickly and it was such an easy process. In and out in just a few minutes. I appreciate how simple and convenient they made it. Highly recommend if you need help with a key fob battery replacement.

I brought my car here for an alarm and remote start combo. I was very satisfied with their service,…read moreI'd recommend them to anyone. Job well done

They are amazing and very professional. They can fix anything and they don't try to over charge. I…read moregot there for Everything now.

Tony and his crew are great. Went there to have a radio installed after my old radio screen went…read moreblank .Got there at 10am, left a little after 12 noon. They are quick, efficient and the price was right.