I called around 12 AM needing help and Roberto answered right away. He was incredibly kind, patient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto! read more

I really enjoyed and appreciated the excellent service provided by Roberto. I was stuck in the city around 3am and he was able to make it out to me within 20 minutes. He was very reassuring that I was in good hands and I never doubted him for a second. His quality of work was thorough and professional. His pricing is very reasonable and I would highly recommend his service to anyone in a similar situation. His communication and explanation was great from his arrival time all the way through to making sure I was all god to go prior to parting ways. I hope to never have car issues in SF again, but if I ever do, best believe he's gonna be at the top of my call list. Thanks Roberto for coming to my rescue! read more

Provided thorough information on how to manage a loosened front bumper while waiting to get it repaired. Excellent service!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.

Roberto is a rock star. He turns what could otherwise be a really stressful experience when your battery dies into a wonderful experience because of his kindness, his attention to detail, and just what a great human being he is. I highly recommend him! read more

Roberto saved our trip! Our van run out of battery and he fixed it in 5 minutes! I can't say enough about him, SUPER nice, very very knowledgeable and awesome customer service. Thank you Roberto!! read more

I called Roberto for help with a dead battery. He picked up and came to my rescue straightaway solving my car's issue efficiently and swiftly. He is also such a kind, genuine, thoughtful, and trustworthy person. He explained everything that he was doing, offered me tips and tricks, and even an umbrella while we waited. He was very thoughtful and made the entire situation stress free and enjoyable. 10/10 would call Roberto again! Such a bright light spreading joy and helping people. A true hero! Thank you, Roberto!! read more

Watch out! This guy is a scam! He does not have a tow truck or anything like that. He does not fix flat tires. He comes in a car to replace flat with a spare in your trunk and charge you $350. I had to spend additional money and labor to get me help when I was in a parking lot but this guy could not fix my tire. You can replace a flat with a spare yourself or ask AAA or someone who tows cars to get tire replaced etc . Stay away from such folks read more

Roberto is excellent. He has been helping me for 10+ years though I haven't need help for the last few years. I called him recently for a battery issue and he responded right away. He is always responsive, clear, thorough and helpful. I am grateful for his support. read more

Roberto went above and beyond to help me. I called for a jump start and he came out within an hour. He jump started my vehicle and we spoke about the issues I was having. He let me know I needed a new battery and offered to go to AutoZone with me to help me install it. He also took the time to clean up the battery acid/corrosion and install my new battery. He was very kind and very helpful. I'm definitely keeping his contact information for future use. I'd be happy to work with him again. read more

Roberto's Roadside Rescue - Roberto working on my Jeep - Towing Near Me - San Francisco, California

I woke up early on a Friday morning to find the battery in my Mini Countryman was dead. I contacted Roberto after reading his many positive reviews. He answered immediately and was thankfully able to fit me in later that morning. Roberto arrived on time as promised bringing two new batteries with him. Ultimately we settled on a third option which Roberto kindly purchased from a local auto supply store. The battery replacement was completed within a few hours. He patiently explained every step of the process and also recommended several helpful tips for extending battery life. Scheduling was a breeze, pricing was transparent and Roberto was extremely easy to work with! read more

I called Roberto, and even though he was too far away to come to my location, he patiently helped me jumpstart a stranded car over the phone until we succeeded. He was incredibly kind and patient throughout the process. Highly recommend his service! read more

Roberto's Roadside Rescue - Towing Near Me - San Francisco, California

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Roberto was my angel last night! He answered my call after the first ring, asked if I was parked in a safe area, and let me know his ETA. I'm not an SF native so I struggled on directions but he didn't give up and found me. He inspected my flat, put on my replacement tire, and advised me what I should do the next morning at the tire shop. Super honest and stand up guy. He even asked me to text him when I got home. It's the small things that count for me and I really appreciated that. Roberto is like your uncle you trust to bail you out when you don't want to call your dad at 3am to tell him your stuck in the city. Thank you so much Roberto! read more

Roberto's Roadside Rescue - Text from Roberto. - Towing Near Me - San Francisco, California

