Excellent service, helpful and patient. Jump started my car, drove with me to O'Reilly where he used his account to get me a good price and replaced the battery. The insurance company was confusing regarding what was covered or not but he help cleared things up. Thank you so much for saving the day! read more

10/10 Lorenzo saved the day!! Car battery died, Lorenzo was there in 20 minutes, charged the car within the first minute he was there. Couldn't ask for a better experience. Thank you again Lorenzo. Beautiful dog too! read more

Lorenzo is a life saver. Came super quick to help me with a battery jumpstart. Super friendly and knowledgeable as well! Better pricing than all these other companies as well. I highly recommend Lorenzo's services!!! read more

I had run out of gasoline and I was on the highway and rush hour traffic and I was blocking one of the two lanes that was there I was amazed at how fast this guy got here and fix my problem and I was off liked it never happened. It's always the people you don't hear about who give the best service.bbbbbb read more

Emergency Roadside Assistance - It made me take a photo of something so here it is I didn't want to take a photo but it made me - Roadside Assistance Near Me - San Francisco, California

Lorenzo came very fast and helped me change out my flat tire. He even pumped up my spare tire for me. Friendly and professional. Highly recommended! read more

Emergency Roadside Assistance - Roadside Assistance Near Me - San Francisco, California

Needed a jump and called USAA for roadside assistance. USAA sent Lorenzo and it was a great, easy experience. He was friendly and quick. Jump acquired and journey could continue. Anyone who is a USAA service partner is sure to be amazing - and he was. Thank you, Lorenzo! read more

5-stars! Great service and so responsive! We were moving on Boxing Day and accidentally locked our keys in the car. After a brief call where we explained our situation, he came by quickly and helped us out in all of 30min! Thank you and would definitely recommend! read more

This company really takes their job serious. I had flat tire in San Francisco at rush hour at the end of my day. I searched on yelp and they answer right away and came out before the time the said over the phone. Really a life saver. and he was super nice guy. read more

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Today I had the unfortunate incident of coming back to my car and finding the battery dead. I've had this car for 2 years and guess it was just its time. I was parked near the Ferry Building on Harrison and the Embarcadero . Anyways I looked up jumpstart services and I found this business. I gave them a call and they called me back in no time and arrived fast. I gave them detailed description of where I was located. Anyways the driver did his thing and brought my battery back to life. The whole transaction took merely minutes. And $25 is very fair. What more can I say? I was very happy with the speed and price of the service. Good job! read more

AAA Roadside Assistance Isn't. My car was the victim of a smash and grab and the widows were smashed in. AAA Roadside Assistance would not send a truck to tow the car from the Hospital Emergency room parking lot to my home, a distance of six miles. If the car starts, they will not tow it. I had to pay to have car towed home. If I left the car, it would have been towed as an abandoned vehicle by the city. AAA Emergency Roadside Assistance is OK for maps from the office, but everyone should have insurance to provide towing. read more

We needed our car jump started and they came to help within 15 minutes. Really friendly folks and great service. Definitely will call again in the future! read more

Excellent service, I'll definitely be using again if needed. The guy was very accommodating. I needed a battery replaced for a car that had been sitting way too long but I couldn't figure out how to get it done with out having it towed all the way to the mechanics. So was exceptionally pleased to learned that ERA could do it. I called and asked, they called back within minutes with the price of battery and service, arrived to our house in 30mins and changed the battery within 10mins and it was done. Months of asking other businesses and having one line after the other and these guys made it seem like no problem at all and done so fast. Car is now working again and I'm a very happy customer. Would definitely recommend their services!! read more

Only good things to say about this service. Fast, affordable and very friendly staff. Would use again. read more

Didn't end up needed their service, but they were responsive and gave upfront and honest advice about my problem.

I had a battery issue and needed an emergency jump start. Lorenzo was very fast, and had a reasonable cost - definitely better than calling AAA for on-the-spot help. Thanks Lorenzo!! read more

Got a flat tire and was in a huge pinch on a Sunday. Lorenzo made everything feel extremely easy. Was at my house in 20 min with friendly and quick service. Great communication, beyond reasonable prices and such a lovely guy. Highly recommend! read more

Highly recommend! I called my insurance company (Progressive) as I needed a jump. Emergency roadside literally arrived in 15 minutes - this is while the Superbowl was going on so even more amazing service! He gave my car a jump and I was on my way! Super professional service and the owner was really great. Apparently they have a super reasonable flat rate for SF - which is good to know if you don't have roadside assistance or don't want to use your insurance (now I know for next time!) read more

