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    Roadside HERO Towing Network and Jump Start Service

    5.0 (12 reviews)
    Open Open 24 hours

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    Services - Roadside HERO Towing Network and Jump Start Service

    Car towing

    Fuel delivery

    Junk vehicle removal

    8 More Services

    Motorcycle towing

    RV towing

    Flat tire replacement

    Jump-start service

    Winch-out service

    Trailer towing

    Truck or SUV towing

    Vehicle towing

    Roadside HERO Towing Network and Jump Start Service Photos

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    Recommended Reviews - Roadside HERO Towing Network and Jump Start Service

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    Photo of Briana H.
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    10 months ago

    The wait wasn't that bad and they gave me a jump very quickly. The technician was super friendly.

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

    Great service and value ! I highly recommend this business, very easy to work with and good customer service

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Yuriy was very kind and responsive, he followed up to make sure I got a refund when I had to cancel their services

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    3 years ago

    Arrived faster than expected, and was super helpful! Highly recommended, I would definitely use them again.

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    3 years ago

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    Ask the Community - Roadside HERO Towing Network and Jump Start Service

    Review Highlights - Roadside HERO Towing Network and Jump Start Service

    Yuri from "Roadside hero towing network" provided exceptional service with professional attitude.

    Mentioned in 3 reviews

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    Wilmars Towing and Transport - Us texting him pictures of the garage and providing clearance heights the day before the tow.

    Wilmars Towing and Transport

    (40 reviews)

    Mission

    Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

    Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

    Roadside HERO Towing Network and Jump Start Service - towing - Updated May 2026

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