Ran through an absolutely ridiculous pothole right before the freeway on a rainy SF night. Pulled off to the side and called AAA to request a tow. While waiting, I figured I'd look on Yelp in case there were any businesses open that could offer some advice on my situation. When I came across Roberto's profile here, many reviewers mentioned how helpful, responsive, and trustworthy Roberto was. Feeling a little anxious about what my next best steps would be, I called up Roberto and he picked up within seconds. Let me just get straight to the point. I have never felt, genuinely, so cared for over the phone by a business. Roberto immediately felt like family -- incredibly gracious with his time and providing solution after solution, all while being mindful of budget, efficiency, and safety. He was ready to cross the Bay to take care of everything for us - but recommended a more economical and efficient solution which didn't involve any of his services. Solely on this brief interaction, it is without a shadow of doubt that I would recommend Roberto. I believe the praise that the reviewers are singing. He deserves every bit of it. Coffee and some Porto's on me, thank you! read more

I wish I could give Roberto 10 stars! He went above and beyond in replacing my battery in my old Acura car. He thoroughly cleaned the old acid off the battery housing and contacts and alerted me to things like a leaking gasket, loose bearings, and low steering fluid. He's extremely helpful, friendly, honest, and knowledgeable. He did this on a Saturday night, all the way in Foster City. I'm going to call Roberto for everything car-related from now on! 10/10, amazing guy, amazing service read more

Post-pandemic, I've been using my car more for family trips. That combined with all the road work being done by MUNI and PG&E on the west side of SF has done a number on my tires. I called Roberto as I had a flat, and my other tires were not in great shape. Luckily, I was able to get the car home, and did not have to get towed. Roberto was very responsive, helpful, and had good advice on general car maintenance. Apparently, he also towed an older car of mine close to a decade ago. In any case, he is reliable and pricing is fair. read more

Unfortunately my car got a flat and I didn't have a spare. I was also in a parking garage with too low ceilings to get towed. Roberto came out, quickly diagnosed the problem, and got my car rolling in no time. Roberto was super friendly and super professional. Strongly recommend! read more

My wife hit a pothole in front of the Olympic Club in San Francisco at 5 pm on a Thursday night. The left front tire went flat immediately so she rolled her car into the Olympic Club. Her car does not have a spare tire so we were a bit stuck. I called Roberto and he sent a truck to tow us to a Tire center in San Bruno. Everything went smoothly and considering the situation, I was happy with how well things went. The Tire center had to special order the tire but the car was back on the road by 10 am the next day. Thank you Roberto and team! read more

Roberto's Roadside Rescue - Towing Near Me - San Francisco, California

Roberto helped me get my tire and rim repaired and jumped through a lot of hoops to make it happen. He traveled to multiple tire places to get the rim repaired and worked tirelessly to get everything addressed during a period where my time was very constrained, so it was a huge help. read more

Roberto rescued me and didn't even have to meet me at all! I accidentally left my car lights on for over an hour, and though I could still start my car, I was worried my car might still have battery problems so I called Roberto for help (based on his many many reviews and well-deserved 5-star rating). He kindly generously gave me thoughtful advice for free to properly recharge my battery (and on a Friday evening when I was stuck) and told me I didn't need roadside services. Highly recommend his high integrity, excellent expertise, and stellar service!! read more

Roberto is great. Honest, dependable, and pleasant, he worked with me to find the right solution. When the vendor I used couldn't do the job, Roberto stepped up and got it done with one of his vendors. Highly recommend. read more

Roberto is absolutely amazing, and if anything happens with your car, he is your guy to call. Period. I hit a massive pothole late at night that blew out both my front tires. Called for a tow and got my car home to deal with it the next day. Having two busted tires and one of the wheels needing to be replaced, I really wasn't sure what to do. Roberto was a lifesaver. He came over promptly, took a quick yet thorough look, and explained exactly what the process would be for repairs, how much it would cost, and how long it would take to get back on the road. I didn't have spare parts, so Roberto helped me shop for new tires and a new wheel within my budget. The new wheel in particular would have been a real headache without him - I had called around on my own but couldn't find anywhere that charged a reasonable price. Roberto saved the day again, managing to find one that got delivered quickly, and he even negotiated a lower price on it! Roberto is more than a great mechanic - he's your advocate and partner and he truly goes the extra mile for you. He's experienced and passionate about his work, honest and transparent about price and timelines, and will keep you updated at every step of the way. He's a super friendly and genuine guy who actually made this whole ordeal enjoyable. read more

