I had a breakdown and needed my car towed to the dealership, and **Tri City Towing** absolutely…read moresaved the day. From the moment I called, their dispatcher was calm, professional, and reassuring -- they knew exactly what to do and made me feel at ease in a stressful moment. The tow truck driver Jim arrived faster than expected, was courteous, and treated my vehicle with great care. He hooked it up smoothly and drove it to the dealership without a scratch. The pricing was fair and transparent -- no surprise fees or hidden costs. I liked that he was upfront and honest so when he arrived I was prepared. What stood out most was their customer service: they followed up to make sure the delivery went smoothly and even checked in afterward to see if I needed anything else. It's rare these days to find a service that genuinely cares. If you ever find yourself stuck or needing a tow, **Tri City Towing** is the one to call. Professional, reliable, friendly -- five stars all around! Thank you Jim for being so great in a not great situation.

I was very satisfied with the way Jim showed his excellence in handling and towing my car under the…read moreheat of the sun. The price is very affordable and I will surely secure their services again if I needed one.

"Rich is an absolute legend and a lifesaver! I was in a massive jam with my RV, and the cops were…read moreon their way to tow it. Rich showed up literally one minute before the police arrived. He immediately stepped up, talked to the officers for me, and let them know he was getting it out of the way so they wouldn't impound it. As if that wasn't enough, his driving skills are insane--he backed my massive motorhome right up into the driveway with barely 2 feet of clearance on the left side. The man is a wizard behind the wheel and has your back when you're in a pinch. 10 out of 5 stars, nobody does it better!"

Daniel towed me last night after I ended up on the side of an off-ramp in Fairfield. He was very…read morequick and responsive. He also made the entire process very easy and straightforward. Additionally, he was very kind and friendly. He went above and beyond to help me out and make me comfortable. He was very professional, quick, and thorough. His help turned an awful situation into a pleasant evening. Thank you!

Omar was amazing! Timely and able to come on very short notice - will be calling him for all future…read moretowing needs!

Amazing service, and affordable! Arrived within thirty minutes of my call, and even gave some…read moreadvice about what I may need for my car. Will definitely have his number saved in case I ever need another tow!

Jose has been working at Roadrunner for 2 weeks. But he is totally AWESOME!!!! He came to help us…read morewith our car that would not shift out of park. Him and my husband took apart pieces on the engine to manually put it in neutral. Took 2 hours! He then towed it to our house and safely put it in the street! You got a real good guy there Roadrunner! Don't let him go!

I had a family emergency. I was in Southern California my sons car in Northern California wouldn't…read morestart road runner towing was there in less than 20 minutes got the car started very professional. I cannot thank these folks enough. This kind of service put this company, head and shoulders above all the rest.

Lovely family owned business. Erik was prompt and incredibly professional. Thank you!read more

Rude and nasty over the phone when asking about my vehicle that was wrongfully sold or dumped…read morewhatever.. if this turns one person away from this company and doing business with them I'll be happy My 2012 automable Had 79k miles I'm sure ADCO made a profit EVEN THOUGH ADCO SAID THEY DID NOT MAKE MONEY OFF MY CAR LOL

Best tow spot in Solano county. Customer service was on point! Price was reasonable!read more

They towed my vehicle and sold it without giving me a release of liability. When I attempted to…read moreretrieve the release from them, I was told it would take 7 days. I called them back in 7 days, and they had not requested the release. I called back 7 days later and was talked to very rudely. He would not let me say anything; he kept talking over me, told me not to call there again, and hung up on me. Legal Grounds for Suing a Tow Company If a tow company sells your car through a lien sale, they must strictly follow state-mandated steps. Failure to do so can make the sale illegal and give you grounds for a lawsuit: Lack of Proper Notice: The company must typically send a written notice of its intent to sell the vehicle to the registered and legal owner(s) via certified mail. If you were never notified, the sale may be void. My attorney will be contacting them.

North bay towing saved me from losing my car! I've been…read morestruggling to get my tire fixed & this dude came in & hooked me up! Got it fixed quick & professional. 10/10 service with them! Thankyou my Man! Wish I could remember his name. I believe he's the owners son.

Was trying to locate a phone number to make a complaint. So here I am…read more Today, Friday May 22, 2026 around 12:00pm, I was driving down Peabody Rd near the prison and the right hand lane was coned off for possibly tree pruning, but I heard a truck increase in speed behind me but in the right lane. I had a slower vehicle in front of me and I had no room to let another vehicle squeeze in between me (a sedan) and the vehicle in front of me. Once the driver was able to get back into the right lane, I saw that it was a tow truck and the driver door looked faded and it read "NORTH BAY TOW". Very unprofessional and UNSAFE. Would NEVER recommend.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto is a rock star. He turns what could otherwise be a really stressful experience when your…read morebattery dies into a wonderful experience because of his kindness, his attention to detail, and just what a great human being he is. I highly recommend him!