I have to say that Emergency Roadside assistance is the best. I got flat tire this morning and I called my insurance company to get the tire changed service. Other 2 companies John's towing and Melendezs towing service was made me crazy. I had to wait almost 3 hours on the road with a 8 months old baby. Until my insurance change to Emergency Roadside Assistance. They came fast and keep updated me the ETA. The gentleman was so nice and fast to help me changing my tire. They deserve 5 stars for sure. read more

My car wouldn't start - dead battery! Sunday afternoon (obviously). Blasted out a Yelp help to a handful of open providers l. Less than an hour later they were at my house and jumped the car. Price less than half the next cheapest. read more

My daughter's car keys got locked inside of her car, during the excitement of our birthday celebration for my 4 year old grandson at the Warriors Hooptopia! It was pouring down raining and we were ready to panic. We happened to find excellent reviews here about Lorenzo's Emergency roadside assistance and gave him a call. He was very understanding, calm, and reassuring that he would be able to help. He arrived and unlocked my daughter's car all in a matter of 20 minutes from the time that he answered our call for help! The best thing is that the kids (and birthday fella) never even knew that anything had gone wrong. Lorenzo's pricing is really reasonable with no hidden fees; and his word is golden. Will definitely keep his number for any future car emergencies. Happy Christmas Lorenzo! read more

I called Lorenzo for jumpstarting my car. He is so efficient ! He just asked my address on the phone and arrived 25 minutes later. He is very open with any questions I have for him and he knows cars. I left tips on top of $25 to show my gratitude. He accepts credit card which is a huge convenience. The whole process was smoothy. Thanks Lorenzo! read more

Very humble and reliable guy. Very responsive. Tells you honest informartion. Thank you Lorenzo

My car wouldn't start and my card service sent this company out to give me a jump. They arrived earlier that scheduled and the man who helped me was very nice and polite. He tried everything to jump my car including the box and then his engine.we ruled out it wasn't the battery so unfortunately I need to tow it in but this service was great. I'd recommend them. read more

Nice! I am VERY happy that I called back my roadside assistance and defended to change from a terrible company to ERA. They got here fast and are pleasant to deal with. Thank you. read more

Lorenzo kept calling me back to see that my tire was OK after fixing it he called me for two or three days the guy is the best

Very fast and reasonably priced service! I needed a jump start and he was here in 10 minutes. I would recommend to anyone.

Incredible service, I had a flat tire and I gave them a call. Within 10 minutes they were on site repairing the tire. Can't thank them enough! read more

I needed help changing a flat tire and their response was faster than everyone else. Not only did they get to me quickly while at peak traffic hours, but he also changed the tires in minutes. He even helped me change the tire again after I bought a new one. Such an awesome guy! read more

I had a bad week with my car, first I left the lights on and needed a jump, then later in the week I had a flat and needed to get the spare put on (didn't have a jack), both times Emergency Roadside Assistance was able to help quickly and for a good price. Hoping I won't need Roadside Assistance again soon, but I've saved this number as my go-to in case I do! read more

My Acuras battery died for some reason while parked on the 8th floor of a parking garage in union square, SF. It was probably the cold and the fact that my battery is old and weak. I found Lorenzos business on yelp and called. He was very polite and understanding. He promised to come within 30 min and was there in 20! Very prompt and very quick. And communicated actively with texting. He got my car started right away and his charges were super reasonable despite knowing that it was night time and he could have charged me more. Very honest guy. Highly recommend him when you are in an emergency with your car in the city! read more

My car's battery died while it was parked at home, and I found this business on Yelp. I called Lorenzo, gave him the make and model of the car, and one hour later he was at my house with a battery to install. I have no mechanical aptitude, so it was such a relief to have him take care of everything so well and so promptly. And he's such a nice person! Highly recommended--I'd give him 10 stars if I could. read more

My insurance Progressive sent me this company to give me a jumpstart and they arrived before the eta. The gentleman was professional and super quick. If you need roadside assistance have your company contact them! read more

Thank you for your fast assistance! Wife left the keys in the car.and you was only a quick call away. I appreciate your quick response!!

Lorenzo is unlike any other emergency roadside assistance guys I've dealt with before, and I had to write a review. He was professional, quick, and compassionate. I highly recommend him. I hope the business prospers. read more

I don't typically write reviews but Lorenzo at Emergency Roadside Assistance Service really saved my night when I got a flat tire at the grocery store. He was there in less than 30 minutes and I was back on the road 10 minutes later and he only charged me $50 bucks read more

I was so grateful to Lorenzo for coming to help with my flat when AAA roadside failed me. He answered the phone right away and came sooner that he quoted. He's a super nice guys and fixed my flat in less than 15 minutes. I was so worried I wouldn't be able to pick up my kids on time but he saved the day! I would totally recommend him. read more