Roberto's Roadside Rescue - Towing Near Me - San Francisco, California

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Hands down Roberto saved the day with my Mercedes Benz Limo! He was not only kind but quick to be there to get me back on the road in no time!!! There's nothing like a SF Native! Thank you so much Roberto for your bomb personality & generosity!!! I will make sure to call you anytime my ride needs a jump! Hope business rises for you! Stay cool read more

Roberto's Roadside Rescue - Towing Near Me - San Francisco, California

Our car wouldn't start, and was making an ominous ticking sound when we tried. We called Roberto, he came quickly, explained clearly what was wrong (dead battery), offered to fix it, but when we said we wanted to take it to the dealer arranged for a tow within the hour. Amazing service, have added Roberto to our speed dial. read more

I requested a tow from Roberto and he was super responsive and helped discover what was wrong with my car over the phone. Although I did not end up using Roberto's tow service, he looked out for me and even asked if I got home safely. I'm positive that if I had used his service, I'd be more than satisfied. read more

Reliable, friendly, compassionate staff! Was really fast to respond and so glad the tow driver found us quickly. Got a flat tire on the freeway with a flat spare too. Took the vehicle to the right place and everything was perfect. Absolutely give Roberto Roadside a call for your best response! read more

Roberto was my life saver!!! With quarantine, my car was idle like most who didn't go out much during this time. My car battery went completely dead, it won't jumpstart, nothing. I needed a battery replacement, naturally, I called my insurance first, all they did was try to upsell me on tow for "next time". I didn't have time for all that. By the grace of God, I called Roberto and he came out the same day with a brand new battery for my car and replaced the dead battery. Not only that, but he also fixed a few things that were kinda loose. He took tender care of my car. He showed me things about my car I was surprised I didn't notice or know to help get the best quality & efficacy out of my car. I am soo thankful for Roberto, the amazing work and knowledge about cars. He truly has an authentic gift and passion for mechanics. Roberto genuinely cares for the automobile and the customer. Roberto was a breath of fresh air, transparent, he was friendly, he was caring and made the whole process smooth without worries. He is one in a million! I will definitely call him first the next time I have something wrong with my car. read more

Roberto's Roadside Rescue - Towing Near Me - San Francisco, California

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While we didn't use Robertos services, I'm very glad we called him to get an estimate of work to get our car pulled out of a low clearance garage. It was going to be a tricky job because the garage clearance and the car was parallel parked against the wall. Robert took the time to explain how they could potentially execute the job and put in a lot more thought and care than a lot of other tow companies I had called who didn't seem to really care. The next time I need assistance with towing or help with a car battery I'm for sure going to call on him because I feel I can rely on his work and commitments. read more

Amazing service. Above and beyond customer experience. I would not hesitate to call again. Made sure I was taken care of with extraordinary compassion read more

We were headed over the Golden Gate to catch a flight leaving in an hour when we hear a pop, then the Tesla warning lights start coming on. Luckily we were able to pull into a Marina parking lot before the tire completely deflated. We called an Uber and headed to our flight, this would have to wait. Normally this wouldn't be an issue as Tesla comes with roadside assistance for the first 50k miles. However, we have 52k miles on our car and unless we wanted to pay dealer prices they were not going to be much help. So in the Uber I started to frantically Google roadside providers in our city. Thats were I found Roberto. He definitely sticks out with the shear number of outstanding reviews he has. So I gave him a call. Wow. From the first second and the way he answered the phone, I was at ease. We made a plan for him to take the entire wheel off the car, drive it to Tesla, have it replaced, then drive it back and install it. Keep in mind I have to do all this from another state and trust everything will be done, and done well. Sure enough, not only did he do an amazing job, he sent pictures and stayed in touch every step of the way. His prices were more than fair and I added his number to speed dial for any future issue. If you have a Tesla that's over 50k miles, put this guys number in your phone! We are extremely fortunate to have this guy doing business in our city. 10 out 5 stars. read more

Roberto's Roadside Rescue - Replacement Wheel - Towing Near Me - San Francisco, California

Roberto is the man. My car wouldn't start; I'd tried 6 things and he gave me 4 more things to try before he'd even talk about a tow. Said he'd be there in 30 minutes; was exactly on time. Honest, helpful, friendly. I've never been so happy to give someone my money. I'll recommend him to anyone who asks, and if I'm stuck again, Roberto is the first person I'm going to call. read more

