Very disappointing experience with this roadside provider…read more After the incident occurred during the service call, the technician immediately tried to blame us instead of handling the situation professionally. After calming down, he acknowledged that he had made a mistake and repeatedly pushed for a private settlement instead of going through proper insurance channels. He then refused to provide the company's insurance information. At the scene, he also pretended to record video evidence, but when the roadside claims department later contacted the provider, they completely denied the facts and refused to cooperate. ***BE CAREFUL*** What has been most frustrating is not just the incident itself, but the complete lack of accountability afterward. Based on our experience, once damage occurs, this company appears far more focused on denying responsibility than resolving the issue fairly and professionally.

I was fortunate enough to have Chris's towing assist me after my tire almost blew out on the…read morefreeway. Chris showed up in a timely manner, explained exactly what was happening, and made it a priority to make sure I was safe the entire time. As a female, I would feel 100% using Chris's tow again and will be referring the company to all my friends and family!

I've used Jim with Tri-City Towing before, and had another great experience this time around. He…read moreshowed up even earlier than expected, got my car loaded and towed quickly, and made everything easy. Jim is always friendly, professional, and reliable. I'd definitely recommend Tri-City Towing to anyone needing a tow! Not to mention, best price in Solano county.

I had a breakdown and needed my car towed to the dealership, and **Tri City Towing** absolutely…read moresaved the day. From the moment I called, their dispatcher was calm, professional, and reassuring -- they knew exactly what to do and made me feel at ease in a stressful moment. The tow truck driver Jim arrived faster than expected, was courteous, and treated my vehicle with great care. He hooked it up smoothly and drove it to the dealership without a scratch. The pricing was fair and transparent -- no surprise fees or hidden costs. I liked that he was upfront and honest so when he arrived I was prepared. What stood out most was their customer service: they followed up to make sure the delivery went smoothly and even checked in afterward to see if I needed anything else. It's rare these days to find a service that genuinely cares. If you ever find yourself stuck or needing a tow, **Tri City Towing** is the one to call. Professional, reliable, friendly -- five stars all around! Thank you Jim for being so great in a not great situation.

I was rear ended by a truck & needed assistance with getting my vehicle to a local auto body shop…read more The kind police officer dispatched Jeff Ramirez's Towing to expedite the process, as my auto insurance tow company was expected to arrive much later. Kookie (#58) arrived in less than 30 minutes! He was able to get my vehicle loaded safely & ready for transport to the auto body shop. In spite of the stressful situation I was in, he was very kind & supportive. He even allowed me to make all of the calls I needed to make with my auto insurance company during my entire ride with him. Thank you, Kookie for all of your help! Excellent customer service! I highly recommend Jeff Ramirez Towing company for their services!

I was in a car accident and highway patrol Sent this company…read moreto tow us. They said it was gonna be $625 to go from Vacaville to Sacramento. That sounded high so my gut told me pass it up and get other quotes. After they left I reached out for other quotes and the first one back was $295. Trying to extort people in a crisis is crazy work.

Omar was amazing! Timely and able to come on very short notice - will be calling him for all future…read moretowing needs!

Amazing service, and affordable! Arrived within thirty minutes of my call, and even gave some…read moreadvice about what I may need for my car. Will definitely have his number saved in case I ever need another tow!

I didn't get the pleasure of directly working with them but when I called to inquire about my flat…read moretire on the side of the road. He was so kind hearted to tell me that there is free roadside in the area I'm in. While this was the fourth call and no one advised me of that and instead tried collecting $250 from me. Thank you again. You made my day. -Asia

Jose has been working at Roadrunner for 2 weeks. But he is totally AWESOME!!!! He came to help us…read morewith our car that would not shift out of park. Him and my husband took apart pieces on the engine to manually put it in neutral. Took 2 hours! He then towed it to our house and safely put it in the street! You got a real good guy there Roadrunner! Don't let him go!

They towed my vehicle and sold it without giving me a release of liability. When I attempted to…read moreretrieve the release from them, I was told it would take 7 days. I called them back in 7 days, and they had not requested the release. I called back 7 days later and was talked to very rudely. He would not let me say anything; he kept talking over me, told me not to call there again, and hung up on me. Legal Grounds for Suing a Tow Company If a tow company sells your car through a lien sale, they must strictly follow state-mandated steps. Failure to do so can make the sale illegal and give you grounds for a lawsuit: Lack of Proper Notice: The company must typically send a written notice of its intent to sell the vehicle to the registered and legal owner(s) via certified mail. If you were never notified, the sale may be void. My attorney will be contacting them.

I believe the family owners should have their employees read their web page. I was told I needed an…read moreappointment to get the car out of impound. I made one. When I got there it was closed, so I parked. I would probably still be sitting there if someone else hadn't came up. He was hidden in a corner behind a bared window. I guess I was a supposed to know that. Did not honor the posted fee's. Made getting our stolen car back even more miserable than it already was.

Was trying to locate a phone number to make a complaint. So here I am…read more Today, Friday May 22, 2026 around 12:00pm, I was driving down Peabody Rd near the prison and the right hand lane was coned off for possibly tree pruning, but I heard a truck increase in speed behind me but in the right lane. I had a slower vehicle in front of me and I had no room to let another vehicle squeeze in between me (a sedan) and the vehicle in front of me. Once the driver was able to get back into the right lane, I saw that it was a tow truck and the driver door looked faded and it read "NORTH BAY TOW". Very unprofessional and UNSAFE. Would NEVER recommend.

was working at an apartment complex that i was hired for and parked in the parking spot for the…read morevacant apartment and these guys came to tow my truck with no warning to the propery owner or management so they could let me know. These guys are just looking to pick cara up to get paid

Call rios towing they saved me time and were very prompt. called them for a tow and Junior was…read moreright on it said he'd be there in 15 minutes. He was there in 10 if you need a tow call these guy instead of AAA they had me waiting for 2 hours then texted me that it was going to be another 1 and a half hours RIO's tow is number 1 in my book

Did a great job! They were timely, got the job done with no hiccups. Made it easy for my wife to…read morefollow them to the shop since she had never been there.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city…read morearound 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue!

They saved my butt. Quick, friendly, and professional service…read more Hope you never need a motorcycle yow because it won't start, but if you do, I highly recommend this business. New up-to-date trucks with great equipment.

Thanks for the tow! Highway 37 out all places, but once the truck arrived, the bike was strapped…read moredown and ready to go in less than 7 mins! Took the time to make sure bike was carefully loaded. Their trucks and equipment are in immaculate condition, goes to show that what they are putting into this business. Protect these guys at all costs!