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Roberto's Roadside Rescue

4.9 (504 reviews)
Open Open 24 hours
Updated over 3 months ago

Services - Roberto's Roadside Rescue

Boat towing

Car towing

Fuel delivery

11 More Services

Junk vehicle removal

Motorcycle towing

RV towing

Flat tire repair

Flat tire replacement

Jump-start service

Winch-out service

Trailer towing

Truck or SUV towing

Vehicle lockout services

Vehicle towing

Roberto's Roadside Rescue Photos

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Recommended Reviews - Roberto's Roadside Rescue

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Reviews With Photos

Roberto working on my Jeep
Simeon P.

Roberto went above and beyond to help me. I called for a jump start and he came out within an hour. He jump started my vehicle and we spoke about the issues I was having. He let me know I needed a new battery and offered to go to AutoZone with me to help me install it. He also took the time to clean up the battery acid/corrosion and install my new battery. He was very kind and very helpful. I'm definitely keeping his contact information for future use. I'd be happy to work with him again.

Liliana R.

I called Roberto, and even though he was too far away to come to my location, he patiently helped me jumpstart a stranded car over the phone until we succeeded. He was incredibly kind and patient throughout the process. Highly recommend his service!

Text from Roberto.
Savannah S.

Roberto was my angel last night! He answered my call after the first ring, asked if I was parked in a safe area, and let me know his ETA. I'm not an SF native so I struggled on directions but he didn't give up and found me. He inspected my flat, put on my replacement tire, and advised me what I should do the next morning at the tire shop. Super honest and stand up guy. He even asked me to text him when I got home. It's the small things that count for me and I really appreciated that. Roberto is like your uncle you trust to bail you out when you don't want to call your dad at 3am to tell him your stuck in the city. Thank you so much Roberto!

My wife hit a pothole in front of the Olympic Club in San Francisco at 5 pm on a Thursday night. The left front tire went flat immediately so she rolled her car into the Olympic Club. Her car does not have a spare tire so we were a bit stuck. I called Roberto and he sent a truck to tow us to a Tire center in San Bruno. Everything went smoothly and considering the situation, I was happy with how well things went. The Tire center had to special order the tire but the car was back on the road by 10 am the next day. Thank you Roberto and team!

Justin P.

Roberto is absolutely amazing, and if anything happens with your car, he is your guy to call. Period. I hit a massive pothole late at night that blew out both my front tires. Called for a tow and got my car home to deal with it the next day. Having two busted tires and one of the wheels needing to be replaced, I really wasn't sure what to do. Roberto was a lifesaver. He came over promptly, took a quick yet thorough look, and explained exactly what the process would be for repairs, how much it would cost, and how long it would take to get back on the road. I didn't have spare parts, so Roberto helped me shop for new tires and a new wheel within my budget. The new wheel in particular would have been a real headache without him - I had called around on my own but couldn't find anywhere that charged a reasonable price. Roberto saved the day again, managing to find one that got delivered quickly, and he even negotiated a lower price on it! Roberto is more than a great mechanic - he's your advocate and partner and he truly goes the extra mile for you. He's experienced and passionate about his work, honest and transparent about price and timelines, and will keep you updated at every step of the way. He's a super friendly and genuine guy who actually made this whole ordeal enjoyable.

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15 days ago

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7 months ago

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.

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10 months ago

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2 years ago

Business owner information

Photo of Roberto M.

Roberto M.

Hahaha, I look forward to Porto’s and coffee anytime. ;.)

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2 years ago

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6 years ago

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3 years ago

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2 years ago

Roberto was the only one to answer my call when my car died at midnight. Very professional and great communication. Would recommend 10/10.

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3 years ago

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3 years ago

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3 years ago

Roberto was very helpful in changing our battery. He cane home and explained everything and was very helpful and responsive to work with.

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3 years ago

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6 years ago

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2 years ago

Highly recommended. Roberto is prompt, transparent, and a great human. Thank you Roberto!

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5 years ago

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Ask the Community - Roberto's Roadside Rescue

Can you fix a tire sensor in a 2015 Corolla?

Yes I can

Can you tow a vehicle that's been in an accident?

YES

Are there any additional services, such as jump-starts or tire changes, that you offer in conjunction with towing?

I offer, lock outs, tire change or repair, fuel delivery, jumpstarts, battery replacement and free advice and referrals. As a last option, and Only when necessary, I also offer towing throughout the Bay Area.… Read more

Hi I have a 2009 Honda Civic LX (A5) 4dr Sedan with a flat front tire. I wanted to check your availabilities and if you offer mobile tire replacement?I live in Potrero hill.…

Yes I do

Don’t See Your Question? Ask Away!

Review Highlights - Roberto's Roadside Rescue

Roberto came by late on a Sunday evening and while working also gave us useful advice and tips about starting the car.

Mentioned in 30 reviews

Read more highlights

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Wilmars Towing and Transport - Us texting him pictures of the garage and providing clearance heights the day before the tow.

Wilmars Towing and Transport

(40 reviews)

Mission

Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

Roberto's Roadside Rescue - towing - Updated May 2026

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