Roberto replaced my car battery several years ago. He very wisely wrote his contact info and other important data points on the battery label. When I had to jump start my car yesterday I saw his phone number. Long story short, less than 3 hours later Roberto was at my house with a brand new battery. And, sure enough, he wrote his contact info on the new one. I am a Roberto fan for life. Thank you!! read more

I can't recommend Roberto highly enough. Roberto takes so much pride in doing a battery install the right way that I just watched and learned. Scheduling was easy, although I had a battery that isn't very common so it took him a day to source it. The last time I replaced this battery, it took me a week, so he beat my efforts. But the best thing about Roberto is his attitude. He's so positive and friendly. His enjoyment of his job is infectious and I felt uplifted for hours after using his service. I may have learned a great deal about battery installation by watching and talking to Roberto, however if I ever need a battery job and I'm in the Bay Area, he's certainly getting my call. read more

Absolutely amazing! I needed help putting on my spare tire and he was there within 15mins. He was super nice and he taught me how to change my tire in a helpful way. I am so grateful he was there to help! read more

Roberto is AMAZING! We love him. I had to create a Yelp account just so we could leave him a review because I was so impressed with his service. We bought a westfalia camper van in San Diego and drove it up through California to our home in Portland, OR. When we tried to start it one morning in San Francisco the battery died on us. Like everyone else has shared, Roberto was there with a smile to save us from this stressful situation. He jumped our car multiple times, diagnosed the problem (the alternator), took us to a shop nearby, waited for them to open, and talked to the store owner with us to make sure we were taken care of. He even checked back in to make sure we were back on the road and home safely. His service was incredible and he is a very kind and generous man that was great to get to know. We ended up naming our westfalia camper van after him (and his mom) because we were so thankful for his help. We would've been screwed without him. PS. he loves lattes with 6 sugars and a lot of whipped cream so hook this guy up when you meet him. read more

Roberto's Roadside Rescue - Our guardian angel! We love you Roberto's Roadside Rescue! - Towing Near Me - San Francisco, California

Roberto was the only one to answer my call when my car died at midnight. Very professional and great communication. Would recommend 10/10.

After three calls to AAA to help us jumpstart our car, we either got 'I don't know how to work this car.' 'I don't have the right tool' of flatly 'No' and drove away, we decided to look up someone who is available on a Saturday night. We found Roberto and it was like night and day compared to AAA. Roberto is super friendly and quick at responding even at the last minute. He went out of his way to help us jumpstart the car. Then, he ordered, scheduled and replaced the battery for us. You won't regret calling him for any roadside assistance. read more

My car has been sitting with a bad battery for a month and I've been dreading fixing it. Roberto made the entire experience fun and educational as he meticulously cared for my forlorn car and brought it back to life. Cars up and running, corrosion and acid scrubbed, cleaned, and parts coated back to new. Worth the labor price to gain a trustworthy friend. read more

Okay clearly I did my homework and picked a great guy to help me out of a bad situation. Nobody likes getting stuck on the side of the road with a bad battery but thankfully I was parked in a legal spot, and Roberto was 4 miles away :) Fast forward 20min and we were good to go! This man loves his work and I got a nice discount on service which was equal to what another company wanted to charge as a standard fee (but who knows what the upsell would have been). And while the only downside with Roberto was its a cash only transaction, he was nice and allowed us to drive to an atm so it wasn't a deal breaker. Regardless of the nearly exact amount of a discounted rate quoted by him vs the standard rate of another company who would have taken much longer to get to us, I felt money was well spent because again, this guy loves his job and is friendly and helpful. I highly recommend him. read more

Roberto's Roadside Rescue - Not a great feeling to have to need this service but Roberto was very kind and quick to help. - Towing Near Me - San Francisco, California

Roberto replaced my 2011 BMW X5 battery and did a fantastic job! Appointment was easy to set up via a quick call. Extremely transparent service - he sent me a detailed quote beforehand, showed up on time, and did a thorough job. Even gave me a couple of general tips about engine fuel lines and transmission health before leaving. Thank you Roberto for your service! read more

Roberto's Roadside Rescue - Roberto replacing my BMW X5 battery. - Towing Near Me - San Francisco, California